Best Plumbing Services in Indiana

I own several rental properties and I always use Taylor Plumbing for all my plumbing needs. They are honest, reasonable and do good work. They are a small company, Brian and Steve provide great service.

Finally someone who lives up to their word. He came to my house on Sunday and gave me a good price on a water heater install. He was quick, professional, and cleaned up. Not only did he replace my water heater he also gave me some helpful advise on how to save some money on my water bill. Thanks guys!

Servicer showed up early, diagnosed the problem, explained it, fixed it, all in about an hour. Very knowledgeable, very friendly. If you need someone to get the job done, look no further. I'll be calling them for any future HVAC needs.

Dave and his team were awesome on both occasions. They worked diligently and didn't make a mess. They cleaned as they went and did a thorough job. He set up the new system, answered all my questions and reassured me on our purchase. Great job!!!

All I did was make a phone call, and I'm already unimpressed.

The gentlemen who answered sounded as if he were sleeping or inebriated. He was curt and rude. He expected me as a first-time customer to magically know that (1) the main business contact number defaults to an emergency services line after 5 p.m., and (2) the regular business hours were 7 a.m. to 5 p.m.

He explained with some irritation that as an emergency services line he has no access to scheduling or set pricing.

Here's the reality: If you want to offer a third-party provider for emergency services after hours this is great, but that employee needs their own contact number separate from that of the business.

Here's another reality: If the employee is not third party, then the fact that this employee is unable or unwilling to schedule or provide pricing is ludicrous. Even a simple, I'm sorry, it is too short notice for an appointment tomorrow, is better than the shit-tastic response I received.

Maybe I'm just tired and cranky. I work full time at the hospital, volunteer for CASA, preparing for graduate school, and working hard to be healthy enough to have a baby. My fiance is a Navy Vet who works, goes to school full time, and helps take care of me. All I needed was one pleasant, quick phone call to help address our plumbing needs in our home.

*sigh* Not worth the stress. We won't be contacting this business in the A.M. Which is a shame, because I firmly believe in supporting small business first.