Best Businesses in Florida

Great service excellent value great American standard high toilet. Respectful efficiency and service

I work in a group home and the company had hired Cumberland Plumbing to work on a clogged toilet. Chuck showed up and was just awesome. He treated my ladies with respect and solved the problem in no time.
I told Chuck that my husband and I were looking for a plumber to install a garbage disposal and some other small jobs. I asked if we could request him and he said yes. We called on Monday and he came out the next day. He was punctual, friendly, knowledgeable and went above and beyond the scope of his job.
If all the employees are like Chuck, this is one heck of a company.

Man named Courtney showed up-not Dale as I was told and he took a photo of my house without my permission and when I questioned why he did that he said he just does that to all the homes he goes to to show Dale he was there(??) I told him he did NOT have my permission to do that while on my property, but this did not seem to matter. He arrived for
his 9am appt. at 9:08am and by 10:10am he was done. I had my kitchen faucet & garbage disposal replaced (I provided the new replacements) and the price quoted me over the phone was charged.  Over all very pleased and would recommend and use Dale's again. I wore a mask-Courtney did NOT.

Highly recommend! Gavin is very knowledgeable and thorough. He's honest and polite. If we have future plumbing issues we will call you immediately!

TJ provided us with amazing service when we needed a new water filter installed in our home.  Jacksonville is on the TOP #10 list for worst water in America; along with New York and others.  TJ was still in training when he serviced us and he did a perfect job.  Charged us for absolutely NOTHING but the parts and saved us $5000.  He knows how to get the BEST products for the cheapest prices and make it work beautifully.  He can handle ALL your plumbing needs.  Including getting your entire house cleaner water for cooking, laundry, showering, and most importantly drinking water.  I have saved THOUSANDS on bottled water and know my baby's are getting wonderful water out of EVERY single faucet in my home.  What can you pay for that peace of mind?  Seriously!  Priceless.... Amazing man with fabulous integrity!  He truly cares and will NOT rip you off in any way.  If anything he is too giving and should charge higher prices for his excellence!

We had several plumbing issues to fix both indoor and outdoor. Brian and his assistant were great! I would highly recommend this plumbing business.

I'd called Monday afternoon before they were closing to get their earliest available appointment to replace a leaking, corroded valve. Their office receptionist, Dayna, was pleasant that day and was able to schedule me in for the upcoming Wednesday and gave me a window.
It's Wednesday morning, about 10am and I'm beginning to wonder why I haven't heard anything yet. So, I give them a call. She answers the phone and we had a scratchy connection so I politely asked her to repeat what she'd said and then my line was cut. I don't know if she hung up or it just disconnected. So, I waited ten minutes and called back. No answer so I left a voicemail with a call back number and my name and what my issue was. It's been about an hour now, I've called two more times and my calls aren't being answered so now I've foolishly rejected other appointments (I was on standby for any cancellations) to have been ignored by their office and to have been stood up by the person they would've sent to help me. So, if you're seeking reliability - perhaps take your business elsewhere. I can't speak on their quality of work or the pricing but they seemed to be the more affordable ones ($100/hour).
They do get an additional star because my FIRST impression was great, it's just the part that really mattered was left unfulfilled.

UPDATE: Some pipes broke under the house. My slumlord, Warren Merrill, and Kimball must have had an agreement to break the law together because Kimball re-plumbed the house without a permit and without an inspection. When I called them to ask for the permit number, the receptionist hung up on me, then Kimball read the review below and told my slumlord that they wouldn't work with me anymore.

This is the third time I've had problems with Kimball Plumbing. I rent my house, so, I can't fire them, but, I would if I could.

The most recent event went like this: one of the metal pipes to an outdoor spigot was not screwed into the house (even though Kimball had just replumbed the entire house, they never fixed this), so, I pulled on the hose and the entire pipe broke off under ground.

On 3/2/14 Kimball sent a service guy out to fix the pipe. He fixed it, then turned an irrigation line ON - a water line  that I've never used in the 5 years I've lived here. Since the day of his service, the line has been leaking  2500 gallons of water per day, according to my JEA report. I called Kimball to come fix the problem, which I thought was still the broken pipe attached to the outdoor spigot. However, while the guys were here, I figured out that the irrigation line was what was causing the problem.

I called Kimball and asked them who was going to pay for the 23,000 gallons of water that leaked since their guy turned on the irrigation line. As usual, they denied that it was their problem. They said that it isn't their fault that the irrigation system has a leak. I told them that it didn't have a leak when the irrigation line was turned OFF as it was supposed to be. They wouldn't settle it with me, they said that my slumlord, Warren Merrill, owner of The No Name Bar in St. Augustine and Your Place in Jacksonville, would have to pay it, which he didn't.

With Hurricane Irma looming, I found myself in the parking lot of Home Depot with several planks of plywood that would not fit into my car. A pick up truck w/ the WW Gay logo on the side was parked nearby and I asked  the driver, John, if he would like to make a few bucks to haul my wood the three miles to my house. He graciously agreed immediately, helped me load and unload it, and then absolutely refused to take any payment. For him to take the time, when I'm sure he had his own hurricane prep to worry about, reflects well not only on John (who's last name I did not get), but on the company he works for. Thank  you, John!

Hired them for a big plumbing project, terrible decision. They will nickel and dime for everything after giving a quote. And they took a month longer than expected. After everything finally got done, I still had to hire someone to come repair work they did. DEFINITELY DONT USE

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