Touchton Plumbing

I rely on word of mouth- especially for home services. Steve- our flooring guy- highly recommended Paul with this company! We are renovating our kitchen and needed a plumber to hook up the sink, garbage disposal and such. Good thing we got Paul's number in advance- because we would have been without water for over 2 weeks if we hadn't! Our plumbing is 25 years old in the house and in need of some items being replaced/updated. When the kitchen was dismantled- the water for the sink wouldn't completely shut off- so we had to turn it off at the main. Meaning- no water for the house at all. Luckily Paul was able to come out first thing the very next day and fix everything so we could turn the water on until the kitchen was finished.

Round 2 of plumbing- yesterday Wesley and Joe came out to hook up a new garbage disposal and rig our new sink. Not only were the guys efficient- they loved what we've done in the kitchen and teased about wanting to come back and see the finished product! They loved the copper sink I bought and said it was one of the nicest renovations they have seen. Nothing like compliments to make a girl give 5 stars! My sink is operational and I can use the kitchen again- thank the gods!

One of their aggressively driving plumbers hit my car on the Fuller Warren and when the state troopers arrived they blamed it on me, awesome when driving a company vehicle just treat as though it's not yours so what does it matter? Especially when the company supports this behavior and allows their employees to lie about their actions when it negatively affects others and their financials for someone's carelessness.

I haven't had plumbing issues buy when I do this is not a company I would call or refer for their Profrssionalism on all levels.

At your own risk

We finally found an honest and reliable plumber who will do the job right and for a fair price! We recently had our house completely re-plumbed and we called Touchton Plumbing. Steve came out right away and evaluated the project. He was upfront and honest and very knowledgeable! His crew came out and did excellent work. Aaron and Matt and the others came on time, worked the entire time, and did exactly what needed to be done! They were courteous and made sure we were informed every step of the way. They completed the job in record time and we could not be happier. I would HIGHLY RECOMMEND Touchton Plumbing to anyone who has plumbing needs!

Don't use. Got a hot water heater from them and guy showed up smelling like pot. Don't get me wrong I love the herbs myself but come on it's 9am. He installs the heater fine whatever, two days later the thing keeps tripping the breaker. They tell me it's an electrical issue so I call an electrician who shows me the unit is pulling DOUBLE the amps. They come out with attitude and pull the coils out and they're encrusted in calcium. I go there's no way these are new and he questions my friggin understanding of basic science. Anyways he replaces the two coils and 6 months later this cheap piece of crap can't fill the tub with hot water.

They were immediately responsive!  Great customer service!

Thanks for solving my issue... and the price was amazing!

I am very impressed with the work by Touchton Plumbing.
We had a dishwasher, disposal, sink and faucet installed today. The Team of Aaron and William were on time, professional, clean  and thorough. They gave us tips about future maintenance  and care of the units installed. In a time that service is sub par and we the consumers just accept it, this company excelled and produced a job that was excellent. Well Done Aaron and Touchton Plumbers. I would highly recommend this team for residential and commercial work.

Make sure you fully document what you are wanting them to do and get a cost.  I had them out two weeks ago to look at P-trap that was leaking.  I then get a $177 dollar bill.  Thought it was much but needed it done.  At the same time my tenant asked them to look at a toilet that wasn't filling, but there wasn't time to get to it.  I called them back and asked what it would take to get them out to look at the toilet.....I then get a bill for $192 for repair work to 3 toilets.  I wanted to know the cost before authorizing any work because I could have replaced the toilet in question for apx $100.  I called to complain and was told they had the work order for 2 toilets, and that they are busy company with many large commercial accounts from Palm Coast to S. Ga and that they couldn't have gotten the order wrong - The Supervisor insisted that didn't pull the number randomly out of the air and that I called to have two toilets repaired.  When asked even if I had called for two, why was the third repaired Well, if it broke the following week...you'd be upset that we didn't fix it at the time we were out.    The ending:  pay what you think was fair but to never call us again.
I will say, quality of work is not an issue