This review is from my mother on behalf of services rendered:
I was surprised and utterly pleased with Lionel, at LCDoctor Plumber, Inc. I was expecting a plumber who would try to upsell me on an expensive solution to my desperate need. Not so with Lionel. After taking a deep internal camera into my ceramic main line sewer drain, and an acoustic locator as to where the obstruction was below the surface in my front lawn, Lionel was able to tell me where the obstruction was, how deep it was and the least expensive way to solve the problem. He informed me on the long term certain more expensive choice, but also the least expensive way, short term but solid answer to solve it using my handyman. He was generous, kind, clear, experienced and at a reasonable rate. He is calm, not alarming and tenacious to help the people lucky enough to have him help them with a plumbing problem. I can most passionately refer this plumber for his skill as well as his character.
Lionel came to me during an emergency overflow from my toilets.
He was on time, thorough, extremely knowledgable (after 16 years doing plumbing),
and reasonable about the risks and the choices I was faced with. He suggested the least expensive route, the cost of each plumbing part, the fiberglass method to the polyurethane pipe. He was careful not to break my already cracked and root ridden 93 year old ceramic pipe, while shark snaking to try to clear any roots so that I could clear my sewer line and breathe relief. He took it as far as he could, hoping to buy some time for me, enlarge the encroached diameter and provide a short term solution. He took it up to the bend in the pipe where the camera and the snake stopped. That is when he recommended the next step. A 4' X 7' square hole, 5.5' deep, cut the pipe, remove the roots in the area, use the camera again to see how far the root stretched and remove them, put in new pipe with connectors, and that should solve the problem. If not, the more expensive polyurethane and fiberglass method might have to be chosen. He explained to me every step. It was so refreshing and took some of the nervous burden away.
I was very happy with his service and expertise. I can easily recommend him to others.