John's Plumbing Company

I have two 50-gal water heaters, and after 20 years, one of them died. It was time to replace them both. After some research, I have decided on the high-efficiency tankless water heaters, specifically the Navien model NPE-210A2. Now comes the arduous task of choosing the right plumbing company; I set out to call all the top-rated companies in which John's Plumbing & Drain Services was included.
My objective was: 1) a reasonable price, 2) speedy work, 3) a permit, 4) additionally, an installation of a whole building water filter.
John himself came to check the site, and shortly after, I received the proposal. Notably, I was told how long it would take and the steps of the installation process.
John is intelligent, easy-going, and an amenable person. The work executed by him and his team is neat and, most importantly it is timely and thoughtful; the job done has a sense of harmony, a beautiful proportion, and balance.
While working on the project, I received regular communication updates from Anna via text or phone. Anna is an excellent asset to John's Plumbing & Drain Services team.
John's Plumbing & Drain Services is now the company for all my properties' plumbing needs.

I highly recommend them.

Victor came out and replaced a badly leaking 40 gallon water heater and installed the necessary pressure regulator to avoid the problem again and it was all done quickly and efficiently and at a fair price. Thanks John's Plumbing!

I had an emergency plumbing issue this evening (Saturday at 4.15pm) and guests coming over in an hour. One of the team members (Victor) came out within 15min a of the call and solved the issue! Victor was very professional and took care of the problem. I will be putting this company on speed dial for any future issues. Thanks Team!

I use John's plumbing for the last 16 years. He is prompt, professional, very experienced and an excellent person to work with. His prices are the best in town.
He handles all my emergency toilet issues, clogged sink and shower and recently he installed my dream jacuzzi tub in a very complicated area of the house. That was like magic!
John is excellent giving you the best advice for the job and it shows in his expertise and quality of work.
Thank you John for all your great work!

Great and fast service, professional technicians, excellent customer service, affordable and low prices. Highly recommending.

Called them asking for help with a small domestic emergency: dropped a diamond tennis brand down my bathroom sink.
Victor was very kind, responsive and arrived in 1:30h from my first contact.
They are clean, organized, professional and were able to help me retrieving my bracelet in no time!!
Thank you so much for your quick response and your service! 10/10!
Will recommend to anybody that need :)

I asked John to give me an estimate for section of main line replacement. The price was fair. It took one day to  finish the job. John's Plumbing did a great job. 
I will call them again if I have other plumbing issues.

They claim to do emergency plumbing services however, when I called with a plumbing emergency, I was told that they couldn't get a hold of their night on-call plumber. He gave me the plumber's phone number and told me to contact him directly. I did, and no response, and mailbox full. I let him know, and he told me to text him instead, - the runaround was very disappointing. Chasing down your plumber is not my job, especially in an emergency situation.

John stand's by his work and personally made sure the job was done properly. Very honorable and provides a reliable service.

Very nice plumbers, know their job, helped to fix an urgent clogged bathtub on Sunday!

They provide excellent quality work for a fair porice.

Kin S.

total flakes. no showed on my tenant two days in a row.. they waited around for hours for them to show up and never did.  totally unacceptable. stay away from these guys

John was able to help me out at my place of business in silver lake on short notice. Really appreciate it

I had a plumbing emergency - a pipe was leaking in my house. I'm in Silverlake and saw that John was in Atwater. I called him at 6:30pm and by 7:30pm my plumbing was fixed! He was friendly and personable, wore a mask in my house, and gave me a very reasonable price for the work. I will definitely use John again.

I found John's plumbing on yelp and on my first call they answered, they came to check on one of my properties in pasadena
That I had gotten a quote already for supply line repipe that seemed too expensive and too long to complete
I didn't provide them with the other quote just to see how their price would be and John beat their price by a few thousand dollars and managed to finish it in a week just like he promised and I promised my tenant
Would definitely recommend them good response ,good quality and good fair price

John came out late on a Friday to fix a broken pipe underneath the house. Pipe replaced and it's still daylight outside! TGIF

John's plumbing company was so helpful. John came to my house immediately. He is extremely knowledgeable and professional.  Great prices and I would definitely recommend to friends and family.

We had a sewer problem and called John's plumbing. John came over and did a camera inspection by showing me the exact location that needed to be fixed. The camera inspection was the right tool for my issue; they knew exactly what to do and did an excellent job concisely. I am delighted.

The joys of home ownership! On New Years Day we discovered a leak from a burst pipe in our attic. After searching for emergency plumbers I came across John's. They were able to fit us in on Sunday morning, and despite the fact that this was an emergency job during a holiday weekend, their prices were extremely reasonable. I would definitely recommend them and plan to hire them again for a couple of big plumbing jobs we know our house needs but have been dragging our feet on. All told they were professional, courteous and prompt. A+ experience!

I have known John for almost 6 years. I once called him to fix couple plumbing fixtures in my house such as foucet, shower valve and water heater supply line. He not only came on time, did his job in such a professional way, and the price was too good to say no too!

I had an awful leak on a Sunday and I was so thankful John's plumbing was my first call. I was flustered about not knowing exactly how to turn off my water and immediately was told a representative would arrive in approximately 30 minutes. I was pretty panicked with everything and was asked if I wanted to use FaceTime with directions on finding the outside lever to turn my water off until my service technician arrived! How thoughtful!! I am so thankful for the amazing service given and I look forward to getting additional piping work done here! :)

Hired John's Plumbing to install a water filtration system and faucet. Had to cut a hole in the countertop for the faucet, and many plumbers weren't able to do so. John did that and installed the system within a couple hours. Happy with the service!

We contacted them with an emergency, and after helping us along via FaceTime to get started, they showed up the same day, fixed the problem, offered to add another failsafe, and even reduced an already reasonable price as a favor.  Very impressive on all fronts - I would recommend them 100%.

Don't waste your time with this guy . Terrible service an communication. He was no call , no show . Once I finally got in touch with him he tells me he forgot !!! As I sat there an wait for a plumber after a confirmed appointment, his answer was I forgot !! Wow . He would not compensate me at all . Terrible terrible customer service . Wish I could give no stars

John is wonderful....I've had him help me at home and at an apartment I manage.
At home: replace kitchen faucet, work sink handle needed fixing to stop leaky faucet, ghost flushing toilet, and he gave some suggestions for maintaining the external water heater and the water pressure in the house.  He came with his father who was very sweet.  I enjoyed chatting with him.
At the apartment: had a small leak, and eventhough I could not go there, I completely trusted him to go there to diagnose and fix the problem. If he can, he will help with emergencies.
I would recommend John. He is honest and kind, and will provide explanations of repairs as well (yes, I am one of those who likes to ask questions and be involved in house repairs:).

John's plumbing is a family company. John & his father both came out to repair some plumbing in my kitchen. They seemed honest, polite and I felt the rate was fair.  They even were willing to give me a free estimate on the phone & I texted pictures so he could give me an accurate price. The price was consistent with what he quoted me on the phone too. I would definitely hire them again.

Disclaimer: I waited for the entire work to be done, giving John, the benefit of the doubt, before posting a review.

We removed 70% of my bathroom sink faucet and had the remaining 30% left when we called John's Plumbing to help finish the job.  We weren't able to remove one of the valves so I needed help. We had purchased the new faucet from OSH. When we called John he came with his father to finish the job. They came promptly, earlier than the time frame he had quoted. On the phone he quoted me 100-$200.

He installed the faucet, charged $260 and left. The justification was that $200 was for his labor and $60 for the additional parts he used. Mind you I had already purchased the plumber's putty, the water lines, and valves. The valves turned out to be the incorrect size so he used his own (those were some expensive $60 valves compared to the store bought ones I had). Don't forget I had also removed most of the faucet, saving him some time on the labor. As for the putty, he only used a quarter size.

Before they left, as I waited for John to write up the invoice I listened to his father give me a nice little lecture on society's morals and how people will try to gain from others instead of trying to help one another.  John said to contact him if there are any issues and even put on the invoice that his work is good for 1 year!

The reason for changing our bathroom faucet in the first place was because of the leaks from the valves. I came back inside to check on their work again and noticed they took my original faucet without even asking! It wasn't even an hour later I checked again and noticed that now, instead of the valves leaking there was a leak under neath the sink where the waterline connects to the faucet. We called John the next day and asked that he return to fix the new leak.

While on the phone, he gave me excuses as to why there was a leak and that he had noticed it was leaking before he left. Why didn't you tell us this? Instead he just left and said that we'll notice water seeping out from under the pedestal because of the extra water in the pipes. He dwelling on the manufacturer, it being a defective faucet, lower quality faucet and in his own words he couldn't do anything about the leak. Reluctantly he agreed to stop by Monday morning to see what he could do.

He stopped by Monday morning, again with his father. His father started lecturing about the quality of manufacturers, high end vs. low end products and how China made items are not the best in quality. John and his father both agreed that they did not recognize the brand of the faucet I had purchased. This is not appropriate customer service. You do not insult what a customer can afford and you definitely do not lecture your customer. I understood what they were saying about quality of products, but my concern is and was why would I be replacing a problem with a problem? If he noticed the product was defective why not tell your customer this as soon as you notice the issue? I would have gladly returned and replaced a broken or defective product!

When they finished checking and fixing the waterline leak, we checked their work again. He fixed the one waterline leak but now the side that didn't have an issue was now leaking. They again mentioned the manufacturer's defect. His father asked in a condescending tone, how difficult it would be to change the faucet. We advised John that it was not appropriate for them to take our original faucet, not offer a refund for work he was not able to appropriately complete and completely inappropriate to lecture customers about morals as if we had asked for free work! We asked them to leave and thanked them for their work. I give him 3 stars for trying...customer service needs work and would recommend not shying from speaking with your customers about issues that you observe as you are doing the work.

On September 21st, I set an appointment for John to come fix my toilet. He was very friendly and prompt. He fixed my toilet. I paid him $70 and he left. The next day, the toilet was leaking from the same spot that he had attempted to fix the day before. I called them up and politely explained the situation (John didn't answer, it sounded like an older man). I basically said, Hey, no harm, no foul, I'm not mad, but the thing that I hired John to come fix hasn't been fixed, can he please come back and finish the job?

The man on the phone argued with me, telling me it had already been fixed (I guess he thought I was blind and/or messing with him). I said, I don't know what to tell you sir, I'm kneeling down here on the bathroom floor and it's continuing to leak from the exact spot I hired John to fix twenty four hours ago. The man said, John's not here, I'll have him call you back.

That was over a month ago. I called Plumbing Bros and they came and fixed it immediately.

So if you feel like giving a dude $70, having him NOT fix your toilet, and then having his phone guy argue and tell you that you're wrong, DEFINITELY call John!

OR, just give me the $70. I'll at least set us up a bar tab at the Village Tavern.

John, if you're reading this, feel free to respond. I'd love to hear it. (Seriously, I've been waiting over a month!).

Mark Stepro

I had an emergency situation where one of the pipes connected to my water main had burst. John was able to come out that same day just a few hours later and had my water line repaired in a jiffy. I was worried that it would cost me an arm and a leg but John was honest about his rates and did the work for a very fair price. A total lifesaver!

I had low water pressure in my kitchen and thought it was our pipes. John came out within a day and checked it out. He was able to diagnose it quickly and told me that it was my faucet. I quickly ran out and bought a new faucet and John came back and installed it for me. He was super polite and fair. Then, I asked John about putting in a clean out because the house didn't have one and I had some problems with clogs. This ended up being a much bigger job, but I felt John was fair in his price and he and his crew worked really hard replacing our pipes because the pipes were not sloping properly into the main city line. They worked quickly and did a good job cleaning up the site. I would hire him again.

Very helpful guy, thank you for the quick service and low service fee :) Job well done.

John has done numerous plumbing projects around my house and has always done excellent work.  He's quick to respond to my inquiry's and even replaced my water heater on a Sunday.  Most recently, I had him install a water purification system and new faucet.  His prices are reasonable and he will continue to be my go-to plumber.

Our water heater began spewing water this morning.  John was the first plumber in the area to answer my call, and was able to get to my house within 10 minutes of the call.  He fixed the problem promptly and for what seemed to be a reasonable price.  He was friendly and informative.  I will definitely call John again and will recommend him to neighbors.  Thanks, John!

John did some work on installing a washer hookup. After searching many plumbers, he was the only one who gave me an honest quote. He was professional and the work was done as I needed it! I could not wait to use my washer! Thanks John!

John was amazing to work with - pleasant, on time, complete, efficient and fair on the price. He fixed my sink drain that had been severly clogged without being judgemental. He checked my toilets and showers for improvement too.  We are still working on one toilet for some funny noises it is making and when that is fixed, he gets a 5!  Thanks John!

These guys were prompt, efficient and did a good job.

John is an amazing plumber. We have used him numerous times for a large variety of plumbing issues and he has always saved the day!!! He even should up with short notice to fix a leak in our back house which was really awesome because the tenants had to leave for work and john arrived 20 minutes after we called!! I cant say enough about John, he is trustworthy, will offer you a great price, is always on time or early for the job and is clean and efficient!! Thanks John for saving us time and time again!! I wish there were 6 stars!!