Description
Cali-Rooter & Plumbing, Inc. Specializing in providing custom quality plumbing in the greater Los Angeles area, including but not limited to: North Hollywood, Valley Village, Glendale, Van Nuys, Burbank, Pasadena, Los Angeles, Studio City, Valley Village, Sherman Oaks, Mission Hills, La Crescenta, North Hills, Sun Valley, South Pasadena, Montrose, San Marino, Toluca Lake, Granada Hills, Universal City, La Canada and Flintridge. Whether you are remodeling a bathroom or just need your toilet unclogged, we'll pull out all the stops to make sure the job is completed with precision, and we offer environmentally friendly results. 24/7 Friendly, Honest and Prompt Service.
HISTORY
Established in 2015.
Cali Rooter & Plumbing, Inc. is a family owned and operated business. We have been in the industry for over 3 decades and are second generation plumbers. We plan on expanding to meet the demands of our community and surrounding areas.
ABOUT BUSINESS OWNER
John Ovakimian has serviced the Los Angeles County and surrounding areas for over a decade. He decided to go into business for himself to provide better service for the people in his community.
SERVICES
Emergency Services, Water Heater Repair, Toilet Repair, Sink Repair, Bathtub and Shower Repair, Gas Line Services, Tankless Water Heater Repair, Toilet Installation, Gas Water Heater Installation, Hot Water Recirculation Pump Installation, Sump Pump Installation, Virtual Consultations, Sewer Services, Pipe Repair, Drain Cleaning, Water Heater Installation, Faucet Installation, Faucet Repair, Tankless Water Heater Installation, Pipe Installation, Drain Installation, Gas Water Heater Repair, Hot Water Recirculation Pump Repair, Sump Pump Repair, Water Heater Leak Repair, Sink Installation, ,
Reviews
I had some excavation work being done and realized the digging might be going perilously close to the brand new sewer line I had installed a year prior. I did not want to delay the excavation too long so needed to find someone to come out on an urgent basis. These guys came by within two hours, were able to map the line and allow the digging to continue. And reasonable price for coming out so quickly, I would have paid more. Be using these guys again for sure!
Natalie S.
05/02/2023 12:00:00 SA
Our hot water heater stopped working and Chris came out immediately and then searched EVERYWHERE for the parts for our weird-small heater, AND fixed it as soon as he could pick them up. I am beyond thankful. My super muddy kid can shower again! Phew!
I couldn't be more happy with Chris/Cali Rooter.
If you're on the fence, don't be. Just choose them.
Mary G.
05/03/2023 12:00:00 SA
I spoke to Simon about a clog in my mom's kitchen sink at 9:55am. By 11:10 the clog was cleared and my mom was happy. This illustrates the company's responsiveness. Chris was the plumber assigned to the call and he couldn't have been nicer. He took the time to show my mom how to keep her drain clean. We really appreciate his expertise, as well as his patience and kindness.
You know how you call a company from Yelp and hope they're good and this guy (Chris) shows up same day who right away seems really nice and kind (nice to my dog) and brings booties for my clean house and fixes the first thing in 15 seconds (slow flushing toilet) and fixes the other thing quickly (tub faucet not working properly) and gives a fair price? Yeah, this company.
They responded quickly and had a plumber out the following day to fix my leaking shower. They charged exactly what they quoted with no additional hassle. Overall a very streamlined experience.
Had a backed up kitchen sink. I was able to call and within a few hours, a plumber was able to fix it. When calling, the person over the phone was very attentive and assured that someone would come to assist. Chris texted and said he was on his way. He showed up in the time frame given. He was very professional, explained everything that had to be done and did it as he said he would. Very happy we chose Cali Rooter. Chris was very helpful and willing to look at our water heater for replacement. Not long after leaving my home, we were emailed an estimate which I will say is very competitive vs other quotes we received.
Chris from Cali Rooter & Plumbing arrived on a Sunday within an hour of the service call. Reviewed the issue and cleared the main line.
Recommended based my experience!
Chris was the THIRD plumber to come to my house for an in-wall pipe leak, and the only one who could actually fix the problem. He was there same day, and took care of the issue in 30 minutes for a reasonable price. Super nice guy and great service.
Marty M.
09/05/2022 12:00:00 SA
I need more stars to rate Cali -
I called on Labor Day weekend with a water heater that needed its pilot turned on. Nobody - and I mean nobody - that I normally would call was available on the holiday weekend. I called Cali as a Hail Mary play- they not only came out same day, but sent Chris, a former aircraft maintenance repair man, who finessed the pilot to light. It was a hot, dirty job and you'd never have know it from his demeanor and problem solving ability. This is going to be first call from now on. Can't say enough good things!!
Simon was great. He was very nice and gave a good price for the service. Got my pipes fixed in minutes! Will highly recommend to others. If there was more stars I would give it!! Thank you Cali rooter and plumbing!
Quick and easy
They came in about 2 hours
Fix the the problem in no time
Appreciate their efforts
I highly recommend Cali-Rooter. I've worked with them twice. Each of three individuals I either talked, texted or met at my home to deal with water heater issues went out of their way to be helpful and fix the problem. Oganes or Simon respond promptly to requests for assistance. When it became apparent that a service call was necessary, Chris arrived right on time and handled the repair in the friendliest manner. They are very reasonably priced. They will be my go to plumbers on-going. Do yourself a favor and call them first.
Very quick response and extremely efficient. Needed help with some minor but worrisome toilet plumbing. Will definitely reach out to John if I need any plumbing/etc help in the future! Highly recommend.
I had a leak in the crawl space under a bulding that I own. They responded quickly and were able to fix my leak fast and efficiently.
Bob T.
11/04/2022 12:00:00 SA
I had a pipe inside a wall that was leaking badly. Nilson came by, offered a very fair price and some good suggestions. He was on time, hardworking and I just got a good vibe from him. I'll definitely be using these guys again.
Eva Y.
05/08/2022 12:00:00 SA
We had a clogged pipe and a leak issue with our drainage. I called Cali Rooter & Plumbing after normal business hours, and John was quick to take the call and able to set me up for an evaluation for the next day.
Simon notified me before his arrival and arrived within the estimated time frame. He was attentive when I described the situation and wasted no time diagnosing the problems, including going into the basement crawlspace and to the roof top of our two story building. He was very detailed and patiently explained to us along the way about the situations. Due to the complexity of our pipe layouts, Simon ended up spending almost 3 hours working on the issues. Highly appreciate and super grateful. Thank you Simon for the hard work! Will definitely recommend them to friends and families!
Marcelle S.
02/02/2023 12:00:00 SA
5 Stars for Cali Rooter & Plumbing. Knowledgeable, great service! They quickly remedied an emergency kitchen leak after-hours. Returned to complete the job; great work, no mess, perfect all around. (Replaced crusty and broken 30-year-old valves under a sink.) Thank you, John, Simon, and Cali-Rooter.
Stella K.
08/11/2022 12:00:00 SA
I recently hired this company for plumbing services we needed for our HOA. I am happy to say that these guys were very responsive, professional, knowledgeable and performed quality work. I would highly recommend them to anyone looking for plumbing services, regardless of how big or small of a job it is.
Called on a Sunday for emergency service, told the Sunday fee was $150 although a recent review said they were only charged $100. But this was still a lot less than a few other places I called. Person was able to come out within an hour or so, was able to take care of the problem. Overall responsive and good service, I'm glad they were able to help me in a pinch and had no complaints considering the situation.
Vivian M.
07/03/2022 12:00:00 SA
I got several quotes for my tenant's outdoor tankless water heater that needed to be replaced. I compared prices and also reviews, and Cali Rooter really didn't have any reviews about unreliable work (whereas all the others had at least a couple negative reviews and some with terrible reviews from BBB). It's tough to find contractors who are skilled and aim to provide excellent service without trying to upsell or misrepresent the issues. Also, the owner was very communicative, and the technician Nilson was timely and a hard worker who didn't waste any time getting started and making sure the issue was resolved correctly. My issue started on Friday & the owner worked with me as I collected quotes and worked through delivery for replacement parts (I decided to order my own though they usually include replacement parts in their price) & by Tuesday noon, my tenant had hot water. It would have been done Saturday if I got the replacement on time from the parts vendor. Thank you & I appreciate the good work and great customer service!
Chris was great guy, clean cut , very professional, explained everything that needed to be done. Smooth experience. Thank you Chris
Elliot L.
04/11/2022 12:00:00 SA
These guys are very reliable, honest and trustworthy.
Great company. Highly recommended.
Great company. Nilson came today and quickly addressed 2 different plumbing issues. John Ovakimian has assembled a responsive, professional and reliable group of plumbers. I've used them for years and they never disappoint!
Two toilets were clogged in my office and water was coming out. I called the other company, they couldn't fix that, next day they sent their other plumber and he said need to excavate , saw cut and jack hammer asphalt on the exterior and many many more for $4200!!! So I decided to call Cali Rooter&plumbing for the second opinion. The plumber came here in one hour which is pretty promptly! He snaked the pipes, unclogged it , sealed the toilet and I pay for that just $350!!! Highly recommend this plumbing company!
What a wonderful team! We had some complicated issues with our plumbing and they continued to come out until the job was fully completed. Always pleasant, Chris, one of the brothers couldn't have been nicer to us and explained what exactly was happening. I would HIGHLY recommend them to anyone with plumbing issues. We were so grateful to have found them!
Kris J.
09/07/2022 12:00:00 SA
Simon was in the neighborhood when I called about my sink. He was here in 20 minutes and got a stuck sink stopper out of the P -trap! He was here about 10 minutes! Thanks Simon!
dana m.
04/07/2022 12:00:00 SA
these guys know what they are doing! Incredibly competent and nice people too.
They did a job that we thought would cost at least twice as much and within 48 hours of our problem.. talk about service. Especially NEILSON. .thank you from our condo!
Archana R.
01/12/2023 12:00:00 SA
BEST SERVICES EVER. WILL CONTINUE TO USE THEM FOREVER! Wow, if I could give more stars I would. John and Simon were incredible. We had an emergency situation with a pipe burst, flooding our bedroom all during a storm. John assured us on the phone and sent his brother Simon to us right away. Simon was so kind and informative as we had just dealt with another scammer plumber and he was the only one during that long night to finally stop the leak. They told us all the numbers to call and the steps to take and walked us through it all as we had never dealt with this kind of situation before. Simon came back the next day for the permanent fix and even checked in on us a day after it all was finished to ensure we were okay. After this experience I learned how important it is to have a trusting plumber service because people take advantage of you, but John and Simon are truly stand up guys with expertise knowledge. Thank you for saving our bedroom!
John was extremely professional in handling a plumbing issue in our very old and outdated house. After some miscommunications with dispatch and the technician, the owner of the company called me directly to handle and came same day to my home to address and fix the issue. I am very grateful for his prompt and professional service. Thank you.
Meh. I have had Main Line sewer backups due to roots in the past.
I explained this when I called after the toilet overflowed.
They did not snake enough to make this servicing last eight years like it usually does. Nor did they mention when I called that it would not be warranted due to the roots.
The snaking had better last at least a year or so for $150?!!
And they did not use a camera to check the pipe.
John was incredible to work with. I called late at night with an emergency and not only did he responded very promptly, he was also very patient, kind, professional and helpful throughout the whole process.
I'm so grateful for his service, and though I would never want to have another plumbing emergency again, I would gladly work with John anytime!
My only issue why I took off 1 star is because of the lack of communication between the office staff taking your call, and the technician who actually came to see my broken water heater.
Raymond took my call, and I was going to have a free estimate of my water heater problems, then would be given a quote and it would be fixed on the spot. I told Raymond that the technician needed at least a 6 foot ladder to get on the roof bc that's what I usually used to get up there through my sunroof. Carlos got to my place with a super short ladder and said no one told him to bring a tall ladder. He said it would be $120 for an estimate since he had to climb onto the roof. Bait and switch? Anyways, Carlos was awesome and somehow found an exterior ladder and fixed the water heater. $200 later I think it was just the pilot that went out. Anyways it was done and all whilst me not being there. So I'm happy. Just a little frustrated with the lack of communication between the office and the technician. They did come day of and took care of everything.
Kip H.
11/10/2021 12:00:00 SA
Excellent experience! I appreciated the very fast replies on Yelp, and got a consultation within a couple days. The following week, Carlos returned and replaced our two laundry valves, so we can finally get a replacement washer installed. They had great communication, were punctual, and do great work, especially when having to coordinate the water shutoff and testing with our apartment building staff. Thank you!!
So impressed!!
Wonderful customer service, so friendly, helpful, and knowledgeable. I had an issue with a tankless water heater and I called a number of companies to help me with no luck until I called Cali Rooter! The dispatch team called Simon who called me immediately. I was lucky that he was in the neighborhood and stopped by within 10 minutes. Thank you so much Simon. I can't thank you enough. He was able to diagnose the issue immediately and solve the problem. It's so refreshing to find a great plumbing company that is responsive, nice and knowledgeable too!!
We had a slow, but annoying leak under our toilet due to a damaged wax ring. I got the information for Cali Rooter & Plumbing from Nextdoor and reached out to them. They were able to send someone out the next day and were super accommodating with working around my job schedule. They gave me a window from 4-6pm but made a note that I work until 5 and my plumber showed up at 5:30 giving me plenty of time to get home. He had the wrong info at first and said he was told there was a leak in our kitchen, but was able to switch gears no problem and had the issue fixed in a little over an hour. Bathroom was left clean and he re-caulked the base neatly. Whole thing cost $165, which I thought was reasonable. 3 weeks out and toilet is still working great. Will definitely be calling on Cali Rooter & Plumbing again!
I had a clogged kitchen drain emergency on a Sunday morning and Chris arrived within an hour of my initial call. He was thorough, professional and tidy - ensuring he wiped everything up when he was finished. The $100 Sunday service charge is both fair and reasonable. I am so pleased that I called them today - and would definitely use them in the future!
The good - was very amenable to coming out whenever I needed. My specific plumber tried different ways to solve my problem on an extremely hot day and there were a lot of impediments
The not so good - and I am not trying to ruin anyone's lively hood. My specific plumber had a good heart but I felt talked down to. He also engaged in talking politics and said several controversial things about how all lives matter and how the Clinton's assassinated people and how George Floyd is still alive. To a black man. This should not be okay even though it did not come from Malice. I calmly talked to him for a while then I could take no more I had to usher him out. the plumbing work was fine
the bad - the owner then called me after I posted this review and seemed only concerned with me taking down the review. And that pissed me off.
Anthony S.
10/10/2019 12:00:00 SA
Picture this: you come home tired one evening from a trip out of town, ready to take a shower and rest, and you find yourself greeted in the bathroom by a tub full of dirty, muddy water. What's more, the bath mat is completely soaked, which means the pipe juice must have overflowed to the entire bathroom floor at some point while you were gone. Sounds like a nightmare, but sadly, this was reality for us a few weeks ago. A plunger and unwound wire hanger was no match for this monster, as I can tell you from experience.
Thankfully, John from Cali Rooter & Plumbing was kind enough to come after hours, on short notice, to take care of the problem. He figured the issue came from the main pipe of our building, which he then snaked. The whole process took quicker than I expected, and I made sure to bleach the whole tub before showering that night.
John also noticed the water pressure from our shower was a little low, so he offered -- at no extra cost -- to take out the rubber water saver attachment in the shower head, which made the water spray our like a jet stream: it was like having a brand new shower. I gladly obliged, thanked him for his help, and enjoyed my new shower that evening.
Although I agreed to the modification at the time, I realized in the following days that the water pressure was actually a little TOO high for my liking: the water would actually hurt at times, and the tub would flood with soapy water in a matter of seconds, something I was no fan of. When I reported this to John, he later returned to remedy the issue --again, at no extra cost-- by actually replacing the shower head with a brand new one which offered a more reasonable water pressure level.
5/5 would recommend
Harry S.
08/09/2021 12:00:00 SA
The plumber very responsive, knowledgeable and went above and beyond to address the tankless water heater installation and plumbing problem I had. I highly recommend this company for their competent and high quality work.
Don't call anyone else. The most professional plumbers in Los Angeles. I've known John for so long when he worked for another company. When I requested him and they said he started his own business
I quickly called Cali Rooter. Today Carlos came out to fix a pipe leak in the ceiling. it turned out to be a sewer line backing up as the house was unoccupied for a long stretch. His method and diagnostics were spot on.
No having to cut up a ceiling 14' hi. You won't find better people.
Diane T.
10/03/2021 12:00:00 SA
Great service. Thanks John for replacing my water heater! It was a hot day & it was quite a struggle temporarily removing the new Bradford/White heater from the (surprisingly) too small old water heater pan - -- but you managed to finish this solo without my dialing 911. . and still keep your cool.
Thank you also for correcting the numerous small discrepancies: e.g. opening kitchen water control left partially closed by a handyman, cleaning out clogged bathroom faucet washers, etc. These may seem to be minor quick fixes, but to a customer who is not a plumber, they make a difference.
Thanks again John for always going the distance to look out for the customer.
Hovanes G.
07/08/2020 12:00:00 SA
Cali Rooter & Pluming helped me multiple times at a commercial as well as my residential place. Very reliable and professional service.
I highly recommend Cali Rooter & Plumbing to all my friends and family.
Michael R.
02/09/2022 12:00:00 SA
My tankless water heater recently stopped igniting, then started working again after a few hours. I'd called Cali Rooter to have someone inspect it for my peace of mind, and they sent Simon to look it over the next day. He stopped by, gave me some tips (like setting to 125 degrees instead of 120, keeping dust and cobwebs off the box), but it was working fine. So he didn't charge me for looking it over, which was nice. When/if a real problem develops I'll give Cali Rooter a call first.
Travis P.
07/08/2021 12:00:00 SA
Carlos was fantastic! Very knowledgeable, hard worker, and nice guy who came to our house late at night and fixed a busted water pipe in the dark recesses under our house. A heroic job that got our water running again so that we could shower before bed. Thank you Carlos and Cali Rooter & Plumbing!
Hayk A.
06/09/2021 12:00:00 SA
I had an unfortunate incident at my house and required emergency plumbing service to fix my problems. I had called couple of places prior to Cali Rooter and they couldn't even send anyone on time, im so happy Cali Rooter understood my emergency situation and came out the same day and addressed the problem! They are very reliable and knowledgeable!
These guys were AMAZING. They responded quickly when I had a major water issue caused by an LADWP broken pipe. They were totally efficient, professional and followed up. Highly recommend them!
Quick response and fast service! I appreciate the work you guys did to help me out today.
Another 5 star review from me! Had a bad leak (but not urgent) finally called, chose Cali from Yelp because of so many strong reviews. They had a technician, Paul, out the next day, Paul was right on time and fixed my problem even though there were a few challenges. He was very professional and friendly. I ended up asking if he could flush my tankless and while he couldn't that day, he was back the next day, a Saturday. Again - right on time. He got the job done no mess for me and set up a reminder for an annual flush (like I'm supposed to do). I was VERY happy with the service I received and would not hesitate to call them again. Hopefully I get Paul again, or someone just as good. Thanks!
I was getting ready for a bunch of messages with overpriced quotes, until I realized that I needed to be clear on what I needed. Some plumbers just stood by their quotes; while this one not only replied superfast, he remained professional and calm as we were narrowing down what it is I really needed. The price was more than fair and his patience alone is priceless. He fixed the job and handled all my crazyness within 15 minutes on a weekend!! I highly recommend this honest, reliable plumbing service.
Carlos helped us out at our restaurant. He was there right on time. Very friendly and helpful. Did the job quick! He was a pleasure to work with.
We needed plumbing assistance ASAP, they came and fixed the issue. No weird loops to go through. They are transparent and legit.
Sara L.
11/04/2021 12:00:00 SA
Carlos is a miracle worker! He was very knowledgable, answered all my questions and finished the work quickly and thoroughly. Also had a great attitude the whole time, was really nice and thoughtful. I had a flight I had to get to later in the day, so the fact he was able to handle this emergency leak in time was frankly incredible!
Carlos was brilliant! And John who answered my call at 8pm on a Thursday night coordinated a service/repair visit super quickly. Carlos arrived quickly, diagnosed and solved our gas line issue, explained everything to everyone involved and we were all set with hot water again by 10pm. Super grateful for this team. Definitely recommend Cali Rooter & Plumbing!
Net J.
05/06/2021 12:00:00 SA
Cali rooter met all of our expectations even though we could not personally use him due to location differences he shared insight patiently and freely and helped us work through our drainage issues! Thank you Oganes and Team at Cali Rooter
Ben L.
11/02/2021 12:00:00 SA
I cannot express how great these guys are. They are truly the best in the business. Responsive, fast, great service and knowledgeable team. Will continue using them for all plumbing issues. 5 stars.
Great service and support from John and Simon. Came home late Sunday evening to find that my main sewage line had backed up and cause our showers to overflow. Called Cali Rooter up at 8pm, Simon was over by 9pm and the blockage was dealt with and fixed 20 min later. Thank you both!
Carlos came out on time and cleared our clog with ease. He was very communicative and polite. Thanks Carlos!!!
Carlos to the rescue! One of my pipes outside cracked, and Carlos was able to fix it that night. He also gave me advice on how to check my water pressure etc.
I'm not sure who I spoke to on the phone when I first called, but he was extremely helpful as well!
Great company especially if you have a pipe emergency!
third time i hired this company. Plumber showed up on time and did job quik on a new years eve. this time im adding this company to my contact phone book.
Cali Rooter provides exceptional service and they definitely do their best to accommodate you during a busy time. One of the hotels I manage in Hollywood had multiple rooms that needed to be snaked since the tub was draining super slow. When I called John he told me he was swamped but the fact that he moved around a few appointments for me said A LOT. They were at the property within 30 minutes and got to work right away & explained the entire process from start to finish. They saved the company money by clearing the pipes from the ground level and the work that was done exceeded my expectations. John called about a week later to make sure all was well. Thanks Cali Rooter for being so top-notch!
Very impressed with Carlos! Quickly figured out the problem and fixed it, explaining and showing me everything along the way. Super nice guy and reasonably priced. Definite recommend.
Kobi R.
08/05/2020 12:00:00 SA
Called them out for emergency service because of a back up sewer line. This guys are great and reliable. Job was done within an hour, thanks John.
We had a horribly clogged kitchen sink in our apartment. I called John and he was able to send a technician in a few hours. Carlos was incredibly professional, took care of the problem and the charges were reasonable. He was also very conscientious about observing precautions for Covid-19.
We had a major plumbing issue at 11:30pm (I'll spare you the details) and called over 15 plumbers but couldn't find anyone willing to help us. We were about to book a hotel room for the night when all of a sudden we reached Cali Rooter & Plumbing who connected us with our savior CARLOS. Carlos showed up within the hour, was polite, professional and knew his stuff (and wore a mask). More importantly he flushed our problems away! Highly recommend. 10/10
Vicky M.
05/05/2020 12:00:00 SA
I've called Cali Rooter & Plumbing twice. On both occasions I've experienced good customer service online and by phone as well as a fast, convenient response on appointments. Simon was my technician for both visits. I found him to be easy to talk to, informative and low key - which I appreciate. Not a hard up-sell. Best of all, he fixed my problems! I would recommend Cali Rooter & Plumbing to others and would use the business again myself.
We moved into our first home on a Friday. Less than 48 hours later, on a Sunday morning, our toilets weren't flushing. Gary at Cali Rooter & Plumbing was the only plumber who could make it out that same day. He snaked the main sewer line, but was encountering some major resistance. He needed to look at the line with a camera, which he did same-day. Diagnosis -- the main sewer line had collapsed. We had had a sewer inspection while in escrow two months earlier. The inspector said the 80-year old cast iron line should be replaced soon, but it wasn't urgent. I thought I had a six months at least. Guess not.
I should say this about Gary -- he gives you all the information you might need and then some. He's patient about explaining what your options are and what would need to be done depending on the choice you make. We chose to replace the line and fix the city connection, which had a slight crack in it. It was a big job, and it wasn't cheap. But Gary's quote was in line with what I had heard this job might cost back when we had the inspection.
It required digging three holes -- one near our take-out, one in our front yard, one very deep one in the street. They had to get permits and the go-ahead from the city to do this. Gary said it would all be fixed within three weeks. They fixed it in less than one week. They had the permits by Tuesday, the DWP was out marking lines with paint on Wednesday, the seven/eight-man crew came out Thursday and dug the holes, pulled the new pipes through and connected them to the city. The city inspector was out there the next morning and gave the go-ahead. The crew filled the holes back in, and we were all set.
We never once had to move out of the house. Even that first Sunday when the line backed up, Gary and his guys were able to clean it out enough that we could get by until it was fixed.
Gary also gave me lots of advice on other aspects of the plumbing and water valves on our property. He's very friendly, very helpful. I will go back to him for any other jobs that pop up in the future. But hopefully we're set for a little while. Thanks to them.
Mko M.
04/01/2019 12:00:00 SA
Iam writing this review to thank And appreciate for the exemplary work and skill of there plumbing company...Your service technician Alex was able to be on site within 30 minutes...He very efficiently resolved all the issues and explained very well with all the plumbing issues I had...He replaced the entire sewer line...Affordable pricing!!!
I recommend Alex for plumbing needs!!!
Susan K.
02/09/2019 12:00:00 SA
John and Gary are amazing plumbing technicians. I called while quite distressed about a water heater situation on an early evening. Of course, we had to be without hot water on the coldest day of this LA winter. John came over right away, worked some magic and temporarily restored function on it even though he mentioned there may be an issue with some parts. He was right so everyone got a hot shower in and the water heater was out again. Gary was sent to troubleshoot the problem with his voltage meter (thing) and after the parts finally arrived from the manufacturer, within a few hours, the water heater was fixed and peace and harmony (and hot water) was restored.
I have had the misfortune of having had more than my fair share of plumbing issues in the past. There is nothing more important than the feeling of confidence in the professionals you hired, and John and Gary just gave me that gut feeling that they are know exactly what they're doing. On top of that, the fees are very reasonable. John is very quick and immediate with his replies via text and phone. I think in this town, it's hard to find a trustworthy, competent and affordable licensed plumbing technician so don't even hesitate calling them if you need a plumber. I say them because John doesn't work alone -- he's got a team of technicians he can dispatch out and someone's always on call to deal with the middle-of-the-night emergencies.
Thanks for everything, John and Gary!
Had an emergency situation last Sunday. The whole house was backing up. (I mean not a single drain was working, toilet included. Total nightmare!)
Called Cali Rooter, and they had a person over in like 20-30mins.
The guy came, looked at the issue... turns out my main drain was clogged with roots. He ran a machine and pulled out a ton of roots. Totally cleared the blockage.
Would recommend Cali Rooter, ask for John (he's great, and very professional). Thanks a lot guys :)
Had a clogged sewer line at one of our apartment buildings. Sent request through Yelp and the response was quick. Was able to schedule for an estimate the same day and they provided a reasonable price. The job took them a few hours due to the she of you building, but they cleared the line.
Everyone was courteous and answered all of my questions online and over the phone. Will be keeping them in my resource list.
Our water heater went out, and Gary Sarkisyan from Cali Rooter & Plumbing, Inc. came out right away. We had never used them before and so we were quite nervous. My husband watched as Gary went to work. As he worked, he explained what he was doing the entire time. Well, it turned out to be something way more complicated than we had anticipated. If we had another less experienced plumber, my husband is sure that he would have quit or tried to sell us another water heater. Rather than having to replace the entire water heater, Gary worked for at least an hour, and came up with a creative way to get our older water heater working. He also gave my husband a great suggestion about how to make sure the leak, (from rain), doesn't occur again. I am so thrilled with the job he did that as soon as he left, I went straight to yelp to leave a review.
Flynn L.
07/01/2021 12:00:00 SA
Carlos did an amazing job--super easy to get along with, educated me every step of the way which I appreciate. He diagnosed an unusual problem and took care of it promptly. He hopped me to which parts had a lifetime warranty and reminded me that the faucet I was replacing was still under warranty, which saved me money. He quoted me for a moderate job and when it turned into an even bigger job he did not increase the price. I felt treated fairly. And I've had several plumbers work on this problem faucet... after Carlos was finished I noticed he was the only one who installed it 100% correctly! Thanks Carlos and Cali Rooter.
Myke R.
09/09/2018 12:00:00 SA
Highly recommended!!
John helped with an emergency plumbing situation on a Friday evening. He was very patient, informative and fixed the issue flawlessly.
These guys are great. I requested quotes from maybe a half dozen plumbers on Yelp to fix a clogged kitchen faucet and install some new kitchen fixtures. Cali Rooter was one of two plumbers able to come on the next business day. The other guys (I won't name them here) came and said they weren't prepared to do any of the work on that visit, and gave us a bid much higher than we expected.
Later that afternoon, Simon from Cali Rooter came--and he got right to work. He fixed the clog in minutes. Then he determined that replacing the other fixtures was a two-man job because of how tight the space was. So he called his supervisor (John), who came right over.
John and Simon worked non-stop to get the job done, overcoming a bunch of unexpected challenges along the way. When parts included or needed with the fixtures didn't fit correctly or were missing altogether, John and Simon left to go to Home Depot, got the correct parts, and came right back. When a part didn't fit in the tight space behind the sink, they figured out a workaround. When tubing from our new fixtures didn't seem compatible with our old water filter unit, they made it work. When they saw that work *that another plumber had done for us* was sloppy, they cleaned it up on the spot to make everything perfect.
I was very surprised, impressed, and appreciative for these guys really going the extra mile to get things working. Never quitting until everything was perfect. Professional and courteous from start to finish. Bottom line: I am always looking for vendors who will work on my house with the same care and attention that they would give to their own house. Cali Rooter delivered. To top it all off, their price was totally reasonable.
No complaints whatsoever - this is my new go to plumber!
Claudia C.
07/11/2018 12:00:00 SA
Excellent service!
They were the first to respond to my quote request on line. From our first on-line messages to the time the leaky bathtub faucet was fixed, it took only a couple of hours. The man that came by (John, I think) was punctual, focused, and straight to the point, which I appreciate. He quickly fixed the leaky faucet, showed me what had been wrong with the previous part, and left absolutely no mess behind. It was basically the ideal home-fix-it experience, especially because the price for the service was the most reasonable for the service performed. I highly recommend Cali Rooter & Plumbing. Thank you for your prompt and quality service!
Edward M.
05/07/2021 12:00:00 SA
Called Carlos to work on a clogged drain. My expectations were blown out of the water! He was prompt, professional, helpful, and honest. Would definitely recommend calling!
Thank you for all your help. I appreciate the customer service you provided, the job you did and for the fair pricing. Will call again if anything comes up.
Thank you for all your help again! I appreciate the timeliness and honest charge
Celeste D.
02/01/2020 12:00:00 SA
I had a clogged sink for a very stupid reason. I found Cali Rooter on here and John responded very promptly. Simon the plumber arrIved iin less than 20 minutes. He worked on my sink very patiently, did the best that he could. Unfortunately, he had to replace the pippe which is very very old. He did a really good job making sure that everything is working properly. I highly recommend them and would totally call them again if I need help. They are seriously more reliable than my landlord. Thank you John and Simon. You guys are the best.
Simon O. did an excellent job! He communicated clearly and did his best to scour the earth for a rare part. The shower was fixed and my tenants really appreciated the help! The team at Cali is great and I will use them in the future. Keep doing what you're doing on the customer service front.
Geoff K.
11/09/2020 12:00:00 SA
Carlos was awesome! He got here super fast, fixed the clog, and then described to us what was going on and what our options were. He was also very COVID safe!
I have to say that Carlos did a great job not only fixing our plumbing problem, but also communicating what he was doing and why. He was very professional and thorough with the job at hand and then some. He was also very COVID safe, which was very much appreciated! I would highly recommend him and will be our go to for future projects.
Roger T.
04/05/2021 12:00:00 SA
Simon spent A LOT of effort removing a 30 year kitchen faucet that was totally calcified in place (all was completely frozen) which he managed to replace. He was most polite and hard working...so much so I actually paid him more than he charged! I totally recommend!
Andrew B.
09/03/2019 12:00:00 SA
We had a mystery leak in our master bathroom toilet on Labor Day Weekend. Grrrrreat timing. But, to our surprise, Cali Rooter was available that day. Not only did they come promptly and quote us a fair price, but the plumber was a friendly, funny guy who did his work quickly and thoroughly. What a pleasure to do business with these guys!
Sharon K.
03/12/2021 12:00:00 SA
I had plumbing issues in two separate locations that needed repair asap and Cali rooter had someone out to me within a few hours. The tech they sent out to me, Carlos was AMAZING. He was so polite and honest with what needed to be repaired, not pushing any extra unnecessary work. Even though one job could not done by him as it was a specialty job, he took the time the explain everything (he really knows his stuff) so that I can understand the issue at hand and not go in blindly with whoever I worked with next. Will always work with Cali Rooter now, cause he was that good. ASK FOR CARLOS. TRUST ME.
If I could give more stars I would. We had a plumbing emergency at our home and someone answered the phone on the first try. They were quick to respond and sent someone out right away. Gary was awesome. He walked us through all of the repairs he needed to make, showing us piece by piece and patiently explaining the why's and how's. I had a million questions and he answered each one without pause. He stayed late in to the evening until he made sure that everything dried and was running as it should. I'm so appreciative of their simple, honest, and fast service.
Mike S.
05/08/2017 12:00:00 SA
I had an emergency a few months ago and my regular plumber was not available that day. After calling many other plumbing companies I found Cali Rooter on yelp and will never even bother contacting another company even for a quote.
John and his staff are not only the best at what they do but they also make sure that no one beats their prices. So far I had to use them 3 times and I was completely satisfied with their services each time.
This is the second 5 Star review for this company. The best plumbing company I have ever worked with in LA. They are honest, professional, dependable and reasonable. Their technicians are knowledgeable, efficient and polite. Definitely 5 STARS!
We had a clogged toilet after one of our customers accidentally put paper towel in the toilet. Water was starting to come back up when we try to flush so we called Cali rooter.
Within 30 minutes Gary showed up, introduced himself and started fixing the issue. He was easy to work with, really friendly and professional, he took his time to explain what happens and how he would fix the problem.
After an hour, everything is back to normal. I'm so thankful that I called this company and get to meet Gary. 5 stars for the service. Definitely recommend. Thanks Gary and the team.
These guys were responsive and came when they said they would to snake a drain.
I initially wrote a review complaining about how they changed the price when they arrived at my property from their initial quote. The owner was on top of it and called me immediately and had the difference refunded. Seems like a good sign that the owner is invested in making sure the customer is happy!
Carlos was great! He was here on time, fixed the entire clog quickly and also went above and beyond what was expected. He was professional and helpful and gave great advice about how to avoid more clogs later down the line. Would definitely call these guys again if I need it.
Jean K.
10/02/2016 12:00:00 SA
The best and the most professional assistance I could have gotten on a last-minute call on a late Saturday evening.
Some background: I am in a 50+ unit condo in Los Angeles, and my unit was showing some discoloration in the porous kitchen tiles on one night. An emergency water mitigation team was brought in to demo the kitchen in order to expose the wall and flooring to locate the source of the leak the next morning. In order for the demo team that had arrived earlier that next day (and subsequently had to leave) to continue their work to locate the cause, most likely in the shared/common walls, I needed to replace a bad angle stop valve in the hot water supply line in my kitchen so that the water could be shut off in my unit. Because it services hot water, frequently the rubber gasket inside corrodes and needs to be replaced.
Unfortunately, the condo operates on a master water heater system, and the entire building's water supply needed to be shut off and drained for this small repair of the valve to be done.
John had just finished another emergency call before mine and after a bit of phone conversation on whether it could wait until the following morning (this was at 8:30pm on Saturday), he said it would be best to do it ASAP, and he arrived about 20 minutes later.
After shutting off the water to the building, turning off the complicated boiler system, waiting around 1.5 hours for all the water to drain from the building, he finished the 10-minute repair (and what would normally have been a 20-minute job in a single family residence) around 11:00 pm, all because of the way the condo was designed and constructed - which he knew how to navigate through.
Not only professional, courteous, and calm the entire time, he never showed any sign of irritation at having such a long waiting/dead time in between the actual arrival and the repair time and the lateness of the hour. He was one of the very few companies that I contacted that called back quickly and was able to come that same day instead of the following day.
His work will allow me to continue my demo work to locate my original problem, the hidden leak.
I could not recommend John enough. He was patient and knowledgeable, pointing out what he was doing and why and explained why he was doing some things he was doing, transparent all the time. As long as he is available, I will continue to call on him for any future plumbing issues I have, and John and his team have my highest respect and recommendation.
I spoke with John and Gary regarding a faucet/supply line leak for one of our tenants, (On a Saturday in LA they were the only ones that responded in a timely manner). Really thankful that they were able to come out very last minute on a weekend, and they were very responsive and helpful. Thank you again John and Gary for you help and time!
Francois H.
03/10/2019 12:00:00 SA
Great company to do business with.
John answered to my online request in the minute and his employee Gary was at my house the next day to change our water heater that just died!
Gary is very professionnal and very friendly. I really appreciated he would clearly explain the situation to me. He is also very committed to fix your issue! After 12 straight hours of working on the complex task due to poor previous plumbing work done by the previous owners, Gary told me to reach out if any issue using the new system in the following days.
I reach out to John a couple of days later asking for a check as the recirculation pump didn't seem to work efficiently. Again, Gary showed up the next day and made it work efficently. Happy customer!
I contacted them about an issue at 10 pm. They arrived at 8 am the next morning. Responsive and solid work.
I had a mystery leak and Simon came out within an hour to do an estimate. Fortunately, we don't have a plumbing issue, but at least we've narrowed down the probable cause. If I ever do have one though, I know who to call! Highly recommend their service!
Happy C.
10/03/2018 12:00:00 SA
I come home tired and late from work and found my kitchen sink filled with water. I tried calling couple other places but John was the only one who immediately picked up and sent Armond to help me out.
Even though it was late(9:30pm), Armond came on time, analyzed the problem, took his time to explain the situation. He was very professional, had good atitude and sense of humor.
Highly recommend Cali!
Katrina D.
02/05/2019 12:00:00 SA
Cali Rooter & Plumbing is great. They sent someone over as soon as I made the call. Gary was great and so patient with all the repairs we needed to be fixed and it was done a timely manner. Thank you, Gary!
Customer service was excellent. Cali Rooter followed up on the misunderstanding and took care of the problem immediately. They came back to our home and completed the work. The plumber did a very thorough job and tied in the new pipe connection to the main water line. I could tell it was a laborious job and required a couple of hours to finish. We now have water to our roof and a permanent fixture to support it! They did this without any complaint or extra charge so I'm happy to give them a 5 star review because of it.
Scot L.
04/12/2019 12:00:00 SA
We own a duplex and these guys are the only ones who consistently come through for for us when we have plumbing issues. Emergencies, weekends, always come through and are fairly priced. Communication is key and they always respond quickly and explain the repairs clearly. Highly recommend.
Water was running out of our living room ceiling. Carlos didn't just go cutting into the ceiling, but methodically figured out that a toilet was backing up. He rooted the toilet and made sure everything was working properly. He was honest, professional, friendly, and cleaned up afterward. I definitely recommend Cali Rooter and Plumbing! Thanks, Carlos!
We had a little issue with the first visit -- When I texted John about the problem he could not have been more helpful in resolving the problem. They were very professional and their work looks great. They were on time and were able to respond within a few hours on both visits. Highly recommend them!
Great experience. Used them to replace a couple pipes and they were fast, experienced, and very pleasant to work with.
Gary was awesome! Our water heater was leaking and I was having visions of our basement flooded with 50 gallons of water. He came out and explained exactly what was wrong and how much the installation of a new heater would cost. He explained the new regulations and answered all my questions patiently (and he's kind and funny). I said I needed to talk it over with my wife, there was zero hard sell. Four days later he came back out and did the work. Fantastic job with a real eye for details, we are thrilled. We highly recommend Gary and Cali Rooter.
Great service. I called Cali-Rooter and Plumbing to come and inspect the house that i want to buy. They gave me 4hr window for the same day appointment. As soon as they got on the site they explained me what they'll be going to do. John was very specific and explaining to me every little detail of a problems that the sewer line had. They gave me great pricing estimate and actually Im going to call them for the repairs since they have unbeatable pricing and service. Will definitely recommend Cali-Rooter and Plumbing to every single person.
Thanks for great service.
John is a great guy!
Highly recommend Cali rooter.
Friendly, on time and dependable.
Jeremiah R.
01/06/2019 12:00:00 SA
Great company, they came last minute and fixed a clogged toilet faster and cheaper than anyone else! Highly recommend!
Mario G.
12/07/2018 12:00:00 SA
Trying to find a reliable plumber to fix something quickly is as much fun as sitting on a hand grenade.
I used Cali Rooter and I'm blown away. We communicated online, set everything up to deal with my tenant and boom, problem fixed.
Thanks, John and the rest of the crew!
Lee L.
05/09/2018 12:00:00 SA
John and his team are phenomenal. As a rental property owner, I need someone dependable and fast; someone I can trust, someone willing to come out at a moment's notice, and great at communicating with myself and the tenants. And most of all, someone who knows exactly what he's doing. He has saved my butt several times over, and I highly recommend him especially for the most complicated jobs.
Take for example two weeks ago. On a Friday evening, I received a text from a tenant saying there was raw sewage coming out from one of the clean-outs. I called John and described the situation. It looked really bad ... sewage everywhere on the driveway. He gave me a prognosis of best and worst case scenarios, and told me that everything would be ok ... nothing that he's not done before. Within an hour, John was at the property doing an inspection even though it was already dark out. From the initial inspection, he said he'd need to return the next day to do a hydrojet and sewer cam to see where the back-up was, and then he could tell me what needed to be done. The next day, bright and early, he hydrojetted the sewer line and discovered that it was broken in several place and sent me several photos. The sewer cam photos looked really bad, and there was now even more sewage everywhere on the driveway from the hydrojetting. I wasn't sure how I'd clean up the mess. What should I wear? However, I was extremely grateful that John's team cleaned up the sewage after doing the inspection and leaving for the day.
John recommended underground sewer replacement, which would save us from from tearing up landscaping including most of the driveway, a deck and new privacy fence. It also saved on manual labor, and enabled him to complete the job in 1 day. John arrived with his crew on a Sunday, with 7 or 8 people and two vans! I was a bit shocked by the manpower. The crew spent most of the day digging through concrete to make 3 huge trenches to access and replace the old ceramic sewer line. They then pulled through modern plastic pipe underground. By early evening, I had a new sewer line, and I was relieved to see the team busy patching up the trenches with new concrete. I was really impressed by their quality of work, the fact I didn't have to deal with any BS, and how quickly they could get things done.
John will always be the first guy I call if I have another plumbing problem. I've used other plumbers before: what has often been the case is that they give you a prognosis of the situation, they start to do work, and then the problem quickly escalates into something much bigger than what was anticipated. John will tell you how it is in the beginning so you know what you're getting into, and if a hiccup does come along, he will take care of it. I feel extremely grateful that I found him.
Ka B.
09/09/2020 12:00:00 SA
I love the response and care that I took off my call. They responded right away, then Carlos came the next morning and efficiently cleared my drains from all the gross stuff that was keeping it clogged. I will definitely recommend this company. They're professional and they treat you like you have an emergency, even if you don't!!
Amazing service! Response time was impeccable, and John was super easy to deal with. Very reasonable price for the top-notch service you get. Had an emergency plumbing situation on a Sunday and John was on-site within an hour. Very pleasant to deal with, swift and efficient service. Highly recommended.
Exceptional Service by John. He went through step by step process in dealing with the problem management told me I had full liability on. Provided lengthy phone calls to guide me step by step and helped me clarify concerns. Most honest plumber in Los Angeles area that is willing to help customers out with the issues and fix what needs to be done. Thank you again John!
Quick service within 3 hours of initial contact. they came around 6pm and didn't try to overcharge even though it was past 5pm. Cleared the mainline in my apartment building and advised tenants of the problem. Would definitely do business with again. They seem a lot more eager and willing to accommodate than other companies I called. Thanks for the quick service, would def do business with them again
Varg V.
07/01/2020 12:00:00 SA
These guys are very honest. I had some questions about my sewage pump ejector - I thought there was a problem - but Carlos came out, took a look and explained the situation and things are fine. All for no charge! They'll be my first call next time I need a plumber.
While it doesn't mention it on his web site, John is a licensed contractor. This makes all the difference. I have had unpleasant experiences with unlicensed professionals, and have learned my lesson.
John accurately diagnosed a tree root blockage in my storm drain. He offered a good price, so I called him back to do the work. He was very communicative, on-time, and courteous. He showed me where he had excavated, pinpointing the problem area and the tree responsible for the issue. He and his team worked quickly and left the job site clean.
I would call him again in a heartbeat.
John/Oganes
Has did the plumbing for 2 bathrooms and my kitchen and installed our whole house water filter. He has also become our go to guy for helping when we get a clogged pipes...
Thanks for always being responsive, even when you were on your honeymoon
Rose N.
08/04/2020 12:00:00 SA
I can't recommend Gary enough! He came out same day when we had a gas leak emergency and worked for three days straight until he was sure it was fixed and we were safe. He is professional, very knowledgeable, and cares about doing an honest job. We were lucky to have had him!
Alex came the same day as my inquiry, quickly diagnosed my issues and repaired them. Easy, quick - he also gave me great advice for when we do renovations to make more permanent improvements. Thank you! We'll definitely use them again!
Don't even bother calling other plumbers, these guys are the best! Had guests coming to visit, so of course my bathtub got clogged the day before their arrival and nothing I did could unclog it. Called Cali and they were able to get someone to me within a couple hours, and on a Sunday even! Oganes was extremely professional, very nice, and he had my tub back up and running within literally 5 minutes! Will only use Cali from now on and would give them more than 5 stars if I could!
Sara B.
02/02/2018 12:00:00 SA
Finding these guys was complete serendipity!
My usual plumber flaked on me. Moments later I was in the phone with my boss telling him about my flakey plumber and he had JUST had Simon out at his house fixing his bathroom pipes. I called them immediately and John sent Simon over immediately to help me.
Simon fixed my clogged kitchen sink in no time and I asked him if he could also do my bathroom sink while he was here. He snaked that, pulled out a lot of muck and I was so pleased to find out that they didn't charge me extra for an emergency Saturday call. The next day, as my apartment's pipes are so old and corroded, I noticed that my sink in my bathroom was dripping underneath. There appeared to be a small hole in the pipe. I called Cali immediately and they said they would be out there ASAP to fix it. I said no worries as I was at work and they could come later. Simon came around 6ish and left around 10. He made two trips to Home Depot and would not give up until he solved the problem. He showed me pictures of the pipes which are old and disgusting and what he had to do to get everything in working order. I loved his persistence, his knowledge, and his drive to solve the problem. I felt horrible that it took so long and that it was keeping him from his family, but he was so sweet and just as a professional would, did whatever it took to fix the problem. I deleted that flake of a plumber from my phone book and Cali will forever be my first call and recommendation to everyone.
Simon was prompt and professional. He was able to come by the same day I called him, identified the problem immediately. Many other plumbers had seen the same situation and offered only temporary fixes.
Called Cali Rooter to get a quote to hydrojet the drainage around my pool.
They gave me a good price. Where on time and did a clean job.
Definitely get a quote from these guys. I usually don't refer anyone but for the first time I have referred them to my friends. They also had a great experience.
I wish all my contractors where like these guys!
A K.
07/12/2019 12:00:00 SA
We contacted via the yelp request a quote feature for a sink that wasn't working, and they informed us that it was a easy self fix of the aerator, no need to waste time or money. Thanks so much!
This company is tops! Look no further. Great first experience. We're old so we have years worth of plumbing dilemmas. We called them, they gave us a one hour window. At the top of the hour of that window Simon called to say he'd be over in 20 min., and he was! Reasonable prices too. Service call was $135 in April 2018.
Simon, is a nice, nice man. He took care of a plugged bathtub and a pipe leak within minutes. We are making them our designated plumbers from now on.
Jon G.
07/06/2019 12:00:00 SA
This was great plumbing service. No hidden fees, got the job done, And showed up within 24 hours. Alex did great work! highly recommend
I called Cali Rooter & Plumbing whom we've used before as well for an emergency plumbing need on a Sunday. They were great at responding promptly & scheduled time to come out within hours.
As always very professional & great job done!
We would definitely recommend to others.
Excellent and prompt service! I called Cali Rooter at 930p and they reached my home within 30 minutes. Alex was very thorough and he explained the the root cause of the problem and the solution. He even took pictures and attached them to the receipt. I highly recommend this business and Alex!
I called these guys to install a line for a refrigerator on the second story of my duplex. It was a little complicated because Best Buy kept postponing delivery and also we had to figure out what was the least expensive way to install the line without making it look ugly since there was no water source near the appliance. John and Alex totally worked with me to make this happen and never complained about the delays. Alex came by today and installed the line quickly. He also installed the water filter and flushed the water, even though that wasn't his job. And he completed an additional service job for me for no additional money. The cost was totally reasonable and it was a total pleasure to deal with them. I will definitely use Alex and this company for all of my plumbing needs and highly recommend them to others.
Kaitlin F.
06/10/2019 12:00:00 SA
Alex was fantastic! During the inspection he talked me through all the different scenarios that we could encounter with my particular sewer issue. He had a team of guys out to fix the mainline sewer a few days after I called and installEd everything in one day. They did a great job!
Jared S.
12/04/2018 12:00:00 SA
Writing this review minutes after John cleared the sink because he showed up so quickly. Straight forward, respectful, did the job and cleaned up without waking up the baby. Thanks Cali Rooter & Plumbing!
Kristine G.
01/11/2016 12:00:00 SA
Let me start off by saying that I usually don't give yelp reviews, but use yelp very often and honestly speaking I believe that Cali-Rooter & Plumbing deserves an amazing review! I was so grateful for the work that John did at my condo. I have been having the same issue with my water linking in my bath room and numerous times different plumbers would give me
runarounds on how there is no link. Sure enough, John came and found the location where my water was linking. He was so polite, professional and precise knew exactly what to do. I also want to thank the company for giving me a prompt time frame and working with my work schedule in arranging the appointment. Oh, and lastly not only did John just come and fix my problem he also gave me some interesting pointers and tips on how to prevent some plumbings issues that I have been having. :)
Thanks for your honesty!
Thanks John and to Cali-Rooter & Plumbing!!
Erika L.
07/07/2018 12:00:00 SA
John was so helpful both over the phone and over email. I explained to him my situation and he was honest, direct, and responsive. You could tell he's seen a lot in his day and is an expert at what he does. I definitely felt like I was in good hands. Thanks, John!
These guys are top notch!! Called to give a heads up 15 minutes before he arrived, diagnosed the problem right away, and because it was so minor he didn't even charge us. What a good dude. Will totally call Cali Rooter & Plumbing again next time we have any plumbing issues.
Sean C.
11/10/2017 12:00:00 SA
These guys are great. Friendly, helpful, know what they're doing, and don't rip you off. Highly recommend you use them. We had a leak emergency in our basement on a weekend. They calmly talked us through shutting the water off, then came out quickly and fixed it. They even patiently showed us how to avoid the same problem in the future.
Kory B.
04/11/2019 12:00:00 SA
Great plumbing service. I called today and they were able to get someone out to my house late this afternoon.
John was the technician and he went out of his way to fix the issue and also found a couple other problem spots that he also fixed.
I now know who to call when there are leaks or plumbing issues.
These guys are fast and reliable. They came in and start fixing the problem. Very professional and would definitely recommend. Thanks!
I requested a quote on Yelp to fix my kitchen sink from leaking. Cali Rooter Plumbing was very quick to respond and very helpful in letting me know what needed to be done all with a very reasonable quote. A few others that I had spoken to were closed for the holiday weekend or too expensive. Cali Rooter Plumbing & Plumbing not only showed up much earlier than the expected time frame but ended up costing less than what I already thought was reasonable. Highly recommend them!
John and Gary came by to fix up some faulty work done by a prior plumber: correctly installing a water heater, repairing a leaking sink, putting in piping that was up to code. They were courteous, worked quickly and professional, and did high quality work. We'd gladly work with them again.
Benjamin L.
01/10/2018 12:00:00 SA
Cali Rooter patiently and clearly walked me through the initial fix for my problem late at night over the phone, and then when they came out early in the morning at a convenient and flexible time for me, John did not speak down to me or confuse me - he was helpful, respectful, and clear thinking. Even though I know nothing about plumbing, I was happy that he did not talk down to me, and that his prices were so reasonable! What a relief to have a new, reliable plumber in the mix now!
I usually only write negative reviews when I'm mad but basically John Ovakimian came and did the job you want all plumbers to do, he solved my issue quickly and cheaply with no hassle. I called a few different plumbers because my business had a severely clogged main drain and both toilets were clogged with water backing up onto the floors. One plumber came and said he needed to come back with more guys and it would cost a ton of money. John cleared a main line drain in 30 minutes saving me time and money. John's my plumber now, thanks.
On Sunday 7/21 our kitchen sink in West Hollywood was clogged. We tried fixing it ourselves to no avail. So we looked up a plumber on Yelp, and Cali Rooter had such great reviews we gave them a call.
Luckily, their plumber Simon was already in our area on another job, and was over at our house less than an hour later. No only did he clear the clog deep in our pipes, he cleaned up the mess it had left behind! That went above and beyond, IMHO. Great job!
So far, this is the only time I've hired this company, but they were as good as the reviews say they are. They made a prompt appointment with me (after another plumber flaked no less) and were able to show up within four hours of my phone call. Simon arrived within the two hour window they said he would. Simon and John identified the problem fairly quickly - a major buildup of sludge in the pipes that had caused a major clog. John used a mini-hydrojet to clear it (a regular rooter was not effective against such a gelatinous buildup). The process created quite a mess, but John took a lot of care to clean up afterwards (almost as much time as it took to clear the drain itself!) Afterward, you wouldn't even know the disaster that had come out of the pipes. While cleaning, John noticed I had a broken hose faucet and replaced it free of charge, even after I offered to pay for it.
Overall, they impressed me on every level - timeliness, problem-solving, clean-up, and the price was reasonable, especially considering the quality of service and professionalism. I will hire them again.
I have been managing apartment complexes for the past 25 years, the last 16 years at my current location, and I can HONESTLY say, without the slightest hesitation, that in all my 25 years managing properties, I have never experienced the level of professionalism, courtesy, respect, timeliness and 'common sense ability', that I consistently witness, from this very capable plumber, (John), who has come to my property now on several occasions from Cali Rooter & Plumbing Inc.
What a breath of fresh air it is for me to have had the great honor and privilege to have found this incredibly capable and knowledgeable young man from Cali Rooter & Plumbing Inc.
His work ethic and gentle, humble, demeanor, whenever he has come here, reminds me of a day long gone by when men actually went to work each day with the intention of doing an honest day's work.
I would highly recommend the plumbing services of Cali Rooter & Plumbing Inc., and will continue to be an active and vocal advocate, on their behalf, to the many other private home owners, Property Managers and Management Companies, I have come to know in this business.
Thank You, is truly insignificant when it comes to this young man, John, from Cali Rooter & Plumbing Inc., which he so impeccably represents.
Please Call Cali Rooter & Plumbing Inc., for all your plumbing needs, I honestly and sincerely believe you will NEVER be disappointed.
Sincerely,
Kenny Mitchell
Manager, Valli Tropics Apartments
Studio City, CA. 91602
I was referred to Hovik John by a friend to fix a job gone wrong by someone else.
First impression was very professional. Business card and shoe covers. It got better! He fixed the problem in no time and continued to fix three other problem I had under sink that I didn't know about.
This guy is a pro . A true asset to have on your side. If other businesses operated like him many problems would've solved. Can't say enough.
What a great team to work with. They were really patient setting up a time to get a quote, we had to move several times and they hung in there with me :). The plumber who helped us out, Carlos, was amazing. He was so nice, professional and went above and beyond. When the work was done he did a few extra checks on our new home, the hot water wasn't working and they checked it for free, along with the pressure of our water.
Gary was a really nice guy. Unfortunately the job was bigger than I thought but it all worked out. I would use Cali again.
Wilhelm H.
06/08/2017 12:00:00 SA
I came home at midnight to discover my kitchen floor full of water. John picked up the phone right away and came out within 20 minutes and found the source of my leak and helped stop it. He was super friendly and knowledgable, he saved some serious damage from getting even worse. I would recommend Cali to anyone that needs plumbing help, they exceeded expectations in my middle of the night emergency.
ari p.
07/03/2019 12:00:00 SA
I'm always pretty nervous hiring a plumber because of bad experiences and quotes in the past, but Gary from Cali was perfect. He arrived same day I quoted on yelp, identified and fixed a problem with a toilet that two other plumbers epically failed at and also replaced the regulator on my house with ease and pride. A true pleasure to work with Gary.
Needed an emergency plumbing for our Pizzeria main sink- and Cali rooter was able to come out within an hour of calling! They were able to snake the sink and get us back and running very quickly! They were also very friendly and knew exactly that they were doing. Had everything cleaned out within 10 minutes! We will definitely keep Cali Rooter &Plumming as our main contact from now on. Thanks guys!!!!
I rarely ever write reviews, but I have to say...these guys are the best! So patient, honest and caring...will never call another plummer.
It never takes more than 15 minutes to get a response from them and when they say they are going to be at your house - they are there. Simon
is amazing and very thorough, even when you ask stupid questions - he doesnt make you feel stupid. ;-). I mean...what do I know about garbage disposal drains?!
Anyhow, they will be my first call for any/all plumbing services.
Excellent service, great pricing and quick honest service. I have used many plumbers in the past and these guys have been the best. I will definitely use them if I have any issue in the future. They came out the same day and quickly fix my blocked drain. I highly recommend this company!
Sarah May B.
12/01/2017 12:00:00 SA
They came out immediately and diagnosed the issue. They then offered me a discount on the main repair that needed to be done. They also made it easy for me to do this via text (my baby was sleeping inside). I would definitely hire them again.
Cali Rooter & Plumbing has the best, most honest guys around. They didn't overcharge me, they got the job done quickly, and they were very transparent with all the steps they were going through. I had a funky smell from a possible leaky vent. I got quotes from several other plumbers (who wanted to rip apart my bathroom from the get go and charge me extra for construction+). So I decided to go with Cali Rooter. The solution ended up being a lot simpler (wax ring around the toilet base was broken) and it didn't require opening my walls. They're the only plumbers who figured out how to access my vents/piping without opening the walls to diagnose the problem- which saved everyone time and money. I'd recommend them to everyone since finding good service in LA is so DIFFICULT.
Great Service from Cali Rooter. I got a quote quickly and the communication was straightforward and easy.
Simon came on time, was friendly and efficient in fixing my clogged kitchen sink.
I am happy with their work and will use them again should a problem arise.
Thanks!
Xander S.
08/07/2017 12:00:00 SA
Needed a new kitchen faucet installed. They were in my kitchen getting to work no more than 20 minutes after I dialed their number. Its great to find honest, reliable, and local service!
John came within an hour, fixed our problem immediately and was communicative and kind throughout the process. I will definitely hire him again.
I needed a plumber for a leaky toilet that was continually running and water spilling on floor. They came out same day and their quote was lower than others I had asked also through Yelp. The work was done promptly and I was very satisfied. The next day unexpectedly the leak was back. I got a message from my tenants in the evening that the problem recurred. They sent a plumber over at 9pm and didn't charge for returning and fixing this problem, which seems to be from sediment build-up. While it would have been ideal for the problem to not recur, the reality is that I don't expect perfection and sometimes secondary issues can't be predicted. I was really glad that they came back out at night and fixed it. That is great customer service and I will be coming back with pluming needs in the future! Thanks for excelled service!
Oso S.
08/05/2018 12:00:00 SA
Had to call three plumbers before I came across Cali rooter & plumbing, none were able to solve my issue besides them. By far the best company I have came across. Super friendly, and very professional. If you are looking for your problem to be fixed with no hesitation they should be your go-to plumbers. They are also very honest, and reasonable when it comes to pricing. Definitely recommend to give them a call. Saved me from a lot of trouble, I will always depend on them to help fix any plumbing issues. THANK YOU GUYS!!
Offered competitive pricing and timely service. Replaced a large section of my residential sewer line on their first visit. Called them back again a few months later to work on the house gas lines. Gary Sarkisian oversaw the work on the gas lines, and was very thorough. I feel confident that my sewer line and my gas lines are both in great shape after the care they received from Cali Rooter and Plumbing. I can tell this company is always busy when I call them, which I think is a good sign of their overall reputation.
Our sewer line backed up about a year ago. I called another plumber and they were not able to clear the line and recommended more expensive service without properly diagnosing the issue. I called John at Cali Rooter and he was responsive, professional and was able to come out that same day and clear the line without much trouble by just changing a tool on the end of router. His price was also reasonable compared to the other guy I called. I recently had him come out to do some maintenance on the sewer line and had the same experience. John is a knowledgable and friendly guy that I would recommend to anyone.
Had an emergency last night and called a few different plumbers, Cali Rooter & Plumbing were able to get here within 1hour even though they were on another job and it was after 10pm when I called. John was very quick and had my issue fixed in no time! He even came back when I called the next day because my landlord requested one other thing be done before they would cover the expense.
If you have a plumbing emergency or even just some regular plumbing to be done, definitely go with Cali Rooter & Plumbing.
These guys were great. Called back right away. Got us an appointment next day as requested. He showed when he said he would and was thorough, efficient w my time, explained everything and got the work done quickly and he was very niceguy and polite. We would hire them back without a thought. Thanks Cali
randy s.
12/09/2019 12:00:00 SA
Found them on Yelp because of course my toilets and showers started backing up while there were 25 people here, was impressed with all the good reviews so called them and spoke to John, he said Simon would arrive soon, it felt like he was in my driveway before I hung up with John, he cleared my clogged main drain (due to roots) in record time, then inspected my main drain line with a camera and patiently answered all my questions, price was reasonable- I highly recommend them!
John and partner came over to get rid of the roots that was blocking my main pipe. They did a wonderful and clean job, very courteous and knowledgeable. He surprised me by reducing his already reasonable cost for showing up a bit late due to traffic. Both are terrific guys. I will certainly recommend Cali Rooter to my friends.
Hcoc here just had a water heater replaced by John and his guys very happy with the work. Made sure the area was clean and even helped remove the old heater. What tipped off this positive review was the price! Super cheap compared to other companies and is on time for appointments even in the rain thanks bro!
Great service. The response once placed on their site was instant. They arrived on time, quickly took care of the clogged sink, and were very freindly. I highly recommend them.
These guys are amazing-we were referred by a friend, and we are so grateful for the great recommendation. They are responsive, accommodating and reasonable. Will definitely be using/referring them for any future needs.
Rodney P.
10/03/2017 12:00:00 SA
I recently moved into a home in South LA and needed a specialist to check out my water heater. I called around for different estimates. Immediately, Cali Rooter was on the case. John was the first to return my initial inquiry, and was at my home 2 hours later. He diagnosed the issue, kept me informed throughout the process, fixed the issue, and that was that. I wish more companies were as diligent and accurate. RECOMMEND.
Christopher M.
11/27/2019
Among the things a rental property fears the most is a call from a tenant on a rain soaked weekend that a pipe at his apartment has burst and water is pouring into the street. How are you going to find someone to take care of it immediately? Call Cali. John and Gary have saved my you know what twice now. They're not only responsive, they're fair and conscientious. I highly recommend them.
Edith S.
08/09/2017 12:00:00 SA
Highly recommend! Last minute I needed a plumber to check out some funny toilette issues. I reached out to them and within the hour they were contacting me and sending out a specialist. They took a look at our issue and had explained and suggested ways to fix our plumbing. They didn't try to SELL to us which was comforting, more just informed us. They were quick with the installation and fix! And the pricing was great, not expensive at all, for the quality of work they delivered. Will definitely use them again!
Vahe M.
11/06/2016 12:00:00 SA
We had to install a whole house water filtration system and called Cali Rooter for the job. John from Cali Rooter arrived rather quickly and started immediately working. He was very quick, decisive, and knew exactly what he was doing. He came prepared with all the right tools. He has a very strong work ethic and did not take a break or leave the work to be done for another day. He has a wealth of knowledge in the plumbing industry and was able to answer all of our questions without hesitation. He was very tidy and cleaned up his work area. He got everything up and running before it got dark. Hands down Cali Rooter and John have been the best phone call we have made to service our plumbing needs. Don't go or call anyone else. If you want efficient, professional, and quality service, call Cali Rooter asap!! Ask for John. He is awesome. Thank you!
Efficient, friendly, on time and professional. 10 out of 10, would call again. The price was also cheaper than any of the other plumbers I called in the area, their phone manner was on point, and they were able to make it out on the day I called. Also arrived when they said they would - in and out in about 20 minutes with the problem (a backed up sink) fixed. Service this good on a job like this can feel rare in LA if you don't live in BH and don't want to pay an arm and a leg. So glad I found these people.
Fast response to quote request! Open availability to come service our business. Fair prices and a clean and well done job.
Arvin R.
01/04/2017 12:00:00 SA
Best Plumber in Los Angeles area, called a different plumbing company and gave me a quote $350 for an easy job. After talking to John and he said that he will help me on the same day service. John gave me a quote by the phone after telling him about the problem between $140-$160. But after John finished the job for less than 20mins, John charged me for just a $100. Its really hard to find a person thats really honest and fair.
I am so grateful I found Cali Rooter- Hovik/John was extremely helpful, efficient and timely. Their team handled the issues within 30 minutes with our water heater and save me time and headache from tenants. I highly recommend their company to anyone with any plumbing issues. I am adding him to my speed dial list!
John came out on a Friday evening. He diagnosed the issues with my toilet and sink very quickly. He was able to get me a out of stock part the following Monday and replaced it expertly. He was pleasant and professional (and always covered his shoes)! The prices are competitive and they give discounts to first-time customers. I'm very, very happy with the caliber of work that was done in my home and the customer service.
Wow! Honest businesses still exist in today's world. Had a leak underneath our kitchen sink, these guys responded back to me within an hour and stayed in contact with updates of their arrival. They arrived right on time and fixed the problem within 10 minutes. He told me this job was on him because of how simple it was. I hope I don't ever need a plumber but if I do, these are the only ones I will call. I still can't believe it. Honest and great customer service.
Called John the plumber late on a Monday night. He provided free consulting and trouble shooting at first but once we diagnosed the problem, he gave me a fair quote for an emergency service call. He arrived with 30 mins of service confirmation and took another 5 mins to inspect and set up. Initially he had problems with the old house piping after 20 mins but was able to clear the main line blockage via toilet within 3 mins. I was very satisfied with the responsiveness, rapid, friendly and courteous service. Will recommend him to all of my friends. Price is on par with what it used to cost ~20 years ago when adjusted for inflation.
Great company ! Fast response to my phone call, it wasn't an emergency (Just a leak under the sink) but they were able to show up first thing the following morning . Very professional, worked quickly to fix the situation & clean up the mess that the leak had caused. And to top it off, they were very reasonably priced !! Very highly recommended !
Showed up on time and quickly resolved the issue. Price was as quoted. Couldn't ask for more.
Thanks!
Our bathroom was leaking into the downstairs tenant bathroom and we had to quickly find a plumber to mitigate the problems. I spoke with several plumbers and John from Cali Rooter n Plumbing responded quickly and diagnosed the sources of the leak. He gave a fair quote and was efficient. He was professional and pleasant to work with. We plan on using his services again once we open up the tenants bathroom ceiling to check the pipes n drains.
Efficient, friendly, on time and professional. 10 out of 10, would call again. The price was also cheaper than any of the other plumbers I called in the area, their phone manner was on point, and they were able to make it out on the day I called. Also arrived when they said they would - in and out in about 20 minutes with the problem (a backed up sink) fixed. Service this good on a job like this can feel rare in LA if you don't live in BH and don't want to pay an arm and a leg. So glad I found these people.
Fast response to quote request! Open availability to come service our business. Fair prices and a clean and well done job.
Arvin R.
01/04/2017 12:00:00 SA
Best Plumber in Los Angeles area, called a different plumbing company and gave me a quote $350 for an easy job. After talking to John and he said that he will help me on the same day service. John gave me a quote by the phone after telling him about the problem between $140-$160. But after John finished the job for less than 20mins, John charged me for just a $100. Its really hard to find a person thats really honest and fair.
I am so grateful I found Cali Rooter- Hovik/John was extremely helpful, efficient and timely. Their team handled the issues within 30 minutes with our water heater and save me time and headache from tenants. I highly recommend their company to anyone with any plumbing issues. I am adding him to my speed dial list!
John came out on a Friday evening. He diagnosed the issues with my toilet and sink very quickly. He was able to get me a out of stock part the following Monday and replaced it expertly. He was pleasant and professional (and always covered his shoes)! The prices are competitive and they give discounts to first-time customers. I'm very, very happy with the caliber of work that was done in my home and the customer service.
Wow! Honest businesses still exist in today's world. Had a leak underneath our kitchen sink, these guys responded back to me within an hour and stayed in contact with updates of their arrival. They arrived right on time and fixed the problem within 10 minutes. He told me this job was on him because of how simple it was. I hope I don't ever need a plumber but if I do, these are the only ones I will call. I still can't believe it. Honest and great customer service.
Called John the plumber late on a Monday night. He provided free consulting and trouble shooting at first but once we diagnosed the problem, he gave me a fair quote for an emergency service call. He arrived with 30 mins of service confirmation and took another 5 mins to inspect and set up. Initially he had problems with the old house piping after 20 mins but was able to clear the main line blockage via toilet within 3 mins. I was very satisfied with the responsiveness, rapid, friendly and courteous service. Will recommend him to all of my friends. Price is on par with what it used to cost ~20 years ago when adjusted for inflation.
Great company ! Fast response to my phone call, it wasn't an emergency (Just a leak under the sink) but they were able to show up first thing the following morning . Very professional, worked quickly to fix the situation & clean up the mess that the leak had caused. And to top it off, they were very reasonably priced !! Very highly recommended !
Showed up on time and quickly resolved the issue. Price was as quoted. Couldn't ask for more.
Thanks!
Our bathroom was leaking into the downstairs tenant bathroom and we had to quickly find a plumber to mitigate the problems. I spoke with several plumbers and John from Cali Rooter n Plumbing responded quickly and diagnosed the sources of the leak. He gave a fair quote and was efficient. He was professional and pleasant to work with. We plan on using his services again once we open up the tenants bathroom ceiling to check the pipes n drains.
We use Cali Rooter for everything--they're prompt, friendly, and have always gone above and beyond in helping me understand the plumbing in my new home. It's a relief to have a plumber I can call and trust.
Anthony Y.
07/11/2017 12:00:00 SA
It was late in the day (4pm) and the two other plumbers I contacted that were more local to my location did not have availability until the following day. I called Cali Rooter and described the work I needed - install a new water pressure regulator. I was given an immediate, fair, and reasonable quote over the phone. Cali Rooter arrived promptly and completed the work even quicker. Awesome! They are now my go to plumbers. Period.
Scarlet L.
09/11/2017 12:00:00 SA
Called Cali Rooster in the middle of the night (because boilers just don't burst when it's convenient for you) as one of the pipes were spewing water all over, & they requested I send them a photo of the situation so they could walk me thru what to do for the time being. I really appreciated that they were even willing to help over the phone.
Alonso H.
12/03/2017 12:00:00 SA
They were great! They came on a Sunday only 2 hours after calling them and were super nice and seem totally trustworthy. Thumbs up!
I am a first time home owner and found Cali Rooter on Yelp to do my escrow inspection. Simon came to the house and was kind, respectful and thorough. When there was question if the video worked. Simon did the whole thing again, just to be sure. The old owners then got their own plumbers to hydrojet the line and claimed it was fine. It wasn't. I must have called John ten times and asked him a million questions. I also texted him at night (sorry, John) and he answered. He looked at the other plumbers video and did another report for me to help us during the escrow process. I also sent him a list of things from the general inspector that we thought needed attention in the house. When Simon came to fix the sewer line he looked at everything in the house and told me what he thought was necessary and what he thought would be a waste of my money. He also told me in which cases I'd be better off going through my home warranty. He also fixed one of the issues while he was there. They were more reasonably priced and seemed much more forthcoming and honest than other plumbers we talked to when doing our own research. They also cleaned up the site really well, which we appreciated.
STOP! You found the best plumber for the best value in Los Angeles. WHY? They just completed and installed my NEW main drain/waste line on my 1938 4 plex in miracle mile / mid-city and were professional, courteous and did a solid job at a great value and price. WILL USE AGAIN!
Had an emergency plumbing situation on Saturday and could not have asked for better! Super professional, reliable, and responded quickly. Also great prices and the guys couldn't have been nicer. Highly recommend!
We have used another company for years, but we had an emergency (it's not funny when the sewer backs up into your shower) and they couldn't come out to us for several days. Cali Rooter came out asap on a Saturday to rescue us. They knew what they were doing, pricing was fair, and they did a great job! Thank guys!
One of the best experiences with a repair company I've had. Guy showed up on time, identified the problem right away, and fixed it. Reasonable prices and great work. Highly recommended.
Catherine M.
10/04/2017 12:00:00 SA
Many many thanks to all of you Yelpers who steered me to John at Cali Rooter & Plumbing!
- The scene: 1923 bungalow, 850 sq ft, 1toilet, 1 tub, original cast-iron drainage pipes; that's everything under the house.
- The time: a Saturday afternoon
- The horrible event: Toilet clogged, sewage in bathtub. Yuck!
Called three plumbers I'd used in the past, We can see you Monday.
Yelp to the rescue. Called Cali Rooter & Plumbing and a very nice person asked whether 5:30-7:30 pm would work? YES!!!!!
John, he was so very tired from a full day of housecalls, but he was totally calm, quiet and professional. Oh, he smelled good, too. The problem at hand was addressed in no time!
So.... I decided, why not discuss what this poor old bungalow really needed, replacement of all cast-iron pipes. He offered an extremely fair price (significantly lower than someone with high overhead and advertising costs), added discounts and set a date for a few days later.
He and his crew did a great job, cleaning up the work site when finished, too. I'm thrilled. He's now in my Contacts list. Thank you John, My Hero.
Brandon C.
07/12/2019 12:00:00 SA
Amazed at what a phenomenal experience I just had with Cali Rooter. The cynic in me is usually a bit suspicious of businesses on Yelp that have as many glowing five-star reviews at Cali Rooter (I assume it's just family and friends they've asked to write reviews to inflate their star rating), so they weren't the first company I contacted. After being quoted a bunch of high estimates for fixing a leaky ceiling pipe that's been plaguing me for months, I finally messaged Cali. Not only were they the easiest company to schedule with, but they sent someone out within hours. The technician, Simon, was on time and diagnosed the problem within seconds. I'd had a general contractor come and take a look at it originally and he quoted me $300 and said that I would have to have the pipe removed and replaced. Simon fixed it within twenty minutes, free of charge!! I was floored. My biggest regret is that I didn't contact Cali Rooter sooner. They will be my go-to plumbers in the future.
Simon came within about 30 minutes of my call and the busted valve and leaky toilet tank were fixed very quickly. Everything works perfectly now whereas before the fix, I was worried that my toilet could leak/bust at any moment. I highly recommend Cali Rooter & Plumbing. Super fast and professional.
Great service and clean work. I called them when my water heater broke and started leaking in the middle of the night, they came and shut the water. Next they day replaced the water heater. I was surprised and amazed how fast and clean job they did. I highly recommend using their services great job. You don't see too many clean plumbers this days. Thanks John.
After several attempts at snaking, we realized we had a genuine plumbing emergency...at around 9:00pm. These guys came out here within an hour and spent the next THREE HOURS struggling with our poorly designed, 1930s-era plumbing system until it was all back in shape. Excellent work and very reasonably priced. Didn't even mind our crazy dogs. Highly recommend!
Gene H.
01/05/2019 12:00:00 SA
This update is a bit overdue, but John was a godsend once more. We had an emergency during a holiday week at one of our properties, and they diagnosed & fixed the problems despite their busy schedule. We never want to bother any vendors from their personal time unless necessary, yet due to our urgency John was very flexible, prompt, and patient in handling the work. +quality of work is always superb. They never disappoint, thank you again for your fantastic service (I'm running out of adjectives).
The L.
04/04/2019 12:00:00 SA
john! just: thanks. thank you (and your team) SO so much for just being so gosh dang reliable, so very prompt and reasonable- a triple threat to all tradesmen in los angeles ... 'tis freakishly rare out here in la la land.
Great service -- came right out the same day. I wasn't home, but I left a key and he came in and fixed the plumbing problem quickly. I'll definitely be calling Cali-Rooter next time!
I called at 7:30 am, and Carlos was at our house by 10 am the same day. He fixed a clogged sink and refit the plumbing so we can unclog it ourselves in the future. Very professional. I highly recommend.
Silvia K.
02/02/2016 12:00:00 SA
If I could give John 10 stars I would. What an amazing plumber and company. I met him by accident at Home Depot while I was there with my handyman. He started helping us and giving advise at Home Depot. I knew my handyman could not get the job done so I asked John if he could come over. He said he would after he finished another job. He came to my place past 8:30pm. He figured out the problem, fixed it and was extremely reasonable price wise. I honestly can't say enough. Just an amazing guy. Efficient, timely, hardworking, honest and trustworthy. John, thank you so much.
Samantha K.
05/09/2016 12:00:00 SA
Highly recommended plumber! John is very reachable--he replied to my Yelp message almost immediately and we communicated further by text. He has extremely flexible hours and repaired our leaky shower head within minutes with parts he already had on hand. We will definitely be recommending John/Cali Rooter & Plumber to others in the area and using his services for years to come.
J L.
05/02/2019 12:00:00 SA
Gary came on time, was friendly, and best of all cleared our kitchen drain block which I was unable to after snaking it myself. Highly recommend Cali Rooter and Gary
Ryan L.
02/06/2017 12:00:00 SA
Yup, found our guys! It's really hard to find trustworthy, efficient and knowledgable experts. John came out, inspected everything and immediately found the problem. He could clearly see the issue from outside the crawl space yet he still suited up and went underneath to see the full extent of everything. Next day, he came out with his crew and fixed everything up. What surprises me is how fast everything was done and how seamless the process was. The work and parts are warrantied too. Thumbs up. Like how I said, we found our experts.
John was extremely helpful and fixed our problem for way less then we thought it would cost! He knew right away what the problem was and was very fast. Very friendly and professional!
John from Cali was absolutely fantastic. We had a problem with our Noritz, tankless water heater. It would suddenly shut off mid shower (which as you can imagine is a major bummer) We had the folks from Cali out three times trying to track down the problem. In the end, John came out himself, spending several hours on the unit and on the phone with Noritz Tech support. It was obvious that he wasn't interested in the money. The most important thing to him was fixing the problem which he did. The unit is running fine now and Cali has new customers for life.
Emily K.
04/12/2019 12:00:00 SA
Wow! Called John utterly panicked, we had a huge leak coming from under the house. Very calmly, he talked me through shutting off the water to the house and the sprinklers to stop the gush. He had a technician on the way before I could even say thank you. If you have a plumbing emergency, call John!! He will take care of you!
I called several plumbers each one quoted $100 to $150 higher because Saturday is considered an emergency. I called Cali Rooter & Plumbing, spoke with John who arrived within 90 minutes John and Raymond arrived unclogged my drain quickly and even cleaned their work area before leaving. I highly recommend Cali for their SERVICE and PRICES.
They came to replace my garbage disposal and did it super fast! I highly recommend them.
Sandro B.
02/10/2019 12:00:00 SA
We discovered a leak yesterday (Saturday) morning and they showed up less than 30min after I called. Gary was very friendly, competent and fixed all the problems on the spot. Couldn't be more satisfied with the service and will definitely call them again for future plumbing issues.
130 5 star reviews and I say - believe the hype. Simon came today and had to do extra work to fix our plumbing problem, but he still only charged us the fee they quoted over the phone. That's a sign of high professional integrity!
I was very grateful to John at Cali Rooting and Plumbing for his prompt service though it is late on a Sunday night. He was nothing but polite, professional, and knowledgeable.
The price was right and he got the problem resolved right away. John was kind enough to offer a suggestion to alleviate any future plumbing issues as well
I would not hesitate to call them again and I definitely recommend their company.
Annie G.
07/11/2017 12:00:00 SA
I called about six other plumbing companies looking for someone to instal my 2.5 gallon water heater and all were too busy or didn't do jobs that small and one company drove to my business but wouldn't pay $5 for parking so he left! That's why I was so overjoyed to find Cali Rooter and Plumbing! John came out to my business the same day I made the call, gave me a discount and even installed my AC unit! He and the other worker were efficient, friendly and professional. I couldn't have asked for a better experience. Thank you guys again, your work is greatly appreciated!
Excellent service!
John was on time and quick to assess and fix my garbage disposal. He gave me advice for my drain clog and made an appointment with me to resolve my faucet leak the following week once he obtains the parts.
I recommend and would call Cali-Rooter & Plumbing in a heart beat!
Lauren R.
12/02/2018 12:00:00 SA
Our garbage disposal starting leaking and called John. He thought we needed to replace and made an appt for Saturday. When John came, he realized the disposal needed to be tightened and didnt charge for the service. I appreciate the honesty and level of customer service. Would recommend using John in the future.
Soooo my sink was slowly slowly starting to back up, water was barley draining... long story short I called John at Cali rooter 1 hour later Simon was at my door took him 15 minutes cleaned all 3 sinks and was out. Kind , respectful and professional. Thanks guys
This is the best plumbing company in California I don't care what anyone says. In my line of work I have been working with plumbers for 10 years and no company has ever come close to Cali Rooters In Price nor service.
I called Cali Rooter for a clogged main sewer line. I got a quote from another company but it seemed kind of high. Cali Rooter quoted me almost half the price and came out the same day and replaced the drains under my house. Simon was great and explained the whole process to me and what exactly is being replaced. Highly recommend Cali Rooter!
Alex S.
11/06/2018 12:00:00 SA
I received many quotes and this company had the best one. I strongly recommend to anyone to call these guys if you want to pay a fair price for the job.
John is a great guy . I know him more than five years. He is my regular plumber he always do good job . I'll Definitely recommend him to anybody.
I had a leak from my water heater and had to get it fixed right away. Called John and he was in the area which worked perfectly, he came out and gave an estimate that I couldn't refuse. He took the job and finished it in no time, John knows how to get the job done professionally...no monkey business here! Will definitely call again for my plumbing needs.
I had a major flood in my basement and after searching on yelp I found Cali-Rooter & Plumbing, Inc. It was around 9:30 last night, I called and spoke to their office and they said John will be there in 40 minutes. 25 minutes later John showed up Professionally dressed and ready to diagnose the problem. He quoted me a fair price and scheduled to come out first thing in the morning to replace my broken drains in my basement. He arrived with his Helper and got to work. Replaced my toilet and shower branch line drain in less than 3 hours. No More old Cast Iron pipes! YEY!! THANKS AGAIN JOHN AND CALI-ROOTER & PLUMBING, INC.
I usually don't write reviews but John's work was so impressive I couldn't resist. I had an on going problem that no one could figure out the solution to. John was not only able to solve the problem but he did it for a fair price. I definitely recommend John.
My usual plumber never return my phone calls so I asked my hairdresser if she knew anyone. She recommended Cali-Rooter. I called him and he immediately returned my phone call and was able to resolve the problem quickly. Then two days later my water heater broke. John offered to come out and look at it and was able to fix the problem at a very reasonable cost. I highly recommend this company and am really glad my old plumber never called me back!! Mary Schindler, No. Hollywood
yenok a.
07/05/2015 12:00:00 SA
After searching online for a plumber came across Cali-Rooter & Plumbing, Inc. I had all my toilets backed up and sewage overflowing everywhere! Fourth of July and John was here to the rescue arrived 45 minutes after my call. And cleared my drains in less than 30 minutes. I recommend their services. Thanks again John!
Alex was awesome! He quickly diagnosed the issue with my sink, and then fixed a weird shower situation that previous plumbers had failed to. He was friendly, punctual, knowledgeable and respectful of my home. Will definitely hire again.
I will definitely use Cali rooter next time. I called Cali when I thought I had water leak due to the sunken floor. They showed up on time & Advised me that I should look into the floor issue because there was no leak. I was happy with their honesty and professionalism.
Greta R.
12/10/2018 12:00:00 SA
WOW! It was a rainy Sunday and John and his crew (Simon) answered our emergency call and were here at the promised time (same afternoon). Very responsive and reliable. Excellent work!
Soan K.
02/10/2019 12:00:00 SA
Fantastic service. Prompt and highly communicative. John O. Was Very knowledgeable, a thorough professional. Came out on a rainy Sunday afternoon on short notice, didn't let it compromise service. Would highly recommend.
Ryan W.
11/09/2018 12:00:00 SA
They responded to my estimate request fast, were reasonably priced, and John had the magic touch to unclog a bathtub drain pipe that another guy couldn't manage. Polite, clean and got the job done. Would definitely call them again.
Cynthia B.
09/12/2018 12:00:00 SA
These guys are awesome! They really saved us! They showed up right away and did a great job! Cleared the main sewer line in record time! I can't thank them enough!
Ok people. I'll be short. Sunday, Mother's Day. Had an emergency water leak. With I created my self. I've called this guy, he saying 1-1:30 hours. Showed up in 40 minutes. Fixed issue for reasonable price.
Hovik B.
05/03/2017 12:00:00 SA
These guys are the best in the business. I cannot say enough great things about the hard work and dedication they brought in fixing our building's entire plumbing system. I called them at 9:00pm and he rushed to my house as if he was Flash and fixed the issue in just a few hours towards the middle of the night. I will definitely be using and referring them in the future. Thank you guys kindly
Peter S.
01/09/2018 12:00:00 SA
had an urgent clog that needed fixing, after the technician came, he found the main drain was busted due to tree stump and root growing on it. Fixed through the night and had to come the next day to finish, works very hard to get the problem solved! Highly recommend Cali Rooter company to others. Thanks!
Jimmy N.
02/04/2017 12:00:00 SA
I completely understand if they couldn't provide emergency service at midnight on a Friday, but they went the extra step and recommended 2 other plumbers. One of their recommendations came and knocked it out amazingly fast with the utmost professionalism. That extra effort to not only give up a costumer, but to point me to someone who could help definitely deserves a review and praise. Thank you so much and I owe you!
We had to install a low flow toliet and shower and called Cali Rooter for the job. John from Cali Rooter arrived rather quickly and started immediately working. He was very quick, decisive, and knew exactly what he was doing. He came prepared with all the right tools. He has a very strong work ethic and did not take a break or leave the work to be done for another day. He has a wealth of knowledge in the plumbing industry and was able to answer all of our questions without hesitation. He was very tidy and cleaned up his work area. He got everything up and running before it got dark. Hands down Cali Rooter and John have been the best phone call we have made to service our plumbing needs. Don't go or call anyone else. If you want efficient, professional, and quality service, call Cali Rooter asap!! Ask for John. He is awesome. He goes above and beyond for his clients.
Cali Rooter & Plumbing promptly responded to my request, texted to let me know they were on their way, showed up on time, and quickly and professionally addressed the plumbing issue. He also showed me how to troubleshoot minor issues on my own in the future. I'd recommend Cali Rooter & Plumbing!
Steve M.
09/10/2017 12:00:00 SA
Saturday morning and I had a backed up sewer line with water coming out the cleanout in my garage. I called Cali Rooter and they called me back right away, by lunchtime my sewer line was cleared of the roots blocking it. John the guy who came out was very professional and left the work area as clean as he found it; I appreciate that he used a shield over the rooter machine so it wouldn't spray water around the garage. Five stars for coming out on a Saturday, fair price, and professional service.
Stasys P.
05/06/2017 12:00:00 SA
I was on vacation when one of my tenants called and said the water heater was out and could not light it. They contacted John (CALI) to come out and fix the problem, he come out and charged $135 by installing a thermocouple that did NOT solve the problem. The next suggestion by CALI fix was to replace the entire Temp system for $530 that might solve the problem. I did not like that solution because it was like stabbing in the dark. Seeing that the water heater was going on 8 years the best solution was to replace it. I received e-mails from my tenant on what CALI was going to replace the water heater with the brand name. They wanted 1K to do this, being on vacation I was locked in to getting the tenant hot water. I agreed and the work started that afternoon.
CALI did not install the water heater as stated on the original e-mail and after many requests for a copy of the invoice I finally got it, ONE week later. I did not get reimbursed for the thermocouple that did not work either. I am assuming that when the old water heater was removed that item was taken out and used on another job.
MY biggest gripe was that not being there and requesting a breakdown of labor costs, not knowing their labor rate /hr. was something I am used to getting from all other contractors that I have dealt with in the past. I have personally installed many water heaters in the past and I am leery to the time it took them to install it, based on not knowing their labor rate undisclosed.
The installation was clean and acceptable.
J S.
05/11/2018 12:00:00 SA
I called Cali Rooter do clean out my main line drain. Simon arrived in half an hour and did a great job. I was very happy with the work and the clean up. I would definitely recommend Cali Rooter. Thanks for a great job, Simon.
Maurice N.
01/05/2018 12:00:00 SA
Great experience! Our sewer line was backed up and water was coming out of the shower and bathtub drain... which means you obviously can't let any more water down the drain... so no flushing of toilets or using a sink. Simon was able to come within 90 minutes and fixed the problem by pulling out a giant 8 foot root out of our sewer line. Of course the wait time might be longer on other days depending on how busy they are. But he got there when he said he would, and was very friendly, professional and knew what he was doing. I will definitely call them again should I need to ...
Brett R.
10/12/2017 12:00:00 SA
I messaged them on Yelp and was able to easily setup a time for them to stop by and take care of a water heater issue. They answered all my questions beforehand and gave me options, the whole conversation seemed very organic, even the suggestions that were made on their end felt like just that suggestions and not felt like they were forcing anything on me. Fortunately for my wallet, the issue was the pilot light went out due to some blockage of vents by a critter. They moved the little critter and re lit the pilot free of charge, and after seeing the unit suggested when it does fail which to go with. Because of their candor, I will be using them to work on the unit when it does fail.
Merry G.
12/12/2017 12:00:00 SA
When I contacted Cali Rooter, they told me they weren't able to send someone out until a few days later, but since it wasn't urgent I told them that was fine. Each time I contacted them, someone responded to me within the hour with the information I needed.
On the scheduled afternoon, John sent a message when he was on his way, and arrived about half an hour later. He walked through what was needed for each issue (I was dealing with several minor problems), how he would fix them, and what each would cost. He gave me a few discounts since there were multiple issues, and then headed off to get the parts needed. He called to let me know the parts weren't available at the first location, so he would be a little longer before returning, which was nice, since I would have started to wonder.
He came back and fixed everything and left the areas clean and dry. I mentioned offhand that the water never really got very hot in the upstairs faucets, and he went down to the water heater and opened it up and found that one of the gauges was set too low. He reset it, and now there is actual HOT water upstairs! Fancy, right?
Fast response time, pleasant and effective communication, lovely person, good work, and a bonus/free fix for my hot water problem. I would absolutely recommend John and Cali Rooter & Plumbing to anyone looking for a good plumber! A+
I. Lee M.
12/11/2016 12:00:00 SA
Had an emergency on a Sunday. John and his brother from Cali Rooter came out in a timely manner and took care of the problem at a fair price. I would definitely use them again and would be very comfortable recommending them to others.
Cali Rooter did an amazing job with our plumbing issues for the kitchen in the new townhouse we just moved into. The response time was immediate and they made sure to make the visit work with my busy schedule. It is a breath of fresh air to experience excellent service these days and I'm just glad all my concerns are now taken care of. Couldn't say enough good things with how satisfied we are with their work.
Jonathon N.
09/04/2017 12:00:00 SA
Great honestly and quick to fix your problem. Already have another issue with another property and they will be the first one I'll call.
Nothing beats the professionalism of John and his crew. As brand new homeowners we got lucky and landed him as our plumber and we already know he's the guy we will call for all future plumbing needs. He responds quickly and is a great texter which is HUGE since my husband and I both have busy full time jobs. He was on time, his estimates for the work were accurate and professional and there was NO upsell once he got there. He was even able to help hook up our dryer which we hadn't even realized was an issue until after our movers left. We asked and he was able to find the parts and it was a simple add on to our bill rather than any additional call out charge. His crew is professional and did the most amazing clean up job after they had finished. More than anything John is straightforward, honest and you really feel you are in safe hands. Couldn't recommend him more,
These guys are great. John came to check out my water booster system, assessed all the possible problems and didn't charge me an estimate charge for the diagnosis. On a Saturday!
Laura D.
01/02/2018 12:00:00 SA
Cali Rooter & Plumbing gave me the most reasonable quote for installing washing machine hookups and were available to do the work quickly. They showed up late, but did not even attempt to ask for more money when the job got more complicated because there was an old metal box within the wall where the plumbing needed to go (an old electrical box maybe?) and its removal was difficult. I was pleased with their politeness and their work, and would use them again!
John bailed us out of a tough situation. When we smelled a leak, the Gas Co. came over, found it, and, per law, immediately shut off our gas, resulting in no hot water, no heat, no stove, etc. John came over the following morning, diagnosed the problem and did a partial fix; two days later (which was fine with us), he and his brother, Simon, returned and worked until after 9:00 p.m. to get everything back to normal -- and at a very reasonable price. These guys are honest and reliable (John kept us constantly informed of his schedule), two commodities that are in very short supply these days. We recommend them without hesitation.
Jacques R.
12/07/2017 12:00:00 SA
Had a clogged shower drain, they came in and fixed it in 5 minutes (not an exaggeration). Now my shower runs smoothly. Very professional, fair costs, would hire them again.
Jill D.
05/03/2016 12:00:00 SA
Excellent, fast and friendly service! Fixed several items in one trip and was reasonably priced, neat, professional, and all-around great to work with! Highly recommended!
For real these guys are legit amazing. Simon fixed my sump pump and water heater and was in an out of my place within a matter of minutes. But what makes this super crazy is that I had plumbers from Universal Plumbing come out for the same issues the day before and they told me I needed an all new sump pump and new water heater, which would have cost thousands$$$$ of dollars. Then I have Simon come here and fix it all for just under a couple hundred bucks. (I got a special first-time customer price and he fixed the water heater for free!) And I originally only hired him to come fix the pump... but it was while he was writing up the invoice that I casually mentioned I was planning on buying a new water heater, and then my guy Simon stops what he's doing, goes back to look at the water heater, tinkers with it for literally 10 seconds and boom... up and running like new! It's as if he has no other agenda besides helping people! Whaaaat!?! Lol. He also gave me several tips on how to prevent any issues with both the pump and water heater. And he followed up with me later on about the water heater to make sure it's all good. Customer service above and beyond for sure! So if you want to hire someone you can trust, call/message these guys!
Michelle P.
10/02/2017 12:00:00 SA
On time, fast clean work, totally professional. John was great about communicating with me on arrival times and the work being done. He was very professional, flexible with tenants schedule and overall provided great service.
Ahsan B.
06/04/2016 12:00:00 SA
John came through and fixed our sink in less than 20 minutes. He was very clear, communicated all the longer-term issues (without pressure to up-sell), and got the job done! Really recommend Cal-Rooters!
Drew G.
06/05/2017 12:00:00 SA
I was in a panic because my busted water heater was soaking my basement, but John first talked me through what to do to shut it off, then he came over within an hour and replaced the broken part (all well into the evening). He even made sure he was available later in the week for follow up questions. I could not have been more thrilled with his work.
They came late in the evening. Couldn't clear the clog, so came back the next morning. More than anything, the great attitude and personality were an unexpected surprise.
sara t.
01/03/2017 12:00:00 SA
I can't recommend this service highly enough. John answered my call and was here in less than half an hour. He was polite, thorough, professional, knowledgeable and cleaned up after he rooted the bathtub drain. He was also able to quickly fix a loose sink faucet set (for an additional, reasonable charge). He did NOT try to sell me extra services -- like the plumbers who rooted a different shower line just two months ago. Great service.
Ana K.
09/05/2017 12:00:00 SA
I called Cali Rooter today regarding a plumbing problem. John picked up the phone right away, and stated that they will show up within the hour. He and his associate did show up within his promised time frame. He diagnosed the problem and fixed it in a timely manner. They were professional and knowledgeable. I highly recommend them, and shall be using their services again.
John is a lifesaver, and his crew is fantastic. Last Thursday we had a serious plumbing emergency, and I'm talking the gross kind of serious. There was a major sewage leak/overflow in our downstairs bathroom, where we've had similar troubles before. In fact, we've struggled with the plumbing in our house for years, and have met with unsuccessful repair after unsuccessful repair. John and his team came right away to diagnose the issue. They spent hours digging to find our poorly located sewage pump, then found that the previous person who repaired it hadn't put it back together properly, and had damaged the electrical line leading out, which had led to its malfunction. After they fixed these issues at a very reasonable price, we then had another leak, which turned out to be due to an ancient clogged pipe leading out to the pump, which hadn't been replaced during the pump's initial installment either. When we called to tell them things were still messed up, they came back right away at no charge to diagnose the second issue. Throughout, John explained what was going on every step of the way. At no point was he condescending or patronizing (as plumbers often are to their female clientele). He showed us the interior of the ancient clogged pipe with his camera and explained the replacement necessary to ensure no future issues. He and the team came back ASAP and installed a new root-proof pipe at a very reasonable price without disturbing our garden. Needless to say, I highly recommend Cali Rooter & Plumbing, and they'll be our plumbers from now on!
Sarah S.
12/05/2016 12:00:00 SA
Had great service with them, they were able to get me an appointment the same day (within a few hours from calling mind you) and helped replace the flush valve on our toilet that was broken and caused the water to constantly run. Not only did they help with the original reason we called but they also helped fix our toilet from no longer rocking when you stand up which was extremely annoying. Our toilet no longer rocks! Will be going to them again next time we have a problem.
My water heater broke. On a weekend. Unfortunately, my dad was out of the country, which meant that I had to actually take care of things like a big girl. Not fun. I may not know about water heaters and plumbing but I do know Yelp. John returned my call quickly and came out in a couple hours. I was impressed by his diligence and speed. I didn't even feel like I had a stranger in my home. After some big cylinder looking things were replaced, pipes were checked, and the job was done, he explained everything to me, ie. why the heater may have broken, what to watch out for, what he fixed, why he fixed it, etc, and I felt at ease. It's nice for someone to take the time to explain things to you, even if you are like me and know nothing and just nod along. It's been 4 months since and everything is working well. My dad came to check it out and even he gave his stamp of approval.
Khushal A.
08/05/2015 12:00:00 SA
My hats off to these gentlemen!! What 6 different companies could not do these guys fixed the problem in one hour! Need I say more? They were professional and got the job done. I highly recommend them for any problems you might have. Keep up the good work fellas
Terry A.
10/01/2015 12:00:00 SA
I called these guys when my kitchen sink/garbage disposal was clogged. I was given a choice of time slots and told what the flat rate was for a simple drain clog. The guys called before arriving, and actually came earlier, which worked great for me. They told me what it would cost if it was just a drain clog, and also told me what it would cost if it was a main line clog. I appreciated knowing ahead of time what my worst-case scenario was. They were very professional and completed the job quickly and left. A few days later, my sink was draining, but rather slowly, so I called them back. They came the next day and fixed the problem, at no extra charge to me. I definitely will use them again
This morning I had a major clog in my house sewage flood all over the floor and I got on yelp and decided to give these guys a try. I'm so glad I did! Fast response and arrived within thirty minutes and got to work. They cleared the clog and ran a camera down the sewer drain by removing my toilet and all for a fair price. I also took their recommendation to get a Clean out access installed. So if it were to back up it will come up outside rather than in my house. thank you John and Cali-Rooter & Plumbing, Inc.
Eduard S.
05/09/2015 12:00:00 SA
I had a major plumbing problem at my house and needed it repaired fast! It seemed like every plumber I would call, they would try to take advantage of the situation to quote me ridiculous prices.. I called these guys and had them come to give me a quote, and was expecting another crazy price quote! To my surprise, the guy was very genuine and honest, and he gave me a really great deal!! He literally gave me a quote that was thousands less than all the other guys. They started working almost right away and did a very good job! I couldn't be happier with this company! Very honest and hard working, and they did not try to rip me off one bit! You will not be disappointed!
Amazingly accurate and fair. Came out to our property twice for absolutely N/C indicating our issue may be that it needs to be resealed. Second trip discovered it was worn down hot-mop, the surface under the tile. Without costing us anything he assessed that it would need to be looked at by tile specialist and possibly re-grouted. Thank you so much John!
Our Takagi tankless water heater is the outdoor version so it's installed on the back of the house, outside. Even though the unit is made to be outdoors, evidently they're very sensitive to moisture. The recent epic rainstorms proved to be more than the Takagi water heater could take. I called John on Sunday night and he was kind enough to try to troubleshoot the unit with me over the phone. When that didn't work, he promised to come work on it on Monday. John opened the unit and got all parts dry and the heater worked again. Later that day when I got home, it failed again -- more moisture had gotten inside. I called John late that night and he came back at 10pm. He opened the unit again and got it working perfectly. I was really impressed that a plumber was professional enough to make sure we had hot water so late in the evening. I highly recommend John and Cali Rooter & Plumbing.
we had a plumbing emergency that required immediate attention. called Cali, they set up a same day appointment and gave me a 2 hour window and were very prompt. they fixed the problem and left the work area clean once they were done. i was impressed by their professionalism and their reasonable fee.
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