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A-1 Apex Plumbing

A-1 Apex Plumbing

Plumbing Service
18813 Vanowen St Reseda, CA 91335

Description


At A-1 Apex Plumbing Inc., we're committed to providing reliable, professional plumbing services to the San Fernando Valley area. We have a wide range of plumbing services, we are drainage specialist ,garbage disposal replacement, tankless and storage tank water heater installation ,gas pipe repair and replace, main water service / repipe .We offer affordable prices, and we're proud to go a step further by offering discounts for seniors, single moms, healthcare workers, veterans, and first responders. Give us a call today to see how we can help you!

HISTORY


Established in 1994.
This business came about from two brothers wanting to succeed in a new country. We started off very small only doing house calls and repairs. Through knowledge and experience we are now able to add on to our list of specialties. We are now capable of doing more complicated and time consuming jobs such as new construction. We plan on continuing to grow and expand as a company for a long time to come.

ABOUT BUSINESS OWNER


My brother and I came to the United States looking to fulfill the American dream. So we started our own plumbing business with big ambitions and goals to become very successful! When we began our business over 26 years ago it was just us to going out every day working hard to provide for our families and make better lives for ourselves. Since then a lot has changed our business grew tremendously and now we aren't the only employees anymore. Now we have many well trained and experienced plumbers working under us. Through hard work, dedication, and amazing customers we are fulfilling our American dream.

SERVICES


Reviews


Harshal M.
Harshal M.
4/20/2023
We had a faulty kitchen faucet. Junior came in on a weekend to check it out. As the faucet was faulty and there was nothing to fix, Junior did not charge us and checked the faucet and gave the diagnosis for free.
We got a replacement faucet and Junior came to install it the next day. He installed it and cleaned up after himself and everything was done quick and professionally. They also checked our water pressure.
Highly recommend!!

Monica S.
Monica S.
03/01/2023 12:00:00 SA
Our drains outside in our backyard were clogged. I called A-1 and they come right away to fix it. They were on time, professional, and clean. If you want the job done right pls call A-1.

Thank you so much for your hard work today! I am very happy!

Steven L.
Steven L.
04/11/2023 12:00:00 SA
I needed to have my old toilet replaced with a new one. I searched in Yelp (of course, my go-to for any business search). A1 APEX Plumbing is very responsive and provided competitive quote. They are quick and flexible with my schedule. I simply ordered my new toilet from Home Depot and requested for store pick up with A1 APEX Plumbing as the person that'll pick it up. A1 APEX Plumbing charged additional for picking it up which is same charge as what Home Depot charges to have it delivered to my home. I chose to have A1 APEX Plumbing pick it up because those shipping companies are always damaging my deliveries. I'm very pleased and satisfied with the whole experience with A1 APEX Plumbing. I highly recommend them.

Rose L.
Rose L.
05/11/2023 12:00:00 SA
Highly recommend! They came really quickly, gave a multi-tiered quote with various options to work within our budget, and then did a pipe + garbage disposal replacement for us in a couple of hours.  We haven't had any issues with the installation in the weeks since so I am confident that the work was done well.  All around this a good, reliable, and professional company that you can trust to get the job done for a fair price.

Al H.
Al H.
4/16/2023
Junior showed up on time and provided professional service. He was very communicative regarding the issue and the resolution of the problem. We were back up and running in no time. Very nice guy!

Grace H.
Grace H.
04/03/2023 12:00:00 SA
Our bathroom sink had been clogged and A-1 sent someone out first thing Monday morning (after I had called on Sat). Jaime was professional, honest, and got the job done quickly! Thanks for being thorough and helping us fix our sink!!

Peace T.
Peace T.
03/06/2023 12:00:00 SA
Sagee came over to fix a shower leak.  He explained the process from the very beginning and the potential costs before starting.  Very professional and super friendly.

Katie S.
Katie S.
4/19/2023
I cannot speak more highly about this company! I called all around and every company was telling me 24-48 hours to get someone out to look at my water heater. Two men came first thing in the morning to look at the issue. They were on time, knowledgeable and lovely people to work with. Definitely go here for any plumbing issues!

Greg A.
Greg A.
1/30/2023
I'm converting my range from gas to electric. I needed the old range's gas line capped. Siggy & Junior came on time and speedily capped the line and checked to ensure the water heater gas line was restored after the job. I highly recommend this firm.

C S.
C S.
3/24/2023
Had a really excellent experience with this business. Had a toilet that needed repair, they sent someone immediately, he was great- really nice and helpful and we decided to get a new toilet. He was able to go to Home Depot, text photos of the toilet we wanted, come back and install it- all within a few hours. Really just appreciate how easy this experience was. Thank you! Will def hire again!

Kyle F.
Kyle F.
01/12/2023 12:00:00 SA
Had a great experience with A-1 Apex. Fair quote, responded very promptly and had same-day service. Sagee was very efficient and professional and got the installation of my new disposal squared away in a timely manner, ran tests and cleanup afterwards. Would use these guys again!

Peter O.
Peter O.
10/14/2022
This company it the very best.  Extremely responsive with techs arriving 15 minutes from my call.  Today Sagee and Sal jumped right into my issue(s), thoroughly explaining what was inspected and completed.
Sagee and Sal are THE BEST, and, A-1 Apex Plumbing is a company you can always rely on.
Thanks guys!

Alvin S.
Alvin S.
01/02/2023 12:00:00 SA
I called them because I thought I needed a hydro jet cleaning and I needed it taken care of today. Jaime and Gilbert arrived on time and determined hydro jet was not appropriate and instead did a thorough snaking of the pipe and gave me some good advice to further fix the area myself. Grateful for the honesty, quality work and saving me a bunch of money. Highly recommend.

Abdul A.
Abdul A.
10/10/2022 12:00:00 SA
Fast professional and on time
And very clean and polite form the time of call to end

Cecelia
Cecelia
03/01/2023 12:00:00 SA
We had an emergency sewage stoppage and A-1 Apex responded to our call immediately. They had to replace most of our (very old) sewer drains, a huge job, but they did it within two days and for a very reasonable cost. The workers were friendly and thorough and cleaned everything up afterward. I cannot praise them highly enough. I will use them from here on in for any plumbing problems that may arise.

Randal S.
Randal S.
2/17/2023
Overpriced and did not solve the problem. Replaced a couple of valves that did not need replacing. Put some glue. Charged over $400 and did not fix the garbage disposal that I told them was the problem. Don't use. Zero stars.

Lynn K.
Lynn K.
04/12/2023 12:00:00 SA
Extremely professional,  very prompt response- we were extremely thankful as we had a leak in the attic.  Gilbert was amazing at identifying and explaining the remediation of the leak.  I would highly recommend A1 Apex plumbing.

Almog D.
Almog D.
11/06/2022 12:00:00 SA
I had sewerage line replace at my home and Michelle was there and make sure everything done correctly .
Work was done in one day. Michelle and his crews cleaned all debris and wash my walk way
Thanks a lot

Kimberly R.
Kimberly R.
9/15/2022
Michel and his plumbing techs are the best! This company is RESPONSIVE, quick, do a great job and very friendly. When it comes to plumbers you want people who are ON IT and these guys are. I will go to them for all of my plumbing needs.

*They helped us find the hidden gas valve for our fireplace, replaced a leaking very old faucet, repaired our toilet.

Asif E.
Asif E.
11/15/2022
So easy. Great work. Great price. Clean. On time. Immediate service. Great customer service. Talked to me through my emergency on the phone. Estimated it for me. Felt comfortable and he kept his word. I highly recommend.

Kazu S.
Kazu S.
12/04/2021 12:00:00 SA
We recently bought a house and moved in right before thanksgiving. What could go wrong?? And naturally the house had a broken water heater and we were not able to get hot water at all.

We found A-1 Apex pluming via Yelp, and Michael contacted us immediately and came for an assessment and gave us a project proposal to install a tankless water heater as well as updating the pipes under the house.

The Monday after thanksgiving, they got to work with 4 workers & they got the job done in a day. I did my research & their price was reasonable for the project. Now we have a beautiful tankless water heater that pumps out endless hot water for showering & everything else.

Thank you for your professionalism and we hope to work with you again. We Highly recommend them.

Megan K.
Megan K.
9/28/2022
We just used Apex Plumbing to have our shower drain snaked. They came highly recommended by a neighbor of mine. They were able to get here in 20 minutes! They were very friendly, knowledgeable and professional. I have had bad luck in the past with many different plumbing companies, but these guys are good. They are a family owned and operated business. I will definitely use them again in the future!

jillian h.
jillian h.
9/29/2022
I discovered a leak under my kitchen sink YESTERDAY (a good 2 inches of water and EVERYTHING soaked ;/) and had no idea what the problem could be. i am not a handy person, and willing to spend $$ on experts who can do the job right. A good realtor friend recommended A-1 Apex, who I contacted at 5:30PM last night. Michel picked up the phone on the 2nd ring, listened to my issue, gave me a reasonable estimate, and booked an appointment for me for the following morning. That took place about an hour ago :-) Jaime arrived on time, with the correct parts, was incredibly friendly and knowledgeable and efficient, and within the hour my sink was fixed. He took all old parts with him when he left and now my new garbage disposal is killing it, and the leak is gone! This issue was solved, from leak discovery to fixed, in about 24 hours. THANK YOU MICHEL & JAIME!

Matthew D.
Matthew D.
03/03/2023 12:00:00 SA
New water heater, new plumbing, new pipes. Sagee and Junior have a handled it all. Thanks for the great service and professional work!

Brooke S.
Brooke S.
03/01/2023 12:00:00 SA
A pleasure to work with! I called as a new customer in the morning and two plumbers were at my door within hours. Sagee clearly explained the problems (I had multiple leaks and valve issues) and completed the work same day. They were extremely professional and fairly priced. I highly recommend A-1 Apex plumbing!

Jwana P.
Jwana P.
10/04/2022 12:00:00 SA
The Team did a great job replacing my garbage disposable. They responded fast to my request and were able to change it without any difficulties. Would definitely recommend!

Mike G.
Mike G.
01/03/2023 12:00:00 SA
Had them repair my garbage disposal. First time was charged $400 for useless work. Second time got charged $400 for a ten minute thing. If you want to get ripped off over and over you should call them otherwise use someone else.

Cakes Z.
Cakes Z.
09/06/2022 12:00:00 SA
Would highly recommend!! After a long weekend, had an emergency plumbing issue and A1 Apex responded quickly on Yelp and to my phone message as well. Got someone over within an hour. Jaime was super knowledgeable, professional, and quick. Courteous to wear shoe covers without being asked. They went the extra mile and pricing was fair.  Would use again!

Michelle C.
Michelle C.
1/30/2023
Thank you to A-1 Apex. Junior was great! He was professional and got everything done in a timely manner. Very prompt and polite. I highly recommend them to anyone who's having a plumbing issue.

Joe-Anne M.
Joe-Anne M.
02/09/2022 12:00:00 SA
It took me about 2 weeks to find a good honest plumber in the Valley that actually had good business values. Michel called me back within 15 minutes of me posting on Yelp that I needed a plumber. He quoted me a price of $220 flat for the install. I told him that I was quoted $845 from Rooter Guard we both laughed. He had someone out within a few hours. Mauricio can out had a little issue with turning off the water and the angler stops but I told him to call Michel he quoted me $220 flat. To my surprise when he called Michel he was told how to correct the problem with out charging me extra money.  This is how business should be conducted. If your customers are happy than your business will thrive. Michel I really appreciate your honestly and business ethics. I'll absolutely not only refer to my friends but will be calling you whenever I need plumbing work. Stay Safe!

Creativist J.
Creativist J.
6/28/2022
I've had many plumbers over the years and these ones are my new favorites and hopefully forever after more - Ziggy came over with Sal and they got everything done and done well.
I think the planets are aligned in service and I thank the universe for it because that might sound hokey but really in these stressful times people are just over it but not these guys!
From the call in I had Michael text back and call back right away to tell me he'd let me know when they would be there.
They were able to come the very same day.
Ziggy and Sal not only snaked the kitchen sink, but Ziggy showed me a plastic part that had cracked - fixed it and gave me options and listened and knew exactly what needed to be done and could be done and did it. He is professional, affable, and trustworthy!
I love that this is a long run successful family run business and you are dealing with people who care about their customer as they know their customers make the business.  Their prices are fair and not like done who seem to be gouging people with their prices because they can.
If you are reading this I highly recommend!

Kate N.
Kate N.
01/05/2023 12:00:00 SA
We've just had our driveway area drain cleared out by hydro jet.  The service was excellent, courteous and they were knowledgeable. Very pleased to recommend this company.

Jose S.
Jose S.
7/18/2022
Jaime came out and assessed the problem.  He told me the solution and within 20 minutes, competed the work and cleaned up after himself.  I recommend A-1 for their responsiveness, cleanliness, professionalism, and very polite!  I will call them again for all of my plumbing problems.

Eric V.
Eric V.
2/24/2022
Poor customer service. I discussed my issue with them and they said they could help, they had an opening for the same day. I asked them to hold it and see if they could come down in price $25.00 to match another quote. They agreed to hold it and would try and price match, saying they would call right back. 15 minutes passed, I called them and they said they booked the appointment with someone else , couldn't price match and the soonest they could help was in a week.

Very silly method of helping a customer when I was standing by with a plumbing emergency.

Khadir K.
Khadir K.
1/14/2023
Our kitchen was clogged on the weekend and Junior was able fix within few hours of making the call

Mitzi P.
Mitzi P.
09/02/2022 12:00:00 SA
I highly recommend these folks! Within minutes of me calling, they were at our house and was able to solve our problem fairly quickly. They were knowledgeable, friendly and respectful. I'd use them again in a heartbeat.

Jonathan K.
Jonathan K.
12/22/2022
Had to fix our leaky emergency earthquake valve asap and Jr and Sage came the same day to inspect it, bought the parts, and installed it the next day morning. Very professional and exceptionally done! Thank you guys so much!

James S.
James S.
5/21/2021
I recently contacted Michael at A-1 Apex to come to assess our water pressure regulator at our business and he was able to come out the same day and had his team show up a couple of hours later to take care of everything. Properly priced, extremely good quality work, and quick too. Our business is now using A-1 Apex as our go-to plumbers from here forward after having a lot of problems with other plumbers not showing up or arriving late and not prioritizing our requests.

Huge thanks to everyone at A-1 Apex! Great company that I look forward to doing business with again.

Elaine H.
Elaine H.
2/16/2022
I needed a Plumber to camera a sewer line at one of our vacant tenant spaces in Canoga Park.  I found A-1 Apex on Yelp and reached out for a quote.  I was contacted immediately by Michel Gabay, and they were able to get to the job site with in a couple of hours of my request.  The technician was knowledgeable and the service was excellent.
I work for a company that owns/operates shopping centers and we will definitely contact A-1 for future Plumbing needs.   Thank you Michel and A-1!

Sunny B.
Sunny B.
10/17/2022
Very pleased with the entire process, from first contact, to finishing the repair. Sal explained very clearly, what caused the leak, and after opening my ceiling detected a second leak. The second leak was confirmed to be on the neighbor's side. They were precise with everything, measuring etc. They protected my furniture from the debris from the ceiling. They covered the hole with paper, which other plumbers have never done! Very professional.
Gilbert was very helpful and answered questions also. They arrived on time. Sal helped me understand other issues, and if the water to the entire complex needs shutting off or not, etc. Both were friendly and attentive. We will be in touch as soon as we make a plan for other repairs.
It's very restricting for residents here, in that we're only allowed to use the designated company for repairs needing a complete water shut off. However, A-1 Apex will get our business for other jobs. It's just a matter of having the budget for them.
Thank you very much!

Chuck M.
Chuck M.
10/25/2022
We had a minor flood as our plumbing was backing up from the shower and overflowing the toilet in our ADU.  Called A1 Apex Plumbing and they had a repairman out to our home within an hour.  Never heard back from a few other companies so I really value A1 Apex for their expedient and excellent service.  We needed to add a clean-out in front of our home and repair some of our main sewer line to correct the problems.  A1 got to work ASAP and fixed the problem as quickly as possible.  I was recently diagnosed with cancer, and it seems like we got bad news each way we turned.  We can't thank A1 enough for working within our budget, understanding our situation and making our home a priority.  Thank you to Jaime who explained the needed repairs so well and being in charge of our repairs.  Also, thank you to Sal, Sagee and Gilbert for working so hard to complete our repairs as quickly as possible.  All of the guys are super nice, knowledgeable and left the repair site very clean. A1 Apex Plumbing will be our go to plumbing company going forward.

Charles D.
Charles D.
08/05/2022 12:00:00 SA
First time we hired time, arrived prompt, good communication. Fixed it quick.
Would hire them again

Kala M.
Kala M.
9/13/2022
Called Michael and literally heard back within under 10 minutes. He came the next morning - first thing - to fix my leaking disposal. His colleague called to confirm the payment terms once they were already in the building (it's a rental property so I was not there), sent before and after pictures, and followed up immediately with an invoice and payment instructions. I can't say enough about how friendly and responsive they were. Would 100% recommend!!!

Lyndsay D.
Lyndsay D.
6/23/2022
I hired A1 Apex Plumbing for a complete repipe of all water lines and also ran new gas lines for pool, fire pit, and barbecue station. They are professional, prompt, quick and precise. Most importantly honest and fair. Will recommend and use this company for all future needs.

Lunsford R.
Lunsford R.
09/01/2021 12:00:00 SA
Impressed by the service!!!!
I called them and they came over in 30 minutes.
After getting 3 different quotes, these guys gave me a fair price to replace my water heater.
Very satisfied! I cannot recommend them enough!!

Michele K.
Michele K.
05/12/2022 12:00:00 SA
I called in the morning and they responded right away. I got an appointment for later that morning within a 2 hour window. The two guys who arrived were very courteous, clean, professional and easy to communicate with. They ended up working longer than I anticipated but kept to the estimate I was quoted. I will definitely use them next time. Five well-deserved stars.

Sam M.
Sam M.
7/19/2022
I needed a complete repipe of all water lines due to repeated water leaks. My plumbing co referred me to Michel and Avi who came in the same day. They have an excellent skilled team of young workers. The job was done in 3 days.
Michel and his brother Avi and all the workers were very friendly. I got impressed indeed with the quality of the job done in my house. I think they deserve more than 5 stars. I stayed home during those 3 days despite the inconvenience. My phobia of water leaks came to an end so now I am ready for new flooring of my house

Nick B.
Nick B.
5/25/2022
As a General Contractor my usual crew was unavailable. I reached out to Apex plumbing and their customer service exceeded my expectations by leaps and bounds. I've had them out twice and each time they were friendly, efficient and fixed the issue. I will be using them again in the next few weeks to jet my drain lines. They have made a repeat customer out of me and will use them when I can on my customers projects. 10 stars

Jasmine G.
Jasmine G.
9/22/2021
They get the job done but if you're not careful and don't do your research they'll gouge the price up on the labor.

I had a bad leak in the backyard and it was flooding a bit into my garage... My usual guy couldn't come because he got into a bad car accident so I called these guys over for an estimate. When they came they were on their hands and knees digging through mud trying to find the source of the leak.

I was convinced by their dedication so I hired on the spot - that was probably my first mistake. Because they charged me $700 to repair the leak and kept tagging more little things on the job and charging pretty high prices for them. I'm not sure if the job was even that difficult for them because they finished within a couple of hours.

As a first time homeowner, I paid anyways because I wanted the leak gone right away but when I talked to other friends and compared prices online later on.. I was disappointed to discover they overcharged me on labor. ):

From what I'm reading from the reviews, they don't give you an estimate on paper before they start the job - I had to hound them for that. I think it makes it easy for them to just keep adding things on the job before giving you the invoice at the end.

Anyways.. the leak is fixed so I'm sure they know what they're doing. But if you don't do your research they will take advantage of you price wise. Hard lesson learned. ):

Happy with the result but I'll go with someone a little more trustworthy again...

Shanna M.
Shanna M.
3/31/2022
This company was amazing they responded to my add in 5min had a guy out in 30 min, he was friendly, professional, took care of the issue quickly, gave me options! I'll be using them in the future always!

Casey C.
Casey C.
12/28/2022
Our toilet was leaking and I reached out to A-1 Apex Plumbing.  There response was in seconds and they were at my door within an hour and a half.  Sagee and Junior were professional and went right to work to fix the problem.   Very reasonably priced and so kind.  I can say that Apex plumbing is our new plumbing company to call.

Jonathan W.
Jonathan W.
1/13/2021
Had an emergency when our bathroom drain stopped up late in the day... the brackish water stuck in the sink was very unpleasant.  Our Home Warranty people said they couldn't make it out until the next day and the thought of going through the night with g-d knows WHAT in my sink gave me the heebie-jeebies!

Apex Plumbing to the rescue!!!  These guys were quick to respond and showed up within an hour.  Took them all of 10 minutes to fix the problem and the price was very reasonable considering it was an emergency call.

They laid down floor coverings and buckets and left the place cleaner than they found it... that's one thing that really stood out, these guys respected our home and made sure they left the bathroom in better condition than they found it.

If you doubt me?  Just read all the other reviews!  99% positive, and the one negative Nancy seems to have had some communication problem.  These guys are the real deal, I had no problems communicating and everyone from the owner on down was straightforward and friendly.

This was during COVID so I need to add that the guys were masked and gloved and very respectful of space.   Next time I have a plumbing emergency I know who I'm calling!

Jefferson H.
Jefferson H.
4/15/2022
They were the first to get back to me after I put out my feelers on Yelp to have an issue with my hot water resolved. I have nothing but great things to say from start to finish. Jaime was amazing. He wasn't able to fix it that day, and had to order a part and come back. He was so good about communication and keeping me updated, and he did everything exactly on the timetable promised. I will definitely use this company again, and you should too! Five enthusiastic stars.

Annette A.
Annette A.
10/14/2022
This is the second time Sagee has come out to unclog our kitchen sink and address a leak. He and his team are always so professional and kind when they arrive. They took the time to walk me through the process, potential options, and pricing as well as took the extra step to crawl under my home to assess any other potential issues we may be having. I absolutely recommend using them always!

Bobby M.
Bobby M.
2/23/2022
Sagee and Sal were phenomenal - they gave us a level of professional customer service that I wasn't even aware existed amongst plumbers. We had a leaky toilet and a busted fill valve. Sagee Identified the problem immediately and was very clear with what would be needed to fix it. Him and Sal let us know what was happening every step of the way and went above and beyond to show us that the problem was indeed fixed. Before arriving they called/text me to let me know eta and were very prompt on arrival. I would hire these guys every single time. Thank you for great great service!

Monique K.
Monique K.
10/20/2022
My new go-to plumber! My tenants had a problem with the shower - scalding hot water only! I called A-1 late on a Wednesday and they were at the house bright and early the next day to resolve the issue! They thoroughly explained the problem and were super accommodating of my situation, handling from a remote location in Washington. Trustworthy, fast, and reliable!

Jenny C.
Jenny C.
3/24/2022
Sal was amazing! My 3 year old flushed unknown toys down the toilet and It got clogged. This company was responsive, kept me up to date on arrival times, and was reliable. Sal was so kind and caring and offered to let my overeager 3 year old be his assistant and lead him to the bathroom. They were fast, efficient, and went way out of their way to be kind, engaging, and took the time to interact with my son. Sal helped me have a conversation with my son about about why we don't flush toys down the toilet. This was such a good experience and my son had so much fun that I'm a little worried he may flush more toys just so Sal can come back.

Ryan P.
Ryan P.
05/09/2022 12:00:00 SA
I finally had to replace my sloan flushmate after 13 years and reached out to a couple of places on Yelp. Mike at A1 was the only plumber that took the time to call Sloan and actually let me know that the replacement unit was under lifetime warranty, which I had no idea about.
This saved me $150 for the part, which the other plumbers would have charged me. I paid for labor only and the pricing was fair. The guys came and replaced the unit without issues

Atsuko G.
Atsuko G.
08/10/2021 12:00:00 SA
I am very satisfied how they fixed toilet water leaks.
They were so friendly and I will ask next time again.

Jenni H.
Jenni H.
1/24/2022
A-1 Apex saved the day!! We had a tankless water heater that was not igniting and Mauricio came out within the hour and quickly diagnosed the issue and fixed it. He also fixed a leaking toilet and advised us on some other longer-term issues we may want to get fixed. Mauricio was wonderful!! We'll definitely be adding A-1 Apex's number to our must call list whenever a plumbing issue arises! Thank you!!

Shehla M.
Shehla M.
4/15/2022
Great service from Sagee and Sal!  They were very professional, gave great advice, and were able to come over to my house right away. I will definitely hire them again to fix my other bathroom!

Nam T.
Nam T.
11/06/2021 12:00:00 SA
Needed help with my plumbing issue and the company impressively  kept in touch with me when they were going to arrive and what the issue was.

Despite a  busy day, the staff still came to me after their hours and helped my troubles with their reasonable prices.

I appreciate their professionalism and the respect they gave me for my problems. I would refer to them again for any future problems

Lawrence C.
Lawrence C.
06/09/2021 12:00:00 SA
BEWARE  .....
Response to A-1 Apex Plumbing:
Thank you for proving my point! First let me say that the job and the price charged speaks for itself. Next, you contacted me via another platform and I have reviewed you on that platform as well, no where else.
1) You admit that I was quoted and charged for travel time to get parts, which never happened. The bathroom job was a straight forward stem valve replacement. Your plumber certainly knew that he already had the parts and didn't need to inflate the price to include going out for them. You seem to think that if you can fool clients into agreeing to your price that price gouging is okay.
2) Do the math. The charge and the time spent equal the hourly rate charged.
3) Of course you were nice. You duped us into overpaying you. I contacted you about this issue before reviewing, but you did not to respond me. That's how caring and professional your business is. In addition, just look at the invoice we were given (after we paid). There's no breakdown of parts and labor. How professional is that?
4) I'm glad that you've mentioned that you also tried to charge us a 3.5% credit card fee on top of your inflated price.

Original Review:
We trusted Michel and his business A-1 Apex Plumbing and got severely over charged. I connected with Michel through the app NextDoor. Michel lives in my general neighborhood. Long story short, they came out for two separate issues; to replace 2 angle stops in the kitchen (charged us $55.00 ea) and to replace 2 stems (leaky shower faucet) in the the bathroom (charged us $175.00 ea.), for a total of $460.00. When I asked the plumber why the bathroom price was so much higher than the kitchen, he told me it was going to take a long time to fix and that he might have to go out for parts. So, I trusted them, because Michel is a neighbor, and I agreed. Turns out it only took him 20 minutes top to replace the 2 stems in the bathroom, and he already had the parts. I looked them up and valve stems cost under $50.00 ea. So, if the parts ran say, $80.00 (that's a generous assumption), the labor charge was $270.00 for 20 minutes of work, or $540.00 an hr. MY BAD for agreeing. MY BAD for wanting to support a neighbor. MY BAD for trusting a neighbor.

Toni C.
Toni C.
10/29/2022
Just had A-1 Apex Plumbing out to our home for a 2nd time and they took care of this issue with the same efficiency as the last time.  Michel sent out Jaime, the tech who took such good care of us the last time, and Jaime again sorted out our problem quickly and provided a great fix.  A-1 Apex Plumbing is very responsive, very professional, and very well priced.  They are our plumbers for any issues moving forward.

Justin D.
Justin D.
9/16/2022
Sunday evening we had a huge issue with our shower overflowing, these guys came out at 7pm on a Sunday evening and cleared the line so the water drained.. fast forward to the next morning and we had the same issue occur.  The team at A-1 Apex came out immediately to see what the further issue was, turns out we had a massive root growing in our main line drain. After discussing the solution they were able to tackle the entire job in one day and completely solve the issue.  Very good value very professional service. Definitely recommend.

Brian M.
Brian M.
01/05/2022 12:00:00 SA
The tech Sal was on time, has a great attitude, and did a thorough and thoughtful job. He made the extra effort to solve an unusual condition. He cleaned up the work area and was very careful with all the new surfaces in a brand new kitchen. A+++

Alex P.
Alex P.
01/03/2022 12:00:00 SA
Michele and his crew were very professional and honest. They came out and tried to fix a clogged toilet but unfortunately it was a sewer line that collapsed due to years and material it was made from. They replaced the sewer line and installed two clean outs for future needs. Michele and his team took the time to make sure everything was done in the best possible way. I highly recommend A-1 Apex plumbing.

Lisa G.
Lisa G.
8/24/2022
Long over due review. I called late one afternoon and was told a technician could come out the next morning. I have had a horrible time with water bugs terrorizing my bathroom! Jaime arrived on time, assessed the issue, gave me 2 solutions and recommended what to try first. Not only did he perform the work, but came back 2 days later to make sure everything was OK. Highly recommend and they will be my go to for any additional plumbing needs.

Jerome A.
Jerome A.
11/07/2021 12:00:00 SA
Plumber did not replace kitchen sink pipe as recommended. Broke washout cap and did not replace.

Chris D.
Chris D.
09/12/2022 12:00:00 SA
Friendly and very thorough, diagnosed my problem and took care of it promptly.  Faulty shower valve was replaced and they checked other parts of the water system to see if there was any other issues related.  Price was fair and matched the quote I was given.  Definitely would have them come back if I have future needs.

Lauren D.
Lauren D.
7/29/2022
They were fast, friendly, and professional. Installed a toilet the morning after I reached out. Great to work with.

Bryan G.
Bryan G.
8/29/2022
Very prompt and professional service. They were able to resolve the issue the same day for the price appraised. No upselling or gimmicks. Will use again if I need to.

Chad T.
Chad T.
6/15/2022
Tackled the issue with my shower drain. Appreciate the diligent work to find a solution. Jaime was dispatched and did a great job getting it done. Thank you!

Mina R.
Mina R.
04/02/2021 12:00:00 SA
I had the greatest experience with this company. They gave me a quote yesterday on 4/1/21, told me they had time to do the repair the next day. They showed up at 8am, they were VERY friendly, and fast. They did great work, showed us all the repairs they did and made sure we were happy with everything. The pricing was amazing and reasonable.

I can honestly say I have never met a better group of people to do my repair. I cannot recommend this company enough! I will definitely refer them to everyone I know.

Kris O.
Kris O.
4/25/2022
This has been our third time using A-1 Apex Plumbing since finding them on Yelp a couple of months ago. We had an issue at a rental house that they were able to fix very quickly and affordably. We were so impressed with them, we called them out again for another rental house repair and then had them come to our main house to do some work with the water heater and clogged sinks/shower heads. My husband and I are very impressed with Steven's professional and polite demeanors and they seem eager to help. They were able to work around our schedules and  seem to be priced very fairly. We will definitely be using them again.

Gracie C.
Gracie C.
05/12/2022 12:00:00 SA
Had some trouble with my toliet and sink, they came to fix it the same day. Jaime came to do the job and fixed it. Thank you!

Edwin M.
Edwin M.
02/04/2021 12:00:00 SA
We ditched our existing plumber for A-1 and we'll never look back.

The entire A-1 team were:
- Timely (Arrived on time and finished the work within 1 day as promised)
- Responsive (Provided a rapid-fast quote and responded to messages quickly)
- Honest (Provided thorough and rationale solutions for my plumbing problems) and
- Affordable (Nearly half the cost of my ex-plumber)

They helped us remove our old tankless water heater out of our attic and installed a new one on the side of the house.

Perry G.
Perry G.
12/28/2020
When the two Knights in shining armor showed up I knew within minutes that I had found the plumber that I could trust for many years to come! They are on time, arrived with a great attitude, eager to help solve any plumbing problem that my wife and I might have. They not only saw the visible problem right away, they fixed it in no time. They were very efficient and thorough in their work, checking everything at least twice to make sure it was just as it should be.

Seriously, in this world we live in, sometimes it is difficult to find someone you can trust and count on to do the right thing and at a fair price. I have found just such a company in A-1 Apex Plumbing. If you are fortunate enough to live in their service area you should definitely hire them. I know that I will hire no other company after having such an amazing service. I not only have a GREAT new plumber I have made two new friends. A-1 will definitely be on my Holiday card list this next year! And it is a very short list.

Do yourself a favor and call A-1 Apex next time you need honest, reliable plumbing service at a fair price.

Matt B.
Matt B.
5/24/2022
Super fast response, super friendly service, and excellent work. We had Apex install a new hot water heater and run a gas line. Everything looks excellent, and works perfectly. Highly recommend. Thanks for the great work!

Sean D.
Sean D.
6/24/2022
A1 came out to diagnose a water heater issue and quickly determined it needed a new Thermocouple. They advised I contact the manufacturer to request the part as my unit was still under warranty which would ultimately save me money on the materials. Their pricing was very fair and they did not charge a fee to diagnose the issue which many other companies did. I will now have them come back out to replace the faulty parts and will happily pay them the labor owed which was also a very reasonable price. Highly recommend.

B N.
B N.
10/26/2021
They were responsive to our text, came on time, did a good job at a reasonable price.
Will use them again.

Clara H.
Clara H.
7/29/2021
They did a good job in clearing the clot in the sewer pipe and replacing a new sewer line. The are very professional and reliable.

jennifer O.
jennifer O.
5/23/2022
Michel and his crew just replaced our sewer line. They were efficient, communicative, very professional and fast! My husband and I could not have been more pleased with the seamlessness of this job. Thank you Michel and crew for making what seemed like a daunting task so easy. Ten stars!

Justin M.
Justin M.
5/18/2022
We had a valve leak in our toilet, I called A-1 at 10:45am, they were able to send somebody over within 20 minutes who was finishing an nearby job (they called to confirm after he finished the job to let me know he was coming over), and it's now 11:45am and they are all done- impeccable service.  Jaime was very professional and up-front, was clear about cost and no hidden charges before doing the job, and everything works great.  We will definitely use A-1 Apex Plumbing again if anything comes up- we couldn't be happier, thank you!

Marc B.
Marc B.
04/04/2022 12:00:00 SA
Have used A-1 Apex plumbing twice in the past month; to replace a broken garbage disposal, and to replace a leaking pressure regulator. The same plumber, Sagee, came both times. He was prompt (came within 20 minutes from when I called), clean, polite, and explained everything he was going to do before starting the job. They are now my 'go to' plumbers.

Terry P.
Terry P.
06/09/2022 12:00:00 SA
Michel, Not one word of what you wrote here is true! You did not take any responsibility for the poor plumbing your employee installed that ruined our floors and cabinets. Neither of us ever spoke or agreed on anything by text or otherwise after this 'work'.  There was no discussion about reimbursement and you certainly were not given an approval or a text of thanks for this mess. You did nothing to make it right.  Is there no respect for truth anymore?

Suzanne R.
Suzanne R.
05/10/2022 12:00:00 SA
Fast response time, sooner than expected and problem was solved.  No warranty offered other than three months and there was an extra charge for that.  They did a good job, very clean and cleaned kitchen drain down to clean out, about 40 feet or so.  Hopefully it will last a while.  Would use them again.  Professional work done in timely fashion.

Timothy L.
Timothy L.
12/03/2020 12:00:00 SA
I need some work done on my water heater and reached out to A-1 Apex Plumbing. The first person I spoke with was Michel and he was great with explaining everything i needed in a way I can understand. They were able perform a free estimate and provide me with some option for the work I needed done at a reasonable price. They were able to schedule me in for the next day to do the repair at a time that worked well for me.
Sagee and Yaniv came the next day and completed the repair. They walked me through the work ahead of them and communicated with me throughout with updates. I would definitely be reaching out to them for any future plumbing needs. Thanks guys!!

Robert R.
Robert R.
07/12/2021 12:00:00 SA
Fast, friendly service, and good value. I had a clogged tub drain that I tried plunging and using an inexpensive drain snake with no luck. Called at 9am and they said they would be available same day at 11:30. Got a call saying they could come sooner at 10:30 and they arrived right on time and got the job done quickly. Definitely recommend.

Khadija N.
Khadija N.
3/13/2022
I spoke to Michael about a clogged sink and he was super accommodating he got someone to come over same day. Price was reasonable and such an easy process. Will use again!

Alex T.
Alex T.
06/01/2021 12:00:00 SA
Paid them to come in and get garbage disposal unstuck. A little too many phone calls to get it done (intake, coordinator, plumber, payment collector) but everyone was very nice, responsive and professional. Called them around 10AM and disposal was fixed before 2PM. Very fast. Would definitely turn to them again for my plumbing needs.

Alex P.
Alex P.
08/09/2021 12:00:00 SA
Apex Plumbing did an excellent job! They had a quick response to my call, scheduled an appointment in just a couple days, very timely and accurate diagnosis, and finished the job very efficiently and well! I'll be going back to them if I have any more plumbing issues! Recommend checking them out for any of your plumbing needs!

Nicky N.
Nicky N.
02/06/2022 12:00:00 SA
I had a leak and needed immediate help to stop the water. I spoke with Michael who was able to get Sal out to help me within an hour. Great service and quality work. Will definitely use them again!

Lyndsay D.
Lyndsay D.
6/30/2020
The best plumbing business in the San Fernando Valley and beyond! 8 years ago, when we bought our new home we found sewer damage to the main sewer line. They were able to completely resolve our issues with trench-less piping. A year ago, we remodeled our home and brought A-1 Apex back.
They did an entire repipe from galvanized to PEX piping. They also upgraded our water heater from tank to tankless! In addition they just did a new earthquake valve. You won't regret choosing them for your needs!

Camila V.
Camila V.
7/14/2021
I hired them to install a garbage disposal when mine started leaking. They provided a fair and transparent quote, arrived quickly and finished the job much quicker than I expected. They cleaned up after themselves and they were very professional and courteous. Highly recommend! I'd definitely do business with them again in the future.

John P.
John P.
08/05/2021 12:00:00 SA
A-1 Apex Plumbing was excellent.  They provided prompt, good service.   Easy.  Fast.  Maricio completed the job, and I was impressed with his work and honesty.  I will never call another plumber again.  

100% recommend these guys.

Jem O.
Jem O.
08/03/2021 12:00:00 SA
Yaniv came and quickly fixed our leaking toilet.  He replaced the wax ring and applied caulking around the base.  It was quick and quality service.  Grateful that he came to fix our toilet on the same day that I contacted the company.  Thank you!

Cali_girl H.
Cali_girl H.
12/29/2021
Super fast response. Great rate. Very friendly staff. Couldn't ask for anything more.

Daniel N.
Daniel N.
12/08/2020 12:00:00 SA
We had a leak on my tankless water heater today. I fill up request for repair on yelp, 6 companies reply in no time but A-1 Apex the only ones that send me rough prices and came in less then 1 hour to my house. Yaniv and sagee fix the problem with very fair price and did service for the heater as well.

3 hours after they left I realized that I don't have hot water around the house(after business hours), I called the company and explained that I have a baby and we need hot water tonight.
Guess what 15 minutes later knocked on the door yaniv showed up reset the system and confirmed that everything is working.

They deserve more then 5 stars
Thanks for great work & service

Joel H.
Joel H.
07/10/2021 12:00:00 SA
I am not easily impressed, but must post my accolades and recommendation for Apex Plumbing. This is the 2nd time I've used them. First to install a toilet and sink. This time to use camera and hydro jet a blocked drainage pipe. They were amazingly thorough and knowledgeable. Kept me informed along the way. They were persistent and did not up-sell me. If I need help again I definitely plan to call them.

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