I had a true emergency last night--a water heater on the second floor was leaking, and the leak was getting worse. Worst of all, it was Sunday night. When I called Pitman's number, Greg Pitman answered the phone right away. He was at my building within 30 minutes, and he diagnosed the problem quickly (not only was the water heater bad, but a shutoff valve wasn't working). Greg stopped the leak last night, and came by early this morning and replaced the water heater.
Although Greg is fairly young, he is definitely old school in his approach to his job. He's knowledgable, professional, and happy to explain everything he does. Pitman will now be my building's go to guys for any plumbing need we have.
Thanks, Greg!