The Roofing Company

Twelve yrs ago, I called and Shane came out.  I was impressed at how honest and straight forward he was. No sales pitch.  No pressure or fear tactics.  Got a new roof.  Now, twelve yrs later- a leak.  He was the first person I called, due to both his knowledge and integrity.  He came out promptly.  Seems the A/C company tore thru the underlining.  Within days, the repair was made.  Findings were explained and properly corrected. His crew went above and beyond to make things right.  This isn't 'A roofing company.  This is THE roofing company!

Shane and crew were great! great work and quality materials.  We had one small problem during the process and Shane took care of it right away.

-Great communication and couldn't be happier.

-Great customer service and I would recommend if you need roof service.

-So far thru the monsoon season all looks great with our replacement of the underlayment.

Shane was able to show up quickly for a quote on repair for my roof, gave me a reasonable and affordable estimate, and was able to do the work there on the spot. He sent photos and a description of the work he did and what to expect. Great customer service and I would recommend them to anyone!

Fast response, great value, excellent service!

After an overnight rainstorm, we found a leak in our roof that was coming through the ceiling over our stairwell. After receiving a referral from an electrician that did some work on our house, and reading reviews about The Roofing Company online, I gave them a call. We setup an appointment, they were prompt (showing up within the first 45 minutes of the 5 hour window) and courteous when giving us the estimate.

The pricing was less than I was thinking it would be, and they were out early the next morning, removed our non-working swamp cooler, repaired/replaced shingles, sealed up everything, and were done in just a few hours!

Overall, I was very impressed with the response time, courteousness of the staff (both on the phone and those that came to our house) and 100% pleased with the result. If I ever need more roofing done, this company will be my only call!

New roof on my mom's house is amazing.  Looks great!  Neighbors have made positive comments (and even other contractors have made positive remarks) about the quality job!!

Working with The Roofing Company was awesome! Everyone is very courteous. They also did repairs on my my house!

We had our roof fully replaced in 2011. Great experience working with The Roofing Company.

This company knows how to provide great customer service. Shane did an outstanding job.And because of his superb customer service we will recommend this company to everyone!

Recent monsoons roughed up my garage roof so I called a handful of local roofing companies for estimates. Most were busy with other monsoon related repairs and had a 2-week minimum wait time to come out. I found only one company with a 1-week wait time, so I went with them first. They came out and were very professional, but it took them over 2-weeks to send me the estimate. When I finally got it, the cost came in too steep for a simple rolled roof fix, and I went looking for a second opinion.

The second company ran over an hour late, but didn't call to give me a heads up...so I booted them. The third company made my appointment but didn't bother showing up at all.
 
My final call was to The Roofing Company, a business owned by brother/sister team, Leah and Shane. They had lots of excellent on-line reviews so I gave them a shot. Leah's great customer service made me feel very comfortable, and Shane gave me an on-the-spot estimate with a price that made me feel even more comfortable.
 
The crew showed up on-time, got the job done very quickly, and were also able to make another small repair on my house (that same day) for an additional -- but very reasonable cost. The job looks great, it's warrantied for five years, and I'm pleased with the entire experience. I highly recommend Leah and Shane.

I had a fantastic experience with Sylvia, Leah and Shane at The Roofing Company!  A neighbor (who is a professional roofer) recommended them because he only does entire roof replacements.  They did a fantastic job, were friendly, helpful and very hard working.  I am 100% happy with the quality of work and would use this company again without hesitation.  The most helpful part (aside from the repairs which were immediate) was that they helped explain to the insurance underwriter the mis-calculation they had made in the measurements.  I was able to get a fair reimbursement from the adjuster for the work done.  They really go above and beyond at the company and deserve your business.

Highly recommended!
My husband and I were looking into buying our first home in the Mesa area, before we made our purchase the current owners allowed us to get the roof inspected. After calling multiple roofing businesses and getting the run around or being told that it would take a couple weeks to come out, I was frustrated! So I turned to Google, that's when I found The Roofing Company. Upon calling I felt like I was immediately being taken care of. The woman that answered the phone was actually the owner of the company and very pleasant to talk to. She scheduled my free estimate three days from the day I was calling!!! Fast forward, a man named Shane called me early the morning of my estimate, he said he was going to be running a few minutes behind and wanted to make sure that was going to still work out with my schedule. Actually it worked great for me, I was running late as well! Upon his arrival he informed me what he was going to be looking for and as I watched him, he did his job with care and was very respectful. As he came off the roof he said there were a few broken tiles and that they could be fixed in no time at all. That was great news. I went back to the home owners and told them of the findings, they then called The Roofing business and scheduled to get the tiles repaired. The homeowner thanked me for finding such a good, prompt company!
Would I recommend this company? Absolutely! And for future reference I will be keeping there business card and information to use and pass along!

I made an appointment for a leaking ceiling and they showed up that day. They had great customer service and Shane replaced shingles and fixed the leak the same day. They have been very knowledgeable with any questions i had and helped me prevent drywall damage by telling me to poke a hole where i saw the water stain show up. Now all I have to do is paint over the spot rather than replace a ceiling after all the rain we had. So happy!

Shane has been taking care of my roof for over 7 years. Unlike other roofers, he has repaired the leaks rather than trying to sell me a new roof I don't need. In every case, he responded to my calls promptly, arrived on time and completed the repairs during his initial inspection, always at a very fair price. He even stopped a problem with woodpeckers banging on my metal roof protrusions at 5am.
After 18 years, a portion of the roof needed replaced. As always, he arrived as promised and completed the replacement the NEXT DAY! I give Shane and The Roofing Company my highest recommendation.

Thanks for scheduling a time and never showing up! Waited around from 8-12 when they said they would show. When i called and asked if they were still coming out she said i will call you back. Never called back either. Bunch of wasted time. Save your breath and call someone else.

We had an outstanding experience with The Roofing Company! We needed extensive roof repairs done on our home that we were selling due to problems that came up in the home inspection. First off, the quote from The Roofing Company came in well below everyone else. Other companies claimed things needed to be fixed when in fact it was not necessary. They were extremely quick to come out to the house and make the repairs, it was less than a week turn-around time. Leah, the office manager, was far more than helpful. She was quick to respond, honest, and worked with us in allowing a payment that worked for us. Sean, the roof man, was super easy to work with, kept in great contact and did an outstanding job on the repairs. I would highly recommend this company to anyone, especially if you are looking for a honest and affordable roofing company!

I've used this company to roof my current home as well as my previous one, they were very informative and I was amazed at the speed at which my home was reroof. I will definitely be using them if ever I have Roofing needs again.

We've used them twice in the past 6 months-once for our house and once for our rental. Our property manager was so impressed with his prices and work he used him for his house too. Between discovering the leak and the roof being repaired it was about a week and a half. Use these guys-you won't be sorry

Very happy with the cadence of getting a quote quickly after calling about my roof leak. Also very happy on their flexibility to come on Saturday and complete the work before the rain hit. Overall very pleased

I have used this company 3 times now. These guys are really good. They just finished a complete removal   to the wood and reshingled  my home in less than 2 days. And the quality of there work was easy to see. There price was among the lowest bids that I received. I went with this company this time again because in the past they  showed up on time and do a great job. Highly recommend them

The roofing company put our new roof on this year. The selection of colors was amazing. Several old problems were corrected and our new roof is not only beautiful - it's quality that should last a long time. Thank you The Roofing Company!

Requested a quote through their website. More than a week went by with no response. Finally called to see if they could come out, we scheduled a day and time window during the week. I took the morning off of work to meet with them. I Even got a confirmation call the afternoon before which was great. But then come the day of the on site meeting know one showed up or even called to reschedule... Lost my business, Too bad for them because I maintain multiple residential properties that have and will need roofs in the future.

I cannot begin to describe how fantastic The Roofing Company is! We got 3 estimates before calling TRC, and all of them seemed very high. Luckily TRC was recommended to us just in time and we called them for one more estimate. Shane was great, and the price was significantly more reasonable than the other estimates we had received. We were able to schedule our roof repairs quickly, and the crew went above and beyond with the quality of their work. Call The Roofing Company, you won't be disappointed. Thank you again!

Quick response . . . Quality work!  The estimate I was given was very accurate.  The two man crew showed up on time and was very professional.  The repair was finished on time and without any additional charges.  I will use this company for any future repairs, maintenance or remodeling.

They showed up 5 days early without even a call or letting me know, then worked for about an hour and left. They sent me no pictures or explanation or what was replaced or repaired. When I called and left a message and emailed trying to get information on what they actually did; I was ignored on both fronts. What a way to spend 878 on a roof repair, total lack of professionalism, they just came out when they felt like; did what they felt like with no proof or explanation, and then ignored contact attempts.

I wanted to say after reading some of the reviews I know you cant make everyone happy, I am very pleased with this company, they handled my situation in a timely manner, the gal who schedules is very professional & sweet, the estimator is great, he gave me a great price & the one who set up my date for repairs is a very nice lady also very professional, I am 100% completely satisfied with there services & I plan on recommending them to everyone. Thank You Roofing Company from a happy customer!

I felt I had an Honest informative sale. I was very pleased, They showed up on time and that was with a short notice. Shingles were removed ,vents replaced and painted and new shingles put on.

This Is the best roofing company I ever used I had 4 other bids & they were the best prices, they treat you with respect & everyone that I had to talk to seemed so pleasant, I would recommend them to anyone looking to have there roof done from reroof to repairs. My friend referred me & will be referring them! Thanks Roofing Company Inc for helping me fix my roof!!!

This company has to have the worst service I have ever encountered. I decided to get an estimate with them based on prior reviews. I am buying a home and needed a full roof inspection per issues that arose during the home inspection. They offered to complete this service this morning. Yesterday the office lady advised she would give me the time they would be there in the afternoon. She never called. I called in the afternoon and she told me she would have the time at 7am this morning. I called at 7 this morning and she said she would call back in 10 mins with the time. No call. I called an hour later and she said '9:30ish' so I agreed to be there from 9-10 so that I could allow them access to the garage and the attic space to review the subroof. I waited there for an hour for no call no show. I called and she advised me the contractor had to go to another job...no call? She could not give me a new time. I advised I needed to know if I should wait or go back to work and she said she would call me back. Yeah right! She never did. Two hours later (now that I am back at work) the contractor calls me to tell me he is there, but has no idea he was supposed to go inside or do a full roof inspection. I apologized but told him due to their service I would not be moving forward. Do yourself a favor and skip this headache and go with a professional company. Jared from Elite Roofing has already had more contact with me in the last 30 minutes than I did with TRC in the last 36 hours. Elite Roofing is so professional, so kind, and so helpful - give them a call!

The Roofing Co is top notch.  I had my roof redone four years ago (by another company).  It started leaking a few weeks ago so the following morning I started dialing for a roofing company.  The Roofing Company agreed to come out on Tuesday morning.  Meanwhile, I contacted a 20+ year friend who owns a roofing company.  He came on on Monday and advised the jacks on the rear of the roof had all been installed incorrectly four years ago.  My friend advised I would need to replace the entire rear roof at a cost of $$$$$.  Luckily for me, The Roofing Co came out on Tuesday morning and informed no need to replace the roof.  All the jacks could be repaired. I might add, at a fraction of the cost to replace the roof.  Shane was very thorough in explaining how the repairs would be completed, the warranty, the anticipated timeline the repairs would last, and advised I could have The Roofing Co out every two years for a complete roof inspection at a nominal service call fee.  No other roofing company has ever offered a preventative roof inspection service.

That Friday, the crew arrived as scheduled, and were very informative as to what they would be doing.  By noon, I had received text photos from Shane showing the work before, while in process, and completed.  The photos were an excellent customer service technique for those who cannot be home during the repairs.  I am pleased to say that during the last week we have experienced rain showers and no leaks.

I highly recommend The Roofing Co for their customer service, follow through, competitive pricing, honest service and workmanship.  I can attest that The Roofing Co will be my only roofing company for future needs and will be recommended to all my friends in need of their services.