Best in

I just moved to Maricopa and needed to get my new house rekeyed. I called in the afternoon and they came out the very next day. Jeremiah was very professional and friendly. He rekeyed the house , made keys and checked them to make sure they worked. I would Highly recommend this company

Have been going to Pinnacle Lock & Safe for a little over a year.  They have usually been pretty good about making keys without much of a wait.  Recently stopped in to get a quote on a file cabinet lock install.  The owner said that his staff doesn't like to do those types of jobs and that I should just buy a new cabinet with a lock already installed.  He quoted me an obscene price just to get me to leave.  Until that encounter I was satisfied with their service.  However, the arrogance of the owner was enough for me to look for a new locksmith.  A real business owner doesn't let his employees dictate what jobs he should accept.  Additionally if you really don't want to do this kind of job I suggest a better customer service approach to the situation like a referral to another company.  That's how businesses grow customer loyalty, not by insulting them.  Found another locksmith who was more than able to come out to my office and do the install in person for a very fair rate.

prescott lock & safe is amazing. this young man "jimbo" knows his business. besides his knowledge, he's efficient, personable, priced fairly and knows how customer service should work. you can't go wrong with this company.

I have used Mr Rekey several times to rekey apartments between tenants. They always show up on time, change the locks and the bill is fair. I would hardly recommend them.

Lost my house keys called up at 6am and they had CJ out within 25 minutes. Super friendly and affordable.

Ernie was absolutely fantastic! Very prompt and professional. I had all the locks (8) re-keyed in my new home. The price was great and I feel extremely satisfied with his work. I will surely recommend Keys Please to friends and family!

Tyrone is a very professional and business oriented guy. My brother-in-law locked his keys in his apartment I called and he quoted me a price and that he could be there within 10 minutes. He showed up got right to work about 5 minutes later seems like we were inside the apartment. Very professional will recommend and refer him to friends and family.

Prompt, courteous service at way better than dealer prices for automotive key fobs. In and out in less than ten minutes.

Connor came out and helped me today. I was locked out of my car AND lost the key.  He came and took care of business promptly.  He also told me about my AARP discount!  So helpful!  Highly recommended!

Another great visit and Jim took great care of me. It'd been over 2 years since I was here, and my GPS took me to another locksmith since I couldn't remember exactly where CopperState was located.

While at the other closebye locksmith
I had 3 keys cut (2) on OEM Honda keys that worked out. The other key did not fit the ignition and was obviously not cut correctly. I stumbled back into see Jim who remembered me, and he was able to fix the other locksmiths mistake in a heartbeat.

Fast, honest, reliable, and overall the best locksmith in town. Ask for Jim and he will take great care of you. Thanks Jim!

David is the best and has a wonderful work ethic!  Not only would use him again, but highly recommend him!
We had trouble with our lock and was out the same day

I needed two fobs cut/programmed for my girlfriend's car because hers didn't come with a factory self learning setting. I took it in and the girl that helped me was super informative and explained exactly what she was doing and why. The entire process took maybe 20 minutes. I decided to get a fob for my truck too and have them do it also the next week. I normally don't write reviews for anything, but this was a great experience overall. Great quality work, especially for the price compared to the dealership! Absolutely recommend.

I needed to have door handle and deadbolt replaced on my exterior entry gate. It required two visits, as I had erroneously ordered a deadbolt that was contrary to fire code. Scheduling both appointments was prompt and easy. And on both occasions, the technician was punctual, efficient, and skilled in his work--and an awfully nice guy as well. Finally, the fees for service were eminently reasonable. For all that, I am so very grateful.

We had to pay for and emergency service call since my mom locked her keys in the door, so we asked them to change out some locks while he was here. I just assumed it would work fine - and we don't use our front for much.. but the front door lock barely works.. the bolt doesn't fully extend or retract  (and he left the mechanism loose). He worked very slow then said he didn't have time to finish. The man was also non-communicative and never smiled once. They helped my mom out so that's why I rated 3 stars, otherwise way less.

Good old fashioned key shop!! Professional and experienced. I needed some keys made for my office. The local hardware stores had no idea how to handle a commercial door key. I called several "locksmiths" who are nothing more than a guy with a truck. All wanted well over $150 for a service call just to make a couple keys. Finally I found 35th Ave Key shop and was delighted to find a business that was open on a Sunday. I was out the door in 5 mins with 5 new keys for less than $25.00. This place is great no nonsense...Just great service!!!

Took my Ridgid power tool in as Bob's was the authorized service center for the Phoenix area also showed them the authorized Lifetime warranty with an confirmation number..
Was told it would be a week and a half for the repair.. Two weeks go by and called them to see how it was progressing... The owner obviously needs to read 'How to win friends and influence people' as his tack tries to make you feel inept.
He finally mentioned he was in contact with Ridgid and was awaiting word back from them in the next 15 minutes ... isn't that a coincidence... after a half hour I called him again and he told me after contacting Ridgid that it was out of warranty...
I then called Ridgid and finally connected with a representative who confirmed I did had a Lifetime warranty.  I told her my experience with Bob's and she said they keep track of all calls and Bob's had Never Called Them...
She stated to take the tool to Home Depot's rental center for repair...
I called back to Bob's and said I would pick up the tool in a half hour.
Upon seeing him one on one he looked me straight in the face and said he talked to Two people at Ridgid and they both said it was out of warranty. ...
Take your business somewhere else!!

Called this outfit at 8:30 a.m. on a Thursday w/key stuck in my ignition.

Guy showed up in ~an hour. First, he told me he thought he could fix it in 20 minutes & would cost me $310... um, wow.

I agreed because they had me by the balls.

After about 40 min, the locksmith said that the ignition cylinder would need replaced, that he was going to go get one "at the company warehouse, 5 minutes away".

He returned after an hour & said "Nobody has your part in stock. I went to O'Reileys, Auto zone, blah blah blah..."
Company warehouse my a$$...

So he tells me that it's only available at Honda, it's much more expensive & my bill will jump to $475. I tell him to forget it, I'll have it towed somewhere & the price magically dropped to $330.

I PAY HIM THE $330 CASH, & off he goes to Honda around noon. He returns at dinner time only to inform me that he has the wrong part, it won't fit & Honda is closed until tomorrow morning at "10 or 11".

So, it's now Friday morning. I'm out $330 & I don't hear from anyone before NOON when I FINALLY CALL THEM.
Jerk around, jerk around, put off.
I call again at 1:30 & still dont have a solid commitment.

Presumably this will still get fixed today. Assuming so, I would never, ever call this company again & I emphatically DO NOT RECOMMEND THEM...

If zero stars was an option, it would be appropriate. They did nothing right.

Unless you love being jerked around, put off, lied to & overcharged. In which case, you're going to love A1 locksmith in Phoenix.