Best in Phoenix AZ

We found Arizona Flooring and Remodeling through an ad in the paper.  Intrigued, we investigated the company through the Better Business Bureau and on-line ratings.  Everything showed an A+.  So happy we selected the company to complete our medium size remodel.  Love our new floors, kitchen backsplash, French doors, updated fixtures, and paint-job.  Josif coordinated all work and oversaw every aspect of our home remodel to perfection.  All work was completed when promised and price was as agreed to.  Thanks Josif for a stress-free remodeling experience.

For a business that A) already focuses on a narrow market and B) relies on repeat business, it is mind boggling how little they care about their customer service. They seem to have a lot of great stuff, sadly I won't find out. After being ignored, insulted and talked down to I will be taking my business elsewhere. Sorry Rockler, but you are not the only rodeo in town.

We had our closets done by closet factory and a Murphy bed installed in the guest area of the house... the guest bed is potentially dangerous as there are too many springs in it so it takes a big person sitting the edge to keep it from snapping up closer.  I'm not sure what would happen if someone tried to sleep on it, and am afraid to try.

The installer said to just call after we had the mattress in place and he'd come back out to adjust it.  Well... half a year later, and many calls, many ignored calls, many claims of Ill put it on a work order THiS time... we still haven't heard from this group... the guy said it was a quick and easy job, we're close to a major highway through town, not too far of a drive... even if they came straight from the showroom to do the 10 minute job, and return, the whole round trip PLUS the task would take less than an hour...

From what I gather, he just has to loosen something up and remove a spring.  I have no clue what to loosen or I'd do the darn thing myself.  

In the meantime, we have an expensive, big, dangerous box attached to our guest room wall.

I couldn't have asked for more from any business. They are courteous, friendly and helpful from start to finish. Kathleen was incredibly helpful and we really appreciated being able to borrow the design books.

Mike was great when it came to delivery he went above and beyond what was expected of him. Fantastic communication from everyone. A top notch business.

If I were you I'd tear up your carpet just so you can experience this business!

I was in the market to remodel our laundry room.  It is a small space, but I wanted cabinets across the wall and a cabinet next to the new front load washer and dryer I purchased.  I went to four different cabinet companies.  Three said that the cabinet next to the w&d would have to be built onsite and be very expensive.  I could not understand, as it is a common site in magazines and home remodels to see cabinetry added next to the front loaders...I went in to Timeless Designs Cabinets, Sandi did not act like it was a big deal.  Matter of fact, she and I brainstormed and worked out a wonderful design.  Sandi is easy and wonderful to work with. I wanted to use the bottom shelf of the cabinet to store our shoes out of site.  Since I have 7 baseboards and the cabinet needed to be built up, Sandi came up with the idea to use the space under the cabinet for the shoe storage, by adding a roll out drawer.  Perfect.  

When it came time to install, Larry and Sandi arrived together to go over the plan.  I asked them, last minute, to not install the lower cabinet until the w&d came.  I had issues with the countertop I had purchased myself, due to the weight and need to take off it there was work to be done on the appliances.  They were fine with my change of plan.  I then went and sat with Sandi to brainstorm again,  now Larry will be making a lighter weight counter top and make it so we can access the appliances if necessary.  

Both Sandi and Larry are very pleasant to work with.  They listen to what you want and help you to achieve your goal....

Great experience all around!! Our kitchen looks amazing and the whole process was seamless. They arrived on time, if not early every day and worked until the end of the day.

Our kitchen looks spectacular.  Everyone on the crew was extremely friendly and professional.

The quality of the work is great. The cabinets look immaculate mean

I worked with Dean to buy door hardware for my new kitchen that was installed by someone else. Even though was only spending a couple hundred dollars I still was met with top notch service. Dean personally reached out to me through email and phone when the product arrived. He communicated well and if he was not in, his staff knew who I was and what I needed. All said I made about 4 trips in to review hardware and finally decide and I couldn't be any happier with the service and the product delivered. I will be visiting them again when it is time for the next project.

My kitchen cabinets far exceeded my expectations. In addition to repainting a dark espresso wood white, I was also moving knobs and handles. I was worried the dark paint couldn't be effectively covered, and that there would be little dings where the knobs used to be.

I needn't have worried. It's simply BEAUTIFUL. The cabinets, as well as some highly visible, large cabinet sides, are simply perfect. There is not a drip or goof anywhere.

The team is highly professional as well. They outline all the dates in advance, and what will happen while they are here.

Unfortunately, at one point afterwared, my refrigerator filtered water was making a funny noise. And the paint peeled a little on the wall, but at the time, I did not have touch-up paint for that. They even came back and checked on refrigerator (which luckily fixed itself) and put on the touch-up paint, which saved me tons of time simply because I don't paint much.

Highly recommend for great work and professionalism.

The team at Builders Flooring & Design has done a great job of coming up with a design for cabinets in our laundry room and key drop areas.  They helped me stay within budget, get high quality cabinets, and installed in a timely and efficient manner.  Unlike projects done by other vendors in the past, there were NO mistakes along the way.

I have no suggestions for improvement.  Good job, Laurel and Nik!

Excellent Selection and our Saleperson Micah was very helpful and knowledgable

They are thorough professional and very nicely priced. Tge price and time estimations both were perfect. I would definitely recommend Junior amd his team to anyone needed cabinet works.

I initially contacted KIT cabinets while I was checking a few other vendors and collecting estimates. I first spoke to Jason, he was informative and answered my questions. Fast forward a few days, I called back bc I was ready to either come in or have someone come measure my kitchen. Mark answered and he seems to have very little knowledge about anything or possibly just poor customer service/communication skills. It was a Friday early afternoon and I asked what time they close and he said 4 or 5...so is it 4 or 5?  Well, we have an appointment at 4, but we technically close at 5. Through broken communication I understood I wouldnt be helped if I went in that day. I went ahead and agreed to schedule for Jason to come out to my home on Tuesday morning (since theyre closed on Mondays) at 10am. Tuesday morning comes and goes. Mark calls me Tuesday early afternoon to apologize that no one showed up that morning... I never got a call that morning from anyone! At this point I'm completely turned off and don't even care. Although KIT Cabinets beat anybody's price, I don't think they beat anybody's service.

We contacted Ben at BM after our floor installer Arturo recommended his services. We are glad we did, Ben is great to work with and his experience helped us choose the right type of flooring for our budget. No up-selling or games, just straight ahead information with pros/cons and pricing we could wrap our heads around. If your looking for a place that will answer your questions and supply the product on time, Ben at BM is the place.

I got a quote from this place for Kitchen cabinets, vanities & granite..... I was generously (cough)  given the contractors discount of 40%.  However .... The quote was very padded!  I was being charge to turn kitchen cabinets into bathroom vanities,  3 vanity cabinets the same size but 1 was $53.95 more than the other 2, toe kicks over over charged based on several other quotes,  scribe over charged based on several other quotes, 27 x $39.00 for installing cabinets & molding (I have 18 cabinets... don't think molding should cost $39.00 per item to install)
Oh and then there is the granite counters.  Once again given the 40% discount (cough-cough) I was told everything's included in the square foot prefab price #1 3colors to choose from $39.00 per sq ft.  Padding $600.00 for 4 cutouts, plywood charge, and it goes on... so although I didn't use them, I still felt I had to give a review.  I actually like the cabinets.  If I go in and call BullShit on the padding... then what do you get? Better service? I should have gotten that the first time!!!!
If you use them ~ Good luck ( look at every line of your quote)

I guess I am the first to review this company I would give the 2.5 stars if I could. I had five bids for a master bath vanity to get replaced. They were not the cheapest bid but I liked Dorothy the owners daughter. When I went to the store to put my deposit down I didn't have a good feeling and should have went with my gut with it being a rink a dink show room. This will be a long review...
When I signed the contract it stated no Plumbing is included. I asked Dorothy then who does the plumbing she stated the granite guys do.
Normally this is a two day job back to back days so I was told by the other four companies.
When I got home and looked at the contract it's dated two 24 inch cabinets in a 15 I called Dorothy and asked her about it because the other four companies said it was two 24 inch and 18 she stated that should fit the footprint of what I had and I told her what the other companies had said. Red flag  she stated it should be two weeks for the cabinets to be built. It took four weeks before I heard from her she asked if I could do it December 11 I told her that was not a good day for me but Dec 13 I could but I needed it done by the 21st because I had six people coming in from out of town and needed that bathroom. The tear out and install of just the cabinets were done and that took eight hours. The granite guys called me and stated they had just been told about my cabinets and they were totally booked for a week. The install guy left with gaps between the cabinet and floor put screw threw the side of the cabinet.
I took pictures sent an email to Dorothy who instructed me to send them to David the owner and her father. I did twice before I received an answer stating I had the wrong number.
Dec 21 the granite was done with no plumbing. They stated they don't do plumbing just sinks but and connect me with a plumber. I emailed Dorothy asked her and she said there must be some misunderstanding that they do the plumbing and would get back with me. I never heard anything and on December 24 I sent another email  and told her the number she gave me for David was wrong.she never responded to that email either.
On January 4th I wrote a letter to this company and sent it by email. January 6th David the owner reached out and came over to look at what needed to be done with the trim and faucets.
He stated to me when I called the trim that it's called scribe. And that in my contract it stated plumbing was not included. And I asked him when I spoke to your daughter and asked who did it she stated the granite guys do. She did not state that I needed to call a plumber myself and hire them to get the job done. He stated the granite guys only do the sinks. I repeated myself again as to what his daughter stated and said she needs to learn how to better word things because to me  when I ask who does plumbing it is attaching the plumbing.
We finally agreed that he would send someone out to do the scribe and pay for a plumber to come out and set up the plumbing.
My vanity was finally completed on Saturday, January 12. a month later then the start date.
It was very hard with eight people trying to share one bathroom. Attached are pictures of my concerns