B&M Floors and Cabinets

We contacted Ben at BM after our floor installer Arturo recommended his services. We are glad we did, Ben is great to work with and his experience helped us choose the right type of flooring for our budget. No up-selling or games, just straight ahead information with pros/cons and pricing we could wrap our heads around. If your looking for a place that will answer your questions and supply the product on time, Ben at BM is the place.

Called B & M Flooring because my son had used them before. He loved the work the installers did. They were professional, quick, friendly, cleaned up and did a great job. Ben on the other hand, was not at all personable, but, prices were good and installers were great.
So, I called them when we were looking for flooring. Called the office and spoke with the employee that answered, (which was very friendly), and was told Ben would give us a call. Got a call a couple of days later and made an appointment with Ben to come give us an estimate. He did come over and measured, but did not give much information. He seemed to be bothered by being here. Not friendly at all. Again, we shrugged it off because we liked the installers. Ben told us he'd email a quote in a day or 2. A week went by, I called the office and was told he wasn't in and would give him a message. Another couple of weeks went by, still nothing. My husband then called Ben's cell and was told he'd get back to him in a couple of hours. That was about 2 months ago. Needless to say, we will NOT be using his service. Very rude to not get back to us at all, and lie about going to call. It's not like it would have been a small job and not worth it to him. If he doesn't have the time or just doesn't want the job, don't waste our time.
Would definitely NIT recommend using his company.

Run far and fast. Do not pay for all upfront. Terrible job on my kitchen. Measured incorrectly, wrong material delivered. Took 7 months to get material.