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Affordable Cabinets & Windows

Affordable Cabinets & Windows


10609 N 43rd Ave Phoenix, AZ 85029

Description


Affordable Cabinets & Windows is a locally and family-owned business with over 35 years of combined experience in this industry. We're fully licensed, insured, and bonded. Serving The Phoenix Metro Area

HISTORY


Established in 2016.
Over 35 years of professional experience in the cabinets and windows industry. A family operated business with high standards for customer satisfaction.

Reviews


Barb M.
Barb M.
1/19/2019
I guess I am the first to review this company I would give the 2.5 stars if I could. I had five bids for a master bath vanity to get replaced. They were not the cheapest bid but I liked Dorothy the owners daughter. When I went to the store to put my deposit down I didn't have a good feeling and should have went with my gut with it being a rink a dink show room. This will be a long review...
When I signed the contract it stated no Plumbing is included. I asked Dorothy then who does the plumbing she stated the granite guys do.
Normally this is a two day job back to back days so I was told by the other four companies.
When I got home and looked at the contract it's dated two 24 inch cabinets in a 15 I called Dorothy and asked her about it because the other four companies said it was two 24 inch and 18 she stated that should fit the footprint of what I had and I told her what the other companies had said. Red flag  she stated it should be two weeks for the cabinets to be built. It took four weeks before I heard from her she asked if I could do it December 11 I told her that was not a good day for me but Dec 13 I could but I needed it done by the 21st because I had six people coming in from out of town and needed that bathroom. The tear out and install of just the cabinets were done and that took eight hours. The granite guys called me and stated they had just been told about my cabinets and they were totally booked for a week. The install guy left with gaps between the cabinet and floor put screw threw the side of the cabinet.
I took pictures sent an email to Dorothy who instructed me to send them to David the owner and her father. I did twice before I received an answer stating I had the wrong number.
Dec 21 the granite was done with no plumbing. They stated they don't do plumbing just sinks but and connect me with a plumber. I emailed Dorothy asked her and she said there must be some misunderstanding that they do the plumbing and would get back with me. I never heard anything and on December 24 I sent another email  and told her the number she gave me for David was wrong.she never responded to that email either.
On January 4th I wrote a letter to this company and sent it by email. January 6th David the owner reached out and came over to look at what needed to be done with the trim and faucets.
He stated to me when I called the trim that it's called scribe. And that in my contract it stated plumbing was not included. And I asked him when I spoke to your daughter and asked who did it she stated the granite guys do. She did not state that I needed to call a plumber myself and hire them to get the job done. He stated the granite guys only do the sinks. I repeated myself again as to what his daughter stated and said she needs to learn how to better word things because to me  when I ask who does plumbing it is attaching the plumbing.
We finally agreed that he would send someone out to do the scribe and pay for a plumber to come out and set up the plumbing.
My vanity was finally completed on Saturday, January 12. a month later then the start date.
It was very hard with eight people trying to share one bathroom. Attached are pictures of my concerns

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Hours



Mon 9:00 AM - 4:30 PM

Tue 9:00 AM - 4:30 PM

Wed 9:00 AM - 4:30 PM

Thu 9:00 AM - 4:30 PM

Fri 9:00 AM - 4:30 PM

Sat Closed

Sun Closed

Location


Cabinet Coatings of America location

Manager


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