Best Storefront Window Installation And Replacement in Phoenix AZ

We had a sliding glass door panel replaced this morning. The technicians were super friendly and moved quickly and efficiently. Steve set up an appointment time for me and was able to give me exact pricing for the project ahead of time so I knew what to expect. The glass was priced competitively and we are happy with the results. We will recommend Dependable Glass to anyone who asks. Thanks guys!

Mark did an awesome job replacing all windows and 3 patio doors for my single family home. He responded promptly to my requests and answered all of my questions. His prices are also very reasonable and the windows and doors are of good quality. I only have good things to say and highly recommend him and his business to anyone that needs doors and windows replaced. Thank you Mark!

Great communication. Great work! My window frame was fixed quickly. I'm very happy!

I'd say middle of the road to a poor experience. Definitely not the attention to detail that I expected. Our original quote was fine, but they didn't get everything correct (hardware color).  That's minor (but sadly it all added up as you will see). We had them do 2 shower doors. For the master, the door was installed and after the fact, I was told that the manufacturer omitted the coating. They offered to come to my home to apply it. I opted to have it removed vs applying it onsite at my home (oddly enough, friends that used them said that the same thing happened to them - 3 to be exact - seems like a cost saving tactic). I even got a mistake call from the office saying that the coating was omitted by the manufacturer (call was for another client, but they mistakenly called me). I'm suspicious. None the less, they removed the door, had the coating corrected and reinstalled it the following week. The other shower door was also problematic. Upon install, one of them broke (literally shattered into a million pieces). I think those things happen - either a defect or install issues. The clean up of the shattered glass was poorly done. Very obviously pieces were stuck to the caulking on the wall. After several weeks, I called to see when it would be replaced. They said that the manufacturer was not being responsive to them and that they were going to use another manufacturer.  That prompted them to have to come out and remeasure. I was compensated with approximately a $100 discount (which was not communicated until later). Then on the day of install, they never showed up and I had to call to see what was going on. They rescheduled me for 3 hours later that day. Nice people, but a lot of missteps and a lot of effort on my part. By the time it came to pay my bill, I was plain out exhausted. Customer service was poor. Lots of blaming and lots of excuses. Not much ownership on their part. They were apologetic, but they definitely didn't own it. There are lots of choices in this space. I do not recommend AZ Xtreme Glass & Mirror.

Update: they completed the final shower door installation on Friday 8/13. When the installer asked for payment, I said no. He did not leave an invoice and did not have any history. They also took final payment on the first door, so I was suspicious of the amount that he told me. On Monday 8/16, I talked to the office. I was given the details on the discount. I did not pay at that time due to needing to compare my quote to the invoice, but more importantly to ensure that I was not double charged. I don't think they processed the payment.  On Tuesday (8/17), I paid the bill in full and Wednesday I received a notice of Lien filed on 8/16.  DO NOT HIRE THIS COMPANY!!!  THEY COME ACROSS AS INEXPERIENCED.

Sunny State Glass, replaced a shattered Arcadia Door for me. He did an outstanding job, very little disruption of my time and left everything in good order, even cleaned the door in addition to the installed glass. I recommend using this service for any glass need.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

We could not be happier with SR Glass! We had three windows replaced and a sliding glass door fixed that did not want to slide. Angel was our installer and he was very professional and courteous. He did and exceptional job. When he left my husband made the comment you need to let the company know what a good job Angel does. There was no muss, no fuss, just a job well done.

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

I needed some doors replaced after a tenant kicked down a few of them at a rental. After calling around to multiple door stores I discovered that most door stores are unwilling to do the mill work on the doors and that it would take weeks to get the doors in. I called A thru z doors and was immediately impressed by the owner. He told me he could do the mill work for me as well no problem. In less then a week I had the new doors with the correct milling done. I'd definitely recommend going here. He also does locks and safes among other hardware things.

Trying to get him to come measure and it appears he  doesn't want the business. Keeps telling me I'll call you back....call never happens. Either too busy or don't care about more business. Secretary told me I could look somewhere else, since she doesn't know when he will be able to come measure.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Very Professional~

I would give Jason a high 10+ if it was available!!! We are very very happy with his work. He calls and lets you know about when he will arrive. The glass that needed to be repaired was double pained. I called around and glass shops wanted $500-$1200 to replace the entire frame and windows!!! No way. I searched some more and gave The Jackson Glass a call. I received a call back in just a few minutes.

He said that he could replace the one broken glass. To replace the entire framing and windows were not needed. He also gave me a less expensive quote. We are both Seniors and noway could we have afforded $500-$1200 elsewhere.  

Jason is very meticulous as Joseph D. stated in his review. We were very impressed. So much so; that I ordered some screens and had others re-screened.

Don't go anywhere else!!! Call the number and you will be happy you did!

Regards,
Sandi~
BCC

I recently had my new windows installed and was very impressed with the process from start to finish.  Jake and Nathan were very knowledgeable about all aspects of the windows they provide and were helpful with answering my questions during our initial consultation.  I was pleased with the fact that they were accurate with how the process would go from start to finish, measurements were taken within two days and I was told the windows would be made and ready for install within 5-6 weeks.  I was pleasantly surprised to receive a call to set up my install right at 5 weeks.  The install crew were very friendly, prompt and professional.  They worked like a well oiled machine and were finished in an expedient manner.  I was very impressed!  The aesthetics of the new windows on my home updates the look of my house immensely, not to mention helps save money with cooling costs.  I would definitely recommend Modern Resolution Windows for anyone looking to update their home or to help save on heating/cooling costs!

Not impressed

A simple window from a mobile home - 14x14 with faded plexiglass that needed replacement.  $23 for the glass or $40 for glass and to install in the little frame.  Seemed high but for $40 maybe they put in new seals or something.  She said to take a seat and they would do it right away.  I said I needed to run a quick errand and returned after 15 minutes.  Can I help you?  Didn't know me.  This is not a busy place folks.

I waited an additional 10 minutes and asked if I should come back later.  Well they are unloading a truck now so its going to be a while.

I returned later and found my new plexiglass (plastic still on it) installed in the frame.  Upon arrival at home the plastic was wedged stuck the frame so I had to take it apart and reinstall it myself anyway.  And no new seals - they were in bad shape.

Poor and unfriendly service.  
Should have bought a piece at a hardware store

Best customer service, professionalism, quality, and workmanship. Evan with Glasstopia puts customers first and took care of everything with our new glass. Will be getting Sunscreens from him as well.  Highly recommend!

This company has done glass for me in the past. However I have two pieces of tempered glass that I needed done for the Avondale civic center. They did tell me that it would be 7-10 days. They assured me that their tempered products normally come in in 4 days however. The 10 day mark rolls around and I had to cal a few times to follow up to see if the glass was ready. They managed to order just one piece. I gave them two templates. Another 10 days of waiting. Then we send our driver over to pick up glass and there was no one to help load or to load for my driver. The pieces are heavy and large. 36x72 or so. Overall just the worst glass company I have ever dealt with

Poor Customer Service - I will also respond to the negative review below by Michael V and the response by CK Glass.  The installation of these windows DOES NOT FALL ON MILGARD, the manufacturer. The poor response time by CK Glass to rectify the leaking windows during monsoon time was Uncalled for. The customer never took issue with the home being flooded by the rain yet CK glass continued to not show up for scheduled appointments to rectify the situation or return phone calls. The voicemail box was continually full  with no way to make contact on several occasions. The windows leaked  like Niagara Falls, carpet and furniture were soaked. The lack of communication, not returning phone calls, or emails, not keeping scheduled appointments, all by CK Glass not MILGARD. How many times does a customer have to sit and wait for no-show appointments by CK Glass? How many times does a customer have to call to get results before reverting to this negative review. Over and over again for several months the office manager blamed the owner, the owner blamed to office manager, the office manager blamed the manufacturer. This is a business owner-customer negative review. No one else is responsible for missed appointments, no returned phone calls from the owner and the office manager for weeks at a time. The responsibility lies with CK Glass for not showing up as scheduled and promised on several occasions and for the lack of communication between the owner and the customer. These windows were installed on March 10, 2021 with the last no show appointment on November 2, 2021 at 4 pm as promised. It was stated that the owner was occupied with another customer and would arrive by 5 pm. This is November 27th with still no apology or communication from CK Glass for not showing up or fixing the leaking windows.