Best Storefront Window Installation And Replacement in Phoenix AZ

Ordered two pieces on 9-4 -finished install on 11-19.  I get it...COVID.  One piece was in the the store for over a month while waiting for the second piece.  When it was delivered and installed it was damaged (from the factory).  So I had to wait for another piece..why was this not caught before?  The owner seems nice and Kristen really seemed friendly and knowledgeable-but they dropped the ball on this one I felt.

I cannot speak more highly of Mark and Garcia's Windows and More.  We just replaced the windows in our home and could not be happier.  From Mark's business ethics and how polite he was to the great craftsmanship and attention to detail, he did a fantastic job.  

It is funny as I now look at my neighbors windows and wish I could have connected them with Mark!  I could not recommend him more!

I had an overall good experience with this company. There was one day that the company had a lack of communication and showed up unannounced to the wrong place which was my house and it was at a very inconvenient time but that is the only issue I had with this company. Besides that day they were very professional and friendly and I would use them again.

I'd say middle of the road to a poor experience. Definitely not the attention to detail that I expected. Our original quote was fine, but they didn't get everything correct (hardware color).  That's minor (but sadly it all added up as you will see). We had them do 2 shower doors. For the master, the door was installed and after the fact, I was told that the manufacturer omitted the coating. They offered to come to my home to apply it. I opted to have it removed vs applying it onsite at my home (oddly enough, friends that used them said that the same thing happened to them - 3 to be exact - seems like a cost saving tactic). I even got a mistake call from the office saying that the coating was omitted by the manufacturer (call was for another client, but they mistakenly called me). I'm suspicious. None the less, they removed the door, had the coating corrected and reinstalled it the following week. The other shower door was also problematic. Upon install, one of them broke (literally shattered into a million pieces). I think those things happen - either a defect or install issues. The clean up of the shattered glass was poorly done. Very obviously pieces were stuck to the caulking on the wall. After several weeks, I called to see when it would be replaced. They said that the manufacturer was not being responsive to them and that they were going to use another manufacturer.  That prompted them to have to come out and remeasure. I was compensated with approximately a $100 discount (which was not communicated until later). Then on the day of install, they never showed up and I had to call to see what was going on. They rescheduled me for 3 hours later that day. Nice people, but a lot of missteps and a lot of effort on my part. By the time it came to pay my bill, I was plain out exhausted. Customer service was poor. Lots of blaming and lots of excuses. Not much ownership on their part. They were apologetic, but they definitely didn't own it. There are lots of choices in this space. I do not recommend AZ Xtreme Glass & Mirror.

Update: they completed the final shower door installation on Friday 8/13. When the installer asked for payment, I said no. He did not leave an invoice and did not have any history. They also took final payment on the first door, so I was suspicious of the amount that he told me. On Monday 8/16, I talked to the office. I was given the details on the discount. I did not pay at that time due to needing to compare my quote to the invoice, but more importantly to ensure that I was not double charged. I don't think they processed the payment.  On Tuesday (8/17), I paid the bill in full and Wednesday I received a notice of Lien filed on 8/16.  DO NOT HIRE THIS COMPANY!!!  THEY COME ACROSS AS INEXPERIENCED.

Dwayne was very professional, friendly, and communicative. Very fair rates and a great job in replacing a broken window that we had.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

We could not be happier with SR Glass! We had three windows replaced and a sliding glass door fixed that did not want to slide. Angel was our installer and he was very professional and courteous. He did and exceptional job. When he left my husband made the comment you need to let the company know what a good job Angel does. There was no muss, no fuss, just a job well done.

Had my front and back porch roof redone a year ago by PCC Roofing and they did a great job they were efficient and cleaned up great after. I had a monsoon issue a year later and they were quick to come out and help me with the issue they even fixed a part of my roof that had nothing to do with the job they did. Very professional good guys I'd recommend this company to anyone.

I needed some doors replaced after a tenant kicked down a few of them at a rental. After calling around to multiple door stores I discovered that most door stores are unwilling to do the mill work on the doors and that it would take weeks to get the doors in. I called A thru z doors and was immediately impressed by the owner. He told me he could do the mill work for me as well no problem. In less then a week I had the new doors with the correct milling done. I'd definitely recommend going here. He also does locks and safes among other hardware things.

I got a Titan screen door from Century Glass and it was ordered and installed within a month. They have great customer service and friendly installation guys. Highly recommend!

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

A pigeon flew into my window and broke it, which was a disappointment for both me and the (now dead) pigeon. Luckily, Jackson Glass was able to come out and give me an estimate the same day I called and I had the glass replaced within the week (and without having to get a new window entirely). Their prices were reasonable. They provided great service and have a very knowledgeable, responsive team!

Modern Res is a great company. The price was great, everyone was communicative throughout the entire process. My master bathroom felt like a sauna before my new window were installed. The entire house can now be cooled down with ceiling fan and prior to install this was impossible, the house barely cooled down using the a/c prior to the new Windows being installed.

Not impressed

A simple window from a mobile home - 14x14 with faded plexiglass that needed replacement.  $23 for the glass or $40 for glass and to install in the little frame.  Seemed high but for $40 maybe they put in new seals or something.  She said to take a seat and they would do it right away.  I said I needed to run a quick errand and returned after 15 minutes.  Can I help you?  Didn't know me.  This is not a busy place folks.

I waited an additional 10 minutes and asked if I should come back later.  Well they are unloading a truck now so its going to be a while.

I returned later and found my new plexiglass (plastic still on it) installed in the frame.  Upon arrival at home the plastic was wedged stuck the frame so I had to take it apart and reinstall it myself anyway.  And no new seals - they were in bad shape.

Poor and unfriendly service.  
Should have bought a piece at a hardware store

I hired this company three months ago to do my windows at my house came and install the windows. I called them for the screen doors and a handle for the Kaseeta sliding door. They never showed up. I called them three times they stood me up I would never recommend this company to anyone.

Had a quote from another company saying I needed to replace the whole 3 piece window instead of just the one broken one.  After calling desert breeze they gave me a better quote over the phone and could replace just the broken piece.. Came out and measured it and within a week had the glass ready to install.  Was very Pleased and will highly recommend them.

it has been one year and 6 months since I had my Milguard windows installed by ck glass & windows. they leaked the first monsoon season in about 5 different places. there was no caulking sealer added and no one would come out and finish the job of sealing the leaks. I finally tried to do it myself. worked last year but the windows were leaking at a different place this monsoon season(1922). I had to go around each window and seal them. there was no sealer around any of the windows along the top. it caused a constant drip when the rains came. I sealed them again. I thought I had paid to have the windows installed correctly. I was wrong.  very poor customer service. very few phone calls and/or texts returned.