Best Awning Window Installation And Replacement… in Phoenix AZ

Brandon is the owner, he came to our home the very next day after writing an email request for a bid. Professional and courteous,he did not pressure me into buying more windows or buying high end product. His prices were reasonable and the windows were installed by a very well trained crew of professionals, clean and quick! I say if you are looking to have windows installed in your home, this is your company 100%.

Doing a super remodel in North Scottsdale in a million plus home. Most windows needed to be replaced as well as sliders, two doors, and we created new large custom four panel slider for the great room. Our contractor suggested K&J Windows as they were a company he had worked with on numerous jobs. The Sales Rep, Joe Golden came out on two or more occasions,(I was still living in Denver at the time, I know of two occasions).  We were quoted May 9, 2017 for Milgard Essence, (top of the line), with a stainable interior so to match the other finishes being used in the home. Time line was described to me personally as 4-6 weeks, and if lucky, maybe three. This was appealing because with all new interior features, we could not proceed until the windows were in. Mid August the windows came in part. We were told some came in wrong, some came in damaged. The problems were described to us as problems with the manufacturer.   Once the windows were installed, they left them incomplete, with damage to stucco and interior walls, as well as white screens for our dark stained windows, and wrong size screens. We had to pay extra for the finishing as K&J said that was not something they were responsible for, due in part to the preparation of our contractors, huh? Hello, open walls, make it work. Since speaking with people in the area, their windows were a complete package, installation, finishing, and any stucco/dry wall issues were included in their price. The windows were in horrible shape when I saw them, filthy, no screens, silicone from the install all over the tracks, which when we sanded our new patio, the sand stuck horribly. It is now The end of November. We finally got someone to come out, I was not told they would be there until at my door when I was not home. (No pre call from K&J, my contractor told me they would be out that day, but finally after 4:00, and no call, I gave up and left the house). I did give them permission to go through the back to look at the windows and was told they can not be fixed as they don't have any of the parts and will be back early next week to fix them. Of course they haven't showed. We had a house full for Thanksgiving, no functioning screens, ( still completely missing 4 or 5), flies all over the house and our food, screens literally falling on the ground when guests unknowingly tried to open and close. This has been a nightmare, so bad in fact, that they took some money off the 30k + price tag for not being complete after 6 months, trust me not nearly enough, I would have gladly paid the entire bill to get new, beautiful, and functioning completed windows. I have never personally received a call from the owner, or any management at K&J. My contractor keeps telling me they are promising to fix this window fiasco, but, again  we are now going on 7 months with no finished product. I do not usually leave reviews, but, am hoping my terrible experience will not be repeated on unknowing consumers.  Maybe there is more to the story that I have not been told, again, where is my phone call from the owner?  I continue to wait, and wait, and wait...... if I could give zero stars I would.

Two nice guys replaced our front window.   On time.  Very polite.  Much less expensive that our  first quote.   I would use them again if needed

After getting several quotes for a new window, many that were 3x more expensive than Apodaca's I have to say for the value and price it's well worth it. There were some office issues in terms of scheduling. On my appointment day there was no record of it and it eventually got sorted out but they also went above and beyond and came back after the installation to make sure the window install was to my liking and clean as I wasn't aware of how I could do so and it's 20 feet up. Definitely give them a call for a quote.

Abraham did a great job replacing the non-standard size double pane glass in on of our French doors.  He made three trips out to Carefree to provide us with his estimate, get exact measurements for the glass order, and finally for the installation.  His estimate was very reasonable and he kept us informed of his progress all the way through the process.  I would definitely call Golden Glass and Glazing again for any future glass work I might need.

I wish I could give more than five stars! From first contact to the final clean up of the job, Tyrone was a first class professional. He did top notch work at a fair price and showed pride in his work that you just don't see everyday with other companies here in the Valley. Tyrone even anchored in my slider at the top of my shower to keep my little ones safe at no additional cost. If you are in the market for glass repair or replacement look no further, with Apple High glass, you deal with the owner of the company from the original consultation to the final inspection. My family thanks Apple High Glass and would recommend them to anyone!

Warmest reception, highest integrity, honest business ethics, fair prices,
professional attitude, appointment punctuality, and professional workmanship.
As good as it gets.

Don't waste your time with the Craigslist crap shoot, nor dealing with unlicensed  
handymen, unlicensed contractors, fly-by-nighters, and rip-off scammers the
state is known for. I've liked Nick, Cheryl,  and Bill from the get-go !!  Very  
straight-forward and honest service with a smile. They are my first, last, and
only choice for all of my window needs.

 





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The installers were very personable and made sure everything was done exactly what we had wanted. Everything was on time, from the measuring appointment to the installation time. I will definitely go back to Superior Replacement Windows
if I needed windows put in.

Super happy with my experience with LJ Neal and Sons.  I got many quotes from different window companies but was happy with their price and communication. The installation itself was seamless and my new Pella windows look amazing. Very happy with my experience and highly recommend to anyone looking to replace their windows.

I needed some doors replaced after a tenant kicked down a few of them at a rental. After calling around to multiple door stores I discovered that most door stores are unwilling to do the mill work on the doors and that it would take weeks to get the doors in. I called A thru z doors and was immediately impressed by the owner. He told me he could do the mill work for me as well no problem. In less then a week I had the new doors with the correct milling done. I'd definitely recommend going here. He also does locks and safes among other hardware things.

Great company to work with. Our upstairs windows, and slider look great. Can tell the difference in efficiency with heating already. We are so happy with Their work, and customer service we are now doing our downstairs windows. Our sales representative Gene is so good, and quick with answers to our questions. Definitely would recommend this company.

This company is fantastic.

We had entered a contest raffle at an event (always entering, never winning) and I was very surprised when I received a call telling me that I had won.  I never win anything, especially a brand new sliding glass door.  It was perfect timing as we were just closing on our new home and the sliding glass door already there was a little ragged.  They set a time to come out and measure and that was when we met Elias.

Elias was fantastic.  He was very professional and didn't try and pressure us into additional product or services.  He explained that we had won a ply-gem triple pane Euroglide door.  It sounded wonderful.  He went though the options with us so that we could select the colors we wanted and and just like that it was ordered.  

Once the door came in we got a call to schedule the install.  I was not home for this part of it but my girlfriend was very impressed with how efficient and professional the install team was.  They went over all the information with her so that she could educate me on it later.  The new door was amazing and the glide system on this thing makes it so easy to open and close (I have experienced some heavy and awkward sliding doors in my time).  We had no issues and the team did not leave any trace that they had been there.

A few weeks later we realized that there was not a secondary handle on the door like the previous one had.  So I called up Elias and we found out that the secondary latch was required if you have a pool per city code.  So Elias and Alicia (who takes care of scheduling and ordering) did everything they could to get a team out to try and install the latch.  We found out from the team that this door was not able to have a secondary latch installed but that if we have a permanent pool fence it is not needed.  This was a relief because we were planning on installing one as we have large dogs and want to make sure they don't fall in.  Crisis averted.  It was good to know that they really cared and tried to help find a solution.

At some point within the next couple of months I noticed that part of the screen on the door had broken.  It was on the back of the door and didn't impair the function but looked like it had simply been a manufacturer weakness in the part.  I let American Vision know that they immediately ordered the part for us so that it could be replaced.  Once the part came in, the tech came out and took care of it for us.  He was also very professional and efficient.  Everything is working great and the door still looks amazing.

I would definitely recommend this company.  They have been nothing but genuine and provided excellent customer service.  We will definitely return to them if we need additional replacements with the house.

Just had 6 windows replaced by this company and the experience was great! Chris came out to talk over prices with me and was great about not trying to sell me on anything I didn't want. After that they sent out another person to double check their measurements and the windows took about a month to be made & delivered.

The installation team led by Seth was great about letting me know when they would arrive and worked very quickly. No cussing, no smoking, and no mess left. Seth was great about showing me any flaws they had to work around (my window openings weren't all level) and explaining the features of the windows.

After they were done Chris came by a few hours later to inspect the job and to see if I was happy.

All in all I would recommend this company to anyone to at least check out. It's well worth the call.

Dwayne was very professional, friendly, and communicative. Very fair rates and a great job in replacing a broken window that we had.

I had an excellent experience today buying 4 appliances with Bill Erdstein at Bell Road Home Depot.  Bill was very helpful and knowledgeable.  Also was able to get us a discount . Thank you, Bill and Home Depot.

Excellent customer service!!!  From beginning to end, this has been a smooth and simple process!  They called me to remind me of appointments.  When I requested text messages, they did just that!

And the fees were very reasonable!!!  

Tim is a great guy and worked to do ONLY what was needed.  He didn't attempt to up-sell me anything!  He assessed the issues and repaired them quickly at a price that was very reasonable.

They installed my frame less shower enclosure without any headaches and the process went smooth, the only minor downside was no one called to set my install appointment when the glass was in stock, I had to call and then found out my glass had been in stock for a few days.  It would have been nice to be notified and possibly had the shower glass installed a little sooner but this certainly wouldn't prevent me from calling them again in the future,

Thes guys were on task! Great with communication and follow through. Comparable in price, clean, and professional. After a few quotes and some research, i was impressed and happy with my decision. My winows do not whistle and it stays nice and cool inside.

I'm not sure if this is a HD issue or an LG issue.  Our LG washer has pooled water inside the drum ever since we got it, causing a very foul odor.  After numerous telephone calls and even going to HD, NOTHING HAS BEEN RESOLVED.  Recap, and I quote what LG repair said:  Not even Jesus Christ would get a new washer because of odor; or There is no water in it now; or my favorite We don't fix odor problems.  This is ridiculous.  NEVER, EVER buy a LG product from HD.  They point the finger at each other stating it's not their problem. Well, the problem is we have a defective washing machine that has standing water in it and smells like sewer.  I have spent hours upon hours either on the phone with both of them, and even going to HD and speaking with the store manager to no avail.  HD told me if it was up to them, they would just give me a new washer, but LG will not.  Since i bought it from HD, i fell they are responsible but refuse to accommodate by giving us a new washer.  Needless to say, after numerous, painstaking hours on the phone, I  strongly urge you to shop elsewhere for a washing machine.