Best Wood Shake Roof Inspection in Phoenix AZ

Hi and good morning;

IF you need or know someone that needs a new roof, we HIGHLY recommend MultiPro Roofing. Why you say? Here's a partial list. 

A: They were/are very patient in dealing with Insurance companies if you are filing a claim for damages. 

B: They ALWAYS answer their phone(s) and return texts and emails

C: They showed up on time

D: The Roof and new wind turbines look great!

Ok, big deal other roofers probably do that as well. Here's just a few things they did to set them apart.

1. They asked permission to go on our neighbors property a little to put down tarps and pick up any debris. Wasn't in the contract, they just did it. Neighbors impressed. 

2. They walked around the property and picked up ALL of the trash and debris from the removal.

3. They cleaned off the patio roof/cover. Didn't ask them to, wasn't in the contract - they just did it. 

4. One more biggie, we had dry rot on a portion of the fascia above the driveway. They DID NOT ask, nor even comment on it but they removed the old rotted fascia and patched in a new section. Was not in the contract. This was/is a tremendous blessing for us. 

There's more but trust me, if you or your friends are looking for a PROFESSIONAL roofing company look no further than MultiPro. The owner came to our home to check things out early in the process but our go to guy was/is Roger Bloss. Call him - you will NOT be disappointed. Cell: 480.201.5928

Bill & Charly Kenyon

It was no easy feat for me to find a trustworthy, quality roofing company.  I tried to get in touch with the one I used on my old house in 2016 but I don't know if they're still in business as they didn't answer the phone nor could I leave a message with the mailbox full.  I sent out multiple Yelp inquiries to several companies and this one was the first to respond.  This company was the most appealing to me out of the other ones with it's good reviews and friendly customer service team.

Their estimator Todd was able to come out the same afternoon.  I was on edge all day with the damage stressing me out and I really appreciated how Todd was so friendly, knowledgeable, and thorough he was during the inspection.  I spent some time with him outside while he was inspecting and he took the time to explain to me what he was seeing and answered all of my questions.  What sold me before the visit was over was that he cared enough to carry his clipboard with him to take notes, took pictures, and came inside my home to see how the damage from the outside was affecting the inside.
I had different roofer come out before him and did none of this with the visit ending after 10 minutes.  Todd's visit took about 30 minutes.  He was able to confirm the same details as the other roofer and provided so much more information.

At the end of the visit, Todd wrote out an invoice with the details of the job and quoted me a price I could live with to my relief.  The different roofer wanted to replace only half of the roof and leave the other half alone as it was still in good condition.  Different roofer also said that he doesn't work with foam and there was some damage that occurred in the areas where the foam was.  Todd's proposal only needed to have my roof resealed, a couple of broken shingles replaced, and all the holes left by birds patched up.  They had no limitations on the materials to work with, including foam.  I was able to save thousands of dollars in unnecessary work and get ALL of the damaged areas repaired thanks to him and ARS.

Now that the repair is done and payment taken, I wanted to leave my thoughts.  There were some hiccups that prevented me from rating a perfect 5 stars but those hiccups were quickly rectified to my satisfaction.  You can rest easy with choosing this company.  I won't hesitate on calling them again for future projects.

If you go anywhere else but here you will miss out on the best service ever. Eric Chandler our Project Manager was the absolute professional and honest person to work with. He did what he said he would do, in time, and we were kept informed regularly. He answered all questions and handled everything. We had to do very little. His team, wow what a group of guys. They were not only in time, efficient and cleaned everything up. To so much time and care for all our stuff in and around our yard. We can't thank you enough for all you have done. Eric I hope the company knows what a valuable asset you are.  Thank you again and we will be referring for sure. Dan and Karen N.-Lake Havasu City, AZ

Outstanding character and integrity.  It's easy to earn a great review when everything goes right.  Very few can claim the same after an experience such as what I share here.  If you're looking for a great roofer that stands behind their word, Luis and L&R Roofing should be your choice. 

From Yelp, I interviewed 14 roofers.  Luis was the first I met.  He told me that the best solution in my case was to replace the existing three roofing systems with a foam roof.  All the other roofers agreed.

Regarding cost, Luis was in the middle of all quotes.  Which is exactly where he said he'd be.  He explained that he understands his market and prices fairly for a great product.  He went on to explain how important his reputation is and how he focuses first on customer results knowing that profits will follow.  Little did we know at the time just how much his words would be put to the test!

Since my home also had quite a bit of drywall repair on the ceilings going on, the underside of the roof could be seen in many areas from inside the house.  Showing Luis this, I negotiated with him.  Since his bid was in the middle and higher than my lowest bid, I suggested that I'd give him the business but asked in return that he include all wood that needs to be replaced.  From my perspective, being on a very tight budget, I wanted to limit my risk while choosing a quote that wasn't the lowest.  Being able to see so much of the roof top and bottom and wanting to help me out, Luis agreed.

Due to my business travel, I requested the crew begin upon my return.  I wanted to be there to understand and inspect the roof wood with Luis.

As I rolled up to my house after my trip I found a roofing crew started early.  They had already torn off the old roof and were just finishing spraying on the foam roof.  Oh no!!!  I stopped them and discovered that in addition to not addressing a number of items discussed with Luis, they hadn't replaced any of the roof's wood.

The crew made an honest mistake.  They showed me what Luis had texted them.  He properly told them what needed to happen, but they did not fully understand the importance of the start date until they read his note again.  Luis came over and first suggested that we tear off the foam just in the areas that we think had the largest issues.  Seeing my non-verbal response, Luis smiled and said, Ok Jack, I get it...we'll start over.  Without fighting, without being ugly, without being anything but a good man wanting to do the right thing, Luis in that moment committed to expanding a 2-3 day job to at least 6.  In that moment, I thought to myself, This job just became a financial loss for Luis.

For 2 days, the crew worked tirelessly removing the new foam.  It was hard work. Yet, they always were cheerful and apologetic that they had made the mistake.  After all the foam was off, I went up on the roof and to my somewhat horror, found the plywood underneath to be generally speaking...all in terrible condition.  The crew even mentioned to me how bad the wood was and that they too felt that a lot or even all of it needed to go.  Even to the extent that perhaps it's the worst they've ever seen.  Dread I thought.  Luis agreed to replace all wood that needed it and by the looks of it, ALL of it might need to be replaced.  With that prospect, I contacted my brother-in-law.  He's a supervisor on custom home construction sites.  A good man with a flair for no-BS.  I wanted to be fair to Luis so I needed a knowledgeable person to advise me on what needed to be done.  Early in the morning, he and I went on the roof.  A few walks around and he said, Jack, this is all crap and needs to be replaced.  So you understand, think about walking on plywood that is so dilapidated that you need to watch your step so you don't fall through.  

My heart sank.  Now, I would need to go to Luis and hope he would honor our agreement to replace 'all' the wood.  Luis and I spoke by phone.  Naturally, he was disappointed, but in that moment where a person has a number of options and ways to wiggle out of what was agreed, he didn't.  He essentially said that he made a deal that he probably should not had made, but would stand by his word.  He said, Jack, I want you to be happy and I want you to feel as though we delivered what was promised.  If you've read this far, I truly hope you understand the character and integrity it takes to say something like what Luis chose to say.

In the end, the crew replaced 70 sheets of plywood, put down an amazing roof and were the nicest group of workers a homeowner could ask for.  True to his word, the original contract price never changed!

I truly hope this review makes it easy for you to choose L&R Roofing.  Luis jokingly has assured me that he'll never deviate his negotiations this much from his standard business practices again.  However, while you might not get the same 'deal' I'm sure you'll get the same value, character and integrity.  

Thanks Luis!

Jack D.

The work was done in March of this year; sorry it's taken this long to write the review.  I had five bids on the tile roof that had to be replaced.  All the bids came in within a $1000.00 of each other.  I chose Desert Eagle, John the owner came out to inspect the roof and then came back with a quote.  The crew who came out were great; the foreman spoke English well.  John came out almost once a day to check on the progress of the work.  We had the roof repaired three other times and knew it was time to replace.  They did a great job.  The bird guard trim they matched the color of the house, looks great. We had a little question on one part of the roof; John came out to check.  We have had a couple of rain squalls since the new roof no leaks.  Highly recommend this company.

Cooper west did an awesome job giving me a detailed report of the current condition of the roof of my home. Very courteous and timely. Would recommend!

Excellent roofing company. Alex and his group did a very professional job. Took my calls when I had questions, finished the job on time and cleaned up like they said they were going to.

Superior Roofing is amazing. These guys sealed up my roof and provided a complimentary estimate to re-roof my house immediately. The customer service was excellent, qui and they are extremely knowledgeable in their field.

The 1st contractor in 25 years that actually stand by their commitment. Very professional, on time, delivered what they promised and took care of the minor details at the end. I will be working with them in the future and highly recommend their services.

New roof on my mom's house is amazing.  Looks great!  Neighbors have made positive comments (and even other contractors have made positive remarks) about the quality job!!

Working with The Roofing Company was awesome! Everyone is very courteous. They also did repairs on my my house!

We were very pleased with Tempel Roofing. Robert Martin and Ryan were very friendly and kept us updated on every move / the roofing crew were great as well. Excellent work. Very pleased with everything. I highly recommend Tempel RoofI got.

Eric and his team worked with me on a roof repair due to monsoon storm damage. They had great customer service, and the team did an excellent job doing the repair. Russ was on top of the situation and followed up with me when the work was completed. Eco Roofing made it easy for me to work with my insurance company to get the job done and get my roof back to an even better condition than it was before. Thanks!

This company will try and screw you out of the warranty.

He coated, patched and fixed a roof just under 5 years ago that his company gave a 5 year warranty on. Had him out last week due to leaks, he identified it and quoted me $1500 to patch it. When I asked if it was covered, he said no that he only coated the roof and never did anything else. It's literally right on the invoice that he patched the leaks. After I realized and asked why he lied about it, I got crickets. He started saying that the warranty is non-transferable (I'm a new owner). I asked for the paperwork showing that but nothing. Then he said someone got on the roof and did work which voids the warranty.

Moral of the story, DON'T USE THIS COMPANY, they will NOT stand behind their work.

Firebird Exteriors was absolutely fantastic.  Kyle was prompt to assess and bid on my roofing project and the bid was received quickly.  His team arrived early and got to work and completely removed the foam on my existing flat roof, replaced some sheeting that needed to be replaced, re-foamed, and coated my roof in silicone.  They were done in a couple of days from start to finish.  I had a number of bids, and Kyles was the best.  I definitely recommend them and will use them for future needs and referrals.

I contacted Geremey due to an aging roof that was in desperate need of repair. I contacted 3 different companies, all who wanted me to wait for a few weeks just for them to come out. With the rain we've had, I couldn't wait that long. Geremey was very responsive and understood my needs. He came out that afternoon and had the job done quicker than I anticipated. My neighbor is a home inspector and he even said this is one of the best roofs I've seen. Needless to say, if you need a roof and need it done correctly, Geremey with Elite Construction Services should be your go to!

Provided a rather timely and affordable quote. When inquired about synthetic underlayment, quick and simple response without further explanation. Plus no inspection of roof to provide an accurate quote. Overall the response time and quote price was excellent. Just felt a little lacking in personal touch to assure client makes best decision.

Johnson roofing did an awesome job on our roof, definitely recommend them. They were on time, they were clean and they were thorough.

4/2/21
We are thoroughly impressed with Express Roofing and would recommend them to anyone, knowing the high-quality work they provide.  They uphold extremely high standards and expect their staff to consistently comply with those standards.
We solicited several quotes prior to choosing Express Roofing to replace our roof.  It was easy to decide upon the vendor once we listened to Express Roofing's presentation. They pride themselves on their customer service, quality, and timeliness of their work.  They substantiated their work with consistent reviews.  The pricing was very competitive.
We were given a quote, which included a thorough explanation of the entire job.   All our questions were answered.
It is paramount that we highlight the integrity demonstrated by this company.  One example was that we wanted to use a credit card to pay for the work to take advantage of our points. They apprised us that there was a small fee to do that.  While we were reviewing our alternative, the office manager knowing what we were trying to do, offered a reduction on the credit card rate which allowed us to use the credit card.
Rene, Jeremy, and the team at Express Roofing were FANTASTIC!  Jeremy went above and beyond throughout the planning process.  He told us about homes they had done work on nearby so we could view them if we wanted to do so.  Jeremy and Rene Palomino  (the owner) were prompt and even provided us with additional questions we should be asking of prospective contractors.  We quickly saw their expertise and knew we would receive a quality installation.
We were extremely pleased with the owner, Rene.  He was always available and would physically check in every day to ensure  everything was being done in accordance with their standards and/or  to see if we needed clarification on anything.  He answered every question we had and provided an excellent explanation at the homeowner's level.  During the actual installation process, Rene always kept us informed and provided us  with daily updates.
The crews showed every day in a timely manner and were courteous to us and each other. They were willing to accommodate us if we needed to put the dogs out for a quick break.  They were professional and efficient. With other vendors, we have seen some employees who often didn't seem to be doing their share of the work.  We never saw that with Express Roofing.
Express Roofing packs so much value into their work.  They upgraded vents and fixed a few mistakes the home builder made initially. Pictures and videos were great to see as the job was quoted, started and finished. They have used drones to fly over the house while they were working so we could see what was being done.
Every step of the way, we found every employee of Express Roofing to be  professional, courteous, and responsive.  When they finished the job, they left our property in great shape.
We can't recommend Express Roofing enough.  They are the epitome of great customer service, quality installations, and integrity.

Mary Miller and Dave Hinnant
480-661-1581  Scottsdale

Express Roofing   (877) 419-7326
1640 S Davis
Mesa, AZ 85210-9313
expressroofingllc.com
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