Best in
Hancock is the best! I called him today for a quote for dimmer switch installation. He gave me a fair price and let me know he could come right over and do the job. I was immediately impressed by him on the phone and was pleasantly surprised that he would be able to do the job on the same day, almost unheard of.
The job was much more complex than we originally planned on. Hancock was amazing and figured it all out. He went above and beyond and had a great disposition. I will only hire him for all of my future electrical needs. You can't go wrong and will be in good hands with him. Five star all the way!
The job was much more complex than we originally planned on. Hancock was amazing and figured it all out. He went above and beyond and had a great disposition. I will only hire him for all of my future electrical needs. You can't go wrong and will be in good hands with him. Five star all the way!
San Jose, CA 95132
***UPDATE***
So a few months after I'd left the messages and wrote the 1-star review, Steve called me. He apologized and explained that he'd been dealing with some family issues. He had also let go one of the workers who had done my electrical. After making an appointment to come out the following week, I sent him my list of things that needed to be fixed, detailed in my original review.
As promised, Chris came out on Monday. He was on time--even early--friendly and courteous. Chris made some recommendations on how to fix some of the problems, did the work, and also saved the day with some quick thinking. He also changed out a motion detector switch to a regular one even though it was out of scope.
Steve himself came out and we smoothed things over. I was happy to have the work completed quickly and even talked to him about coming back to install a new light over my dining table.
Although I would have preferred the work had been done properly originally, Steve takes pride in his work and I know he felt bad that there had been issues.
I understand when family matters come up, and I told him as much. However, I do think he should have left an outgoing voice message explaining that he was taking time off and would not be returning calls for an extended amount of time.
I was actually about to hire another electrician to fix all the problems, so I would been pretty upset if I had done so only to have Steve contact me afterward.
***ORIGINAL REVIEW BELOW***
My initial experience with Steve and John, who were recommended by my contractor, was good. However, I've now left two messages this year for Steve asking him to come back and fix small issues that came up within weeks of my moving back into my remodeled home: canned light went out, dimmer makes a buzzing noise, smoke alarm fell off my master bedroom ceiling. And the big one: fans in both baths come on when heat/air does and not necessarily when they should. I.e., when I'm showering and the bathroom steams up.
I'm sure all of these problems are easy to fix, so I'm frustrated that I've left two very polite messages (one on Steve's cell phone; one at the shop) and still haven't received a call back in over two weeks. I spent more than $10k with Southwest and thought Steve and John were very professional and helpful during the remodel. I think it's very unprofessional now for Steve to not follow up on these issues that I've documented through date-stamped photos.
I think it's interesting that the majority of these 5-star reviews for Southwest are from people who don't write many reviews. This can be a sign of business owners asking for favorable reviews in return for providing a discount. If you're researching electricians or any other businesses on Yelp, I recommend doing your homework. Just because the business has 5-star reviews does not mean they truly are a 5-star business.
So a few months after I'd left the messages and wrote the 1-star review, Steve called me. He apologized and explained that he'd been dealing with some family issues. He had also let go one of the workers who had done my electrical. After making an appointment to come out the following week, I sent him my list of things that needed to be fixed, detailed in my original review.
As promised, Chris came out on Monday. He was on time--even early--friendly and courteous. Chris made some recommendations on how to fix some of the problems, did the work, and also saved the day with some quick thinking. He also changed out a motion detector switch to a regular one even though it was out of scope.
Steve himself came out and we smoothed things over. I was happy to have the work completed quickly and even talked to him about coming back to install a new light over my dining table.
Although I would have preferred the work had been done properly originally, Steve takes pride in his work and I know he felt bad that there had been issues.
I understand when family matters come up, and I told him as much. However, I do think he should have left an outgoing voice message explaining that he was taking time off and would not be returning calls for an extended amount of time.
I was actually about to hire another electrician to fix all the problems, so I would been pretty upset if I had done so only to have Steve contact me afterward.
***ORIGINAL REVIEW BELOW***
My initial experience with Steve and John, who were recommended by my contractor, was good. However, I've now left two messages this year for Steve asking him to come back and fix small issues that came up within weeks of my moving back into my remodeled home: canned light went out, dimmer makes a buzzing noise, smoke alarm fell off my master bedroom ceiling. And the big one: fans in both baths come on when heat/air does and not necessarily when they should. I.e., when I'm showering and the bathroom steams up.
I'm sure all of these problems are easy to fix, so I'm frustrated that I've left two very polite messages (one on Steve's cell phone; one at the shop) and still haven't received a call back in over two weeks. I spent more than $10k with Southwest and thought Steve and John were very professional and helpful during the remodel. I think it's very unprofessional now for Steve to not follow up on these issues that I've documented through date-stamped photos.
I think it's interesting that the majority of these 5-star reviews for Southwest are from people who don't write many reviews. This can be a sign of business owners asking for favorable reviews in return for providing a discount. If you're researching electricians or any other businesses on Yelp, I recommend doing your homework. Just because the business has 5-star reviews does not mean they truly are a 5-star business.
14435 Big Basin Way, Ste 130, Saratoga, CA 95070
We had a new AC system installed in June last year. For some reason, it was interrupting our furnace system and shutting down the power. After several visits over six months, Jeff was finally able to fix it. Turns out, our furnace filter was restricting air flow and causing the problem. We really appreciate the time and effort it took to diagnose and remedy the problem. Thank you everyone who helped, from the lovely people in dispatch being patient with me and the team that came to help us out! We highly recommend Bellows for any and all of your projects! Wonderful people to work with!
100 Cristich Ln, Unit G, Campbell, CA 95008
I tried 5 different electrical company's before finally going with Oak Electric. Kolie and Christine are hands down the best people and company for all your electrical needs. They were very professional, on time, everytime. They ensured our satisfaction before, during, and after the job was completed. They went above and beyond at every phase of the job. I cant say enough good things about this company. We couldn't be happier with the skills and workmanship that they provide. We will definitely be using them in the future.
San Jose, CA
Was recommended thru Hot Tub Warehouse, and Jon and his crew were amazing. He noticed I had an outdated electrical panel and said now is the time to upgrade. He and his guys showed up on time finished the job. Was very professional and on time. The panel looks great. He answered all my questions and concerns. He and is team were very friendly. would highly recremonned.
1713 Little Orchard St, San Jose, CA 95125
we had a Ring door bell installed. Wiring had to be done from scratch.
Josh and Cory and Sam are very knowledgeable about their craft.
Super clean work, fast . very pleased with all their work. Will definitely recommend.
Josh and Cory and Sam are very knowledgeable about their craft.
Super clean work, fast . very pleased with all their work. Will definitely recommend.
2015 Research Dr, Livermore, CA 94550
It was very easy to interact with Brian, via email or text we were able to discuss the project, and schedule a date for it. Brian was on time. He did a terrific job, extremely clean. I needed to install a Tesla wall charger, which involved adding amp circuit in my main panel. The installation is super clean. I also asked him to instal 2 outdoor outlets and same, perfect job, super clean. He is now saved in my favorite contact and will for sure use his services for my next project. Professional work, very nice and friendly, pay attention to the details. 5 stars work ! Definitely recommend !
San Jose, CA
I called Lam on a Saturday morning to help with my kitchen light dimmer which stopped working. He was over in a few hours to fix it, finished the job very quickly and didn't over-charge me for what ended up being a small job.
2177 Golden Dew Cir, San Jose, CA 95121
Amazing work done by clever electric. Neat and attention to detail. Crew members are friendly and listen to customers for before installing lights. We got installed the 16 recess lights and 2 pendants in 8 hours. I highly recommend clever electric. Superb work!
3029 Mauna Loa Ct, San Jose, CA 95132
I highly recommend Zurc Power Solutions for all your solar needs. Francisco is very knowledgeable and can easily explain the intricacies of going solar. They installed our system 3 years ago and have kept in touch by monitoring our system to make sure everything is working properly. I've referred him to friends and they are all very happy with their systems. Best of all, in this heat we can keep our house cool and we actually got money back at the end of the year. It's easy to do. Just call Zurc Power Solutions and get your solar installed today.
75 Dillon Ave, Campbell, CA 95008
We have used Odom Electric on three separate projects at our home and each time have been very pleased with the work Rob has done. The first project was installing lighting in our back patio room as well as running electrical throughout our outdoor kitchen and upgrading our electrical box. Next he updated electrical on an outlet in a bedroom wall. Most recently he completed a lighting and electrical upgrade job on our kitchen reface project including setting up dedicated circuits, recommending and installing under cabinet lighting and adding/upgrading outlets. Communication is always clear, he ensures work is done in a timely manner and in line with our vision, he is conscientious about keeping the work area clean and he's a really nice guy. I would definitely recommend Odom Electric and will use him again on our next project.
San Jose, CA 95126
Very helpful. Very knowledgeable. Very honest.
Gave advice over the phone and dint even talk about charging for it.
Gave advice over the phone and dint even talk about charging for it.
San Jose, CA
Ben has helped us multiple times and has been reliable and punctual every time. He has been polite and very professional in his work. He even charged us less than what he quoted on the phone for an emergency weekend work when the it ended up being simpler than originally expected. I strongly recommend him for electrical work.
Foster city, CA 94404
We had several electrical outlets that lost power. Anthony came out and diagnosed the problem quickly and gave a reasonable estimate for repair. He was able to finish the job about an hour after he came out. Thanks again
San Jose, CA
Nor-Cal Painting team has been helping us with numerous construction and remodeling projects in the past few years. Vinh - the hands-on owner - is a knowledgeable, hard working, accommodating, and most of all an excellent problem solver, capable in just about everything related to constructions and engineerings - besides painting and electrical jobs. He pays attention to every issue, big or small. We feel fortunate to have known someone unique like Vinh.
San Jose, CA
just go a generac generator installed, they were professional quick and efficient, Jay, Cody, Dewey, and Mike Fisher are the best.
San Jose, CA
Dan is a top notch professional who invests in the quality of his work and the satisfaction of his clients. He helped us with some generator maintenance and came back over multiple days to do a really thorough job. He is fair in pricing and takes the time to educate clients on important topics like generator maintenance. We were very happy with this work and highly recommend Charles Electric. #supportcoastlocalbusiness
San Jose, CA
Brian was quick in getting me in the next day for a quote & the job the following day. He was very nice, professional & reasonable in price. I would definitely hire Brian again.
Mountain View, CA 94043
Dan came through for us for a simple GFCI outlet problem in our bathroom. I screwed it up and he fixed it. Straightforward and quick.
San Jose, CA 95118