Five or Free Electrical Solutions

Very responsive and reliable.  
Very much appreciate the length to which they went to keep communications relevant and timely.
Knowledgeable technician. Very polite and efficient.

Thank you.

I could not be more pleased with the service I received from the folks at Five or Free. PG&E had sent me a letter requiring me to have a ground wire moved. I contacted Five or Free on Monday morning and spoke with John who kindly and promptly set me up with an appointment for Tuesday. John was cool (we spoke for a minute) and after learning I am a veteran he encouraged me to apply for the company's veteran discount (really helpful).

On Tuesday Tim A came by in the morning to assess the need. He was on time, quick, and super friendly. The team set me up with a same day appointment to get the job done. Later that afternoon Tim returned and knocked out the job in less than 30 minutes including patching up a wall. The work was done well and done quickly. These guys are GREAT. You've earned a customer. AND thank you for the great price. Again, thanks Tim and team for being so excellent. Two thumbs up.

Another job very well done. I have welcomed in the My Home the service people from Electrical solutions. I must say that the three jobs that they have done in the past have been nothing short of perfection. The guys have installed five lighting fixtures for me, and I have been very happy with the results. I would recommend Electrical solutions to my friends and neighbors, without a doubt.

I decided to try Five or Free for some electrical work I needed in my garage and also in our bedrooms.  I was adding several light fixtures and also adding an electrical outlet in the garage.  For the cost of the work performed, I felt they did an adequate job, but I was not impressed with their organization or follow up.

I had to correct an invoice as they did not remove an item that the on-site electrician stated was not needed.  If I hadn't caught that, I would have been over charged.  

I also had to follow up on the permitting process to make sure that this was all done according to code and filed with the city.  I feel like they should have been more proactive in making sure that this was communicated and scheduled accordingly.

Finally, there was a switch that was not installed correctly and had to be corrected by a follow up visit which took a couple of months after the initial work.

I don't mind paying a little more for high quality work and good communication, but I feel they fell a little short in both of these areas.

I hired Five or Free to mount and install a couple new ceiling fans for me and they did a great job throughout. Both the estimator and the techs who did the work were friendly, knowledgable and happy to answer questions.

I was especially impressed with Josh; he asked me all the right questions to ensure that the job got done exactly how I wanted rather than assuming, which I definitely appreciate. He was also more than happy to explain and go into more depth when asked, which I especially appreciate as a DIYer who tries to know his limits.

Another small touch that I wish was more common: In addition to the arrival window (which they were always on time for), they notify you through email and text when they're on the way rather than leaving you to wait and guess.

I definitely will look to them in the future when I need electrical work done.

The fuse controlling our kitchen blew right after the holidays. It appeared that it needed to be replaced.The office was responsive in setting up our appointment and I received text messages throughout the process. Alex came out and was able to reset the fuse without any repair.  Even though the service visit was scheduled and Alex had to travel 20 mins out to our place from his previous appointment, we were not charged for the service. Other companies were quoting $100 or more just to show up. Thanks Alex and 5 or Free - you will be our first call if we have any other electrical issues.

Very happy with Five or Free Electrical Solutions. They were communicative, prompt, efficient. This is the way to run a business.

Communicative: I got a quick response to my service inquiry through Yelp. At every step from initial contact to all my emails, to booking, etc. replies were immediate. I was kept informed if a new issue popped up. Multiple confirmations, both written and voice were sent. While I liked talking to a real person, I also appreciated the written confirmation detailing the job expectations.

Prompt: Tim, the electrician, was great. The main office messaged me before he arrived but Tim also texted and called me with his ETA. My time is just as valuable as my wallet. I appreciated that he showed up when he said he would.

Efficient: Tim quickly evaluated the problem and gave me an upfront recommendation. His diagnosis was pretty accurate but he was honest when other problems emerged. He patiently explained the issues and I didn't feel ripped off. Price seemed comparable to others. Not cheap but I don't begrudge them making a living.

Above and beyond: Tim didn't have a part and promised to return first thing in the morning to complete repairs and he did. I've worked with tradesmen in the past with no sense of urgency or respect for the customer. Working with Tim is great and Five or Free Electrical Solutions will stay on my reliable contact list for future electrical needs.

5+ stars

we had a Ring door bell installed. Wiring had to be done from scratch.
Josh and Cory and Sam are very knowledgeable about their craft.
Super clean work, fast . very pleased with all their work. Will definitely recommend.

Firstly, the representative that came to give me a quote was on time and courteous - he explained everything and applied discounts where he could; I don't think my experience was a problem with my particular representative.

I contacted Five or Free Electrical Solutions to remove an existing level 2 Tesla wall charger I already have installed (which cost $700 to be installed in the first place) and replace it around 6 feet away on the same wall with a NEMA 14-50 outlet; essentially replace the hardwired car charger with an equivalent appliance outlet - yes there was some slight rewiring required since a longer wire was needed.

The quote I received - with a plentiful 10% discounts applied - was an astounding $2,884.50. Note: I am not an electrician so perhaps some of the work on the quote was required - but I'm doubtful seeing as the circuit I was quoted for is already present, I already have a level 2 charger installed. The permitting fee of $600 is arguably not required also because the outlet would have also been within 6 feet of the junction box, and looking at local permitting fees you are charging more than $500 over the cost of the permit.

Thankfully, I did receive much more reasonable quotes from competitors so will not be using Five or Free Electrical Solutions. Please do your due diligence and get competing quotes especially for car charging! Like I said getting my charger installed originally was only $700, being overcharged more than $2000 with seemingly unnecessary line items is somewhat disingenuous.

Hi Gilbert, Jon, Tim, and others.  Want to provide a quick check-in for today's appointment.
Thank you Gilbert for coming out today - I value our business relationship over the years and everyone who has supported me in the past, and up through present with my recent project.  Today's assessment and recommendations are excellent and feel confidant and in great hands.
Thank you for all you do.
I highly recommend Five or Free for all electrical needs and services.

Alex came to our house today and fixed our problems in no time! Communication was Al great and the pricing was even better. One of the best experiences I've had with soliciting support on Yelp. I can't recommend these guys enough.

Out of all the diff electricians I talked to, they were the only ones that followed through AND were able to do a free consultation. Everyone else I talked to wanted either a fee for the consultation or a deposit.

They came by to assess my place's ability to have another coax Jack installed. It did take awhile for them to show up for the consultation. 1 appt was canceled about 2 days. They were surprisingly on time to the next appt, and on the earlier part of the timeframe which was nice.

They presented me with 2 options with diff costs. The price was pretty decent compared to the other electricians I talked to.

On the day they were supposed to install it, then ran like 2-3hrs behind from the project before me and canceled the day off during the timeframe although they were trying to give me status updates. Huge inconvenience as I had the day off.

When they were able to reschedule, I was the first appt and overall, I was pleased. My electrician was friendly and explained which option he thought would be best, did the work, and even got me paint that matched my walls from Home Depot to cover up the holes they had to make for my project. The coax Jack works great!

We had an electrical problem so we reached out for service. Alex  with Five or Free Electrical came the next morning with an arrival window of 7-9 am. The response time was excellent, he was punctual, communication was excellent, and the service call was impeccable! Alex was polite, professional and very respectful of our property. He wore a mask, booties over his shoes when he came inside, and even wiped down the switch plate and door jambs where he worked. He inspected the main service panel, removed and reinstalled the breaker that was loose that caused arcing and photographed everything to provide his recommendation for repairs. I highly recommend this company. While other local electricians were three weeks out to even come look at our problem Five or Free was amazing! No charge for the service call/ estimate! Thank you!

Alex came to my house in Clayton and was able to diagnose and fix our issue within the same hour, and didn't even charge us....highly recommend and will use again.

A super thank you to Alex. Alex came over to give me a quote for a bidet outlet and move a chandelier. An absolute A+ in customer service and professionalism.

Later Alex and Cruz returned to do the work. Alex was able to install the outlet without making a single extra hole. no need for patchwork. They got creative and ran the wires like pro's

Thank you for amazing work!

Cory and George were our team from Five or Free. They showed up on time. They also had great communication. Not all electricians know how to put in wifi switches but they did and they did it efficiently. Plus they put in 3 ceiling fans and 4 outdoor lights. Everything looks great and works well. They also cleaned up after they were done. I would highly recommend Five or Free and this team. I would definitely use them again.

Highly recommended. Answered to my quote request for chandelier replacement within an hour.

Quick scheduling for estimate (Thank you Eric), and very reasonably priced. The guys who came out for installation were very courteous and professional.

I would hire them again.

My entire experience with Five or Free was incredibly positive, starting with the estimate by Alex, through the email communication to finalize the job, and finally through the incredible installation work by Tim. This company just hires really well and sets very high standards for themselves. They are also outstanding communicators and very respectful and helpful, checking in throughout the process the perfect amount. And Alex and Tim were just so nice. I appreciate people that are experts at what they do and I will gladly go back and use Five or Free again.

George and Johnny switched out a laundry room light and installed 2 GFCi outlets in our backyard. They were efficient and respectful (wore shoe coverings, cleaned up after they were done).  They were detailed in their explanation of the work they completed and took pride in the job! Prior to that, Tim completed a free estimate and was clear about the work involved. The interactions with the front office (Jon) were efficient with scheduling. We will use their services for future electrical work!

Seems like this company prices by the value of the house instead of the work. Quotes $5,000 for installing a 220V outlet 10 feet from panel inside the garage! Truely means 5 in name means its quotes starting fives?

Now have multiple quotes from reputed electricians for close to $1k, which too seems excessive so still seeking bids. But $5k??? The Gilbert guys has to be installing gold plated wires!!!

Just get someone else for your electrical work.

I had a message out to 5 companies for help with my outlets and they were the only company to respond. They were efficient in getting me scheduled and communicated before, during, and after the appointment. Alex came out and went over a few of the outlets I had concern with. He was knowledgeable and had no problem answering my questions.
I was quoted $300 to replace just 4 outlets (which seems pretty high to me considering I can easily go buy them cheaper myself). Having worked with an HVAC company I get the up sell, but it wasn't explained to me why so much and what warranties I would get or anything and I was kind of taken a back by that.
All in all a good experience though.

Alex showed up right on time this morning and took a look at the two issues I had... One evidently was a non-issue, but he pointed out to me that maybe it was the rating on the light bulbs I'd been using in a hanging fixture that caused them to go out immediately. Whatever it was... that light is now working perfectly.

Then he got to work on installing my new Nest thermostat, something I really didn't want to tackle on my own. It took him no time at all... he got it configured to the point where I had to get in with the app to finish set up, but even at that point, heating and cooling were working from the new device. I've done my part and it's all working perfectly now.

GOOD price, too. I'd gotten one site unseen estimate that was way too high, so I'm glad I waited! Recommended and I will call Five or Free the next time I have electrical work to be done.

Alan and Erick for Five or Free were top notch. Efficient, professional, safe in their work.  Recommend Five or Free. Thanks!

I've hired this company for many electrical jobs. They are always efficient, friendly, good value estimates, great communication and always on time. They always let you know when they are on their way and also email a short bio of the technician that will come out for service. Tim G. came out for an estimate and did the job on the spot which I really appreciate it. Friendly on time service. Thanks Tim!

Very professional service, fast, accurate and affordable. Easy to communicate and schedule free of charge estimate. The electrician Alex showed up in the mask and disposable shoe covers. Was very polite and respectful. Worked fast and showed knowledge of his job. Highly recommended!

I needed help installing a light fixture in my master bedroom. I was able to make an appointment over the phone and the electrician Alex arrived on time within the promised timeframe. He was very clean and efficient and respectful of my home in protecting the furniture.

I appreciated how they send multiple emails and texts with reminders and a notification when Alex was on his way including a picture of himself.

The estimate process was easy and the job was scheduled to be completed within a few days.  The guys came reviewed the work with me, double checked at a couple of stages and explained what they were doing.  They completed the project about 1/2 through the day.  They cleaned up prior to leaving taking all of the parts I requested.  Completion of the project to payment was smooth.

16 recessed lights throughout the house.  All that's left to do is painting.

Here is the latest: We finally were able to pass inspections. On 10/20/2020 (3:15 pm) we received a voicemail from the vendor. They wanted to discuss the issues we had and it seemed like they wanted to make things right. At the end of the voice mail he said if he did not hear back, he would still follow up. I called them back and left a voicemail on 10/21/2020 (9:00am). We have not heard back from them since. Now the two workbench outlets are tripping the breaker, without anything plugged into them. You would have expected better service on a $9k project. Definitely false advertising on their promises.

They were fantastic and I highly recommend.  Alex our Technican was professional, courteous, fair, and just flat out awesome.

Very fast response in Yelp. Good communication. The technician is very knowledgeable.

We had Five or Free Electrical Solutions from Livermore put in recessed lighting in our kitchen and dining area. They removed the outdated florescent lights, hanging light and ceiling panel.  Therefore, the ceiling had to be patched up with new wallboard and plaster.  They don't paint, but we knew that from the initial quote.  We knew exactly what we were getting from Eric, who gave us the quote.  

Gerry and Chris were very knowledgeable about their trade and quite efficient.  They answered all questions asked.  They were good natured and warm and friendly with us as well as with each other.  They worked very well as a team.  

We highly recommend this company and would hire them again.

Very professional and courteous. I hired five or free after getting quotes from several other places. I needed a wall heater replacing. They provided a free quote to start off with which is a big deal. They were very good with the communication. Sending email and text updates of the status of the technician and when the job was about to begin and end. They sent a technician bio with a photo so you know exactly who was going to be turning up on the day. They were timely, arriving when they said they would and got the job done very quickly and cleanly. I would not hesitate for a minute to use their services again. It was very easy to deal with them and they were very accommodating.
Thank you!

Second time I have used them and was very pleased each time. From the text and emails about them being on the way to the real time tracking of the truck as it travels to me, this only matched the experience with the electrician.
Tim arrived on time, used Covid precautions and shoe covers. Tim was efficient and informed me of what he was doing as he went. Very professional.  Could not be more pleased.

This was a great service experience from the get go. We needed them to install a 30lb chandelier and replace ceiling lights on a 20ft high ceiling. Gilbert came through and gave us a quote, and setup a time. The day of the job, Alex and George showed up ready to get it done. They came with boot covers, plastic covers for the furniture and wore masks. Gilbert came to check & assist; and between the three of them, they made what looked like an impossible job easily done.
Can't recommend these guys enough.

Did not work out only offered a consultation for an job that was straight forward for a fee.

I shopped around a Bit, So Happy that we decided Five or Free . (Justin  Silva ) worked on our not so small  job
wonderful experience

Very knowledgeable ,professional Clean, extremely courteous
Will definitely use again  
Thank you Justin

Yelp previously removed my review because I posted the same on two of their locations so I'll fix that. I'll include my initial review below with this update. In addition to my review below the quote they gave me for my work was $6,500 ~ and I ended up getting work done for $1,730 receiving two other quotes for $2,030 and $3,000. They are more than twice the price for lackluster customer service. And no I didn't change the scope of work to what I was quoted.

Original review; I've decided to turn my detached garage into a home gym and needed some help with electrical work so I called Five or Free Electrical to schedule an appointment for them to look at the scope of my work. Scheduling was easy and professional and a few days later they're at my house to look at my job. Gilbert arrived early and I was ready for him to review. We have no insulation or drywall up so everything is open and ready, a seemingly easy job. He verified some power lines running out and took some pictures to create a quote. I paid the $50 deposit which can be applied to the job if done. Gilbert mentioned he'd probably have it to me by next day. I told him I wasn't in a rush and that would be fine. 2 days later I called requesting an update. I received a call the day after my message saying the project would come to my email within the next day. Well Friday came and went, the weekend too. So yet again I call, a full week after having the first visit, and the representative promised that Gilbert would be notified and that I'll have it by end of day. The scope of work may be too easy or small and not worth their time. My emails correct on file - they sent me all the links to review them on all their linked 3rd party reviewers the day after my visit. No quote, no call, no updates. An absolute waste of time to even consider using this company if you value your time. This poor execution on how they treat their customers may reflect in the actual work they perform. Why do I, a customer, have to try and chase YOU down for work?

I have a few light switch and fixture fixes and called one other company and was told just to get an estimate will need 2+ weeks. I just called Five or Free and got an estimate appointment the next day.

Eric comes very friendly and gave a reasonable estimate. The crew then came the next morning very on time. All the works are done very clean and neat. We are very satisfied with the works.

Josh's team showed up on time, we're very respectful, informative, knowledgeable and thorough. If I could give the 6/5, I would. I hope to see them again on our next job. You have earned our continued business for all our electrical needs! Thank you!

Totally disappointed with this electrical business.  Our first appt, they rescheduled it bec one of their electrician was sick. On the rescheduled day of appt. their staff was running late and we told them it was ok. We have adjusted our schedule for this appointment and no one showed up. We called their office and no one was answering.

I have worked with these guys on two occasions.  It feels like you are back in the 1950s with polite, in-shape, young men coming to your house to do electrical work.  The results both times were perfect.  They keep their promise to keep thing clean and they are always proper in their speech and conduct.  The quality of their work is also unmatched.  I would recommend them highly and won't use anyone else.

Job came out today to do some repair work for us , they totally lived up to all the 5 star reviews.
I can't say enough good things about this company and the tech (Job)
We have finally found our go to electrician.
On time, great price, great service, we will be using them again,
If you are looking for an honest, affordable, on time electrician call them

Great customer service! Great communication- emails and text messages to let me know what job will be done and when a tech will be arriving. Also the company provides background info on the tech so you know a bit about who's coming into your home. Tim came to do a free assessment and consultation. He was polite and friendly and gave me all the info I needed. Quickly was able to set up an appointment to get the job done a few days later. Christian was amazing! Even found a way to get the job done more efficiently than anticipated so I ended up saving a couple hundred dollars! They are not only friendly and good at their job, but were very safe when entering my home (shoe coverings, face mask and gloves). Highly recommend these guys! Top notch service!

Requested multiple quotes from various electricians to install a new electrical charger at my house.  Five or Free were very professional and provided very competitive pricing.  Decided to go with them and I am so happy I did.  Work was scheduled very soon after I signed the agreement.  The workers that came were very knowledgeable and respectful.  They installed the charger in the time they said they would.  The company also took care of doing the necessary paperwork and pulling the permit from the City.  Today the City came to review the work and it passed with no problems.  Thank you so much to the crew at Five or Free.  For sure I will reach out to you again when I want to do more work.

Outstanding service on the phone and very prompt! I like the person on the phone and the technician who showed up was very pleasant and very nice . He tried to work around the numbers with the price and to be honest - I couldn't accept their offer because of my budget.
FYI peeps! If you live in Livermore they will give you a discount!! Give them a call and check them out!!!

Unbelievable service and all communication was clear and professional! I can't emphasize enough how accommodating everyone I've encountered with has been. From Ethan on scheduling the initial consultation, Sal on arriving promptly and providing thorough details of what the next steps would be and Alex and Chris on the flawless execution of replacing light fixtures! They were so polite and even made a trip back to give me back LED bulbs from the old fixture that were brand new.
I HIGHLY recommend this team for any electrical work you need done in your home. Reliable and easy to work with!!!!

We hired them to remove an old ceiling fan and install a new one in a different location. They have a nice high-tech interfacing experience. They came and gave us a free estimate - immediately sent us an email and were able to accept the quote within the email. Alex and Jorge arrived on time, very friendly and respectful of COVID precautions (masks, booties, sanitizing wipes). They did a great job and cleaned up after they finished. Very impressive!

Gilbert and his team did an awesome job at our home. They're efficient, clean, and very professional. They got 2 works done, in just 2hrs. And these jobs were not easy....but the guys made it look like they were. 16ft Foyer was turned down by many, but they took it and did a fantastic job. I don't normally tip for something I'm spending money on already, but the techs deserved it. I will even consider these guys to work on some projects at work. They have earned my trust!

Great service, Tim was my electrician he came on time and was very knowledgeable about his work he explained exactly what the problem was to me so I could understand, he did a great job on getting the power restored very quickly and did a fantastic job on cleaning up after he finished the job! I also appreciated the fact that he wore covers on his shoes to keep the floor clean. I looked around and found his prices to be very fair and he even offered me a discount for first time home buyers I highly recommend Five or Free electrical solutions, Tim was great, he made everything easy and showed me a great example of how good the service is at his business.

These guys were very quick, friendly and personable. They were knowledgeable and did great work. Really appreciate their attention to customer service. Highly recommended! Thank you

We had four electrical outlets in our kitchen stop functioning and weren't sure if it was the GFI (and the three outlets downstream of the GFI) or a breaker that was wiggly. When we started calling to get an electrician around 4:30 PM and the first few electrian services we called were already closed. When my husband got through they offered us a specific time a week later. He initially declined, but I told him to call back and take it. The next day he called more electricians, but the best he could get a guy who would say maybe Tuesday or Wednesday. I figured a specific appointment was better, we moved things around to wait a week.
The guy showed up partway through the time window, and quickly determined that the problem was the GFI not the breaker and had the right type of GFI outlet on his truck. He was very careful installing it, because the replacement GFI was somewhat different than the 21 year old one. He explained the difference and the accommodations he had to make to get it in place and carefully tested to make sure that it worked properly. He was done before the end of the time window.

Please read this review before you hire another company!
I am giving this company 5 stars because they truly earned it!
Jon was the representative that called me back quickly after I requested a quote. VERY professional and thorough. Days later I had an electrician scheduled to come out to price the task. Josh was on time! Actually early this is a huge factor for me.
He was professional, covering his shoes and asking what was needed and listened!
He gave me a quote, I though was a little pricey. Then he began to look for discounts and he gave us one for military.
He also wrote up a sensor light to be installed in my hallway!
Days later Tim and Gerry came to do the work.
They also were on time and prepared to work.
They worked hard and did an outstanding job installing a new ceiling fan in our bedroom. Wait when they left that night the fan started making a humming sound!  Oh no! I called the next day and sent an email. Again Jon returned my call and said he would send them out to rectify the issue and he apologized for the problems.
Tim came back asked what was wrong and then went to
Work. Come to find out the switch I purchase was not the right one. Well! Tim went to the store got the right one and fixed the problem No extra charge????!!!!
Above and beyond GREAT Customer Service!!!
I hope you will hire this company for your electrical needs!
They are the BEST!
Thanks guys! I love my fan and sensor!
Kelly

Everything was great and can't thank you enough to everyone I talked too. Made an appointment and was kept up to date on when and who would be arriving. Alex and David arrived, very friendly listened attentively to what the issue was and put forward a solution. They weren't just electricians but made it a effort to develop a relationship with their customer

They were very friendly and responded quickly to all of my requests! Sal from Five or Free came out to quote my lighting job in little time, and had  the whole job mapped out within 30 mins. After scheduling a work appointment, Tim came out and took care of the job for us! He was friendly, knowledgeable, and paid attention to detail. One of the light ballasts he installed wasn't working once the job was complete, and was clearly a defect from when it was purchased. Without hesitation, he took it down and went back to get a replacement ballast to finish the job, still finishing before they say he would! We'd like to thank Tim, Sal, and the rest of the Five or Free team for making this electrical job an easy and safe process!

Used in the past and they were great. Latest experience was sub-par. Made an appointment for a quote from 11-1. Took off work to wait at home during that window, and then headed back to work. Guy showed up at 1.15, but I was already gone.
They apologized and we rescheduled for a Thursday, 9-11. They called the day before and asked to change the time, which was fine.  They actually showed up, and the technician was good, very courteous and knowledgeable. However, he said he would send us a quote by the next day. It is now a week later and we never got a quote, even after emailing  customer service. It's a shame, beacuse in the past they have been very reliable.

My experience with these guys to this point has been below sub-par. They were very late to their initial walk-through, and a week later I received my first email from them, to one of two emails I supplied, saying that BOTH email addresses I gave them bounced back their quote... yet I received this notification on one of the email addresses I gave them...................... strange.... so now I wait to hear back after I had to request the quote AGAIN.

UPDATE: After several back and forths, and them coming out numerous times, the job did eventually get done. They did disconnect something I wanted to stay powered. And wanted to charge extra to reconnect, so I passed on that, but ultimately, there are toooooo many people the info went between from initial walkthrough to the job actually getting done, and that I believe is the main problem.

If you're gonna walk out a job, at least be there when it's done, or show how it's supposed to be done.

Five or Free was great! They came over to my house, gave me a fair estimate and did a great job. I recommend this company to whomever needs professional electrical needs.

Super awesome company, they came same day, check out my problem & didn't charge me...  THANKS SOO MUCH for great customer service HIGHLY RECOMMEND!!!

We received excellent service for our electrical problem.  Alex Gonzalez arrived promptly and found our electrical problem was due to outdated lighting fixtures.  We were relieved to learn that we didn't have an electrical short causing the lights to burn out so quickly.  He gave us a reasonable quote to replace our four kitchen lights and we scheduled an appointment.  Alex was very knowledgeable, and helpful.  We are very pleased with the service we received and highly recommend Five or Free.

Today, 1/30/2020, Technicians Allen and Timothy arrived promptly to install the four new kitchen lights that we ordered.  They completed the installation and went out of their way to explain in detail the difference in the lights and how they worked.  They completed the work way ahead of time in a very professional and courteous way.  We are very impressed with their expertise and customer service.  
We are very pleased with the excellent service we received and will recommend Five or Free to our friends and family!  We are so happy we called Five or Free!

I hired an electrician to come check out some outlets that stopped working after a storm. I know nothing about this sort of thing, but I knew well enough to check the basics (breakers, fuses, etc). Well, apparently I didn't know enough!
I was easily able to schedule an appointment and the technician was here on time. Sal arrived, and after checking out several outlets, he knew what the problem was and quickly fixed it. Everything is working well! He noticed we were military veterans and compensated us for that. I'd never call another electrician. From now on, we will use Sal. Thanks so much!

Great company! They were very helpful and complete the project within a week of the consult. Thanks Dive or Free Solutions.

These guys were great! Very professional, from email/text updates to the technicians that performed the quote and the work. They installed 2 upstairs ceiling fans with lights, putting both on a single switch with dual control. Very slick! The price was good, they arrived when expected, and did a great job on pretty short notice. Highly recommended, and we will go back to them with any future electrical needs.

Five or Free Electrical Solutions were wonderful to work with. Sal came out and gave a quote for the work, he was professional and knowledgeable. Alex Gonzalez was the technician who moved my lighting fixture to be centered over my dining table. He was on time, polite and also very professional. The work was precise and he cleaned up after like it never happened. I would recommend this team for any electrical needs.

These guys were great!! We needed quite a long line ran in order to install our new hot tub.  They arrived on time, were very quick with the work they had to do, friendly & really cared about making sure the job was done right.  I am very happy we went with Five Or Free Electrical!  I highly recommend.

Five or Free Electrical Solutions were amazing for us in a time of very strict time constraint. Sal came out, evaluated our need for an electrical line for the sump pump in our foundation, gave us a quote and took extra time to help us solve some other solutions. He was extremely professional  and understanding, going beyond what was expected. Then Tim and Sam arrived to complete the work one week later. They executed the job extremely well, they were knowledgeable, respectful, prompt and quick with the work. We were so grateful for this experience as it was so quick, easy and completed to our satisfaction. Both customer interaction, communication and job completion were beyond our expectations.

The most communicative electrical contractors I've worked with.  Pricing is fair for work that's not inexpensive. Scope is well documented so it is clear to understand what the price reflects and they intend on doing and how. I recommend them to anyone.

Very professional and knowledgeable electrician. I would definitely recommend  and call them again if a need arise.

Alex arrived to the house on time, even though I mistakenly gave the wrong address (my bad!), and he was very professional, and upon my interaction with him, very courteous. He assessed what needed to be done and verified the outlets that needed to be upgraded at this time. The 2-3 days later, Tim came to the house and verified the outlets that he'll need to upgrade, all 6 of them. Tim methodically replaced all outlets, and we reminisced growing up in the Bay Area. Throughout the project, Tim mainly focused on the job. I knew then that I realized I have found my new go-to electricians. Five or Free has been great from my initial contact with them for a quote to the completion of the job. I highly recommend them!

Rarely to write a review on Yelp, but these guys are great! I called them for the estimation. My job is very small. Take out ceiling fans and replace the new lights. A lot of company does not even give me a quote because they think this is a small job. But, Five or Free they call me right away to schedule an estimation. On the day of the estimation, Sal, a technician will give me a quote. He got a flat tire and he calls me right away said he will come late. I am okay with that. But they should charge me for the estimation service fee. He waived for me because he shows late.
Today is the project day. Chris is my technician today. He shows up on time and does the thing perfect and fast! Both of guys even give me a free check out for other electricity in my house. I will recommend them to my friend and also if i need help they will be my first option.

The customer service that we received from Five or Free was top notch. The person on the phone (John, I believe) and our electrician, Tim, were both helpful and prompt. He was respectful of our home and gave some helpful tips and tricks that we can use to avoid the same issues in the future. They were on time, easy to book with and cost-efficient. We'd definitely recommend/use this company again!

Let me start off by saying that it didn't exactly start off on a positive note, as they were over an hour late showing up for the initial issue for which I called them. All the lights and plugs in one room suddenly stopped working. This was the 2nd time this happened in a couple months. The first time, we had a different electrician come out and he never found the issue but the lights suddenly began to work again while he was fiddling around in the subpanel, so he scratched his head, said he wasn't sure what it was, collected his $165 for a 20min service call, then left.

Then when it happened again, we called Five or Free and were told that they would be here between such and such time the next day. Long story short, they were over an hour late and I was quite frustrated, but they apologized sincerely and profusely and wanted to have a chance at fixing the problem, w/ no charge due to their tardiness. They figured out the issue within less than an hour (it was a loose connection in the home run outlet that was affecting the rest of the circuit). The first guy that came out a couple months prior didn't even check for this issue, though it's apparently a common reason for the problem we were having.  During the entire troubleshooting process, Gilbert and Alexis, the owners of the company, explained everything they were doing and why they were doing it.  I was impressed at their enthusiasm for their work and their willingness to educate the homeowner.  True to their promise, they didn't charge for fixing the problem.

This brings me to the second part of my electrical saga.  I had been planning on replacing the electrical subpanel with a modern subpanel with AFCI breakers to decrease the risk of fire.  It's an old house built in 1969 and had the old style breakers which don't protect against arcing due to faulty or loose connections, a common reason for house fires, apparently.  I decided to have Five or Free do the job since they seemed really honest, trustworthy and knowledgeable.  I was a bit surprised at how much they quoted me since it was quite a bit more than another quote I had gotten.  But Gilbert explained that they guarantee service on their work for 17yrs & materials for 7yrs, that they would eat the cost if we are not completely satisfied, they guarantee there would be no additional costs for unanticipated issues, their overhead is more than a solo operation due to their fair pay and benefits to their employees, etc.  I was satisfied with their explanation for the higher cost and given their promise to do the job to my satisfaction, I decided to go with them. We scheduled them to come out the next week. They showed up on time and even called ahead to let me know when they'd arrive.  They started on the project at 9am. They thought it would take till around 5-6pm, but being an old house with some funky wiring, it took a lot longer than anticipated. They were there till ~10pm and at one point there were 4 guys working on it, including the 2 owners. They supplied power to our fridge by running a wire from the main.  After they finished installing the new subpanel with new AFCI breakers, we seemed to be back in business with power to the house again, but one of the new breakers kept tripping every time we turned it on, so it was apparent the new breakers were doing their job and detecting something weird in the wiring somewhere. It was very late by this point, so they decided to come back the next day to troubleshoot the issue with that circuit and placed a temporary non-AFCI breaker there so we'd have power.

Well, the problem wasn't so simple because the wiring in the house was not straightforward. They ended up coming out 4 or 5 more times and spending several hours each time to finally figure out the source of the problem, which was found to be coming from 1 outlet in which there were shared neutral wires from 2 circuits. Apparently, the new AFCI breakers are so sensitive, they will detect & be tripped by any number of different wiring issues in the house, hence the reduced risk of electrical fires. I'm still not sure whether the shared neutrals was even a fire danger, but I was happy that the guys were very persistent and determined, and finally solved the mystery of the tripping AFCI.  I doubt that too many other electricians would have spent so much extra time and effort to solve the issue without charging extra. Gilbert and Alexis lived up to their promise to complete the work to my satisfaction.  During the entire process, they were patient, pleasant & courteous, explained clearly what the potential issues were and how they were going about trying to find the problem.  In the end, I felt like I got a crash course on residential electrical systems and now I feel much more confident doing some simple electrical work myself, such as changing out outlets and switches.  I wouldn't hesitate to call these guys again in the future for other electrical work.  Highly recommended! And nice guys, too.

Outstanding customer service -Shown up when they said they would - Called early to let me know they had an emergency - this saved me some time and money - they rescheduled after profusely apologizing for the delay in service - I would like to single out Sal for his service - Explained what he was going to do and fixed the problem quickly - I look forward to using these guys again -Thanks so much !

This company has the best workers who do excellent work with confidence.  Eddie Moreno and Emmanuel came to our office and we were absolutely impressed with their work, attitude and great results.  Highly recommend their services.  We are considering using them to do our solar panels.

Needed an outlet installed yesterday. I was thinking standard 2 outlet, but after listening to the electrician decided to go with a four outlet box. At the completion of the project I am so happy I listened. I would of had to use extension cords. Thank you for a great job at a reasonable price!

Five or free installed 16 recessed lights throughout my home and i couldn't have been happier with the work Gilbert and Tomas did. From the very beginning these gentlemen exceeded my expectations and were extremely helpful and honest  throughout the whole process. I kind of threw them 16 lights and told them to do what they feel is best and my wife and i love everything about them from the light placement to number of lights per room. The thing I loved most about this company is the gentlemen who helped me seemed to truly care about the work they did and to me that means alot to the customer. Anything that I experience in the future dealing with electrical their is no doubt I will be giving five or free a call. Truly professional people. Thank you.

We hired Five or Free Electrical to do a full rewiring of our house. We wanted to replace our knob and tube and bring our electric system to code and after doing our homework and looking at so many estimates we're glad we went with this company. They were very clear since the first time Sal came to scope the work.

Ramon, Tomas and Tim spent many days running wires and carefully installing new outlets, switches and fixtures, new panel, subpanels, smoke detectors, fans, recessed lighting among other little things here and there.

Every single day, they came, did their work and clean up before they left. The amount of technical knowledge they have is amazing, and if they don't know it they will do their research before the next day.

I wish I could give this company 6 stars as they don't only did the work that we needed, they did the work that we wanted and then some.

The other advantage of going with them is that most of the companies had one of two electricians, but they have a big team of electricians that in jobs like ours will come to add more power to the job when needed.

One last advantage they have, in case you are not convinced yet, that makes them stand out in front of other companies (even in front of Diamond Certified companies) is that they offer no interest financing through a finance company. This is a great option no one else has offered.

We hired Five or Free Electrical Solutions few months ago for rewiring 7 of our circuits, Alexis &  Gilbert and the rest of their team were super friendly and professional from the beginning to the end. They communicated what they intended to do and they did exactly that! They finished our electrical project with EXCELLENCE, they passed the inspection and left our home neat. We would definitely use their service again in the future and will highly recommend their service to others!

I have had these guys out before to install chandeliers and they did a great job so when we had a power outage yesterday in my husband's office I knew who to call. Gilbert came out with his apprentice Judah the next morning and searched for the problem. There were lots of options for what could have gone wrong and my husband had done a lot of the testing. Gilbert found a lose connection in a hidden Junction box and was able to get it fixed in no time. Power is back on. Yeah! Thank you Five or Free. You are awesome!

Excellent service. I used 5 or Free for updating my lighting on kitchen remodel. They were very helpful from beginning to end with my project. They helped me find and design the perfect lighting for my needs. The work was done as planned, on time and my house was left clean. Easy to work with, I will be calling back for other projects when the time comes.

Emmanuel, Gilbert, Ethan and rest did a great job from start to finish!  They were creative with their solutions and the job was done in a professional manner.  We will be hiring them for our larger projects in the future!

Timely (early!), professional, and took the time to get the job done right.  Explained each step of the process in a clear and concise fashion, and left the job site as clean as when they arrived.  Will definitely use these folks again.  Kudos to Gilbert, Kevin, and Alex - nice work gents.

We had power go out to half of our home. I am somewhat handy and tried to figure it out myself to no avail,  to the extent that I had to look for an electrician and I found Five or Free Electrical. They were easy to schedule with and able to get out rather quickly. I had Gilbert and Gerry come out on time within the scheduled appointment, and they were able to find the loose connection I had within 30 minutes. Very fast work, and you can tell they know what they are doing. I do have an old home and with that the outlets are old which is where they found out the loose connection was. They told me loose connections are the number 1 reason why electrical fires happen, so I am so happy that they were able to come and make it safe. They were able to fix it for a fair cost, and they were very easy to work with. Any people needing electrical work should call these, you will be very happy with them. Any future work I have I will call only them and nobody else!

TOP NOTCH COMPANY!  Look no further you have found your electrical company!  I have an older home from the 1950's which needed the electrical upgraded and I was also putting in a sauna.  All this work was not my idea of a fun time but I met some great people because of it!  Started off by speaking with Priscilla who was extremely pleasant and very knowledgeable.  Sal came out quickly to inspect our wiring and give me an estimate of costs and let me know exactly what to expect during this process.  Well, needless to say this is an old house and the work was much more than I'm sure even they expected.  It took a bit to get everything done but these guys are the greatest!  Alexis, Gilbert, Kevin and Tim all took their turns doing work here to get the job done.  Five or Free took great caution and care to maintain professionalism throughout the entire process being respectful of myself and my home.  If you need an electrician FIVE OR FREE is the company to call!  They will get the job done and at the price they quote you.  No hidden fees, no surprises, just a good old fashioned hard working company that is here to help you get your electrical needs taken care of!  My sauna is installed, my electrical upgraded, time for some FUN!  Thank you FIVE OR FREE!