Best Electric Furnace Repair in Dallas TX

Once again, Electricians On Call came out. Last time they installed two ceiling fans; today they installed another one and replaced light bulbs that we couldn't reach. We have always had prompt, friendly service. From now on, they are our go-to electricians. Thank you guys!

Called them through Home Depot referrals for a ceiling fan change and TV install. Guy #1 comes out. Changes a ceiling fan. All is good. I ask if he can do some outlet work and he says he doesn't have time so he called for a second appt. Starts the TV which is literally taking one TV down, switching the bracket to the new TV and putting back up. We were not changing the bracket that was already on the fireplace. He worked on this for like 30-45 mins. Can't get it even. We even helped him. Finally says he has to go so Guy #2 can do it when he comes out to do the outlet work. So we go buy another bracket just in case it's the bracket that's the problem.

Guy #2 comes out. Show him the outlet work that needs to be done. He says he's only there to fix the TV. Wait what?!?!  The whole reason for the 2nd appt was the outlet work.  The TV was added later. He goes outside to call the office. Spends 10 mins talking...Ok he can do the outlet work too. Literally gets the new TV up and even in less than 5 mins. Not sure we like the placement so he doesn't secure the TV while we decide whether we want to change to the new bracket and he starts the outlets. Show him where I want them. Puts the hole in the wrong place and says it can't go there due to a stud. Well that's not where I wanted it anyway. Ok so put it here. Cuts another whole. Still not in the right place but I'll work with it cuz I don't need anymore holes to fix. Husband comes out and is upset with all the holes. Guy gets an attitude and completely ignores anything my husband says from that point on. His tools aren't charged so he has to do everything manually which is taking forever. These outlets are going in a bookcase that has a wood paneling back. He split the wood around the holes and we have extra holes. The wall is a mess that now has to be repaired AND the outlets aren't even where I wanted them to be. To be clear...I'm talking about the wall itself. I told him to leave the mess on the shelf in the bookcase and that I would clean that myself...cuz ya know fixing the wholes will make a mess anyway.  He finished and we just want him gone so we decide to live with the TV where it is. He finally leaves. We realize he never finished securing the TV and that the outlets aren't straight. Call them back. Ok they will send someone out. Ok but we don't want Guy #2 again.

Guy #3 comes out. He is wonderful. Fixes everything. Looks at the mess of the wall and says that shouldn't have happened. Then tells us Guy #2 said my husband dropped the f bomb which never happened. I was there the entire time. It...never...happened. Urghhh...

So we get two bills - none for Guy #3. We paid one but felt like there should be some kind of relief on the other because both Guy #1 and Guy #2 took way longer than they should have. Response from owner Miles is nope. They already gave us a discount by not charging for Guy #3 and that's enough. Well duh...he was there to fix what Guy #2 messed up!!  No way we should have been charged anyway!!! Well they don't have enough profit margin to give any more of a discount (ummm...called the cost of doing business). Says customers have the luxury of looking at thousands of reviews of them but they don't have that same luxury to see reviews on customers. Says he looked my husband up on Facebook and we seem like kind folks. WTH???  That is more than a little creepy.   And btw...all this is via email not on the phone so I have all this in writing.

His final email to us says at some point we will need plumbing, electrical or HVAC services again and he hopes we would entrust them again. (Yeah like they're the only game in town). Then says he has a small accounting staff so he doesn't have resources to pursue unpaid bills so if we don't pay it the next day he will send us to collections.

I paid the bill cuz I just wanted this mess to be over with. Although we absolutely loved Guy #3 and would have him in our house anytime, we will never do business with this company again.

One more FYI...In comparing this bill to other electrical work we have done. Team Enoch is more expensive. Although maybe not if they did the work in a timely fashion and showed up with charged tools. And I feel bad about Guy #1 cuz he was very nice and worked hard. I just don't understand why he couldn't get it even but it only took Guy #2 like 5 mins.

Response to Amanda...thank you for responding. It is under my husbands name Michael. I'm not going to post our last name publicly. I verified that this is the correct business unless there are two Team Enoch's that have owners named Miles at your same address.  I'm sure if you speak with him he will remember the situation. We have several emails back and forth.

Consistently excellent, dependable service.  We moved to Irving 11 years ago and now live in north Grand Prairie.  We have used Long Electric for small and large jobs.  We have found them to be reasonably priced, dependable, and responsive.  Their jobs have always held the test of time.  If you are looking for an residential electric and AC service, look no further.

Kevin, was informative, educational, seemed very knowledgeable.  He solved the problem with my AC unit...it is working great again.  He waited patiently while it defrosted, added freon and then made sure it was running well and cooling correctly before he left.  He was never in a hurry, he had a great assistant, he explained what he was doing and why.  I thought for the time spent and job done, he had a fair price.  I will use Kevin again again and would feel comfortable recommending him.

There was a hot time at the ol' house last night!  Our AC died.  In AUGUST.  In TEXAS.  And it's HUMID.  We managed to swim to the phone for help just after 9am and were placed on stand-by.  With confident reassurance Tasha said someone would come see about us today at some point.  So we opened the windows and huddled in front of the fan with a large bowl of lemons.  This event clearly called for lemonade. Enough to fill the Jethro-pitcher.  

The phone rang before we sliced the lemons!  Big Bear Bryan arrived by 11am, replaced a part, waited for the inside temp to drop, and was done by 11:30.  He was prompt, polite, professional, and a pleasant kind of guy.  

Today we became lifetime customers of Big Bear.  You should, too.

These folks responded right away and got the job done at a reasonable price. The work I needed is complete and am still waiting for other companies to return my call. The price was actually less than what they quoted on the phone!

Yes! Yes! Yes! I was referred to this company by another electrical company who was completely booked. The day I called to request service I got an immediate call back and scheduled my appointment. I'm a new home owner so I'm still doing repairs and maintenance from my home inspection so I had a list of things to review. My appointment was scheduled first thing in the morning and I got the call that they were on their way before 9a. My visit ended before 11:30a and we looked at all outlets in a 4b, 2.5b townhome including the garage and attic. I can't compare prices but i feel for the amount I paid, the work I got done plus the customer service....it was worth every penny!

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

Where to start.  This company was the first one I called out of several that actually answered the phone.  I told Michael what I was wanting to have done and he meet me that evening when I got home from work to give an estimate. The job was scheduled and on that day two Bruton Electric vans showed up with 3 guys and the work was completed in the timeframe discussed.  Had up lights installed in 3 areas of the front of the house, two electric runs to our trees in the yard, back yard house lights installed, photo sensor installed and several new switches to run all of the new lights features.  Nothing was half done, rigged or not discussed.  Very professional, cleaned up after themselves and follow up with us in the coming days. This company comes to you extremely highly recommended.

Unbelievable,  I found the plumber laying on my bed several times.  I'm not even going to waste any more time writing the rest of the review.  If you still want to hire them after what I have already said, then good luck.

I will be canceling the MAM plan I purchased just over a month ago. They say their plan includes 'an inspection' for HVAC, plumbing, electric. But these inspections are truly just a way for them to send a sales person to try and sell you a new HVAC, water heater, smoke detectors etc. They use dooms day sales tactics and their pricing is crazy expensive. I signed up two homes and tried working with them this last month on both and was not impressed at all. I did have a couple of plumbing issues and hired them for one job that I had to arm wrestle them to come back and complete after they overcharged to look at it for $500. Then had a circuit board go bad on the furnace, they quoted close to $1,000 to fix/replace it; I called around and found a Trane authorized company and the part was $325 (I had googled to find the  part-and cost) total install with different company was $450. They use fixed pricing, not hourly and they say their MAM plans include a discount but even after that it's still very expensive. Yes I know 5 year warranty, they have costs and over head but so does everyone else. They spend a lot of money on marketing which is why they push to sell new products with higher margins. I get it! Buyer beware. Also even the term MAM plan when you think about it makes my skin crawl, sorry guys they don't have a yes sir plan. I will say their phone service people are nice and their scheduling was on time so this gets a 2nd star.

I had a service scheduled for Wednesday, January 19, for a furnace tuneup on both our units and to get an estimate for air duct cleaning.  My service time slot was from 11:00-2:00 and was told the tech would call me 30 minutes prior to their arrival.  At 4:23 I called to ask where the tech was and was told he had gotten caught up on a previous call.  I understand that service calls can run into issues and therefore run long. A courtesy call letting me know that would have been appropriate and appreciated.  Although this did not set well with me, I decided to give them another shot since they had such good reviews.   I was rescheduled for January 21, between 8:00-11:00.  When, yet again, no one showed up by 11:20 I called to see where my tech was.  Again, he was stuck at another service call, so they rescheduled me to come between 11:00-2:00.  Keep in mind no one called to tell me this.  As a small business owner myself, we would never stand up a customer and if by chance we were running late, we would definitely call the customer and let them know, giving them the choice to reschedule or wait. I would never recommend Service Today to anyone.  Just call your customers!

Excellent customer service...nobody's perfect, and there will be frustrations as there is in any area of life.  A-1 installed an HVAC unit several months ago.  I have a 2 story home.  No marks or scratches on my walls bringing the new equipment in and the old out! They left my home as clean as when they arrived.  They worked with me on financing.  I have had to have them back several times...not because of anything A-1 did, but because this 68 y/o can't remember squat!  Each time the tech was patient, kind, and explained very throughly.   I recommend them everytime i get a chance