ServiceToday!

Professional and on time. Atijuan, the technician, was right on time. He explained everything he was going to do at each step of the process. There were no surprises with his work or with the bill. He even vacuumed up when he was done!

Pros: Scheduling service was friendly.  Quote was free.  
Cons: Primary technician was rude and condescending (assistant was fine).  Quote was obscenely high.  My second quote from another company was less than half the amount Service Today quoted.  I ultimately hired a licensed individual who did the work for 15% of the Service Today price.  The work (replacing 8 working smoke detectors) took less than 40 minutes to complete.  Service Today quoted $800, $1600 if I purchased the detectors from them.

I have never felt more ripped off by an electrician. I would never use again and would encourage others not to take the chance.

I had a service scheduled for Wednesday, January 19, for a furnace tuneup on both our units and to get an estimate for air duct cleaning.  My service time slot was from 11:00-2:00 and was told the tech would call me 30 minutes prior to their arrival.  At 4:23 I called to ask where the tech was and was told he had gotten caught up on a previous call.  I understand that service calls can run into issues and therefore run long. A courtesy call letting me know that would have been appropriate and appreciated.  Although this did not set well with me, I decided to give them another shot since they had such good reviews.   I was rescheduled for January 21, between 8:00-11:00.  When, yet again, no one showed up by 11:20 I called to see where my tech was.  Again, he was stuck at another service call, so they rescheduled me to come between 11:00-2:00.  Keep in mind no one called to tell me this.  As a small business owner myself, we would never stand up a customer and if by chance we were running late, we would definitely call the customer and let them know, giving them the choice to reschedule or wait. I would never recommend Service Today to anyone.  Just call your customers!

I'm so happy and relieved right now.  We just bought our house and I was so afraid our AC was unfixable. This company was recommended by a facebook friend. The came out within a day to do our estimate. Turns out the unit was fine and they just needed to redo the duct work and add return vents and insulation.  I was skeptical but it did the trick! These guys were so knowledgeable and so professional.  I'm happy to recommend this business.