Best Electric Furnace Repair in Dallas TX

We have used Electrician On Call three times now for repair jobs at our house.  The first time, Dave was able to repair a light switch that we had not been able to use since the day we moved into our house, in under an hour! Electrician On Call Has always arrived promptly, treated us respectfully, repaired the problems, and charged us fairly. Dave has always taken the time to explain whatever is going on so that I can understand, and he's never talked down to me or tried to up sell me on anything. He is the owner of the company and it's obvious that he makes customer service a priority for his staff. I called a few minutes before office hours today and got their voice mail but didn't leave a message since it was so early. I had a return call back within five minutes, apologizing for them missing my call! I have no idea how they compare price-wise to their competition, but I have always felt like we were fairly charged for the work that was completed.  I wouldn't use anyone else for electrical work, and if I could rate them higher than five stars, I would!!

We started months ago, in a few spurts, and ended up being offered a very good deal with discounts and rebates. But we chose to wait, and months later, I reached back to the rep and while the exact same rebates were not available from Oncor, he did discount the install/equipment enough that I did not pay more.

The install was in a few days, the equipment was as promised, and the price did go up a bit: it went up because in our documents we got a cash discount but got a great 0% through Wells Fargo for 18 months, and we paid about 180 or so more for some Condenser pads (the outside machines) which seemed reasonable, was necessary, and I did price compare and was not over charged or even marked up. While other vendors did cost more, many could not be as quick either. They also removed the equipment, as one would expect. Further, we compared pricing on more than just one model and found the Enoch prices were more  competitive than the others (at least during our reviews).

The key here is that we spent a lot of time researching our buy, had a clear idea of what we wanted kin terms of brand, and knew what others would offer, when we signed. Because of this we saw a lot of value and benefit. But if you don't know what you're doing, and don't spend time to do it, and complain easily, you won't know how much of a great deal you're getting. I think it's best to check out a few other companies for the same products, figure out exactly what you want (need), and then go to this company to see how much better they are.

I came in to work on a Sunday afternoon, 105 degrees outside, and no a/c.  Called Long Electric and they had their tech, Kevin, out here within an hour.  Another 1/2 hour and he was done - cold A/C again!

Kevin came in and did great quality work. He replaced a bathroom fan that required cutting a bigger hole in the ceiling. A new hole was cut and patched. He also hung Ring video monitors, adding a junction box where one was required by code. Kevin was very careful not to damage the house. He also took time to double-check that other connections were safe and up to code. You can trust Kevin not to take shortcuts with his work.

April '21: Big Bear replaced my air handler motor part# 60L21 ($209 at Amazon) and 75 minutes of labor...cost $872 (plus $89 diagnostic fee).  

Have used these guys for a decade and was extremely happy with them, however Big Bear has changed ownership within the last year or two.

Glenn is very knowledgeable! Offered excellent advice and did not try to just make a dollar. Definitely returning for service !

Hightower fixed some issues with my system caused by my previous vendor and convinced me to buy a maintenance agreement with the incentive that they have a no fee guarantee which basically eliminates travel and emergency call fees.

The good news is that I haven't had any major issues in almost a year.. the bad news is that as soon as I did have an issue, they told me that they are discontinuing the no fee guarantee.  They gave me a myriad of excuses why they were discontinuing it, but none of them made me feel any better.

Less than two months after a routine maintenance, I started to hear a hissing noise coming from one of my intakes.  It turned out to be a loose blower wheel.  I don't blame Hightower for this, of course, but I am certainly skeptical about this happening so quickly after a thorough maintenance which specifically included inspection of the blower wheel.  The technician said that it is not impossible for a blower wheel to come loose all of a sudden, but my research into loose blower wheel issues reveals that most of the time this happens gradually.  They also charged me $307 to replace it, despite a blower wheel for my unit only costing $30 at most.  I can't help but wonder whether the price is that high in order to compensate for the no fee part of the guarantee.

I just wish I could find one, totally honest and reputable company that doesn't eventually try to deceive me in some way.  Surprisingly enough, Hightower is one of the few companies that has an excellent rating on the BBB and prior to my review here, not a single complaint anywhere.

EDIT: I just received the $307 back from Hightower apologizing for my inconvenience.  While I appreciate the generosity, I consider it more of a coupon for 4 free travel fees.  I would have been fine if they kept that and just told me they wouldn't ever be charging me any travel fees as long as I perform the repair.  Their office is literally a 10 minute drive from my house.

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

Where to start.  This company was the first one I called out of several that actually answered the phone.  I told Michael what I was wanting to have done and he meet me that evening when I got home from work to give an estimate. The job was scheduled and on that day two Bruton Electric vans showed up with 3 guys and the work was completed in the timeframe discussed.  Had up lights installed in 3 areas of the front of the house, two electric runs to our trees in the yard, back yard house lights installed, photo sensor installed and several new switches to run all of the new lights features.  Nothing was half done, rigged or not discussed.  Very professional, cleaned up after themselves and follow up with us in the coming days. This company comes to you extremely highly recommended.

Great customer service. Thank you Shawnda and Chris B. for his service and being thorough.

They need to change their slogan to

We fix it with a flash

Electrican caused sparks twice and tripped our breakers 3 times on a light switch after being ripped off with a general fee for a what he called a simple fix. My daughter was afraid to touch the light switch for  while and I was wondering if the house would catch fire after he left. Find someone else.

I'm so happy and relieved right now.  We just bought our house and I was so afraid our AC was unfixable. This company was recommended by a facebook friend. The came out within a day to do our estimate. Turns out the unit was fine and they just needed to redo the duct work and add return vents and insulation.  I was skeptical but it did the trick! These guys were so knowledgeable and so professional.  I'm happy to recommend this business.

We've used them since 2011 when they replaced an AC unit in our home. Each season they perform preventative maintenance on our AC and Heat equipment. They recently replaced our 50 gallon dual hot water heaters and the recirc pump located in the attic. Not an easy task. They did a fine job, they beat their competitors pricing, and we appreciated their excellent customer service. (I'm a little picky.) Good job Bubba Ashton and Nick Kea.