Best in Phoenix AZ

Very fair pricing, excellent work.  Arrived on schedule and on time.  Extremely happy and highly recommend DTL Electric.

I just had my install completed.  Amanda made sure I was educated fully before making my decision.  The process and install went very smoothly.  My PM, Brian, was fantastic as well.  Every one of the products they carry are top quality.  This company is highly qualified and they do a flawless install.  Highly recommended!!

We contracted with bright home and they have not lived up to their sales pitch.

They were responsible to get approval from our HOA prior to installation.  They didn't even contact the HOA until we refused to move forward without an approval.  They said it was because they were doing "credit checks". Impossible since I am a cash customer.

They worked on my roof for the installation and represented that all broken tiles had been replaced.  When an inspector came after them they found that there were broken tiles which they had poorly attempted to fix.  

When we notified them of the issue they made excuses and told us they would not pay for a new inspection after they came back to fix their mistake.  They expected us to take their word that the work had been done.   Clearly that was not acceptable.  There person "in charge" Chris Arroyo didn't even have the authority to make the decision.  They later agreed to pay after I let them know of my intent to call the registrar of contractors.

Lastly, part of the installation crew showed up stoned.  Not what I consider safe for work on a roof.

There are so many choices for solar, don't make the same bad choice I did.

In my experience with them they have done their job poorly, lied and had delays that were secondary to their poor performance.

ALL of my claims can be backed up with 3rd party inspections

After reading their rebuttal we should leave it up to the customers.

As far as being rude.  When someone shows up on your roof unannounced they should expect an issue.  I was not notified of their arrival and make no mistake they were working for the company not me.  I requested to be called before anyone comes to my house.

I'm sure most people will Believe a homeowner with pictures and a home inspection rather than a solar company with a crew that comes stoned.  A homeowner that pays cash for his purchase or a door to door salesman that underperforms!

Maybe you should spend a little more time managing your employees instead of making excuses.

The timeline I provided is correct with information directly from the HOA documenting your lack of attention to the approval!  I called the HOA and they had no submission from you until I called them.

I didn't solicit you company, you showed up on my door so any time that  I gave your sales man he should appreciate.  He did just show up at my door unannounced.

You are correct that  I do post both good and bad reviews.  When a business performs poorly it is the best way to protect other consumers.  It is also a way to get the attention of "management" which this certainly did.

I will make sure any and all potential clients in my neighborhood know of my experience.

You just be hugely successful as you only had 3 reviews.  Family members?

Easy process to order, they came out and suggested what we need, wrote the order and contacted us to install. Showed on time, finished two light tubes in very short time. Cleaned and left it bright and beautiful. I would definitely recommend them!

We recently had a solar hot water system installed and some home weatherization work (duct sealing, insulation) done in our home to fix some problems that they had identified and we were very impressed with the professionalism and quality of workmanship.  I track our power usage daily and I am already seeing a dramatic drop in usage!  I would recommend them to everyone.

I've been dealing with the owner of this company for about 6mo now on my solar that came with the house when we brought it.  So far Tony has answered every call I've made to him, or called me right back. He has come through on some of my small issues and has fixed it right away. Dealing with Tony has been a real pleasure. He had been a man of his word.

Amazing solar company! Had my panels up in just a few weeks and got my bill down to nothing!! Beautiful look to the system as well.

Workers came out to reinstall my solar panels. Got the job done but never cleaned panels off prior to reattaching.  Guess that was not in the contact!  It is a shame they did not go the extra step. "Not in their job description nor contract". I asked one worker to clean panels and they BLEW me off.  The workers never notified me job was done--they just left.  I had requested help in reading meter--that was not done. Guess that also was not listed in the contract to notify home owner when job is done.

Live in El Paso, Texas.  We had our solar panels installed last year.  The sale person was great. I went down hill from there.  The installation was delayed and getting a hold of the installers was a nightmare.  When we finally got the panels installed they were working great we started to see a drop in our electric bill.  Well they are not working NOW! Apart from a monthly Solar panel payment my electric bill these summer months have averaged in the 250.00 dollars.  I have reached out by sending several emails and no one have bothered to contact us.  Next step will be filling suit. Worse company ever.  I will post on Facebook, Twitter, and any other social media platform I can think of. Extremely unsatisfied!!!1