A-American Septic Service

Amazing customer service. Saved me a few hundred dollars and a lot of time hassling with the city so I can close on a property. I definitely will use them
I'm the future if needed.

We had waited a ling time yo pump our septic tank. Several neighbors had AAmerican and were satisfied. We had an appointment within several days of our request. Prior to the visit, I provided pictures. Very professional. Would definitely recommend.

I needed my septic pumped they gave me the same day appt. The two guys that came out today 3/16/23 sorry did not get there names were amazing so professional very helpful even help with the clogg and gave me information about it. They both went way and beyond. I live o Joy lane so maybe give them a big thank you

We had a scenario with the septic backing up. Obviously, that's not a We can get you on the books in two weeks type of incident. I searched Yelp and called American (I figured anyone that uses a poop emoji for their business, must have a sense of humor, at least).

The woman who answered the phone was very polite and friendly. She said 'Wally' is the expert and asked him a few questions. Took down my information and said he would call back within a couple of hours to tell me when they could come out.  When no one called back by 5pm I emailed them just to make sure they had the right information.  Nothing.

24-hours later, still no call from 'Wally' or anyone else. Maybe the poop emoji was a sign they don't take their business seriously? I've lost a day addressing a serious problem and now we're headed into the weekend.

A-American gets a poop emoji from me but with a frown-face.

We have been using this company for the past couple years to service the septic tank. This review is based on the most recent appointment.

There was a sewage backup on all the toilets/shower/tubs at our house on a Monday night. We called the next day and Walley was able to fit us into the schedule on the same day. Mike was the technician who came to rescue- he was knowledgeable, professional and had a sense of humor. He was efficient and kept everything neat after opening the septic tank and cleaning the filter. Luckily, our nightmare stopped within 24 hours!

We will continue working with this company.

There is nothing scarier than a septic back up and the fear of what's to come next!  AAmerican Septic was very responsive and sent someone the same day to evaluate our concerns.  No upsells or taking advantage of our lack of knowledge on septic systems, the gentleman who came out cleaned the filter, coached my husband on unplugging the main pipe causing the problem and gave us a time frame for maintenance to the system in order to avoid future problems.  So grateful for servicing us right away and addressing our concerns.  Will definitely call them back to schedule maintenance.  Cost was reasonable.

We had a bathroom back up on  Monday and  wEre told we needed to pump out our septic tank. I caalled A-American on Monday afternoon snd they had a truck out early Tuesday afternoon. Mike the operator was excellent , very knowledgeable and efficient.   Plus he had all the tools neccessry to find open and drain  the tank.  The coost was also very reasonable toO
Thank you guys!!

Mike came out to fix my outflow baffle.  It could have cost more but he came up with a cheaper solution.  From the first phone call, to the quick response time to the service and clean-up, these guys are by far better than anyone I have ever used in the past.  

I will never use a different septic service company again...better prices, more experience...and honestly...you could tell that Mike LOVED his job.  

People like that take pride in their work and really perform.  Also, he took before and after pictures to show the work that he performed inside the septic tank....yes...he had to climb in there to fix my issue.

These guys are now contacts in my cell phone.  Thanks A-American...you guys ROCK!

WOW!.... What a GREAT Experience!  I was selling a home and had pressure from the potential buyer to identify the septic and assure proper working condition ASAP! ...  I first called a company in Goodyear and talked to their representative, Kailey.  She seemed very knowledgeable and I could tell that she knew what she was talking about!  The problem was, that her company could not do my inspection for 2 weeks, so unfortunately that would not work for me.  I then tried a highly rated (Yelp) company in Phoenix, but their representative did not seem educated in the process and I could tell that she was unsure of herself... I could not justify using them primarily based upon that 5 minute phone interview (too bad!)

THEN, I called A-American (found on Yelp) and got ahold of WALLY WITHAM!  He was TERRIFIC!...  VERY knowledgeable, VERY Professional, and Understood my sense of urgency... He agreed to do my inspection the SAME DAY!

I got my report the next morning and Wally even contacted my Realtor and I a few times for follow-up questions.  In this day and age of impersonal/Indifferent service, Wally shined and I can not say enough about his value to A-American!  A huge Thanks, to Wally!

I just had my septic tank pumped out by Mike, and it was a pleasant experience,he had to do so much work just to gain access and he did it with a good attitude and like a super professional.  He even fixed the access point so that next time it is not as much work.  Of course I will be calling them back!  I really didn't think this was going to be so fast and easy but MIKE IS A PRO!!  I have not been this impressed by a service company in a long while. I highly recommend that you call A-American today and I hope that you get to meet Mike.

What a great company to deal with.  I called regarding a septic modification and the gentleman I spoke with told me exactly what I needed to do and saved me about $700.00!  The fix was so simple and he really knows his stuff.  This is a customer service oriented company and I recommend them highly.  Great job!

Wally had Mike out within 36 hours. He came out told, was honest and said not to do anything right now and was on his way. Never even charged us a trip charged. Amazing! Thank you!

This company is wonderful.  The guy came the very next morning.  He was friendly,  professional, and gave us good advice.  The price was reasonable too.  We will be staying with them for a long time, and we highly recommend them!