Best Storm Damage Restoration in Phoenix AZ

We highly recommend this business. We needed help navigating a mold situation and requesting testing. They promptly scheduled and shared the results with us. We appreciate the service (Josh and Andrew are amazing and professional). It felt like we were speaking to a friend that took the time to patiently educate us, service like this is greatly appreciated.

Arizona Total Home Restoration recently completed an asbestos abatement in our garage. We can't recommend them highly enough! Every employee was incredibly friendly, professional, and efficient. The project was stress-free for us and completed very quickly. Thank you!!

They came on time, was quick, thorough and very efficient. Our insurance carrier is the one who highly recommended them and I can see why.  They take pride in their business plus excellent customer service when you call! In my experience, since the covid pandemic, most of the time customer service office personnel have an unpleasant attitude including being incompetent in general terms

I definitely recommend Mike and Lindsey! Knowledgeable, trustworthy and great communication!

If we could give more than 5 stars we would.  I called and left a voice mail and received a call back immediately.  Taylor was professional and showed up when he said he would.  The process from start to finish was very smooth.  We would recommend 24 Hour Flood Pros to anyone!!

Ryan and Chris S. were so amazing during this whole process. They were polite and meticulous and super cognizant of my needs. Clean work that was efficient and professional. I highly recommend this company.

Great work. On time, responsive, craftsmanship, quality work. Only potential negative was cleanliness at the end, door had a big chunk of dry mud stuck to it and bathroom counter had some as well. Nothing major though.

Would recommend!

Our faucet broke and got mold underneath our kitchen sink and dishwasher..  Daryl Did a great job!  was prompt, best quote (we tried 4 companies), looks better than even before the faucet damage.  Please note he is very busy-  so we had to wait about a week for him to be able to do the repairs (he did come day after we called for a quote and to take samples).  He tested air quality inside the house so we felt comforted knowing mold hadn't gotten into our air.  Will use him again (although fingers crossed we wont have another issue) and recommend.

Phil responded quickly to my request quickly, showed up on time after finding the only windshield that fit my car in the whole Valley, then made quick work of the install.  He has all the high tech gear needed to recalibrate a car's lane holding and other safety features.  

Car is like new.  Highly recommend.

Outstanding!

The details: 1700 square-foot house flooded. Estimated duration of water pipe burst: 12 to 24 hours.

When I received the call as a homeowner that my house was flooded I was in a state of shock. My friend recommended Servpro of Paradise Valley and I immediately called them to see if they could help. It was a Friday evening and they were prompt to answer and work the problem. I was two hours away from the house and asked that Servpro initiate the water mitigation team as I drive drove back to meet them at my house. With the help of a friend they were able to start the water cleanup process without me being there and by the time I got there 80% of the water had already been removed.

Throughout the whole water mitigation process the Servpro team was professional, kind, patient, and respectful. I enjoyed working with all parts of the organization including management, administration, and field agents.

If any of my friends were to ask me if I have a water mitigation team I will always recommend Servpro of Paradise Valley.

Thanks so much!

I am so grateful to John from Surv pro.  I woke at 4 am to a flood in my laundry room, garage, breakfast room and part of my dinning room.  I called at 4 am and John was at my house by 5;15 AM vacuuming up the water from a burst hot water heater. John was professional and quick. he returned    to check on the drying fans  for 2 days after.  I would recommend 'JOHN  for any water, restoration problems in the west Valley.  Excellent customer service.

Still great service, clean after clean. I just had them come out and clean my office and was impressed with the size of carpet cleaning machine. This thing is huge and it's in a giant truck. Carpet dried as always very fast.

I had them put some scotch guard in this time so hopefully it will stay cleaner as they cleaned my high traffic areas.

I couldn't be happier with Slate Restoration. When my place needed a new shower and plumbing work done Slate had it done quickly. The workmanship was done in a professional manner. The drywall and paint repairs looked great and the shower install was executed perfectly. 5 star company, would give them 6 stars if I could.

Excellent service.  I was very impressed with AM/PM from the diagnosis of the issue (water damage), remediation of mold and removal of mold/water damaged cabinets, drywall, and baseboards, and a very quick repair of all the affected areas once the mold was gone.  A job I expected to take 2-3 weeks, based on prior experience with general contractors, was finished in only 4 days and looks as good as new.  Highly recommend!

A/C had leaked water into my ceiling, Puro Clean was able to come out the very next day. I was very impressed with their quick response. Sean was very friendly and professional. Will use their services again when necessary. Highly recommended!

We had a crack in our interior bedroom door which required the door to be replaced. After trying to replace ourselves, we called a professional to help. Stan was kind, professional, and managed expectations very well. Would definitely use his service again.

Very dishonest company. Per them they could not find tile and would have to charge an outrageous amount. I went to the store looking for tile. Guess What, they had the tile.

I hired this company after a fire May 2018. They did the board up. Three months later, the insurance company was asking for a breakdown of the rebuilding quote. I was told by contractor they would have breakdown in a few weeks. I waited and called the contractor told me he had no idea where to start with the breakdown according to what the insurance company needed. This was a complicated rebuild. I had to fire them. Now on my third contractor who recognized the red flags immediately pulled a land survey. We had set back issues from utility company. This then caused other issues which took six plus months to resolve. We just recently received permit. It has been 2 years, and 2 months. If Kowalski had pulled a land survey...I would be in my home now. The second fire restoration company made same mistake, plus a few others. Kowalski mailed bills to wrong address, overcharged for storage...I found same for 1/4th the cost. This is wrong! I will say the professional manner with everyone at Kowalski was great, and I wish I could of stayed with this company, but the contractor simply did not have the experience needed to complete a complicated rebuild. This fact has cost me a lot of my own money, time, and the stress is beyond what I can describe. The cost of this personally is undesirable. Losing most everything, and a family member is difficult enough. I have moved four times, and I am now paying rent, and storage. All of this could of been avoided with a 300.00 land survey. An old home, owned for for over fifty years, neighborhood grew around property, and bordered a utility road...all red flags recognized by an experienced contractor.

They were so fast to take money but super slow to return it, and in the end my insurance ended up paying them $1000 less and refunding me the $1K.
I didn't choose these guys, the plumber called them in.
I was going to use them for the restoration work after the plumber was done, until they told me it took 3 weeks to get cabinets in.... Please! My dad ended up doing it in a few days with materials from Home Depot. We also found somebody else to do the work in the bathrooms, they got it done in one week.
Oh and the replacement tile? Yeah my dad found it at Floor and Decor, no thanks to Adams. They wanted to retile the entire house. They had taken a sample which supposedly they were fast-tracking for ID. After a week, it had barely shipped out. They are in no hurry at all. Well I was in a hurry to get my renters back in. Bottom line is that I can't recommend them.