Best Odor Removal in Phoenix AZ

If we could give more than 5 stars we would.  I called and left a voice mail and received a call back immediately.  Taylor was professional and showed up when he said he would.  The process from start to finish was very smooth.  We would recommend 24 Hour Flood Pros to anyone!!

I'm very happy with the entire Doan Restoration crew and their partners who have been helping with water damage in my home.   We haven't started the repairs, but so far they have been more responsive with move/storage, dry out and demolition than I would have expected.

The team has been incredible responsive and considerate.  

I'm hoping the rest of the project goes as well as it has so far, and I'll update my review when complete.

Initially hired Mike to replace drywall about 6' x 2' due to a leak in the outside stucco. His drywall man named Don made it seamlessly perfect

A week or so later Mike and I spoke about painting the interior and he sent his painter Colin over.

They actually know exactly what they're talking about recommended a fabulous color and it is just perfect.

Could not be more pleased

Chris was professional and quickly resolved our carpet issues at an affordable rate. We had wrinkles in our carpet after 2 years of being installed which made our remodeled home feel unkept. Chris arrived on time and was done with both rooms in 60 minutes. I couldn't be more pleased with his work. I highly recommend him!

Moldex is highly recommended for any mold remediation/restoration.  Immediate response to our inquiry online yielded a same-day visit from Daryl, who thoroughly explained their process and procedures, along with initial costs.   From there, we had an air quality sample done and our lab work came back quickly on the mold sample.  We used their services to clean and repair the affected area, and it actually came in under the projected cost, not to mention looking fantastic!  Definitely a fan and while I hope we'll never need Daryl's services again, I'll enthusiastically recommend him to anyone.

Hi,
16 days ago a wrote a review for Servpro Phoenix instead of Paradise Valley Servpro who were the ones who repaired our condo in Phoenix, AZ back in November 2019.
I want to re-post the review on their website so Josh and his team see it:
ServPro did a great job fixing our bathroom, bedroom and kitchen in our unit in Midtown Phoenix due to water damages resulting from a heater explosion from a neighbor's unit in the second floor.
Josh and his team were very professional and completed the job as promised.  We were very pleased with the results!
Please think of ServPro of Paradise Valley if you ever need experts in water damage restoration services or remodeling.  I hope nobody has to deal with water damage due to somebody else's heater  in the future, but if you did, call Josh at ServPro.  Thank you!

I highly recommend this company.  Jeff the owner and his team were amazing.  Customer service, honesty, and his team were great.  Jeff was awesome at explaining how everything worked and the possibilities.  I wouldn't go with anyone else as during these circumstances people could be over charged!  Jeff and his company gave us an amazing price and great workmanship!

This is hands down the best value we have found for carpet cleaners! Excellent price and service! We'll definitely be using Clean Theory from now on!

Rarely do you see any time of service you've ordered showing up right on time.  We had an appointment and there was the truck exactly when it should be.

The individual cleaning our carpets was friendly and did a super job.  He spent time making sure all was as it should be.  We will definitely be calling this company again next time we need our carpets cleaned.

Thank you for the great service !

I've used Slate multiple times for both business and residential issues. I have found them to be extremely fair and responsive. Regardless of the day or time they were there quickly to help and put our mind and ease. They worked well with different insurance carriers and helped simplify things for us. I would highly recommend Slate Restoration.

Hugo and Juan came to our home due to a roof leak which resulted in water damage.  They were meticulous in setting up the isolated space for ripping apart the drywall to look for and remove the mold the rain water had caused.  They were very respectful of our property.  I found them both to be professional and communicative of the process.  Grateful to have such great guys come to help us with our project.

A/C had leaked water into my ceiling, Puro Clean was able to come out the very next day. I was very impressed with their quick response. Sean was very friendly and professional. Will use their services again when necessary. Highly recommended!

We needed some damaged roof tiles replaced, and Stan did a great job. Just from a picture, he noticed two other tiles that were damaged which I hadn't even noticed before then. Keen eye for detail, which I really liked. Very reasonable, thoughtful, and patient with all my questions.

We contacted Vlad with interest in doing o complete interior remodeling of our $
2750 sq ft home. He was quick to meet with us and to to submit a lack luster proposal. We received some CAD drawings which were inconclusive.

Vlad gave us a start date. We proceeded to provide him with decor features and material selections to be included. The response time continued to drag out. With Vlad's suggestion we signed a temporary lease agreement for 5 weeks so as to be out of his way. Last week, before executing lease agreement I received verbal agreement from Vlad that we should proceed.

Now, one week before start date, Vlad pulls out of the project! We are on the hook for lease, packing materials and laborers.  Not to mention at least 30 days of lost project time.

BEWARE AND FOR WARNED.

Thank you Sunshine Restoration and Cleaning!  Our cabin carpets cleaned up great.  Micheal and Saul were very friendly and knowledgeable.  We had a bit of an issue as our cabin doesn't  have an exterior hose bib for a water supply but they quickly went to work identified a back up plan.   I would highly recommend this company for their services.

The guys at Drip Restoration do an amazing job! They were responsive and showed up on time to assess my water damage and worked to get it fixed quickly. Nathan the owner was a pleasure to work with! Anyone needing a restoration company should give these guys a call.

I had previosuly used ServiceMaster twice dealing with water at my mother in law's condo, and once to mitigate smoke. So when I had a water issue at my home, I reached out again. I WILL NOT DO THAT AGAIN!

I called late on a Monday night, and scheduled service for the next day. I explained that my wife and I work from home, and had a commitment in the early afternoon which required quiet work from home. They came and started, but when they found mold under a basedboard everything stopped for a good 30 minutes while the office typed out a release. I get it. However, the work they did was at best partial. When I told them more than once that all work, or at least all work creating noise had to cease at 1:00, I was met with reluctance and informed that they had a 3:00 appointment (that I was aware of), and that they would have to stop and come back in the morning. I understood and that was fine, again being told specifically that they would be back at 9:00.

However, when I got out of physical therapy there was a message that they called to confirm and as I did not call back they rescheduled me for 3:00! I was furoius, especally when they did a very small amount of work, and we specifically agreed on 9:00 in the morning - nothgin said about any confimring call. A diffrerent crew came out, and they did about an hour of work and stopped. The original crew came over and set up fans and attempted to remove some wood flooring, indicating that they would have to pick up a machine and come back between 9 and 10 the next mornign. That was 5:00, so we got maybe 1 1/2 hours of work.

A word about the fans - they set up three fans in the laundry room, and three fans in the hall. They also put a dehumifdifier in the hallway along with another unit that was supposed to remove dust (SUPPOSED TO). Understand, I have  a 15 foot high ceilign in that hallway, and the only water was along and in a wall, most of which contained int he laundry room. Over the course of the rest of the jub I did not see any wayter whatsoever come from the unit.

I specifically told them that the door would be left open so we would not have this issue again. When, I texted at 9 and the response was that I told you we would be there between 9 and 11. No, they told my wife and I between 9 and 10, and low and behold they showed up at 11:02 (Ring time). I watched them bring in a machine and make numerous trips in and out of the house. IN the afternoon, another worker showed up with a hammer and chisel, which indicated to me that the machine did not work.

They left at 4:30 or so, and when I went and looked at what was done they only took up 1/2 of the wood flooring thatthey told me they were, and two of the fans were off. Not being a mitigation expert and not talking to the workers, I preseumed that they intended to leave them off. Not So! The next morngin I personally turned one of them on, as it was directed at the area of greatest concern.

I had the insurance representative stop by several times, and he came on Friday with the remediator contractor. I mentioned the fan being off, which he agreed with. He stated that he had seen one of them off as well. We also discussed placement of the machines, and when he tested a wall it was apparent that they did not remove as much drywall as needed and did not place the fans where they should have been. They also did not drill any holes to allow for air movement.

I immediately called and relayed the informatiuon that the insurance agent and contractor shared, and was told they would reach out and look into it, and get back to me. Well, after an hour of no call, I called them and was told they were working on it. 45 minutes later I was called and told that they did not speak with the insuirance agent and could not do anythgin until they had. I had mention ed that if that was an issue let me know as I woudl reach out to avoid more delays! I called him, and when he called me back he relayed thatthey did not call him until 4:30, and hour and a half after I had originally called them! Shortly thereafter I got an emial telling me that they heard form the insurance man and that they wiould have to speak with the worker and the owner, both of whom were gone for the weekend!

The next morning, I reache dout and requested that they test the moisture and provide me with logs, remove thge drywall indicated and remove their equipment. IN response, I was told that they were removign their equipment and not undertaking any more work. What is funniest of all is th\at when they came, they handed me a form to sign stating that I was satisfied witht heir work and a release of liability! Fat chance I was signing that!

I still have no logs of the moisture readings, and watched him only perfomr them once (and the machine constantly break requiring him to fix it). When I had previosuly asked about it, I was told it's still wet here and here. . . I asked about percentages, and was told nothing.

The crew from Integrity just left my house a little while ago, and I have to say it has been a great experience working with them. Soon after I filed our claim for water damage, the crew came from Integrity to remove our belongings from the affected rooms and store them in their warehouse. They were very careful to wrap all furniture and carefully packed the contents of dressers, bookcases, drawers and shelves, etc. They packed them all in boxes, labeled all the boxes, and accounted for everything in writing. Today they brought everything back since our restoration project is now complete. Again, they were very careful with unpacking everything. They had taken lots and lots of pictures before they packed anything, so this helped them to know where everything was supposed to be placed. My experience with Integrity has been outstanding. I can't say enough about how trustworthy, friendly, professional, and thorough all the employees have been. I highly recommend Integrity Contents Services....they will take good care of your things while work is done in your home. Thank you Pete and Integrity!!!