Best Crawl Space/Attic Cleanup in Phoenix AZ

Had a roof leak after roofer fixed the roof.  The roofer was slow to send a water extraction crew (few days).  AM/PM was on-site in an hour, got everything wet removed, put dehumidifiers and fans in.  In few days, it was like it did not happened.

Had our roof give out on us a couple weeks ago. Doan Restoration was out to our house right away. They stayed on top of communicating with us and while having a newborn, they made sure to take every cleaning precaution necessary. Definitely recommend to anyone needing a restoration company! Don't be fooled by only the 5 other comments you see. There are even more at the very bottom where you can read about them as well!

Outstanding!

The details: 1700 square-foot house flooded. Estimated duration of water pipe burst: 12 to 24 hours.

When I received the call as a homeowner that my house was flooded I was in a state of shock. My friend recommended Servpro of Paradise Valley and I immediately called them to see if they could help. It was a Friday evening and they were prompt to answer and work the problem. I was two hours away from the house and asked that Servpro initiate the water mitigation team as I drive drove back to meet them at my house. With the help of a friend they were able to start the water cleanup process without me being there and by the time I got there 80% of the water had already been removed.

Throughout the whole water mitigation process the Servpro team was professional, kind, patient, and respectful. I enjoyed working with all parts of the organization including management, administration, and field agents.

If any of my friends were to ask me if I have a water mitigation team I will always recommend Servpro of Paradise Valley.

Thanks so much!

I am so grateful to John from Surv pro.  I woke at 4 am to a flood in my laundry room, garage, breakfast room and part of my dinning room.  I called at 4 am and John was at my house by 5;15 AM vacuuming up the water from a burst hot water heater. John was professional and quick. he returned    to check on the drying fans  for 2 days after.  I would recommend 'JOHN  for any water, restoration problems in the west Valley.  Excellent customer service.

Excellent service! Nathan and his crew are quick and easy to work with! I will definitely be using him for all of my restoration needs!

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Worse experience ever with a water damage & restoration company. I will admit that even with my 35+ years in design, commercial & residential construction, & hazmat abatement, I still learned some important lessons.  #1. Never trust an insurance company, even the most reputable ones because they can have staff/reps who will lie & cheat their customers for a kick-back. #2. Never use  contractors recommended by your insurance company without throughly vetting the contractor. Always ask for references from your insurance company, check these references, & find out how long they have been working for your insurance company &/or its adjustor.  Verify that they are not blood related and/or friends.  Vet both the adjuster & contractor to eliminate all possibilities of collusion, pay-offs, & kickbacks for the referral.  Long term relationships often involve collusion between the adjuster & contractor.   3.  Even the most reputable of companies like Envy will resort to fraudulent practices to falsely grow the scope of work to put more money into its pockets.  They will lie & cheat customers who they mistakenly presumed were naive customers.  We had a drain line leak along one bathroom wall, but, needlessly, they cmpletely demolished the entire $25K bathroom to inflate the job to make more money.  Then, Liberty Mutual's.adjustor wanted to only pay $6K & we were told by Envy to go buy used fixtures as they destroyed everything that was less than a year old.  They told us to go buy seconds for the tile at some cheap tile outlet.  We had completely remodeled and re-plumbed this bathroom just a year before for $25K.   We got a price from Re-Bath who is associated with Home Depot, and they priced rebuildong the shower that was needlessly demolished by Envy, 9' away from the leak at the sink area, and Re-Bath quoted $16K  to restore/rebuild the shower as originally constructed.  Envy suggested getting a prefab shower for under $1K.  This is in a high-end Scottsdale home on Camelback Road.  Envybare scammers, theives, & in cahoots with Libeet Mutual's claims adjustor.  The day I walked into the bathroom to see how the had cut into the slab and saw our entire bathroom demolished to the studs & masonry walls, I not only screamed, You're fired! Get the hell out of our house!, I also found that they cut out a 2' x 2' piece of carpet in the middle of the master bedroom which was 100% unnecessary as the carpet had not been damaged.  They did it to grow the job.  That carpet was not even a year old & nobody had even lived in the house since it was remodeled.  Envy  had nothing but idiots working in the field and scammers as supervisors and management.  DO NOT USE THIS COMPANY!!

Came out after one of my properties had a weird smell, they found a small section of mold and found a major leak behind my toilet they took care of the mildew smell and removed all drywall from the affected areas. Cleaned up all the nails and left no dust ready for my drywall guys to patch it up. Fast professional and honest straight to the point with no BS. Very happy With their services.

We had a ceiling collapse during the torrential rains a few months back but we wanted to wait for a couple of good  rains following the roof being fixed before we invested in the ceiling repairs. So the most recent rains were our litmus test and we decided that we were ready to get our ceiling repaired.  It was a pretty significant area where the flat roof abuts the pitched roof.   On Friday the 10th I called Mike who happened to be driving by our street so he popped in within three minutes of my call and he gave me a very fair estimate.  He said he would call Monday to schedule the work and he did. He scheduled the initial work for Thursday the 16th and right on time he had two guys here to do the demo work and when they left they said they would be here Friday morning the 17th at 7 AM and unlike most repair people Joey was here at 7AM.  (He was actually early. My husband said he was waiting out front to be ready at 7).  They did perfect work. It looks amazing. We did not have them paint because my husband enjoys painting and prefers to do that himself.  Mike stopped by twice to check their work and made some suggestions and during one of his visits noticed a corner in the vaulted ceiling that needed repairs and got the guys working on that as well. Overall I could not be happier with  the work. When they left I noticed that they had inadvertently failed to put the ceiling fan blades back on so I both called and texted Mike that they did not put the blades back on and within five minutes he had one of the guys( for the life of me I cannot remember the second guys name) back here and everything was perfect.  Mike texted me that evening to ensure that we were happy with the work and I really appreciated the follow up.  Thanks Mike and crew.

There was a small leak in my condo, so after it was diagnosed by a plumber, who stopped the leak, it was determined that a restoration company would need to come in to do the following 1. water mitigation/clean the area & 2. repair the damaged area. The plumber recommended Copper State Home Builders and said they would come out and give a free estimate. A tech from CSHB came out quickly, asked a few questions, such as if this was going to be a cash job or insurance.  Once I said it would be insurance, they said it was a pretty standard situation, but couldn't give me an estimate. That's where I should have walked away, but I felt pressured to get it fixed. I told CSHB they could start the water mitigation. Throughout the whole process I kept well documented notes (times at residence, names of techs, work being done, etc) and come to find out it saved me and the insurance company a ton of money in the end. Once CSHB completed their work, they said they submitted for reimbursement to the insurance company and wanted me to sign a form for the insurance company to pay them directly. I asked CSHB numerous times for a copy of the bill, however they refused and said they deal one on one with the insurance company. I thought that sounded strange so I told them I would not sign the direct payment authorization. I called my insurance company, who immediately sent me a copy of CSHB's bill. WHAT A BUNCH OF LIES!!!! CSHB submitted charges for days they didn't work, tests that weren't completed and amounts that far surpassed what would be considered acceptable. Just one of many examples: CSHB said they have to test for asbestos per Federal Law (which they can't say which law). The lab, which I called, said they did test three samples for Abestos from my approximate 3' x 2' damaged area. The lab said their charge was $15.00 per sample, for a total of $45.00, however CSHB submitted a lab charge to the insurance company for almost $500.00!!! After reviewing all the fraudulent changes, I emailed CSHB asking for clarification, after not getting any answers, I called and spoke with the rep, going line by line on the charges. At the end of the day, the amount that CSHB received for their work was SIGNIFICANTLY less than what they had submitted to the insurance company. I ended up using a different company for the 2. repair of the damaged area.

Disclaimer - I knew from the very beginning that I wasn't going to have to pay anything more than a deductible to the insurance company. I just couldn't sit back and let CSHB so blatantly take advantage of the situation.  

Recommendations-
1. NEVER use Copper State Home Builders
2.  If going through insurance, ask them for recommendations
3. Get an upfront estimate
4. Keep a lot notes
5. NEVER use Copper State Home Builders.

Dry Force California was referred to me by Cole Plumbing in Garden Grove, CA after I had an in slab water leak that soaked water into the walls around our dining room.  The team that showed up did a great job using moisture detectors to figure out exactly what portion of the dry wall in the walls was okay which needed to be removed.  Then they set up the dryers to prevent mold and dry out the walls.  

The service guys were friendly and they didn't damage anything else while they were working.  The reconstruction and paint job looks like new.  During the rebuild of the wall, the front door frame adjusted a bit and made the dead bolt on the front door stickier but they also fixed that afterward and now the front door is working fine.  I recommend them for any water damage to walls.  My property insurance company agreed to pay the amount they were asking so I assume their cost was reasonable.

We suffered water damage in our basement due to an improperly installed Washer/Dryer. By the time we discovered the problem water was covering a big portion of our wood floors, also into the rooms and soaked the carpet in there.

Kay arrived just an hour after we called SerbPro: he helped us assess the damaged and calmed us down with his expertise. He had all the right tools to track how far the water had penetrated into our wood floors and explained all the steps involved to properly clean up and repair the damage.

Also Kay helped in all the documentation needed to file a claim with our insurance to limit our losses.

Thank you ServPro and Kay.

Typically the only time I write reviews is when a company has done a great job! However, the service I received from EA Restoration deserves to be noted. The workers were conscientious and got the work done in a timely manner. When the sales rep came to my home he explained the process in detail from remediation to repair and working with the insurance company. He committed to me that when the remediation was complete I would not be left without a sink.   Well, it was a Friday afternoon and  I found myself without a working sink, looking for a plumber to put my kitchen back in some working order after the company owner, Cavin told me they do not do plumbing. Try and find a plumber on a Friday afternoon. This was not the only problem with EA Restoration. Everyone in management from the top-down seems to have forgotten that without the customer they do not have a business. Needless to say, they won't be doing the repair work on my kitchen.  Check out the dates on their reviews.  The current reviews seem to show that something has changed at EA Restoration.  I suggest that you look for another company to do your work.

Frank and his partner came to give an estimate for some leak damage. Frank was training a newer hire and he sounded like a good teacher and was explaining things to him well. They were both very nice and helpful. Frank answered any question I had and made sure to thoroughly explain the process. The estimate was lower than I anticipated. Although they haven't opened up the wall yet or got started on actual work, the process has been excellent so far.