Best Water Damage Restoration in Phoenix AZ

They were so quick to respond, very professional. inspected all the area that had water damage  from the heater leak and provided free estimate. Also suggested Few things that I could do myself to save cost.

I never write reviews but after our experience with this company I had to. We have had quite a few projects on our house lately due to leaks and we have been through contractor hell. We found this company on yelp and I can confidently say we found our go to restoration company. They go above and beyond to help you and are priced great. If you want to save time by trying to find a trustworthy contractor that properly gets the job done, call this company! You will not be let down!

Flood Pros were professional and reasonable. They do a great job of clean-up and monitoring the situation. I had water damage and they were in here every couple of days to check on moisture level. The office staff is so good. Thanks Bridgette!

Our A/C draining unit leaked upstairs and flowed down into the dining room; which we were unaware of for who knows how long.  This caused damage in both areas; which required mold remover, carpet removal, dry wall replacement, ceiling damage, etc.....  Out of 4 estimates, we selected Doan and so very happy we did.  Doan was more detailed, on-time, professional, personable, respectful of my home and extremely honest.  Ricardo and Ryan worked quickly and efficiently and within two days their part was completed.  After reviewing some pictures Ricardo took, he asked if he could come back and look at  something he wasn't happy with...who does that these days - Ricardo!!  There were no surprises -  if you choose them, you too will be happy you did.  Additionally, both Ricardo and Ryan (especially Ryan) were very nice to my Yorkie.  If there is ever a restoration need, be assured we will be calling them back.   Your in good hands with Doan!

Scott, Derek, Rick, and Scotts helper (forgot his name) were incredibly helpful throughout the demolition of a shared bathroom wall and our kitchen cabinets. Rick gave us a great overview of the work that needed to be done, and gave us great advice on dealing with our insurance. Derek was always very quick to respond in our communications (and I like alot of updates) and made me feel comfortable through the whole experience. He was also very helpful answering any questions I had since this was the first time I had a major water damage repair in the house. Scott and his helper communicated frequently with us about what stage we were at in the work, gave us great advice in the early stages of the repair, and were always kind and courteous throughout the work in our home. I was even told by several contractors that they would not be able to save our granite countertops and would have to replace them, but Alldry assured me they could save them. They were successful in doing so. Would highly recommend these guys!

This company is amazing. They came out late one night to help us with a water leak and mold issue. They were easy to work with, communicated with us through the entire process, and left us with a great result. We would gladly use them again and have recommended their services to others

Mike and his team did a good job at our Cave Creek house. They repaired all the drywall damage, painted the kitchen, dinning room and family room. They cleaned up when all done. I recommend them if you need drywall and or painting done.

We used Jose to sandblast the front and side of our of 1960's block home.  His quote was in right in line with another company that came out.  The whole project took less than 2 and half days, including prep and and a final cleanup.  We are very happy with results and would highly recommend using Unique Surface Prep for sandblasting.

Moldex came in to fix damage from a water leak at my house. They were very knowledgeable and I appreciated their expertise. It's hard to find trustworthy people in this industry-- I highly recommend them!

We had called another company to come down and see if they could take care of the problem.  The company never returned my calls to come take care of the job.  Through word of mouth I got in touch with Good Times Restoration.  AMAZING!   Trenton was super professional on the phone.  They were quick about getting back to any of my messages.  Hunter stayed until the job was done to perfection.  Their rates were very reasonable. I wish this company did more than restoration because I would use them for so much more based on their work ethic alone!

Received great service in the beginning.  They sent someone out right away to evaluate a mold situation under my kitchen sink.  Tyler arrived right on time and was incredibly informative and courteous.  He did let me know that it would be a a few days before I would received the estimate, so I expected a small wait. A full week passed - nothing.  I called to follow up the beginning of the next week explaining that I wanted to go with them, and hoped the delay had been a misunderstanding (typo in the email, went to the wrong person - anything).  Tyler answered the call and seemed genuinely surprised I had not heard anything.  I explained I checked my spam folder, trash, etc., but had received nothing. I was assured the estimator would reach out to me that day via my mobile.  Again - nothing.  They must not need the business or need to replace their estimator (or perhaps hire more).  Either way, it's a shame.  An excellent on-site crew to start, but the office lost the business.  Starting my search over again for a provider.  Huge waste of time.

UPDATE: Adding a star based on the immediate responses received here and in email to this review. Though I had already selected another provider and thus can't speak any further to the experience with ServPro, I do greatly appreciate their willingness to look into customer concerns and try and make it right.

I highly recommend this company.  Jeff the owner and his team were amazing.  Customer service, honesty, and his team were great.  Jeff was awesome at explaining how everything worked and the possibilities.  I wouldn't go with anyone else as during these circumstances people could be over charged!  Jeff and his company gave us an amazing price and great workmanship!

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

Ron was on time, professional and did a very good job. All the naughty things my two dogs did have disappeared! As well as all the fur due to summer shedding. I would definitely try to get his service again and recommend to others.

After ripping up carpet, we found evidence of a water leak.  We were concerned that this unnoticed, slow water leak had done its damage over time.  We called Rocky Mountain Restoration and Dylan showed up within the hour.  After thoroughly assessing the situation, Dylan shared the good news with us that, fortunately, there was no need for restoration services and mold was not a concern. Phew!  
I just can't say enough about Dylan's friendliness, level of professionalism and honesty.  I hope we never have the need for restoration services, but if we do, we will absolutely call Rocky Mountain Restoration.

I have been having them clean my carpet since they started in business. They do a great job!!! I have tried a couple of other companies ('cause ya know, you get bored after a while.) Trying other companies was a BIG mistake!!! Either the other companies left stains, or charged soooo much: $450 in one case!!! AND that other company left a big spot: I told the other company I wouldn't pay them until they got the spot out/the other company said they wouldn't come get the spot out until I paid them. Guess it was a stalemate: I sold the house & the other company never came out! LOL!
I went back to 5 Star & won't call anyone else!!! They are great!!! If I have a concern about my carpet cleaning, I call them, voice my concern, they come right out & make it right.
I'm a repeat customer for years. They are that good.

Unreliable and unprofessional. Everado delivers false promise after false promise and cannot be trusted. Avoid this company.

Very respectful and professional. Did the job with no trouble! An apartment caught on fire, they came same day to board everything up, along with a few other doors. Well done, and thank you

Adam Disaster is the company to call when there is water damage to your home. They are efficient and professional and will get the work done. They do a fantastic job of restoring your home or business back to working order. They were able to fix our water damage in a week, and insurance covered all the damage.