Best Sewer Repair in Durham NC

I need to have a hot water heater replaced and wasn't happy with the service or estimate from the first plumber that came out. I reached out to Mo Flow based on the recommendation of a friend and I'm so glad I found him. He was quick to respond, efficient and the communication was great. Thankful to have found a great plumber in the area!

Called Legacy Plumbing to ask if they could help us with a plumbing issue.  We were not even given the opportunity to explain the issue and were told very curtly, We are not going to be able to help you sir, call someone else.  Wow, talk about a bad first impression!  I would not recommend this company at all!  Still in shock at their lack of professionalism!

Lou arrived ahead of schedule, was organized, very polite, and thorough. The cost was very reasonable. We will definitely be calling Jayk's for all of our plumbing needs in the future.

Couldn't be more satisfied with Carrboro Plumbing. I needed old pipes replaced behind a vanity that other plumbers couldn't or wouldn't remove without me also hiring a handyman. After not one but two false starts with the renters of the house, they still showed up on time and did the work, at a price that I was shocked by (in a good way). They were always courteous and friendly over the phone and were a pleasure to work with. I'd recommend them to anyone.

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

I experienced a plumbing issue at my home and called Sweetwater Plumbing for assistance.  I explained the issue to the technician who immediately diagnosed the problem.  The issue was resolved quickly.  The technician was very knowledgeable, with a professional attitude.
I would recommend Sweetwater Plumbing to anyone who needs a plumbing services.  I was very satisfied with their service.

I screwed up a simple plumbing job and Lasen came quickly to help. Prices were good, he arrived promptly, and the job was done quickly and efficiently. Recommend!

I got a same day appointment for repair of a hot water heater l. Within a couple days the unit was replaced. The team was very professional,  very punctual, and  the price was very comparable to others in the area.  I would highly recommend them

I scheduled a consultation Through Yelp following the instructions and no one confirmed or showed up.

Called Eugene this morning to replace my garbage disposal and he was here this evening and I am all set! Very personable and prices are reasonable. He was recommended on my Nextdoor site and I would definitely recommend him do any plumbing needs.

I could not be happier with the service I received from Rooterman.  I had a leak under my sink and had called two local plumbers who had done work for me in the past.  One was out of business and the other never returned my call.  I called Rooterman, someone answered the phone,  Rooterman arrived within an hour, diagnosed the problem as a rusted through disposal, gave me an estimate, went to get a new disposal, and installed it - all within 1. 5 hours and on top of it all Kevin was as personable a person as I have ever met.  I have already told two neighbors about the good service and I will call Rooterman Coastal Carolinas the next time I need plumbing help.

I made a call to Sparrow to line up a time for someone to come and clean out my lines to make sure there was no clog.  I called several times in fact and spoke to the receptionist who told me she would get back to me after she lined up a crew.  They never called me back.   Poor customer service.  Called Carrboro Plumbing and they immediately lined things up.  Sparrow either does not need my business or just doesn't care.

We used Greene Hunt for some plumbing work last week, and it was easily the worst customer service experience I have ever had. Please don't ever use them. I would give zero stars if possible.

We needed to have a defunct garbage disposal removed and a basket strainer installed in our kitchen sink. After noting right off the bat that a deep strainer would be necessary since the basin of our sink is thicker than the standard, the technician told me the whole job would cost $187. Once the job was completed, however, I instead received an invoice for $320. This new price didn't make sense to me because (1) it was not what we had agreed to and (2) a total of $320 for this job would have amounted to almost $200/hour for labor, and the average labor charge for plumbers is about $85/hour.

After contacting the company to correct what I thought was an honest mistake, the technician proceeded to misrepresent our initial agreement and then flat out lied to me, claiming he didn't know upfront that a deep strainer would be needed. When confronting him for lying, he became extremely angry and hung up the phone on me after running out of excuses. I subsequently made an attempt to hash things out with the owner, who surprisingly insisted on backing up his technician's lie, claiming that I had misunderstood the initial pricing agreement and asserting that I was being unreasonable for not agreeing to the arbitrary price inflation.

I've had my fair share of customer service mishaps, but never have I been treated with such rudeness or indignation, especially by the owner of a company. Bottom line: I strongly urge you to look elsewhere for your plumbing needs.

----------addendum to respond to owner's comment----------

Funny how it took a public negative review to get my first apology from Greene Hunt. Actually, the technician was quite clear in how he intended to price that portion of the job, and y'all simply tried to deceive me after the fact. There was no effort made to improve the customer experience; charging me the price that we agreed to initially is simply what should have happened in the first place. When I told you that I would be mailing you a check for the price that we agreed to initially, you wrote back that I was being horribly unreasonable and sarcastically wished me a good weekend. You stubbornly waived my invoice out of pettiness, indignation, and scorn to spite me, not as a gesture of goodwill or some effort to genuinely resolve the situation. By refusing payment for the original agreement, you arguably managed to make this already unbearable situation even worse, leaving me to awkwardly feel like a freeloader and you to forego compensation for a completed job, essentially maximizing the dissatisfaction for both parties in this insufferable transaction. If you've somehow managed to make it this far down in the review, do yourself a favor and use another plumber!

Tl;dr: Experienced, easy to schedule with, efficient, and clean. This company works hard to keep your house running at tip top shape.

We had polybutylene piping in our house and suffered from dealing with two leaks within the first year of living there. We even had to change out our flooring because there was probably a leak in the past that wasn't handled in an appropriate amount of time. We called Jordan plumbing because after dealing with the second leak, we were advised to change out the piping in our house so that we don't have to worry about spontaneous leaking.

We called Jordan plumbing and scheduled someone to come out ON THE SAME DAY. That was unheard of unless in an emergency situation. The workers came and looked around at our water heater and the piping from it and they also recommended changing out the pipes on top of changing out our water heater since it was rusted and it was about time to change anyway.  They also wore booties to keep our house clean while they walked through it so I thought that was a great consideration towards us. Mr. Jordan came out later that afternoon to verify the report that was given to him and he gave us a quote for the work and materials. From what we understood of the pricing based on our other repairs, that was appropriate if not cheaper than what other companies were asking.

Due to the extensive work, they needed an entire day with a decent amount of crew so they scheduled us for Saturday of the same week (actually, about 4 days after our initial consult. We had plans throughout the day so we left them to it. Mr. Jordan himself oversaw the whole operation and was working with his team. He gave us appropriate check ins to make sure we knew what they were doing. They were done around 7pm and cleaned up after themselves. Mr. Jordan connected us with a sheet rock person to come and repair the drywall who offered us a competitive quote -- we ended up going with him.

If you're needing work done in the Durham area, Mr. Jordan and his team will take care of you with no surprises.

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!

I'm reserving my comment until they change the hours from 24 hours to the true hours of Monday-Friday. Today is Saturday and my unit is not cooling but according to the website they are OPEN and 24 hours right now.

Horrible experience. Completely misdiagnosed the drain problem. Then they had the audacity to send me an estimate for work not needed--nearly $3,000! I asked for a second opinion and, sure enough, it was a simple fix which was taken care of on the spot. Be aware.