Best Sewer Repair in Durham NC

I need to have a hot water heater replaced and wasn't happy with the service or estimate from the first plumber that came out. I reached out to Mo Flow based on the recommendation of a friend and I'm so glad I found him. He was quick to respond, efficient and the communication was great. Thankful to have found a great plumber in the area!

Top Notch!
I noticed my water heating leaking on a Friday evening. I sent an email to Legacy Plumbing at 7:04pm with my name, address, and general description of the issue. I received an email from Jamie, owner of the company at 7:36pm. Jamie explained that although they are technically overbooked for the weekend, he would see what he can do to squeeze me into their schedule. The following morning, I received a phone call from Jamie at 8:47am and told me that Shaun would be out this afternoon between Noon and 2pm. Excellent! Shaun called be at 12:05pm and said he was on the way, will arrive in 45 minutes.

Upon arrival I noticed their professional truck. Shaun introduced himself and I led him to the water heater. It turns out the water heater wasn't leaking, it was just a fitting on the water lines going into the top of the water heater. Shaun went out to his truck and returned with a handful of various pipes and fittings. Shaun was very professional and it was obvious he knew exactly what he was doing. He made the repair right away. I was very impressed that they accept credit cards electronically onsite with an instant emailed receipt - very cool. The price was very reasonable, actually less than I figured it would cost.

Legacy Plumbing just blew me away. Despite contacting them after hours on Friday night...the company President responded to my email right away, and then he personally called me the following morning to schedule the visit. I cannot possibly be more happy. Hats Off Gentlemen!

Had a leaking hot water heater. Got a couple quotes. Jayk's ended up being not only the cheapest, but they replaced it same day. The crew was friendly and professional. They were all wearing masks and did their best to social distance (It was difficult in a 4 foot wide hallway). Total time from them showing up for the quote to it being installed was about 4 hours. This is including the time taken to go get the new water heater. I will definitely be calling them again if I have any more plumbing problems.

The old building my office was located in had some serious sewage gas problems.  I called Carrboro Plumbing on a referral and they installed a Studor vent on an incorrectly installed sink vent line.  That solved the problem and Carrboro Plumbing has been my first call for all plumbing needs since that day.  

Recently,  they did all the plumbing work on a bathroom renovation project at my house.  They did excellent work and solved a leak issue that I hadn't been able to figure out.

These guys have saved my home TWICE so far in 2020 with plumbing emergencies. The professionals that came were very kind and knowledgeable. Even during the COVID19 crisis, they are exceptional.

Super responsive and helpful.  They solved the issue with our hot water heater and made the fix.  Fairly priced as well.  Will definitely recommend them.

Needed three toilets on three different floors. He was quick to come and provide his service at such a reasonable price. Would definitely use him again for future needs.

Excellent service! Very knowledgeable. Steven was prompt and kept us informed of everything. This company is honest and I would definitely recommend and definitely use again for all your plumbing needs!!

Quick easy and painless. Ronald was at our house next day when we needed a valve replaced. Would absolutely recommend Ronald and will be using him in the future

Changed our old water heaters with a tankless. Super responsive and worked late to get the job done in the day. Would recommend!

Great service & friendly staff! Got the problem fixed throughly and efficiently. Coupons are available on their website which can be very helpful!

Update:  Bev at Sparrow contacted me via email after reading my review here.  She apologized profusely, and attached a greatly reduced invoice for 1 hour of labor and $40 in parts.  Totally realistic, this time.  I had already paid the previous invoice, so they mailed that check back to me.   Kudos to them for ultimately doing the right thing.

We used Greene Hunt for some plumbing work last week, and it was easily the worst customer service experience I have ever had. Please don't ever use them. I would give zero stars if possible.

We needed to have a defunct garbage disposal removed and a basket strainer installed in our kitchen sink. After noting right off the bat that a deep strainer would be necessary since the basin of our sink is thicker than the standard, the technician told me the whole job would cost $187. Once the job was completed, however, I instead received an invoice for $320. This new price didn't make sense to me because (1) it was not what we had agreed to and (2) a total of $320 for this job would have amounted to almost $200/hour for labor, and the average labor charge for plumbers is about $85/hour.

After contacting the company to correct what I thought was an honest mistake, the technician proceeded to misrepresent our initial agreement and then flat out lied to me, claiming he didn't know upfront that a deep strainer would be needed. When confronting him for lying, he became extremely angry and hung up the phone on me after running out of excuses. I subsequently made an attempt to hash things out with the owner, who surprisingly insisted on backing up his technician's lie, claiming that I had misunderstood the initial pricing agreement and asserting that I was being unreasonable for not agreeing to the arbitrary price inflation.

I've had my fair share of customer service mishaps, but never have I been treated with such rudeness or indignation, especially by the owner of a company. Bottom line: I strongly urge you to look elsewhere for your plumbing needs.

----------addendum to respond to owner's comment----------

Funny how it took a public negative review to get my first apology from Greene Hunt. Actually, the technician was quite clear in how he intended to price that portion of the job, and y'all simply tried to deceive me after the fact. There was no effort made to improve the customer experience; charging me the price that we agreed to initially is simply what should have happened in the first place. When I told you that I would be mailing you a check for the price that we agreed to initially, you wrote back that I was being horribly unreasonable and sarcastically wished me a good weekend. You stubbornly waived my invoice out of pettiness, indignation, and scorn to spite me, not as a gesture of goodwill or some effort to genuinely resolve the situation. By refusing payment for the original agreement, you arguably managed to make this already unbearable situation even worse, leaving me to awkwardly feel like a freeloader and you to forego compensation for a completed job, essentially maximizing the dissatisfaction for both parties in this insufferable transaction. If you've somehow managed to make it this far down in the review, do yourself a favor and use another plumber!

Tl;dr: Experienced, easy to schedule with, efficient, and clean. This company works hard to keep your house running at tip top shape.

We had polybutylene piping in our house and suffered from dealing with two leaks within the first year of living there. We even had to change out our flooring because there was probably a leak in the past that wasn't handled in an appropriate amount of time. We called Jordan plumbing because after dealing with the second leak, we were advised to change out the piping in our house so that we don't have to worry about spontaneous leaking.

We called Jordan plumbing and scheduled someone to come out ON THE SAME DAY. That was unheard of unless in an emergency situation. The workers came and looked around at our water heater and the piping from it and they also recommended changing out the pipes on top of changing out our water heater since it was rusted and it was about time to change anyway.  They also wore booties to keep our house clean while they walked through it so I thought that was a great consideration towards us. Mr. Jordan came out later that afternoon to verify the report that was given to him and he gave us a quote for the work and materials. From what we understood of the pricing based on our other repairs, that was appropriate if not cheaper than what other companies were asking.

Due to the extensive work, they needed an entire day with a decent amount of crew so they scheduled us for Saturday of the same week (actually, about 4 days after our initial consult. We had plans throughout the day so we left them to it. Mr. Jordan himself oversaw the whole operation and was working with his team. He gave us appropriate check ins to make sure we knew what they were doing. They were done around 7pm and cleaned up after themselves. Mr. Jordan connected us with a sheet rock person to come and repair the drywall who offered us a competitive quote -- we ended up going with him.

If you're needing work done in the Durham area, Mr. Jordan and his team will take care of you with no surprises.

I called Blantons to come and look at my tankless hot water heater that wasn't giving out hot water. When I called, they told me there would be a $116 service charge and then possible charge if something needed to be fixed. Of course, I understand that.
The technician comes out to my house, takes a look at water heater, breaks a lever on the box next to water heater. Connects a loose wire. Technician was there less than 40 minutes. Then he comes around with his invoice and he charges me $360 for diagnostics. Never told me prior to doing anything that it would cost this much. My total was $417, for less than 40 minutes of work. He also put in the invoice that he diagnosed the problem for 45 minutes and then took 30 more minutes to fix. Not true, I have it on my cameras and I stayed with technician the whole time.
I paid the bill because I didn't know what else to do. I immediately called the company to speak to them about this matter, was asked how much I think I should have to pay. Then was told that the manager said I shouldn't have paid and he can't give refund now that I have already paid but he would give $50 credit.. no thanks! I asked to speak to the manager and he conveniently just left to go to the field, he was supposed to call me by end of day and surprise.. he never did.
I would never recommend this company to anyone. Terrible customer service and seems like they adjust their prices based on what they think they can get away with.

Funny name, good company! I rent a home and my dual-zone heating started acting up (short summary - upstairs was an oven, even when that zone was turned off). After the rental company sent out their guy to check it out, they contracted Bell Cow to fix the issue. The woman who called to setup the appointment was very nice - though either I misheard or she misspoke on the time (I thought she said between 3 and 5). Terrence called me at 12:45 to tell me he was going to be out in about 45 minutes. When I asked about the window, he informed me that the windows are 4 hours, because they never know when they'll get stuck on a job.

Make sense, and having personally worked for a small company that did in-home service calls, I wasn't going to fault him.

He arrived on time and was very thorough in diagnosing the problem. He confirmed my suspicions about what was wrong, but needed to get a part. They called me back the following day to schedule the follow-up appointment, which was a few days out because of the time to get the part and the holidays - understandable.

Today Terrence called me to let me know he'd be here in a half-hour (well within the window I was given). He showed up as expected and had the issue fixed in less than an hour after that. Including making sure I was satisified that everything was working as intended, explained to me what was going on, and asked if I had any questions.

Overall, really happy with the service, it was nice to have the same guy come out both times, improves efficiency (though it might have just been luck if it's a small enough business, I didn't think to ask).

If I ever have an HVAC issue again, or buy my own place, I'll insist on calling these guys.

They got here and gave me a quote that's unreasonably high. Although I have communicated my issue clearly beforehand and they should be able to give me a quote without having to be here. In the end I had to pay for the dispatch fee while fixing the issue myself. Genuinely bad experience, feels like a trap.