Best Plumbing Inspection in Durham NC

Most plumbing companies are not on par with Legacy. For several years I have had them do all my plumbing and each person I speak with or meet or have doing a repair is exceptionally professional and pleasant. The plumbers always call when they are heading to the house.

Recently, a home repair required a special pump and took longer than anticipated since it involved digging beside the house. Not only did the plumber stay until past 7pm to get everything 100%, the company owner drove over to help get my problem fixed that same day. Best service in town!

I had a really good experience with Nick from here today! Service was fast, friendly and informative. I had been experiencing a very high water bill and hoped that it was just my running toilet and not some bigger issue. Nick took the time to listen, explain how much waterloss I was probably experiencing and even showed me where my water meter was and how to track leaks by looking at the numbers! Above and beyond there!

Honestly, (to the business model) it was a bit more expensive than I had hoped, and I was kinda put-off by the repeated idea of getting a membership to receive discounts later on (kind of an insurance plan to use this company), but I am happy with the results and understand why they are trying to sell their plans.

I will add that Nick was a very non-pressure guy when it came to the proscribed options and was very direct with what would work best for me. They are very lucky to have such an excellent employee.

Great service, called late morning for a clogged toilet and someone was at my door within 1 hour and fixed the problem quickly. Can't beat fast and courteous service. Give Sweetwater a try.

After looking at several plumbers, we decided to hire the Art of Plumbing for the install of a Rinnai Tankless Water heater.  Eugene provided detailed information during the process of determining the best plumber, best system and special feature functionality.  He is a true professional. We were delighted with his and his assistants attention to detail and their care for our home.  We look forward to having them return for maintenance, and will call them again if we have any other plumbing needs.

Great service & friendly staff! Got the problem fixed throughly and efficiently. Coupons are available on their website which can be very helpful!

Great service from this company on our water system! Would highly recommend The Water Specialist for any of your needs.  They also recently pumped our septic tank.

Updating my review since using Jordan Plumbing for the second time. They continue to do great work! We had Mr. Jordan come out to take a look at a sewage leak in our crawl space. He and his team made it a priority and were able to perform the repairs within a few days of our initial call. While they were replacing our rotted cast iron pipes, they noticed another issue with our kitchen sink drain and fixed that as well. Mr Jordan kept us in the loop throughout the job and answered any questions we had. He showed my husband the pipes they had replaced, and let's just say we are so glad we had Jordan Plumbing replace them when we did! The team was easy to work with and courteous. We'd definitely use them again for any plumbing issues.

I can not say enough good things about this family owned business.  Our irrigation system had been destroyed by ATT Fiber installation and we had been working with another group that charged us a lot of money for a lot of digging around, but still no repairs were completed.  I finally dumped that group (thank goodness) and called Big League.  Vinny, the owner, answered immediately and listened to my year long saga of what had transpired, etc.  He came out the following week and immediately got to work and took complete charge of the situation that was murky and uncertain for sure.  He got our system up and running in one day.  After everything we spent and went through with the last group, I am just so sad that I didn't know to call Big League to start with!  Exceptional work ethic, exceptional people and excellent knowledge and expertise with irrigation systems.  I absolutely would highly recommend them to anyone that needs maintenance or repairs done to their irrigation.  Thank you Vinny, Anthony and Damian (and Harry!!).  It has been a pleasure working with you guys and I wish I had called you guys to begin with for sure!

Seth, where have you been for the past 20 years?  I have searched high and low for a reliable, dependable, honest handyman.  I have hired/tried a couple of handymen - but they were subpar.  You Seth are the REAL DEAL!!  The answer to our prayers.  My husband and I cannot express how pleased we are with you, your professionalism, promptness, very reasonable rate and EXCELLENT work!!

At a desperate, last minute request, I reached out to you on a Saturday.  Even though you had plans with your children, you promised that after you had returned from the zoo, you would contact me and come over to replace our garbage disposal.  You kept your promise.  You were honest and saved us $$.  You performed your magic and got our old disposal working.  Which means I can return the newly purchased disposal and get my $$ back!!  YOU SAVED US $$$.  Not only that, out of the blue my husband asked you about our LOUD icemaker.   You took time and assessed the problem, and came up with a fix, which was totally not the original reason for your service call.  THANK YOU A THOUSAND TIMES!

SETH YOU ARE A KEEPER!!  I WILL HIGHLY RECOMMEND YOU TO OTHERS!!!  THANKING GOD FOR ALLOWING OUR PATHS TO CROSS.  Hugs, Hugs, Hugs.
My husband and I plan on keeping you around.  As the saying goes you are STUCK like CHUCK with us.

Much Appreciation and Gratitude,

KRH and JAH

We had been wanting to replace some outside faucets and install a laundry sink but had no idea of how complicated or costly the projects we had thought about would be.
Stephen came out and discussed our options with us and gave us a reasonable estimate.
Alto at this time we still haven't decided which way we want to go we feel that we understand the steps involved in each project.
Stephen was not only knowledgeable but also friendly and courteous.

my mother has used Drain Express for many years with excellent service. this last time we needed their services we had an issue but they were very quick to rectify the issue. everyone that I dealt with was very professional and helpful!

Prompt and punctual, our tech was extremely informative and answered all our questions. I would call them again and recommend to anyone I know.

This will be short and sweet: phenomenal service and great results.  They did exactly what they said they would.  This was my second time to use them and had the same experience before; Sparrow is now my exclusive plumber.

We had an unusual problem with our tankless water heater, and after a visit from 2 other plumbers and the gas company, Archie Hunt helped us finally get to the bottom of what was going on, and communicated clearly with us about the problem and his recommendations. It was by far the best experience I've ever had with a plumber, and we are going to call him first next time.

The technicians that came to fix my kitchen sink faucet were friendly and on time (I called to schedule and they had someone at my house in under two hours!) It was great to read their bios and learn about them - turns out we had some things in common! Both of the guys were very professional but easy to talk to. They recommended an option for a long term fix, which I chose to do after listening to the pros and cons. And the price was great too! I don't normally post reviews but I think these two guys deserve one. Thanks again Quality Service - you've got a customer for life!

Bell Cow came out twice referred by our home warranty company,  
1st time it took them a week to come out and then the guy left after inspection without checking if the air conditioning was working (it wasn't) and never said he was leaving or why the air conditioning wasn't working.
It took them 10 days to come back and tell me it was a part not covered by our insurance and the part would be $385 plus tax & installation.  They never spoke to the warranty company, then the guy just left without saying a thing while I was calling the warranty company.  
Then they said it will take 24-48 hours to look at the service record and then they'd schedule an appointment to fix the problem. (probably another week)

I'm so fed up with the warranty company and their 2-star rated (should be -2 stars) bad repair companies that I called a local 5-star yelp company Burke's heating and air, they'll be here the next day, and fix it for $165 installed.  They've already texted me a thank you message for calling and an appointment time confirmation with another thank you!  Very nice on the phone too!
Bell Cow was just plain rude and I always got a voicemail when I called them, one woman (Dina) left me a RUDE voicemail about how busy she was but she would try to help if I called then left me a wrong phone # to call her.  Left a voicemail for her a day ago, still no return call (must be too busy!)

I wonder how Bell Cow even got 2 stars on Yelp, I would have given them a -2 rating if it was available!

Horrible experience. Completely misdiagnosed the drain problem. Then they had the audacity to send me an estimate for work not needed--nearly $3,000! I asked for a second opinion and, sure enough, it was a simple fix which was taken care of on the spot. Be aware.