Best Commercial Services in Durham NC

I need to have a hot water heater replaced and wasn't happy with the service or estimate from the first plumber that came out. I reached out to Mo Flow based on the recommendation of a friend and I'm so glad I found him. He was quick to respond, efficient and the communication was great. Thankful to have found a great plumber in the area!

Legacy Plumbing is great to work with. They're knowledgable, caring, and careful. We needed a part replaced in our master shower. Booties were put on and wiped off when they got wet from the shower floor. They deserve not 5 but 10 stars!

Here's a Thumbs Up for Chris and Carrboro Plumbing.  In the course of waterproofing a portion of our foundation recently, we discovered that our main pipe leading to the sewer had been badly cracked by the stress of slowly shifting clay soils and masonry.  Two of Chris' crew recognized that it was a high priority job and jumped on it immediately.  They dedicated the better part of day replacing the pipe, and it was not a trivial job.  My apologies to whoever had their work delayed to accommodate us.  Emergency needs can happen to anyone, and it's important to recognize that good service demands sensible prioritization, which is why we were patient waiting for cosmetic repair to the concrete slab they had to cut through to reach the pipe.  All done now.  If I had three thumbs to offer, I'd raise them all in praise of Carrboro Plumbing.

Now, on the other hand, A&E Factory Service is the anti-Christ of appliance repair.  I could write a book about them that would scare Stephen King.

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

Installed a shower faucet and a toilet seal and price was extremely high for 2 hours of labor. Parts were not included. He definitely price gouged.

i needed some work on the sewer line and to start things off the person i spoke with on the phone was incredible. she made me happy.  you'll have to call and schedule an appointment to find out how.   : )

and their response was extremely quick, scheduling an appointment in the afternoon of the morning i called.

finally, the workers who came out and provided the work, Brian and Flavio, were incredibly respectful, nice and hard working. and while i feel the price was very steep, these two young men represented Jordan Plumbing very well, and it is because of them that i would use Jordan's Plumbing again.

I was very impressed with arc plumbing. They were able to come sooner than expected. They do not charge trip charges and that was surprisingly wonderful. They were able to get my Jacuzzi tub back up and running at no cost because it was just the GFI switch that needed to be pushed. I will definitely call them again.

I've seen these company vans driving around all over the area. All the times I've witnessed, the driver was swerving in and out traffic, speeding, and riding people's bumpers. I'm of the mind that if you're driving a company vehicle, then you are representing the company and this company is poorly represented.

Based on my experience with them, don't go with these folks unless you want to pay $ 100 more than other plumbers would charge.   I am not one to leave negative reviews, but my experience with Bull City Plumbing was so disappointing that I had to leave a note of warning for future customers.   I am a real customer, and had them come out to fix a leak under my kitchen sink on June 8, 2018.    Here is the good:  they are very responsive on YELP, and actually came when they said they would.   And they did the job.   And that's where the bad--or I should say exorbitantly costly--start.   They put in a 99$ garbage disposal under my sink (i checked the price).   They arrived at my house at 9:20 or so, ran to a store to pick it up, came back, installed it, and were out by 10:15.  In other words, including the driving to the store to get the item time, they spent less than an hour in my house.  The bill was for $ 360.13.  Ouch.  I got suspicious that it was not itemized, but as a whole item.   So I called them, and asked for a clarification since most plumbers charge 100-150 per hour.  In other words, the total should have been $250 (which I would have gladly paid).  Here was where the difficulty started.   The owner (Tray, who had been very charming and funny until then) started referring me to their secretary who answers the phone.  She told me to get quotes from other people.  I got quotes from two other people who also had five stars on YELP, and it was $ 140 for installing and $150 for installing.   I reported it back to them, and they still refused to adjust the price.   The secretary actually told me that I was paying for their office, the secretary, insurance, etc.  I have been a home owner for 20 years, and have had lots of experiences with plumbers, but this was really disappointing.  I gave them lots of chances to do right, but they refused.    I think what is particularly disappointing is that I really liked to recommend them for their work, but I think their greedy and frankly unreasonable prices are something that customers should be on guard about.   Sadly, avoid unless you want to pay $100 more than you should.

I contacted Sublime Handy Work and Seth E. indicated he would come to my home either 6/10 or 6/11.   He didn't come and I have not heard from him since.

I called Cary Plumbing about a leaking faucet and a leaking shower head.  I called on a Saturday morning at 7:20AM, although it was not an emergency, and someone answered immediately (a plus!).

After setting an appt for Tuesday, they showed up early in the two hour window and told us they could fix the shower head and we would need a new faucet (or replace a piece that would cost as much as a new faucet).  They did not charge us for this visit which was helpful.

We bought a new kitchen faucet and they came back on Thursday of the same week.  This time at the end of the two hour appt. window.  They fixed both the shower head and replaced the faucet.  After one week, everything seems to be working.  Total bill was around $125 plus the cost of a new kitchen faucet.

Kudos for:
1) two hour time window,
2) being on time,
3) answering the non-emergency call on a Saturday morning,
4) reasonable pricing and 5)
being upfront with us about replacing the faucet (as opposed to repairing it with expensive parts).

I called another local plumber on a Thursday to fix an issue with my plumbing where I had very low water pressure. That plumber came out, spent 4 hours diagnosing the problem and ended up thinking it was an issue with my pressure tank. They quoted me $500 to get it replaced and said the earliest they could fix it was the following Monday or Tuesday. I called Mike at Pure-Line Plumbing and he assured me he would get someone out to us the next day (Friday). As promised, Dwayne from Pure-Line came on time, diagnosed the issue within 20 minutes, gave me some pointers about my system, how to isolate failures in key points of the system, and saved me hundreds of dollars on the fix. Glad I found a real plumbing company. Pure-Line Plumbing earned a loyal customer.

I made a call to Sparrow to line up a time for someone to come and clean out my lines to make sure there was no clog.  I called several times in fact and spoke to the receptionist who told me she would get back to me after she lined up a crew.  They never called me back.   Poor customer service.  Called Carrboro Plumbing and they immediately lined things up.  Sparrow either does not need my business or just doesn't care.

We used Greene Hunt for some plumbing work last week, and it was easily the worst customer service experience I have ever had. Please don't ever use them. I would give zero stars if possible.

We needed to have a defunct garbage disposal removed and a basket strainer installed in our kitchen sink. After noting right off the bat that a deep strainer would be necessary since the basin of our sink is thicker than the standard, the technician told me the whole job would cost $187. Once the job was completed, however, I instead received an invoice for $320. This new price didn't make sense to me because (1) it was not what we had agreed to and (2) a total of $320 for this job would have amounted to almost $200/hour for labor, and the average labor charge for plumbers is about $85/hour.

After contacting the company to correct what I thought was an honest mistake, the technician proceeded to misrepresent our initial agreement and then flat out lied to me, claiming he didn't know upfront that a deep strainer would be needed. When confronting him for lying, he became extremely angry and hung up the phone on me after running out of excuses. I subsequently made an attempt to hash things out with the owner, who surprisingly insisted on backing up his technician's lie, claiming that I had misunderstood the initial pricing agreement and asserting that I was being unreasonable for not agreeing to the arbitrary price inflation.

I've had my fair share of customer service mishaps, but never have I been treated with such rudeness or indignation, especially by the owner of a company. Bottom line: I strongly urge you to look elsewhere for your plumbing needs.

----------addendum to respond to owner's comment----------

Funny how it took a public negative review to get my first apology from Greene Hunt. Actually, the technician was quite clear in how he intended to price that portion of the job, and y'all simply tried to deceive me after the fact. There was no effort made to improve the customer experience; charging me the price that we agreed to initially is simply what should have happened in the first place. When I told you that I would be mailing you a check for the price that we agreed to initially, you wrote back that I was being horribly unreasonable and sarcastically wished me a good weekend. You stubbornly waived my invoice out of pettiness, indignation, and scorn to spite me, not as a gesture of goodwill or some effort to genuinely resolve the situation. By refusing payment for the original agreement, you arguably managed to make this already unbearable situation even worse, leaving me to awkwardly feel like a freeloader and you to forego compensation for a completed job, essentially maximizing the dissatisfaction for both parties in this insufferable transaction. If you've somehow managed to make it this far down in the review, do yourself a favor and use another plumber!

Great experience! Needed toilet repaired at my place of business, Mr. Rooter was able to send Christian over same day! Arrived on time, professional appearance, quickly resolved issues, great value!

The results just do not lie.
Install new shower From July to October !!!!!!!!!! their plumbers reworked something and this Monday we took a shower for the first time and, - weak pressure in the shower - one body spray does not work - the handles look in different directions - the main shower without the Adapter Filter Mesh is very noisy - the sink faucets both jumped but one jumped heavily - it was replaced and the second jumped a little and the last plumber said that he could not repair it ??
After reading a few 5 stars reviews, I found out that they also had problems, but they were more satisfied with the qualitative apologies than the quality work, or it was very small work.
The results just do not lie

I need an easy repair to a toilet. Called the number and asked simple questions... do you charge for consultation, what's the earliest availability. I was given so much attitude by the person on the phone I hung up.