Best Pipe Repair in Detroit MI

Responded right away and had a replacement water heater within hours of the call. Thank you Andre!

This is the place to call. Polite, Professional, Quick, Clean & Knowledgeable,A huge thank you to Joey for doing an excellent job :)

Actually the second time I've had them out (2 separate issues) -- both times they were prompt, polite, cleaned up so nicely, great work and reasonably priced.

********REVIEW REBUTTAL AND UPDATE*********

I can't figure out how to revise what I posted already.  Allied had a guy plumbing for them who is new and they have rectified the situation with a full refund.  Steve offered to come and do the work hisself to fix, but I declined as I've got it set up with another company already.  I was about certain that I would not hear back from Steve and very surprised that I did.  It tells me he does care a lot and want's to stand behind the work.  I believe the kid was let go which is good because his quality of work would not do Allied any favors and other customers would suffer the anxiety I had today.  Steve got back to me late today, a family member was in a motorcycle accident some recent time ago and he was with him all day today.  Understandable.  I'm no longer raging with anger and we can move on from this.  I may use them again, but will ask for Steve to come direct!

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

I called on Sunday nite, Micheal pick up took my info and said there is diagnostic
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I  never receive one by noon so called again. Michael  said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on.  The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing.  Took about 45 min to get it written out since he gave three estimates and said he would give me  a deal. All in all it was informative but the pipe I need replace was in a tight spot and  he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.

Unfortunately our water heater decided it wanted to wash our basement floor more than it wanted to wash us this past weekend. After striking out trying to find a company to help us out, we luckily heard about Brock Mechanical from a local Facebook group. My wife called the company and immediately spoke to Douglas who is the owner. He was very engaged, seemed genuinely interested in understanding the situation, took his time, and went out of his way to fit in a late-afternoon visit from one of his team.

We had Ken out a few hours later, fitting us into his schedule to review the situation first hand, performed some diagnostic work (e.g. water softener settings; water hardness test) to check if there may have been a conflating issue that would cause the heater to fail. On the spot he was able to give me a quote for a replacement installation with the company sorting out the warranty claim for us. He coordinated that for the very next morning.

Yesterday we had Kyle out bright and early to take care of the installation. He was also great to interact with, kept the house clean, communicated a lot of details about the work so I knew what was going on, and identified a number of less-than-ideal (bordering on dangerous) issues from the prior heater installation that was done by another company. He remediated all of those issues and the quality was very apparent versus what I had before this team.

Even with these two visits, extra quality improvements, and ~24 hour turnaround end-to-end, the final bill came in UNDER the already reasonable quote. I think it's impossible to nail every job perfectly, but it's important that you work with a company who wants to provide that level of service every time they take on work. My sense is that this tight-nit team understands how to take care of people, have real pride in their work, and appreciate your business. They spoke to each other often to sync up on ideas/concerns/get feedback; they clearly trust each other and know that using their collective knowledge is always better than trying to be right alone.

While I hope to have less emergent problems in the future, I at least know who is getting my phone call and money for any plumbing needs from now on. Thanks guys, we appreciate your time, expertise, and customer service!

I am disgusted as to how much I spent. My issue turned into a nightmare.  I called them because a friend recommended them to me but I felt like I was totally taken advantage of. They made more money off of me for a simple fix than some people make in a month! It's disgusting I get it...everyone  deserves to get paid but charging what they charged -double is awful. What a way to take advantage of the community they service. No responsibility taken for their job! What happened to customer service?!

This service was great and professional. I recommend this company. Prompt, on time and good service.

Not a good company at all.  They charged us $950 and did NOTHING then wanted over $4000 for the real fix.  I paid someone else $1000 to fix it right.   The only plus was that they actually showed up.

Looks like these folks have two listings on YELP -- I won't repeat myself but these guys are top-notch and a pleasure to work with AND we're super professional and very, very nice!

These guys are simply the best! We had a major plumbing back up in our basement on a Saturday afternoon. It happened to be my wife's birthday and we were hour away from a house full of family. We cancelled the party and got on the phone. Nelson Brothers called us back within 15 minutes of calling and leaving a message. The tech said it would be a minimum of $300 on a Saturday. We had sewage in our basement so, of course, I told him to get over ASAP!

We had a significant block in our line way down towards the street. It took the tech a couple of hours but, finally, the water (and stuff) receded back to whence it came! Final bill? $300.00 as quoted.

I love it when a business does competent work and doesn't gouge. The tech could have easily justified an up-charge, given his efforts and time, but he didn't. Nelson Bros. are my go to plumbing company from now on!

We are new to the area and wanted to keep it local. Dixie plumbing had great response time and was on time less than 24 hours later. Wore a mask, was professional and had everything fixed in a matter of less than 15 minutes. Pricing was reasonable and I will call them again should I have any other issues.

Having never worked with Thorton & Grooms I can only share my experience from today. The Corporate /Dispatch office is not customer satisfaction focused. All the music on hold and web site promises have much less impact than delivering customer service let alone excellent customer service. They failed to deliver the most basic level of service at my home. (plumbing). No work was done. The plumber was short and rude. He did not come to do the job. (I was told he would come prepared to do the job). The plumbers report back to the corporate office was a lie. He said I would not let him in my house. That is not true. He left my house and would not give me a quote when he told me I had to pay $65 (He did zero work). I refused. He left in a hurry and said I'm out of here. The one shining star at the company is the Customer Experience Manager. She took great care to listen to my concerns and tried to resolve my situation. Unfortunately, she was unable to do that because the plumbing manager suggested a ball bark quote would be more than $1200. In summary, they over promise, under deliver, Lie and attempt to take advantage when someone is in need. You be the judge; do you need this type of aggravation?

I needed the pipe from my sump pump replaced.  Pretty straightforward job.  Maybe 1 to 2 hours of labor and approx. $20 to $30 in materials.I was happy with the professionalism of how they set up their appointments and notified me by text that Kevin the plumber was on his way.  He looked things over and diagnosed the problem very quickly.  He was very pleasant and courteous.  He told me that he would go out to his truck and formulate a quote for me.  I had a figure of about $400 in my head. Kevin came back with a quote for $600.
I was a a little taken aback by this quote, but decided that I wanted to get the repair over with, because I had sold the house and needed to get the repair done before closing. I told Kevin to go ahead with the work, and he told me that he would be back in two days to get it done.  This gave me time to think, and I decided that I was being ripped off.
I called another plumber.  He gave me the same diagnosis as Kevin, however his quote was $400 less than the quote from Kevin at Hoover.
Needless to say I cancelled my appointment with Hoover.
This is really unbelievable, because I am a returning customer.  I've worked with Hoover twice before.  Apparently Hoover doesn't understand the the cost of customer acquisition or the 80-20 rule that I teach in my marketing classes.  80% of your business comes from 20% of your customers, and those 20% are your returning customers.  Hoover just lost one member of their 20%.

Jim has done a half dozen jobs at my house over the last 25 years or so, both plumbing and A/C work. I have never had a issue with any of his work, or  charges. Guess that's why I keep going back. Local,fair, and quality workmanship.

Never use this company. They're here to scam you. I had a leak in the faucet that was attached to the wall. They told my tenants while I was out of town that they needed to replace the faucet and the pipe in the wall. I came back and assessed it and got it fixed for $60 parts and $80 for labor.

This is the second time this has happened to me. I own multiple rentals and this company does this crap all the time. Somebody gotta put them out of business.

I have a rented water heater from Reliance by default. It came with the house. I've never been impressed with their service, but today is the day that I will go through the bother and expense of changing companies and heaters.
The service man who came to my house this morning was miserable. I opened the door before he got to my porch, smiled and said hello. He said nothing. I kept talking as I walked him to the water heater, and he remained silent. I stood there watching him, waiting for him to say something, but he just fiddled with some things, then got up and walked back to his truck. He came in without a word, fiddled some more, then told me it was fixed. I asked what caused the issue. He said it was the starter switch. Then he said the next time I booked a service call, I'd need to move my washing machine. I told him that no one had ever complained before, and that he managed to fix the issue without moving it. He turned and left.

I have  call in to Fahrhall. They installed a new air conditioning unit last week, and were friendly, courteous, and professional.