Best Pipe Repair in Detroit MI

Toilet backed up, Andre was responsive and came as soon as he could.  Reasonable price and knowledgeable of issue and what was the cause.  Quick and courteous and will definitely use again.

What good fortune did we have by stumbling upon this wonderful resource via Yelp.  Our upstairs toilet sprung a leak through the hose connected to the water connection. I went to Yelp, saw all the great reviews and gave the company a call on Sunday morning, 11.20.22.  The kind operator let me know there were no resources but told me someone could be out the next day.

Mark & Liam arrived on time. They were professional, efficient and thankfully they were kind as I was a hot mess today. Well, I'm probably a hot-stressed mess most of the time but especially more so today.  They not only repaired the upstairs toilet but they fixed an issue with the downstairs toilet as well. They took the time to explain why we were having issues and made quality repairs over the shotty work done by a previous popular brand that rhymes with Broter Brooters.

Mark & Liam went above and beyond in providing quality service; thank you Universal Plumbing & Sewer!

Actually the second time I've had them out (2 separate issues) -- both times they were prompt, polite, cleaned up so nicely, great work and reasonably priced.

Outstanding service. Left a message on Yelp, had a quote in 30 minutes, sink drain repaired within 2 hours of my first contact. Scott did a great job! Fantastic service!!! My plumber from now on. I'm in the Grosse Pointe area.

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

In my case, same-day service. On-time, respectful and responsive. Can pay via debit/credit cards. Wants to beat the competition! I needed a diagnosis before they started work. Estimate price was lowest given through Yelp!

Our kitchen drain deep behind a wall had backed up and was leaking dirty water in our basement.  This was only a week from Thanksgiving which we were hosting.  Needlessly to say we were freaked out.  To make matters worse very few plumbers were available.  We called around and were referred to Brock Mechanical.  They sent Ken  Jackson out to us the same day we called, while other plumbers were telling us they weren't available until after Thanksgiving.  Ken assessed the situation and came up with a elegant solution which avoid tearing up walls right before the big holiday.  As promised he came back two days later and implemented the elegant solution in a matter of a few hours.  He went above and beyond the job he was requested to do, by noticing our kitchen faucet was running slow and cleaned it out as best he could.  They charged us a reasonable amount and I don't have to repair a torn up wall right before Thanksgiving.  I can't recommend Brock Mechanical enough for all plumbing needs.

Promised a quick install of my new furnace in order to get my business then left me with a cold house for the holiday.  Then after never completing the install, they charged my credit card the final post installation payment and I left trying to hire a professional and reputable company to finish the install.  Getting my money back from Birmingham -we stay up nights figuring new ways to screw you - Plumbing and other things, will require a lawsuit.  Avoid at all costs ( and avoid all the costs!)

Ronald Brosseau has 2 companies listed and 2 websites for the same thing - he's listed as Ron's plumbing & heating
ronsplumbingandheating.c… and also Iron Pipe Plumbing
ironpipeplumbingdetroit.…
Don't be fooled by his low prices and the promise that he won't charge if he can't do anything.  He charged me $40 and claimed he opened the sewer 'half-way'.  I was too sick to double-check.  The truth is, he left the back door to my house unlocked, the cap is missing from the clean-out drain, and the clean-out drain has been moved to the center of the room.  I can no longer use any part of my plumbing.  IT'S MUCH WORSE!
Oh, and he was very, very rude.

Not a good company at all.  They charged us $950 and did NOTHING then wanted over $4000 for the real fix.  I paid someone else $1000 to fix it right.   The only plus was that they actually showed up.

Update to past review.  Different employee came and we did decide to replace the unit.  New employee was very respectful and did a good job.  Still I would say that follow up from office (no calls ever responded) is poor.  Good technician on site though.

I am extremely pleased with not only the customer service but their promptness and professionalism. Martha, whom I spoke with over he phone to set up an appointment, was very patient and friendly; answering any questions I had.

Jesse came out to my place with in such a short time, and was very personable and kind. He two was very patient with me and took the time to make sure the job was done correctly. He didn't make me feel rushed, but instead made me feel comfortable and relaxed, knowing the problem would be fixed!

Thanks again to Martha and Jesse for being such great people! I will definitely be recommending this company to others!

Came out to fix a gas leak within hours on a Sunday. Very professional and took care of our gas leak within an hour. Highly recommend and will refer anyone who is in need of plumbing or gas leak issues.

In this day and age where customer service is lacking by most companies, Thornton & Grooms puts the customer first- assuring that if there is any issue, it will be resolved.  I will say I had far more success dealing with the office directly, then working through my salesperson or installer, all of which were polite, and straightforward with their duties.  When an issue required resolution, a call to the office had me scheduled and finally completed in an acceptable period of time.  Would I return - for sure.  I really felt I was important to them.

The thermostat in our home stopped working due to a cut wire in the basement.  This unfortunate incident left us without a working thermostat  and, therefore, no heat.  We called Hoover Electric who installed our new furnace in March 2020.
The technician arrived on time, was polite, and figured out the problem right away-he estimated the cost to be $600 which we approved- although thought the cost was extremely high.  He fixed the issue by installing a new wire between the thermostat and furnace.  He finished the job in approximately two hours.  
With the cost being so high, we contacted the office supervisor and asked how 20 feet of wire and two hours labor could possibly cost $600?  Scott called us back about our concern and he told us  that a technician's time can cost up to $500/hour.  
We researched online for the average cost/hour for this type of technician in our area and it ranges from $65-$120/hour.  This is according to fixr.com and HomeGuide.com.  There are other companies in our area.  We will NOT choose Hoover Electric, in the future.

Needed free on for central unit asked him come out before 1:00 came 1:30 same day I waited all Am for him heard nothing he said he couldn't read his secretary handwriting he did come next day charge 230$ cash 2.5 of free on for central air he is nice  my hubby asked where we're screws for our unit I said I have no clue missing parts now from unit I'm aware he can't see up close well so maybe hard see idk anyways I wouldn't recommend because of those reasons

Horrible , sewage pump installed incorrectly causing the pump to run continuously-I paid a ton and what I got was a damaged pump . It took many phone calls to talk too anybody and when I did the person was dismissive and unconcerned - that's what I got for choosing roto rooter

Absolutely horrible customer service.  We've been paying for home warranties on top of the tank rental for years.  Our sump pump breaks, we call them because we are covered...this was on Monday...they say they can come on Thursday.  We tell them it's emergency, we will get a flood in the home.  They reply Well don't you have flood insurance.  They've basically left us abandoned till Thursday and here we are constantly checking the water level of the pump in the house.  They have been taking our monthly warranty protection money month after month and year after year.  We've never had to call them till now and they literally left us hanging.  Of course we will be cancelling the warranties with them...we've given them enough payments to have kept them greedily happy.