Best Heater Installation in Detroit MI
I had an issue in my new home with the kitchen faucet snapping off and kitchen drain being connected wrong. Andre came out from East Plumbing and completed the job same day in just a few hours. I would work with Andre and East Plumbing again, but have to be sure to clearly communicate the price for the entire job in the beginning before starting the job. One number was given and then ended with a different number. I had no problem paying the final price because the quality of work was good and completed up to code. Thank you again Andre!
Detroit, MI
Update: weeding out customers by asking for a charge to come out is a somewhat questionable way to treat potential business customers. Had your company offered to discount the service call fee if the job was complete, it would be a different discussion.
How would you react if a store asked you a fee to enter so they can compensate for people that decide not to buy anything?
I find it quite amazing that my review is being questioned because I don't agree to pay a fee blindly. Once I pay someone a fee to come out to my house that company already has a foot in my door to ask for any price they want. Again: no, thank you.
How would you react if a store asked you a fee to enter so they can compensate for people that decide not to buy anything?
I find it quite amazing that my review is being questioned because I don't agree to pay a fee blindly. Once I pay someone a fee to come out to my house that company already has a foot in my door to ask for any price they want. Again: no, thank you.
Detroit, MI
Kevin is awesome. Explains everything fully and always honest about everything he does. Highly recommend for any and all plumbing needs.
Trenton, MI 48183
The Guy who came out was nice and professional but when it came time to fix the toilet, he either didn't know what he was doing or was trying to charge me for parts that I didn't need. Everything was professional when I was standing in the bathroom with him but as soon as I walked away and left him alone, that's when he tried to take advantage I feel like. He stayed for 1 hr, was wrong about what needed to be fixed and wanted more money. I told him no thank you!
1115 E 11 Mile Rd, Royal Oak, MI 48067
After Roto Rooter failed to show up 2 days in a row when they said they were going to, I used Yelp to look for a reliable Plumber. I talked to Steve 7pm on Tuesday, he said he was going to come over Wednesday morning, and he did. Very personable and fair priced. I will definitely be calling him the next time I need a Plumber.
36300 Gratiot Ave, Clinton Township, MI 48035
I called Dixie Plumbing at 3:15am when I woke up to a flooded basement, like many others in the Dearborn area. They were the only 24 hour plumber I called that actually answered the phone at that time and they had a plumber out to my house within a few hours to clear the basement drains and get the water to recede. He was very professional and efficient. This company was literal angels in the midst of a horrible situation. I would totally recommend!
Detroit, MI
I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.
Detroit, MI
I called on Sunday nite, Micheal pick up took my info and said there is diagnostic
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I never receive one by noon so called again. Michael said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on. The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing. Took about 45 min to get it written out since he gave three estimates and said he would give me a deal. All in all it was informative but the pipe I need replace was in a tight spot and he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I never receive one by noon so called again. Michael said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on. The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing. Took about 45 min to get it written out since he gave three estimates and said he would give me a deal. All in all it was informative but the pipe I need replace was in a tight spot and he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.
Dearborn Heights, MI 48125
The response time to our request was quick. The team showed up at the scheduled time. Communication was great. The job was done well for the quoted price. The additional problem we didn't know we had was identified and repaired well, in the time the Brock team committed to and at a fair price.
Howell, MI 48843
I had an issue with no Power and my sump pump went out. I called BIrmingham Plumbing and they were there in 30 minutes and dealt with the issue in a total professional fashion and save my home from water damage. Since that date I only use them.
Richard Rollins
Richard Rollins
655 S Eton St, Birmingham, MI 48009
asked for a quote in an email to avoid service call charge and asked them to email me price. They emailed me a reasonable price quickly and were out in a couple of days to fix a leaky shower drain. They found it didn't need replacing, just re sealing and tightening. Charged much less than the quoted job. To do the quoted job they wanted $250, 2 other plumbers quoted me $400. First plumber I have ever used that I would call again
33773 Groesbeck Hwy, Fraser, MI 48026
Update to past review. Different employee came and we did decide to replace the unit. New employee was very respectful and did a good job. Still I would say that follow up from office (no calls ever responded) is poor. Good technician on site though.
12530 31 Mile Rd, Washington, MI 48095
It saddens me to be giving this company a 2-star rating. This was my experience.
I needed an electrician to remove a wall fan, venting my kitchen to the outside. I yelped an electrician, and got 5 added quotes from Yelp. Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.
Well, they weren't rated on yelp, and had zero reviews. Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them. They had 5 5-star ratings on google. This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here. So, I decided to give them a try.
I called the number given in Darin's response, only to be met with Hello. It took me aback, and I had to ask twice if I was reaching Burton HVAC. I was, and Darin said he could come straight over! Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week. He could choose his date and time to visit, but it couldn't be Monday. Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar. He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.
On Monday, I received an invoice via text for the services he was going to provide. I've never been billed before meeting the service provider before. And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.
At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call. No one had arrived at that point. At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall. I had not received a phone call or any communication from Burton HVAC at this point.
I texted Darin and said Weren't you supposed to be at my house at 1pm today? His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.
Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me! He then stated that he would just come over himself to do the work. I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house. I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm. Darin then asked if I would like to be kept in the loop, and I told him Yes! Please let me know what is going on.
Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.
At 6:24pm Darin texted. It read Okay if it's not too late I'll be heading your way. That will put me there at about 7:30
My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done. I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here. And he responded with On my way!
Well, as you can guess, 7:30pm came and went without word from Darin. At 8:04pm, Darin texted I'm about 5 minutes away. He arrived by about 8:15pm... for a 1pm appointment.
Darin and his co-worker were very nice. They were obviously having a long day, but still trying to do the best job they could. I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.
They worked really hard to remove the fan from the wall of my house. It was in there good. Then, they just cut and capped the live electrical wires and dropped them in the wall of my house! An electrician would have known that doing that is a violation of building codes. My husband knew it, but at the time, I did not.
Anyway, the two gentlemen both worked hard while at my house. The fan is removed. They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.
After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there. After their visit, there is now no power to that receptacle. We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.
I feel Darin bit off more than he could chew with my job. He needed to send an electrician & if one wasn't available, he should have rescheduled. Or perhaps he should have never quoted my job in the first place.
I needed an electrician to remove a wall fan, venting my kitchen to the outside. I yelped an electrician, and got 5 added quotes from Yelp. Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.
Well, they weren't rated on yelp, and had zero reviews. Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them. They had 5 5-star ratings on google. This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here. So, I decided to give them a try.
I called the number given in Darin's response, only to be met with Hello. It took me aback, and I had to ask twice if I was reaching Burton HVAC. I was, and Darin said he could come straight over! Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week. He could choose his date and time to visit, but it couldn't be Monday. Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar. He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.
On Monday, I received an invoice via text for the services he was going to provide. I've never been billed before meeting the service provider before. And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.
At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call. No one had arrived at that point. At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall. I had not received a phone call or any communication from Burton HVAC at this point.
I texted Darin and said Weren't you supposed to be at my house at 1pm today? His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.
Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me! He then stated that he would just come over himself to do the work. I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house. I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm. Darin then asked if I would like to be kept in the loop, and I told him Yes! Please let me know what is going on.
Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.
At 6:24pm Darin texted. It read Okay if it's not too late I'll be heading your way. That will put me there at about 7:30
My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done. I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here. And he responded with On my way!
Well, as you can guess, 7:30pm came and went without word from Darin. At 8:04pm, Darin texted I'm about 5 minutes away. He arrived by about 8:15pm... for a 1pm appointment.
Darin and his co-worker were very nice. They were obviously having a long day, but still trying to do the best job they could. I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.
They worked really hard to remove the fan from the wall of my house. It was in there good. Then, they just cut and capped the live electrical wires and dropped them in the wall of my house! An electrician would have known that doing that is a violation of building codes. My husband knew it, but at the time, I did not.
Anyway, the two gentlemen both worked hard while at my house. The fan is removed. They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.
After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there. After their visit, there is now no power to that receptacle. We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.
I feel Darin bit off more than he could chew with my job. He needed to send an electrician & if one wasn't available, he should have rescheduled. Or perhaps he should have never quoted my job in the first place.
Burton, MI 48529
Our technician, Columbus, came to our house on 12/6 to repair a re-occurring back-up in our main sewer line. He was so good at explaining to us what was going on under our house, even with pictures, so that we fully understood what the problem was. He answered all of our questions and made a solid recommendation on how to fix the problem from happening again. Since we are in the process of finishing our basement, and days away from installing the floors, we were naturally very concerned with this happening again. With a camera, Columbus showed me the inside of our pipes all the way out to the city lines, so we had comfort knowing the problem had been resolved, not just temporarily. Aside from knowledgeable, Columbus was such a kind and personable man, who really perked us up after a very overwhelming day.
422 W Congress, Detroit, MI 48226
Skip this guy. He is a rip off artist. Oh, he seems nice and friendly at first but he'll take you for what you have and do a bad job. He put in new pipes in the basement because sewage was flowing into the basement and he said new pipes would stop that. They didn't. He didn't finish the job properly. After tearing up the cement, putting in new pipes, he screwed up laying the fresh concrete down. He didn't have enough cement to contour the slope of the floor to direct water into the drain so he said he would be back in a few days to finish the floor. He never came back. And when sewage started seeping back into the basement, I called him, NO ANSWER. I text messaged him, NO RESPONSE. I emailed him, NO REPLY. So now he has my money and I have the same problem as I did before but now the sewage is flowing into the basement through brand new pipes.
Detroit, MI
Did not get the call back. BTW, I had another company look at my AC. Guess what, my coil isn't even leaking. The leak is somewhere else, you guys were going to charge me 1600+ to reinstall a coil that does not have any issues. Misdiagnosis and you guys just keep giving temporary patch work and charge me unnecessarily. This is Unbelievable!!
24565 Hallwood Ct, Farmington Hills, MI 48335
Michael M. came out this morning to repair a plugged kitchen drain. He ended cutting the pipe and rebuilding the clean out. He was friendly and professional and did a fantastic job. I'm giving this review 4-stars only because of price, which was a little more than I thought fair. The job took only about 30 minutes, and ran more than $250. But cost aside, the job was done well.
41800 Hayes Rd, Ste 535, Clinton Township, MI 48038
In July of this year we had an incident with our furnace. Within 3 days we had a new furnace and central air unit. The installers were amazing and everything went very smoothly or so we thought. Needless to say it became an insurance claim and were told at the time that we wouldn't have to deal with a thing- everything will be handled between the insurance company and reliance. We are still trying to get the bill from Reliance so we can pay it in full. We have made numerous phone calls and got nothing but promises that we will be receiving the bill. In the meantime they want to charge us rental on the units. I've never received such poor customer service from such a company. One customer service person actually wanted to know what I did with the old equipment . If I could give them less than 1 star I would as my issue is still ongoing.
1900 Blackacre Drive, Windsor, ON N0R 1L0, Canada