Best Toilet Installation in Detroit MI
Honestly they messaged me because i put in a request to get my pipe fixed thats leading to my washer and the garbage disposal.
They messaged me saying they can come out and look and asked for my number to call.
They called and we set up a time for them to come over.
When they came over they didnt even know what they were talking about let alone an inspection fee that they did NOT disclose over the phone of $65.
Be up front with your customers. Dont hide hidden fees.
*update. Now they are calling me because i left a bad review asking me to remove it. Also we did pay the $65 and asked them to leave.
Were not mad about the $65, its just we like when people are upfront, And this business is not!
The only thing they disclosed was that there service to fix anything costs $125*
*update after the reply.
Spreading misinformation is not what is needed for this business.
This business Is doing what it has to do and i understand that. The things about the price is not an issue. I own two businesses myself so money is NOT an issue, the issue was that things that are being stated in this reply we not disclosed at the time of evaluation of the repairs needed, Nothing was brought up except copper piping. I appreciate the fact that you are concerned about your business and the reviews, but in order to get good reviews there has to be a line of professionalism.
I hope you have the day you deserve.
They messaged me saying they can come out and look and asked for my number to call.
They called and we set up a time for them to come over.
When they came over they didnt even know what they were talking about let alone an inspection fee that they did NOT disclose over the phone of $65.
Be up front with your customers. Dont hide hidden fees.
*update. Now they are calling me because i left a bad review asking me to remove it. Also we did pay the $65 and asked them to leave.
Were not mad about the $65, its just we like when people are upfront, And this business is not!
The only thing they disclosed was that there service to fix anything costs $125*
*update after the reply.
Spreading misinformation is not what is needed for this business.
This business Is doing what it has to do and i understand that. The things about the price is not an issue. I own two businesses myself so money is NOT an issue, the issue was that things that are being stated in this reply we not disclosed at the time of evaluation of the repairs needed, Nothing was brought up except copper piping. I appreciate the fact that you are concerned about your business and the reviews, but in order to get good reviews there has to be a line of professionalism.
I hope you have the day you deserve.
Detroit, MI
I couldn't get any other Plummimg Company to come out the same day
Thank you Universal plumbing!!
Thank you Universal plumbing!!
Detroit, MI
Kevin is awesome. Explains everything fully and always honest about everything he does. Highly recommend for any and all plumbing needs.
Trenton, MI 48183
I had a pipe break and called Allied. Josh came out immediately and was professional, fast, and clearly knows his stuff. Highly recommend!
36300 Gratiot Ave, Clinton Township, MI 48035
I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.
Detroit, MI
I called on Sunday nite, Micheal pick up took my info and said there is diagnostic
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I never receive one by noon so called again. Michael said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on. The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing. Took about 45 min to get it written out since he gave three estimates and said he would give me a deal. All in all it was informative but the pipe I need replace was in a tight spot and he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.
/service fee of $39.95. He said the person doing the estimate will call between 10a-12p for the next day. I was waiting for the call but I never receive one by noon so called again. Michael said he would call me back since he needed to contact the plumber on his eta. A few minutes pass by then I get a call saying he is running late by 30 minutes. I rush home to get thing ready. Just to find out that it was later then expected and the plumber called saying on what street he was on. The van was not marked and Brandon politely introduce himself. I showed him where the rusted out sewage pipe is leaking from that need replacing. He wanted to see the upstairs bathroom and attic space to figure out an accurate estimate to give. I had to remove a couple stuff in the attic since he wanted to see and he offered to help.He wasn't able to see still because the paneling in the attic. Through out this Brandon was very talkative. 15 minutes to look over plumbing. Took about 45 min to get it written out since he gave three estimates and said he would give me a deal. All in all it was informative but the pipe I need replace was in a tight spot and he mention that they weren't responsible if something else gets damaged. I was like mmm. So I paid the diagnostic fee.
Dearborn Heights, MI 48125
We are so pleased to have been referred to Doug & BROCK MECHANICAL (a special thanks to Meg in Brighton)! On a cold Sunday evening our H2O tank finally gave up it's proverbial ghost. I called Doug & he rearranged their schedule to arrive the very next morning with a new high efficiency unit! Ken Jackson completely replaced the Bradford White tank in under 3 hours! Now you tell me where the heck you can top that level of service in today's world.
Howell, MI 48843
Have heard very bad things about this company collectively, my neighbor used this company years ago had issues with the furnace ever since incompetent people running this company run the other direction if you use this company use Mulligan much better
655 S Eton St, Birmingham, MI 48009
Skip this guy. He is a rip off artist. Oh, he seems nice and friendly at first but he'll take you for what you have and do a bad job. He put in new pipes in the basement because sewage was flowing into the basement and he said new pipes would stop that. They didn't. He didn't finish the job properly. After tearing up the cement, putting in new pipes, he screwed up laying the fresh concrete down. He didn't have enough cement to contour the slope of the floor to direct water into the drain so he said he would be back in a few days to finish the floor. He never came back. And when sewage started seeping back into the basement, I called him, NO ANSWER. I text messaged him, NO RESPONSE. I emailed him, NO REPLY. So now he has my money and I have the same problem as I did before but now the sewage is flowing into the basement through brand new pipes.
Detroit, MI
Terrible service and unprofessional. I recommend you check the owners (David Pfalz) history of this company before hiring them.
33773 Groesbeck Hwy, Fraser, MI 48026
We are in a spot our water softener is broke our hot water tank is on its way out.
We called paid the $39 to get an estimate which I normally don't do. (Pay for estimates) however just wanted to get these things installed and fixed. They came out Monday o believe. Took until Thursday to get the estimate. Was told they were going to call Get our email and ask a few questions. They never did and then when i called asking about the estimate they weee like well we don't have your email ? Well you have my phone number right ? So could have called. I ask if they can install a tankless ?? She says o we will have sonso call when he is back at the office. That was 11 am. 5 pm i call back like hey just trying to get this estimate ... since i wanted this installed by now not still waiting for the estimate. Oh well he's not back probably Monday!! What. So again I'd be sitting waiting and receive nothing not even call had i not followed up. Now I've stewed all weekend and i want my $39 back since this was clearly a waste!! We will see if they call tomorrow. I'll
Bet someone $39 they won't .
We called paid the $39 to get an estimate which I normally don't do. (Pay for estimates) however just wanted to get these things installed and fixed. They came out Monday o believe. Took until Thursday to get the estimate. Was told they were going to call Get our email and ask a few questions. They never did and then when i called asking about the estimate they weee like well we don't have your email ? Well you have my phone number right ? So could have called. I ask if they can install a tankless ?? She says o we will have sonso call when he is back at the office. That was 11 am. 5 pm i call back like hey just trying to get this estimate ... since i wanted this installed by now not still waiting for the estimate. Oh well he's not back probably Monday!! What. So again I'd be sitting waiting and receive nothing not even call had i not followed up. Now I've stewed all weekend and i want my $39 back since this was clearly a waste!! We will see if they call tomorrow. I'll
Bet someone $39 they won't .
12530 31 Mile Rd, Washington, MI 48095
I had a plugged drain in my tub and called a local plumber Gary the plumber who came out with his wife, who also thought she was a plumber too(was a very strange experience) I was told by Gary who never put pencil to paper that it would cost me $1,000, realizing something just wasn't right I paid him his $40.00 he asked for for his 10 minutes in my home and he left knowing I would never ask him back to do the work, this is known as a scare tactic to get you upset and pay the con artist prices. I called Nelson Brothers Plumbing and they sent Creith the very next day at the actual time we had set, he was like an angel with a plunger and auger!! He went through the back of one of my cupboards, he didn't have to tear my kitchen wall out like Gary the plumber had said was the only way? I have never seen anyone work so hard to correct a problem without inflating my bill, Creith was here about an hour and 45 minutes, fixed everything and my bill was $330.00. Highly recommend Nelson Brothers Plumbing!!! Jeremy in the office is also extremely nice, they had me at hello. :)
1115 E 11 Mile Rd, Royal Oak, MI 48067
Brian and John have done a couple jobs for me, neither were anything small! I do most of my own stuff, but sometimes there are problems bigger than my abilities/credentials. I waited 6 months after their last job for me, making sure the settled repairs are bonafide and my review is fair for readers. I will not ever hesitate to call them for that next problem that's coming down my calendar.
Detroit, MI
Service was scheduled quickly and performed efficiently. I will do business with them again.
24565 Hallwood Ct, Farmington Hills, MI 48335
Grotesquely overpriced! I had them out to look at a hot water heater that was not working. I was given two options, 1. Fix it for $750, 1. Replace it for $1,950. Having been in the rental property business for some time, I knew that was a ridiculous price. I called someone else and had the water heater replaced for $850. I won't ever call Hoover again.
41800 Hayes Rd, Ste 535, Clinton Township, MI 48038
Terrible service, over priced, owner is unprofessional. There are plenty of companies, go elsewhere!
13676 Dix Toledo Rd, Southgate, MI 48195
If i could leave 0 stars i would. We had a pipe break over night and others freeze. We called at 11pm last night (1/4) and we were told to call back at 8 today (1/5). The guy from last night told us we would be put first in line, but this was not the case when we called today. We were put last on the list. After waiting for over 3 hours with no contact, they called me back, stating the earliest they would be able to get here would be monday (1/8). This is unacceptable. I have frozen and broken pipes, no water. I can not cook, clean or shower. This is terrible customer service and this company should be ashamed
422 W Congress, Detroit, MI 48226
I purchased a new furnace and AC unit from Reliance 3 years ago and tonight was my sixth service call. Every winter the furnace fails to start up and every spring the AC unit doesnt work. At least this technician was honest - he admitted he didnt know what the problem is or how to fix it. He also admitted that the technicians are not trained to properly fix some of the product that Reliance sells to its customers. Last month it took 3 different technicians over a week to fix the furnace (each one ordered the wrong parts). I spoke to their customer service manager to get a credit or to just replace the equipment and she still hasnt gotten back to me. Stay away from Reliance!!!!!!
1900 Blackacre Drive, Windsor, ON N0R 1L0, Canada