Best Plumbing Services in Detroit MI

Excellent. Tech came for an issue with my sump pump line and was on time and knowledgeable. Promptly fixed the issue. Highly recommend.

Great service. Atheer Siba (aka Art) was my plumber and he was extremely friendly, polite, efficient and affordable ($85). He even taught me some DIY solutions if the problem happened again, openly recognizing that he was potentially costing himself business! Oh and he said after 9pm I could call him as a consultant if I had an issue but didn't want to spend the money on a plumber. What a guy!

Work was done very well in a timely manner, very knowledgeable, and detailed about what needed to be done. updating me  throughout the entire process. Work was neatly done. My refrigerator waterline install has been working great!

I couldn't get any other Plummimg Company to come out the same day
Thank you Universal plumbing!!

had them install a kitchen sink faucet that was a deep sink and hard for me to access as I am a senior citizen. Also I needed a leaking gas pipe fitting replaced at the same time, both jobs were done in speedy time and was a quality repair and installation. Never had a problem later with any leaks or other things. They cleaned up after the job and the price quoted was very reasonable. I now have another new problem and will be calling them back.

Commercial grade disposal stopped working and I called Birmingham plumbing. They came recommended. What a joke!

Basically, a 30 minute diagnostic check cost $205 and the thing still isn't working. He quoted me $450-500 if he had to work on it. The service guy didn't even remove the unit to check it....in fact, he never took a tool out. Sat and watched it from above. Blamed the issue on something so ridiculous, it made no sense. That's what $205 got me. What would $450 get me?
Oh boy!
He did quote me $5,000 on a new unit. Really? No closer to resolving the issue, wasted my time, money and he had no intentions of doing anything further than come up with an excuse so he could leave.
I guess Birmingham Plumbing charges Birmingham prices. Hey guys, what about customer service and doing what your supposed to do....WORK!

Skip this guy. He is a rip off artist. Oh, he seems nice and friendly at first but he'll take you for what you have and do a bad job. He put in new pipes in the basement because sewage was flowing into the basement and he said new pipes would stop that. They didn't. He didn't finish the job properly. After tearing up the cement, putting in new pipes, he screwed up laying the fresh concrete down. He didn't have enough cement to contour the slope of the floor to direct water into the drain so he said he would be back in a few days to finish the floor. He never came back. And when sewage started seeping back into the basement, I called him, NO ANSWER. I text messaged him, NO RESPONSE. I emailed him, NO REPLY. So now he has my money and I have the same problem as I did before but now the sewage is flowing into the basement through brand new pipes.

Not a good company at all.  They charged us $950 and did NOTHING then wanted over $4000 for the real fix.  I paid someone else $1000 to fix it right.   The only plus was that they actually showed up.

They did good work installing a trenchless inversion liner in my sewer line. It involved no tear up to my property, and the clean up after their work was minimal. They were the only company I contacted who was able to complete the job with no tear up. The whole process was simple and smooth for me. They were professional, and it seemed like a fair price based on the quotes I had received from a number of plumbing services.

This was the worst experience I had had with a service company in my 50 years. I needed a updated gas fireplace replaced at my home. They sent out 2 techs that were not licensed or certified to do the work. Between the 2 of them they could not figure out how to hook up the unit after 2 hours with instructions.
A third tech came out 2 hours later and looked at it then wanted to see the gas line. He says that it needs rerouted and it will be $1012.00 to put in the gas fireplace. The first 2 techs said the line was perfect and that's the way they would hook it up.
Price gouging because the first techs were not being paid. There's more but I'm done. Do not use this company.

We never got the opportunity to do business due to the multiple incidents of unprofessionalism. I asked if they could call when they're on their way and was told that's not a standard business practice, but they would call with ample notice if they were delayed or had to cancel. I got a call from Jeremy 30 minutes before the appointment time to cancel since Rick had to perform an emergency service. I asked if anyone else could come in his place but Rick, the owner, is the only one that provides estimates. I was disappointed that I did not get better notice as I already left work. I later get a call to say he will be on his way, followed by another call to say he won't due to an accident but they'd call tomorrow to schedule another time. That call never came, so I called back on Monday to say this has been a hassle and I'd like someone to prioritize the rescheduled appointment. Rick called back and before I answered I heard him say she's not going to like what I have to say and despite asking multiple times what they could do better (not rely on one person for estimates, call back when they say they will, give a better heads up for cancellations, etc.) which I was ready to provide honest feedback he had it go in one ear and out the other and instead of listening made me feel bad about his accident and said there are many other plumbers I can go with. That's what I'm going to do. I hope they learn to provide better customer service.

Freakin call people back if you are running a place of business and they are trying to give you theirs. Sheez.

Did a chat with T&G this past Monday and a follow up call Tuesday for service on our ac. Were told they would be out today, Thursday. They called this am and said would be out this afternoon. Just received a call at 2pm saying they couldn't be out for a week. Said they needed to take care of their service plan customers first. So, my appointment apparently did not matter. What was with the phone call this morning verifying they would be out????? I figured their word was not worth much to me so I made an appt with another company. Did not give one star because I had used them in the past. Seems the way customers are treated has changed since then.

I called Hoover and left a detailed message trying to get a quote for new ductwork in the basement of my home. However, I never received a call back from them.

The shut-off for my outside tap was leaking in my basement, so I contacted them via their website. Someone called right away and said they would have someone contact me the next day, but I didn't hear back. I waited a week and went with another company. I contacted them in the first place because someone from their company lives at the end of my street (there are always a couple company trucks parked there), so I thought I would give the neighbours some business. Not sure what happened. If the job was too small, I wish they would have told me from the start.

Horrible , sewage pump installed incorrectly causing the pump to run continuously-I paid a ton and what I got was a damaged pump . It took many phone calls to talk too anybody and when I did the person was dismissive and unconcerned - that's what I got for choosing roto rooter

Terrible customer service. Our rental water heater broke, leaked all over floor, ruining floor, and they say they can't come until Friday. Today is Saturday, one week with no hot water? They seem to think nothing wrong with this. We went and bought a tank at Lowes and had it installed same day. $1000 and done. We pay between 50 and 60 dollars every 3 months  to rent, times 20 years. Lots of money to get no service when you need it. Can't wait to call them to cancel except customer service department is closed today, go figure. Oh yeah, now we need a new floor too. Thanks Reliance, for nothing!