Best Pipe Repair in Detroit MI

Very poor communication and scheduled 2 appts with me and failed to show up or even call!  I let the first one slide.  I had a leak under my sink, Andre replaced the garbage disposal and I think he did a good job for a decent price.  But after that everything fell apart.  I also needed him to snake my bathtub drain.  In doing so, the stopper broke.  I didn't blame him for that, but he was supposed to come back and fix it.  We made an appt.  He was a no show, no call.  I finally got ahold of him and made a new appt.  He did say he was running late but it's the next day and I still haven't heard from him and I called and texted multiple times.  It's ridiculous.  No excuse.  I'm really mad that he wasted my time, twice.  And left me with a broken tub drain.  I don't like to bad mouth people... But this is a little much.  So, if you need something done... He's competent but I hope you don't need him to come back to finish anything.  Good luck with that.

Leave it to Yelp to give another great recommendation!  We were very happy with the service that Universal Plumbing did for us recently.  Although a very routine visit to clear out our drain to the street, Paul our technician was on-time, friendly and informative.  He did what he needed to do, kept us updated throughout his visit about what he was doing and why, and what they recommend for the future without any hard sales pitch.

The company was able to get us an appointment the next day, they called before the technician showed up, and everything was done quickly, and very cleanly, and best of all, at a really reasonable price.

One of the best parts of the visit would have to be Paul explaining why their company was different and how proud he was to work for them, not focusing on commission or over selling, but rather on treating people right knowing that it would come back three fold when they do.

I'd happily refer family and friends to Universal and plan to have them visit routinely going forward thanks to this first visit success.  Keep up the great work!

had them install a kitchen sink faucet that was a deep sink and hard for me to access as I am a senior citizen. Also I needed a leaking gas pipe fitting replaced at the same time, both jobs were done in speedy time and was a quality repair and installation. Never had a problem later with any leaks or other things. They cleaned up after the job and the price quoted was very reasonable. I now have another new problem and will be calling them back.

We called late on a Friday for a toilet mishap and they were knocking on our door within 2 hours, Josh got the job done and cleaned up his mess! So appreciative for them to come out on such quick notice before the holiday weekend. Definitely recommend Allied plumbing!

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

I messaged them on yelp got a reply and a next day appointment within 20 minutes. Incredible customer service. When they came out and determined that my issue wouldn't require their services they gave me some advice and insisted I didn't owe them anything for coming out. If I ever need the services they provide in the future they'll be my first phone call. Highly recommend them.

I put a pin hole in a gas line to our dryer (it had a separate shutoff valve, so it wasn't an emergency).. I called and talked to Doug, and he said he'd have Kyle out first thing the next morning. He was on time, with the part he needed to fix it, and 30 minutes later he was finished. Great service and extremely friendly. Would highly recommend! Thanks!

I get a drain snaked every spring as preventative maintenance.  I decided to try Birmingham Plumbing Heating and Cooling.  I scheduled a non-emergency appointment almost a week in advance.  Birmingham's plumber ripped us off.  They charged us 2x what Levine and Sons' charged us last year.  RooterMD had done the week 3 years ago and Birmingham was 3x what RooterMD cost.  Needless to say I will never be calling these folks again.

My wife met them and I was not home.  If I would have been home they would have walked away empty handed.  They took advantage of my wife's not being aware of the cost which is even worst.  I would not trust Birmingham Plumbing Heating and Cooling.

Skip this guy. He is a rip off artist. Oh, he seems nice and friendly at first but he'll take you for what you have and do a bad job. He put in new pipes in the basement because sewage was flowing into the basement and he said new pipes would stop that. They didn't. He didn't finish the job properly. After tearing up the cement, putting in new pipes, he screwed up laying the fresh concrete down. He didn't have enough cement to contour the slope of the floor to direct water into the drain so he said he would be back in a few days to finish the floor. He never came back. And when sewage started seeping back into the basement, I called him, NO ANSWER. I text messaged him, NO RESPONSE. I emailed him, NO REPLY. So now he has my money and I have the same problem as I did before but now the sewage is flowing into the basement through brand new pipes.

We called Anytime plumbing and they came out the same day. Sam fixed the problem right away. Very professional and nice. He gave us advice on how to prevent the problem from happening again.
We will definitely call anytime plumbing and ask for Sam next time.

Looks like these folks have two listings on YELP -- I won't repeat myself but these guys are top-notch and a pleasure to work with AND we're super professional and very, very nice!

When it comes to plumbing NBP is to whom I go to.   They haven't let me down and not once have I felt ripped off.   They explain what's going on at the time and they let you know what needs to be done.  

This last visit these guys went above and beyond their services. It was a nice summer Friday evening,  and they didn't leave until the task at hand was resolved.  That alone is great!  What is even more amazing to me is that they didn't take advantage of our pocket book.  Their pricing was very fair and well earned.  I can't say enough great things about them.

I've been dealing with them for 10-11 years.  No complaints.  Don't expect perfection, sometimes expectations cannot be met the way we want them to, but I will say with confidence that they're very professional, and they get the job done!!!!  Truly.

Tried to price gouge me last Saturday on a water heater malfunction that they installed 7 months ago. Said I needed a thermocoupler but the pilot tube was actually cracked. I needed a whole new water heater which was warrantied by the manufacturer but I had to have another plumber come out because this plumber left because I wouldn't pay him 400 dollars to install a new thermocoupler. Not professional, safe, or customer service oriented. Note the plumber just called concerning this review. He called my husband a liar and threatened to come over to our house because he only lives a couple blocks away to kick my b@@ch a$$ husband's butt. Very unprofessional and threatening

We had an issue with our pipe out to the sewer as there were holes and tree roots growing through it. Water started to back up into our basement so we had Thornton come out and look at the issue. They told us we would not have to dig the pipe up in the yard if we install a liner for about 14k which they came out and did. The issue ended up being worse then they thought and they had to dig into the blvd in the street to replace part of the pipe.

This took about 3 weeks with probably 6-7 visits. A couple of times our appointment was pushed off for emergency situations. After they finished installing the liner they said it was pretty much good to and that they just needed to come to come back out and put the finishing touches on it.

A week and a half passes and I don't hear anything about them coming back out to finish, so I call and they schedule someone for that Friday (I called on Tuesday).  The technician comes out Friday and tells me that the liner has collapsed in a part due to groundwater etc through a hole in the pipe so that they'll have to come back out on Monday and dig up the sidewalk and part of my front yard. I was most annoyed about the fact that if I hadn't called, I don't know when anyone would've come out. There didn't seem to be anything scheduled. With the fact that there was ground water etc in the pipe while they were fixing it, the fact they didn't have any urgency to come back and finish it was disappointing customer service to say the least. We did all this to avoid exactly what ended up happening and it mainly due to a lack of service on their end. Needless to say that having this drag on during covid wasn't pleasant as well.

That Monday they come out and dug up the sidewalk and part of my front yard to fix the pipe. That goes fine and they fix it but leave the sidewalk, front yard, and blvd they dug up still looking terrible. They made it seem as the city or them would come out soon and get
It fixed. So today, a week later,  I called the city and they told me it was Thornton's job to come back
And finish cleaning up. I call Thornton customer service line and wait on hold 15 mins just to go straight to
Voicemail. When I did get a hold of someone they admitted they had nothing scheduled to come back out and finish it up and it wouldn't be until next Monday that someone could come. I posted pictures of what they left our yard like below. For paying as much as we did to get this fixed it sure didn't seem like we got the same level of customer service and support to match. Definitely wouldn't use them again.

Service was good but you pay for it. Over $800 for a two hour job. Basically no parts. Crazy expensive!

Terrible service, over priced, owner is unprofessional. There are plenty of companies, go elsewhere!

If i could leave 0 stars i would. We had a pipe break over night and others freeze. We called at 11pm last night (1/4) and we were told to call back at 8 today (1/5). The guy from last night told us we would be put first in line, but this was not the case when we called today. We were put last on the list. After waiting for over 3 hours with no contact, they called me back, stating the earliest they would be able to get here would be monday (1/8). This is unacceptable. I have frozen and broken pipes, no water. I can not cook, clean or shower. This is terrible customer service and this company should be ashamed

Never rent any equipment from RELIANCE. They will install it one day, but good luck with removing. They never want to remove it. I have water heater which was used by the previous landlord. Its old and its not economical. I wanted to remove it, I was given the option to drop of. Other options are very expensive. I was given an account number and when I went there to drop off, they didn't accept it saying that the account is not in my name. ACCORDING TO THEM, IT NEEDS TO BE TRANSFERRED TO MY NAME SO THAT I CAN REMOVE IT. $35 FOR NEW ACCOUNT. I SAID ITS FINE. PLEASE GO AHEAD AND CHANGE IT IN MY NAME. This happened on may 17th-2022 since then i have been talking to customer service, billing department, removal department and every department with reliance. They will ask all the information like address, first name, last name, post code and once they realise that you want to remove the water tank, they will keep on transferring the call to one department to another department. Every day, i have to spend at least 2 hours on phone over them. It is not yet rectified even now. My suggestion to users who rent the equipment from reliance is IF  YOU HAVE DECIDED TO MOVE OUT FROM THEM, PLEASE RESIGN YOUR JOB FIRST, SO THAT YOU CAN AT LEAST SPEND 2-3 HOURS TALKING WITH CUSTOMER SERVICE, EXPLAINING YOUR SITUATION TO EACH AND EVERY AGENT AND SPELLING YOUR FIRST NAME AND LAST NAME TO EACH AND EVERY ONE. THEN GOOD LUCK!