Best Heater Repair in Detroit MI

East Plumbing had a quick response and Andre was very professional and completed the job in a timely manner

Called them for black particles in my water.  He took off the sprayer (that was his diagnostic review)  and cleaned it out and it took about 5 minutes, then he wrote up his bill which took 10 minutes and charged me $108 and laughed about it.

Royal Flush has done a few jobs for us over the last few years (faucet installs, backed up drains, hot water tank).  They have always been prompt to respond to calls and answer all my questions.  Work is done professionally and timely.  They will always be my first call if I need any plumbing work.

There really aren't enough nice words to use when describing this company.  We use them for every plumbing issue, big or small, because they can be relied on to be fast, friendly, and most of all, honest.

They are up front with their pricing and always reasonable.  Their responses are lightning fast.  Highly recommend!

Brian and John have done a couple jobs for me, neither were anything small! I do most of my own stuff, but sometimes there are problems bigger than my abilities/credentials. I waited 6 months after their last job for me, making sure the settled repairs are bonafide and my review is fair for readers. I will not ever hesitate to call them for that next problem that's coming down my calendar.

I have been buying properties for 17 years and Michael accomplished what few other plumbers will even attempt. he was referred to me from a friend in common and went and looked at my clogged drain the same day. I had six inches of water in the basement AND my stairs to the basement collapsed from the previous plumber who attempted it and broke them with his heavy equipment. Mike went the same day, got his equipment down there and worked on the drain until he got it freed up. excellent communication. great pricing and incredible service. thanks Mike. I appreciate the excellent service.

We spent over a grand to have you fix our leaky tub faucet, and now it makes a high pitch noise from water pressure, and the water pressure is terrible when I want to take a hot bath I have to wait so long to fill up compared to before. Also your guys threw away my water stopper so thanks for making me buy a new one. I'd call and say to come out and fix this but you've already been to my house twice, and I DO NOT NEED ANOTHER ISSUE.... 0 STARS. Also Don't send out the owners son anymore good lord...

Skip this guy. He is a rip off artist. Oh, he seems nice and friendly at first but he'll take you for what you have and do a bad job. He put in new pipes in the basement because sewage was flowing into the basement and he said new pipes would stop that. They didn't. He didn't finish the job properly. After tearing up the cement, putting in new pipes, he screwed up laying the fresh concrete down. He didn't have enough cement to contour the slope of the floor to direct water into the drain so he said he would be back in a few days to finish the floor. He never came back. And when sewage started seeping back into the basement, I called him, NO ANSWER. I text messaged him, NO RESPONSE. I emailed him, NO REPLY. So now he has my money and I have the same problem as I did before but now the sewage is flowing into the basement through brand new pipes.

asked for a quote in an email to avoid service call charge and asked them to email me price. They emailed me a reasonable price quickly and were out in a couple of days to fix a leaky shower drain. They found it didn't need replacing, just re sealing and tightening. Charged much less than the quoted job.  To do the quoted job they wanted $250, 2 other plumbers quoted me $400. First plumber I have ever used that I would call again

This was the worst experience I had had with a service company in my 50 years. I needed a updated gas fireplace replaced at my home. They sent out 2 techs that were not licensed or certified to do the work. Between the 2 of them they could not figure out how to hook up the unit after 2 hours with instructions.
A third tech came out 2 hours later and looked at it then wanted to see the gas line. He says that it needs rerouted and it will be $1012.00 to put in the gas fireplace. The first 2 techs said the line was perfect and that's the way they would hook it up.
Price gouging because the first techs were not being paid. There's more but I'm done. Do not use this company.

I called Nelson Brothers this morning because a pipe had burst in the basement due to the cold weather.  I called when they first opened (8am) and the man who picked up said they would send someone out that afternoon.  

The tech came out later that afternoon as promised and fixed the broken pipe in about 45 minutes.  He was very polite and answered any questions I had.  

The price was reasonable and it looks like I have a new go to spot for my plumbing needs.

Timely, affordable service! Usually I hate interacting with strangers working on my home, but this guy was great. I'd recommend them to anyone.

It saddens me to be giving this company a 2-star rating.  This was my experience.

I needed an electrician to remove a wall fan, venting my kitchen to the outside.  I yelped an electrician, and got 5 added quotes from Yelp.  Darin, the owner of Burton HVAC, was the very first response, and he gave me a low-ball quote of $85 fixed rate.

Well, they weren't rated on yelp, and had zero reviews.  Their page said they had been in business for 19 years, and had electricians on staff, among others, so I decided to try googling the company to see if I could find anything else out about them.  They had 5 5-star ratings on google.  This being said, I assumed they were trying to increase their presence on yelp, by taking a loss on a few projects in order to get some 5-star reviews here.  So, I decided to give them a try.

I called the number given in Darin's response, only to be met with Hello.  It took me aback, and I had to ask twice if I was reaching Burton HVAC.  I was, and Darin said he could come straight over!  Unfortunately, it was a Wednesday or Thursday when I called, and I told him I would not be available until the following week.  He could choose his date and time to visit, but it couldn't be Monday.  Darin told me Tuesday at 1pm would work for him, so I put his visit on my calendar.  He also asked me to text him my name, address, and the time and date of the appointment so he could add it to his calendar later.

On Monday, I received an invoice via text for the services he was going to provide.  I've never been billed before meeting the service provider before.  And on Tuesday at 11:47am, I received a text message saying that my appointment at 1pm was 'coming up'.

At 1pm, my son took our dog and left the house for an hour trying to get him out of the way during the service call.  No one had arrived at that point.  At 2pm, my son came home from lunch with our dog, and was surprised to see the fan still in the wall.  I had not received a phone call or any communication from Burton HVAC at this point.

I texted Darin and said Weren't you supposed to be at my house at 1pm today?  His response was Yes I was sending a technician your way and he should have been there at 1:00, let me see what's going on.

Darin called me 10 minutes later to tell me his technician was working on a job that was running over, and he still needed to do another job after that before he could see me!  He then stated that he would just come over himself to do the work.  I said that would be fine, and then he told me that it would be another 2 to 4 hours before he could make it to my house.  I clarified with him that it meant he would be arriving at my house sometime between 4pm and 6pm.  Darin then asked if I would like to be kept in the loop, and I told him Yes!  Please let me know what is going on.

Well, 4pm came and went, 5pm came and went, and 6pm came and went, and STILL no contact from Darin or anyone at Burton HVAC.

At 6:24pm Darin texted.  It read Okay if it's not too late I'll be heading your way.  That will put me there at about 7:30

My husband was home, and was definitely not happy with the way things were going, but at that point I just wanted the work done.  I was not confident that the guy would be able to be on time on any other day, and I didn't want to waste another 7 or 8 hours waiting again, so I told him We'll be here.  And he responded with On my way!

Well, as you can guess, 7:30pm came and went without word from Darin.  At 8:04pm, Darin texted I'm about 5 minutes away.  He arrived by about 8:15pm... for a 1pm appointment.

Darin and his co-worker were very nice.  They were obviously having a long day, but still trying to do the best job they could.  I realized after they arrived that (I'm 99.9% sure) neither one of them were electricians.

They worked really hard to remove the fan from the wall of my house.  It was in there good.  Then, they just cut and capped the live electrical wires and dropped them in the wall of my house!  An electrician would have known that doing that is a violation of building codes.  My husband knew it, but at the time, I did not.

Anyway, the two gentlemen both worked hard while at my house.  The fan is removed.  They even put a towel in the hole and taped a bag over the opening to keep bugs, etc. out until we can have the gap sealed properly.

After they left, I returned a microwave cart to the area below the fan, and plugged it into the electrical receptacle there.  After their visit, there is now no power to that receptacle.  We now need to have another electrician come out to properly remove the electrical wires in the wall and fix the outlet for our microwave.

I feel Darin bit off more than he could chew with my job.  He needed to send an electrician & if one wasn't available, he should have rescheduled.  Or perhaps he should have never quoted my job in the first place.

In my case, same-day service. On-time, respectful and responsive. Can pay via debit/credit cards. Wants to beat the competition! I needed a diagnosis before they started work. Estimate price was lowest given through Yelp!

I would give zero stars they got mad when I refused to pay 1200 to sanitize my laundry room floor so the plumber that arrived before the cleaning crew decided he no longer wanted to find the leak in my home very unprofessional and rude once he decided he didn't want to take on the job

I contacted Thornton & Grooms because I wanted a reliable, professional company to assist me with several plumbing concerns.  I had them perform 2 simple jobs (1) laundry tub pump.   (2) install Omni house filter.   However, they installed a filter that does not support a well (RS1-D.S.).  This inferior filter was filtering my home for 3 months.  I realized this when I looked at how corroded filter was when I went to replace after 3 months with 2nd filter left by Thornton & Grooms.  I ended up contacting manufacturer who confirmed that Thornton & Grooms installed wrong filter (see attached photo).  

I contacted Thornton & Grooms to make them aware of error.   Managers response was we will have to order it and then set up appointment to come out to your home.  He provided no apology, no explanation, and no acceptance of mistake.  They acted like it was an unreasonable request to replace the incorrect filter and I was an  inconvenience.  I requested that correct filters be dropped off and left in my front door (as I work).

Today I received email stating that Patrick Somers from T&G was at my home and filters were dropped off.  When I came home from work no filters were at my home and no indication that T&G was at my home.

I ended up buying 2 filters on Amazon.  It is a small thing,  but frustrating to me.

Next time I will go with less expensive company and pay more attention to job at hand.

Had them out on a few occasions for HVAC, etc. Techs always seem competent and professional. had my furnace inspected- 79 bucks.

Tech says all is good but need a new Pad (filter) for my whole house humidifier.  Quoted 502 dollars.  It's a 15 dollar filter at Lowe's! Ask how long it would take.. couple minutes.  Are you kidding me!! I was in such shock I just politely said no thanks I'll take care of it.

Had a similar outrageous quote on replacing my water heater last from them last year.

In July of this year we had an incident with our furnace. Within 3 days we had a new furnace and central air unit. The installers were amazing and everything went very smoothly or so we thought. Needless to say it became an insurance claim and were told at the time that we wouldn't have to deal with a thing- everything will be handled between the insurance company and reliance. We are still trying to get the bill from Reliance so we can pay  it in full. We have made numerous phone calls and got nothing but promises that we will be receiving the bill. In the meantime they want to charge us rental on the units. I've never received such poor customer service from such a company. One customer service person actually wanted to know what I did with the old equipment . If I could give them less than 1 star I would as my issue is still ongoing.