Best Water Heater Repair in Columbus OH

We had a failing heat pump water heater that needed replacement. Ohio Water Heaters is one of the companies we contacted for an opinion and quote, and we ended up going with them when we found out they had great familiarity with this type of water heater. I am not a water heater expert (ha), but it is my understanding that the heat pump is a more recent addition, relatively speaking, to water heater technology, so it was nice to find folks who were comfortable and well versed with them. They were also great to work with. To my complete awe, only one person showed up and both hauled the heavy old one up the stairs and out, and then took the heavy new one right back down. Very impressive. The work was great, and they handled disposal of the old one (heat pump water heaters can't be put out on the curb like traditional ones).

Scheduling and communication was excellent, and they showed up in the window we had been provided, with a call ahead of time that they were on the way.

And, we're very happy with the new water heater so far, which is working well!

The scheduling process was easy, and Michael arrived on time with a courtesy call ahead of his visit.  He was extremely professional, completed quality work and was reasonably priced. Most of all, I feel trusting of McDermott and will definitely call again should the need arise.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

The technician has no knowledge of repairs at all. They only tell you to replace the whole thing because it's old. They can't even specify what the problem is. I asked the guy what was wrong with my water heater, he said 3 different parts and didn't guarantee my water heater working after replacing any of them. Not able to fix anything at all only replace the whole thing. Do not call them for repairs, you will end up buying a whole new unit for no reason at all.

Buckeye Plumbing fixed our sump pump issue to bring it up to code. They were efficient, fast and respectful. I didn't have time to price compare so I have no idea if they were within a reasonable range but considering they did a good job, I'm very happy.

The technicians sent were very nice. However, the charges were double that of a local competitor. Paid $205 to have a technician clean and reignite the pilot light of my water heater.  A few hours later, the pilot light went out again. The next day a technician came and installed an assembly kit. For the second technician I was charged an additional $180 after a verbal estimate of $400 prior to dispatching the technician.   A manager reduced the $400 quoted  to $180. They were initially going to charge me over $600 to change the assembly kit and ended up paying $385 in total when a local competitor charges $200 for the same work (replacing an assembly kit).  

Since posting this review, the owner called me to hear me out and discuss the matter. He stated his company works hard and wanted to resolve my concern. Through our discussions he has agreed to a $100 refund. I greatly appreciated him reaching out and his desire to have a satisfied customer.

We called twice to have our sump pump replaced and both times we were told it was fine. Both times the basement flooded after we were told it was fine and it had failed. Then, a temporary drain pipe was ran out the basement window. No one came to look at it for another seven days. (we had to call and remind them) Then, they didn't do anything, barely looked at it and told me it would be another 3 days to get an estimate and from there set an appointment to fix it. Meanwhile, my back yard is flooded from the temporary drain and vermin are given free access to my basement. I will NEVER use this provider again! Avoid the incompetence and save yourself a headache!

When I called A. Friend Plumbing the person (Beth) that answered the was friendly and courteous and Dave the plumber was prompt and knowledgeable. The price was well worth the job. I have found a new plumber.

Amazing! We had a basement flood after the insane amounts of rain last week! We thought the sump pump was working fine and that it was some other piping issue, and called Weeks. Turns out it was caused by the sump pump. Even though they had a ton of calls that day, they were out within an hour. They were extremely knowledgeable, and had it fixed in less than an hour! They didn't even rip us off! Will definitely be calling Weeks for any other plumbing issues in our he future!

Water supply pipe broke where it entered into the house. I called @0715Monday morning and had a pleasant conversation with Kristen(sp?)  She scheduled someone the same day to arrive between 3-5pm. Kept me updated when they were running late. Austen stopped by gave me a reasonable estimate and scheduled work for the next day. Everything came together like clockwork. Utilities were mapped out, city of Columbus had someone find the shutoff valve in my yard (house is app 50yrs old so it was buried and full of mud) Everything was done as planned. This is a great small company to work with and I wouldn't hesitate to call them again or recommend them. Give them a call. You won't be dissappointed.

Our water heater died so we went searching for a company to take a look at it. Mann plumbing came out on a weekend to take a look at it. Well it was gone for good so it needed replaced. Our water heater is in a utility closet off our garage so it has limited space. It also needed to be a power vent model. The new versions were all too big for the space we had available, Mann plumbing took time to call around to different suppliers to see what they could get that would fit. They found one that they thought would work and was able to get it the next day. It was a tight fit but they re worked all the pipes so that it would fit. They did a great job, worked fast and was resonable priced. They are my go to for anything plumbing.

If ever the term singing their praises needed to be taken literally, now is the time.  I am so incredibly impressed and pleased with this company, let me go back 24 hours to explain.

After two weeks of calling around and fighting with other issues, I saw Plumbing One in the Comments section of another home improvement store.  Our water heater failed and with funds as tight as they were, we were particular about the price we were going to pay for the replacement and the cost of installing it.  When I called PO, they (Tom) was quick to answer my questions and, although he was actually on assignment in the field, promised to get the information for what he couldn't quote ASAP and call me back.  He did, within 5 minutes.

Not only was it possible to have it installed this morning, but the price he quoted was half as much as some of these other so-called credible companies.  To make things better, his was a one-time fee versus other per hour rates.  The conundrum now was the need to actually GET the water heater, since we hadn't anticipated the readiness.

He and I spoke several times, as my window of opportunity to lock a next-day appointment was closing.  To make things tougher, when I went to purchase the heater, the (NON)sale price went up $100+.  

After waiting over 15 minutes for assistance that we never received, we walked out and drove to the competition and found a better deal.  Sadly, after we got the item home (I hauled it myself), we realized it was too late to get it done before the weekend and would have to wait until Monday (what's three more days of cold showers and boiling water for cleaning?).

Well, here's the real surprise.  I got a call at 8:03 this morning from servicemen Ron & Tyler, who were in the area and willing to install it IMMEDIATELY or Monday, whichever I preferred.

Do I even need to tell you my answer?

90 minutes later, we were signing the invoice and patiently waiting for them to leave so they wouldn't have to witness the 4-person Fight Zone single-elimination event to see who would be the first two in the hot showers!

Not only do I swear by their excellent service and business acumen, I give an additional hoorah because they managed this despite the recent fire damage to their business, which has supposedly impacted their efficiency...

...not that you'd know it.

I have other upcoming plumbing needs and I already know who I'll be contacting.  I guess it's only appropriate that there motto is, The One To Call.

Bravo gentlemen, bravo.

I have used G&M several times since buying my first home.  They are professional, personable, and very reasonably priced.  This week my fridge water line sprung a leak - originally I was scheduled for a Friday appointment, but they had an opening so the fix got done two days early - hooray!  They are my go-to for all plumbing issues - highly recommend!

Called this company about installing underground drain lines from two of my downspouts. The woman that answered said Heston did not do this kind of work. I told her I knew they did because my neighbor across the street had them do the same thing to his property. I asked her to have them come and give me an estimate. She said there would be a charge of $99.00 just to give me an estimate. Their prices must be awfully high if they want $99. up front.

John & his son came to install a new water line for a new refrigerator that's being delivered soon. John was polite, clean & takes pics of all of his work. It took very little time & his charge was less than his estimate! He's also available to take electronic payment for his work, so that makes it easy as well.
    Absolutely recommend him for your next plumbing need!

I have used Amanda Plumbing multiple times and each time have had professional and efficient service. Twice my self diagnosis was more involved than was required and they did not try to upsell me but instead did the work that was needed. Prices are average for this type of work, service makes the difference.

AMAZING! Came home to a broken valve on my hot water tank, Chris tried talking me through repairs over picture texts and on the phone but of course I had more issues and required a brand new valve. Friday night, 9pm, he came over and foxed it so quickly, so professionally and also gave me a heads up on other issues he noticed while checking out my other water stuff downstairs. HIGHLY HIGHLY RECOMMEND! And will be calling if ever needed again! Very handsome too! :)

I hired Jack L Woods Plumbing to fix my hot water heater (pilot light was going off from time to time). The tech came out and replaced a part, was courteous, charged my credit card and left me an itemized receipt. The next morning the hot water wasn't working again. I called Jack L Woods and the same tech came out. This time he fooled around for about an hour, came out and said it was fixed. He left without any mention of a charge, receipt or payment. The following day I received a phone call from the company stating that I owed them another $200 for labor and parts. When I questioned the charge and explained how the tech did not communicate what he was working on or that a charge would be associated he laughed and said what you think it was going to be free?
I think this company has bad customer service practices and I will not be hiring them again. Too bad because they were my family's go-to plumber for many years.