Best Pipe Installation in Columbus OH

Exceptional service!  My kitchen sink backed up on a Thursday evening and I spent Thursday night, Friday night, and Saturday morning trying to clear.  Getting nowhere I called and left a message for Drainbusters on Saturday afternoon in the hopes of  trying to get someone to call me back on early Monday and get me on the schedule.  They actually called me back on Sunday and had me on the schedule for Monday.  Ian arrived with the professional tools and got the sink back up and flowing in no time.  The price was very reasonable as well.  I would not hesitate to contact them again if there happen to be future issues.

Originally the appt was scheduled for Friday @ 9:30.  At 11am I called to see when they would be here.  They called back at 3pm and said that their techs got caught up with jobs that took longer than expected.  They rescheduled for the following Monday.  They showed up on time and had the work completed very quickly with no problems.  Because of the missed appt they took $50 off the work .

Had a sink clog up after a shot glass got into the drain with garbage disposal turned on.  Yelp response was prompt with same day phone consult.  Arrived on time the next day.  Austin was my technician.  Very friendly, polite and funny too!  Great value for the fix.  Would gladly do business with again.

We moved to Columbus about three years ago and had less-than-optimal experiences with two larger plumbing companies.  We tried Plumbing One recently and could not have been more pleased.  Jess and associate were prompt, professional, and friendly.  They did excellent work at a fair price.  Now, I would not think of going anywhere else for my plumbing needs

Suddenly water had backed up into my bathtub and I called G&M because I thought the roots had grown back.  Unfortunately, that wasn't the case and instead part of my pipes had collapsed due to age.  With the house being 60 years old, it was to be suspected.

G&M was able to handle the situation.  They transitioned from working inside my house to doing the outside work. They took care of getting the inspection from the city (don't want to hit the gas line!) to fixing the pipe to making sure everything was clean and back in order.  

Everyone I spoke with at G&M to handle this problem was professional and courteous.

Great service. Basically provided a consult via phone (and text pictures) to ensure they knew the problem before arriving, and that they would show up with the correct parts. They dispatched a technician only a few hours after I called, despite it not being an emergency. Technician was masked up, professional, and resolved the problem quickly. Highly recommended.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John & his son came to install a new water line for a new refrigerator that's being delivered soon. John was polite, clean & takes pics of all of his work. It took very little time & his charge was less than his estimate! He's also available to take electronic payment for his work, so that makes it easy as well.
    Absolutely recommend him for your next plumbing need!

Quick response, showed up on time and seemed to do good work. The only reason I had to take a couple of stars off the review was lack of response after the service call.  I paid in full at the time of service and was promised a receipt via email. After 3 weeks and no response, I made four requests (via email and voice mail) for the receipt before I gave up. That doesn't leave me very optimistic about any response in case there are issues with the work. Fortunately it was a relatively small job but I'd be pretty hesitant about hiring him for larger work.

We are new to the Columbus area and are doing a lot of  work on our new home. I had an immediate need for a plumber to reset a toilet and sink after we installed hardwood floors. They were able to get out within a couple of days. The guys were very professional and did the work in a timely manner. In addition another company quoted me over $650 for the same jobs they did for less than $200.
I have since had them out for other things. They are my go to company for any plumbing needs.
Highly recommend.

Great and reliable family business! Always on time, attentive and fair. No hidden costs or gimmicks.

They need to work on their office staff but the gentleman that came out were friendly and in point!

I needed to have a new controller installed in my shower which was causing jack hammering but the rep persisted to try and sell me a new hot water heater.  I received two second opinions from plumbers that agreed my hot water heater did not need to be replaced.  I did not appreciate the up selling.

Called this company on a Sunday because a pipe was leaking in our basement. They were able to come fix it within two hours. Not an awful price for a Sunday either. Very friendly as well!

My tenant scheduled an appointment with them as I own the property and am 2000 miles away. I called the day of the inspection to ask some questions and see what they were going to do and how they would contact me with a report. Felt satisfied that they would do a good job and felt comfortable giving them my billing info (credit card number).

They showed up, inspected the attact, and then told my tenant they needed some more specialized equipment to find the leak. They never returned to the condo and never returned my phone call to see what happened. Now, I still have a leak somewhere and this company wasted both me and my tenant's time and is possibly allowing more water damage to my condo.

COMPLETELY unprofessional. Cannot understand how people run businessess these days treating customers like this. PLEASE, if you are the manager, contact me. I'll revise my review if you make good on what you promised. At present, NOT a company I would EVER recommend to anyone.

David Morrison

Very friendly and professional technician, he did a great job installing a hanging ceiling fan and a hanging chandelier light.

We've used Muetzel many times in the past. They're our first phone call for larger plumbing issues. This was a big job, major blockage, and the team was professional and communicated with me every step of the way. This was a two day job and it was determined that they weren't going to be able to complete the job. Extra services were going to be required, possibly excavation requiring the city's involvement. I was very pleased that they refunded our money for day #2 of services since they were unable to resolve our issue. I'd recommend Muetzel over many of the larger companies.

My husband is a DIYer but couldn't figure out where he went wrong fixing a problem with my shower (no hot water). When he called A. Friend Plumbing and described the issue, David had a hunch about what it was and came out same-day to verify. Yep, he was right! He gave us clear instructions on how to replace a specific part, showed us online what it looked like, and told us which stores carried it. He charged us nothing for the consultation (what?!?!) and my husband fixed it in a short amount of time. Thanks to David, we saved a pile of money and my husband was able to finish the job he started. Thank you, David!