Best Pipe Installation in Columbus OH

Great guys and great work!! Bathtub back up and they were the only company able to schedule me in on a Sunday. They were among other companies listed as available for emergency plumbing repair, but they were the only people that had a technician on call and couldn't tell they would have to wait till Monday to schedule me. Seeming like emergency plumbing repair also depending on A 9-to-5 work schedule. When they showed up they analyzed the situation, Offered me a few options. Allowed me to select the more affordable option, and continued to then proceed with the inspection and verified that they did the more ideal and cheaper, and less intrusive correction of this problem. And then recognizing that the initial install had violated typical protocol, they ran out to her a hardware store to make a modified intrusion into my system, in order to avoid breaking anything due to it being incorrectly installed by the prior owner or whoever did the work.

At the same time my family was heading to the ER as they thought that we had some medical issues due to the plumbing backing up, and they were in and out within an hour and a half and then I was able to focus on my family. But they allowed me to resolve the issue and ensure that we weren't going to have a reoccurrence of the medical issue that we were currently dealing with.

Yes I should've gone straight to the hospital I was trying to handle a few issues at on, and we had a support structure. Thank guys,  for the help!

Originally the appt was scheduled for Friday @ 9:30.  At 11am I called to see when they would be here.  They called back at 3pm and said that their techs got caught up with jobs that took longer than expected.  They rescheduled for the following Monday.  They showed up on time and had the work completed very quickly with no problems.  Because of the missed appt they took $50 off the work .

I have used Discount Drains on two separate occasions. Each time, the plumber was on time, respectful of our home and friendly. They do excellent work at reasonable prices and always clean up when they are finished. I was provided with an initial quote and assessment upon their arrival and consulted with any recommendations as they were doing their work. I would highly recommend Discount Drains to anyone and will continue to use them for all future projects.

Give them a zero if I could 2 NO SHOWS IN A ROW .

Then acted like he didn't speak to use about the problem with water leak first excuse was he couldn't find his employee and his work truck since Thursday of last week said that he would me here the following Monday at 10AM
No show again called him acted like he didn't know what we were talking about .
Said he`s behind since her had to fire his employee .
NOT A TRUSTWORTHY COMPANY
Cheryl Cremeans.

The company did a great job with our issue. It was fixed promptly and efficiently. My advice would be to pay close attention to the quote you receive and time actually worked. The billed hours were  exaggerated from actual time worked and included material pickup charge 40. trip charge 30.00 and a 2x markup on parts. These were excessive charges I felt.

I called them at 5:00pm on a Friday when I had a hot water pipe spring a leak in my basement. Within an hour if that, the guy showed up and looked at my pipe and had the parts to fix it right away. He charged me $99 for the service call and it was $189 for the pipe repair which I felt was a good deal especially considering it was at the end of the day on a Friday evening. I was impressed at how quickly he responded and how courteous he was. He wore a mask to be safe with covid concerns.

Hesson Plumbing responded quickly to my message I left and then responded to our house within the hour of returning my call. He repaired the water pipe quickly, so we could have hot water again ASAP in order for us to take showers that night. He was courteous and did great work for a reasonable price. Overall, I was very pleased with their service. We will be calling again the next tine we need a plumber. Give them a call, you won't be disappointed. Thanks Hesson Plumbing!

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John was very professional and courteous. He came on such short notice and got the job done. He gave me helpful tips and was very knowledgeable. We will definitely call him again when we need such services.

I think this guy is just having friends write reviews for him because my experience was nothing like those listed. I chose him over a big company like Roto Rooter because I thought his prices might be better and I'd get better service.

He came on a Friday to tighten up 2 rocking toilets and fix a small leak in our sink. He said he tightened the toilets, only one was actually fixed because after he left we noticed that the other still rocks when sitting on it. Chris informed us that he needed to order a part for the sink that would be in by Monday and he could return and fix it then, estimating the entire job to cost $250 which seems like a lot for tightening toilets (took him 15 minutes) and a leaky sink.

But we were still willing to pay it. Monday came around and no calls, no show. I called and left a message with no response. Today is Tuesday and again I left a message with no returned call and he did not show up today. I assume that he has just given up on our job and won't be returning. I'm hoping that he doesn't expect to be paid for tightening up the one toilet and never returning because that's not happening.

Do yourself a favor and call someone who shows up.

We are new to the Columbus area and are doing a lot of  work on our new home. I had an immediate need for a plumber to reset a toilet and sink after we installed hardwood floors. They were able to get out within a couple of days. The guys were very professional and did the work in a timely manner. In addition another company quoted me over $650 for the same jobs they did for less than $200.
I have since had them out for other things. They are my go to company for any plumbing needs.
Highly recommend.

Great and reliable family business! Always on time, attentive and fair. No hidden costs or gimmicks.

I needed help with two things - problems with a hot water heater and a broken fill valve in one of the toilets. I received a very prompt reply from Apex and was able to get an appointment within a day.

The plumber arrived on time. His name is Dusty and he reviewed the two problems. He provided clear information regarding his assessment and potential options. Because I had similar problems with the hot water heater several months back and got a similar recommendation from a plumber from a different company, I chose to go with Dusty's recommendation for getting a new heater.

Dusty came back with all the materials he needed and worked for several hours straight. He was conscientious and professional. I was very happy with his work and would request him in the future.

And all those problems with not having hot water, a mother board that gave confusing error messages, and a fill valve that jumped up into the air every time the toilet was flushed are now fixed. I have hot water in every shower and in all faucets - the first time since moving here about a year ago. Although it cost more than I had anticipated, it was well worth the money.

Thanks, Dusty and Apex Plumbers. I will keep your information for future reference.

I called over the labor day holiday weekend about a minor leak in a water pipe and was able to speak with someone even with the holiday weekend. The lady on the phone explained to me my options and the cost related to having someone come in on a holiday/weekend. Since the leak was very minimal, I decided that I would wait until Tuesday to have it done. She scheduled me right away for a three hour window. She was very helpful and polite.
On Tuesday, Ammar, the plumber, called me around 20-30 minutes prior to arriving within the three hour window, as promised. He quickly diagnosed the issue and repaired the leaking pipe along with another issue I had. He was clearly very experienced and also polite and professional. Prior to starting work, he provided me an estimate and indicated that the price may come down a certain amount depending on the amount of time needed and if there were any complications. He completed the job in no time and because there were no complications, he was able to mark down the price the amount he had indicated while giving me the estimate. Additionally, I received a follow-up phone call from the company the day after to make sure that I was satisfied. Now that's customer service!
Based on my experience, I would definitely recommend Eco Plumbers for anyone in the Columbus area.

We had a leaking hose bib, and the water was running down into our basement. We called on a Friday to schedule an appointment (non-emergency, as it only leaked when we had the hose running) and got someone out on Monday. Tracy came in and quickly found the problem and got it fixed in a timely manner. He kept us informed on everything he was doing during the whole process. The charge was reasonable for the work done, and our problem was fixed. We would use this company again for future plumbing issues.

My tenant scheduled an appointment with them as I own the property and am 2000 miles away. I called the day of the inspection to ask some questions and see what they were going to do and how they would contact me with a report. Felt satisfied that they would do a good job and felt comfortable giving them my billing info (credit card number).

They showed up, inspected the attact, and then told my tenant they needed some more specialized equipment to find the leak. They never returned to the condo and never returned my phone call to see what happened. Now, I still have a leak somewhere and this company wasted both me and my tenant's time and is possibly allowing more water damage to my condo.

COMPLETELY unprofessional. Cannot understand how people run businessess these days treating customers like this. PLEASE, if you are the manager, contact me. I'll revise my review if you make good on what you promised. At present, NOT a company I would EVER recommend to anyone.

David Morrison

3.5 stars rounding up to 4.

Let me start by saying this was contractor #7 I contacted to do this job.  The other 6 stalled somewhere between showing up to give an estimate - all the way to pulling a no show when the quote was accepted and the job was scheduled.  Needless to say, I was pleased when someone finally showed up to do the work.

I was able to schedule the job within several business days of contacting them.  They charge an hourly rate - and I opted to provide materials.  I needed a water damaged spot in the sub-floor in the master bathroom repaired - which then required the flooring to be replaced.  Of course, all the linoleum had to be removed and the toilet taken out.  No small job, despite the small spot damaged.  But the work was mandatory as we are working to sell the house this year.

I dealt with one person and he was quite pleasant.  Communication was good with the company - reminder, notice of who was coming, etc.  The worker went about his business with little bother to me.  He only let me know when he was going to pick up materials and asked my input about the replacement tiles.

The one thing that disappointed me - he didn't go to the most convenient store - so he got stuck in traffic which cost him time and ME MONEY.  I should have been more specific but since I mentioned the name of closest place and he went elsewhere - I thought I had conveyed the information.  WRONG.  Lesson learned.

The delay in traffic kept him from doing another small job I needed done.  But at that point, I wanted to stop paying his hourly fee and called it quits when the job was finished.

He did a nice job of cleaning up and removing his waste materials.  I would use him again for a job that warranted their pricing scale.  I will either do the smaller job myself or find someone who will fix it for a fee.  Recommend if you're done being stood up by all the other contractors but you will pay for the work.  Definitely not a cheap proposition.  And I recommend you buy the materials yourself.

I was living in a friend's house while she was gone for two years and she requested I use Muetzel, so I had a couple unremarkable experiences with them then but decided to call them when my sink was leaking because I wasn't sure if it was my dishwasher, garbage disposal, pipes or what.  They were able to come the same day and immediately confirmed it was the disposal.  The guy was friendly, helpful, and when my toilet water supply line burst while he was there (what are the odds?) he quickly helped me get it under control and both gave me a quote for that and explained how to fix it myself.  I would definitely use them again.

Dave came from  a social setting on Sunday afternoon, installed a stop so we could have water and committed and kept appointment for next day.  Exceptional service. Helpful wife an added bonus.  

Friendly and competent.

George