Best Heater Repair in Columbus OH

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

These guys might be great plumbers but they never called me back, even if it was to say they were too busy or that my job was too small. I called a second time in case I'd missed a call from them. Still nothing.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

The technician has no knowledge of repairs at all. They only tell you to replace the whole thing because it's old. They can't even specify what the problem is. I asked the guy what was wrong with my water heater, he said 3 different parts and didn't guarantee my water heater working after replacing any of them. Not able to fix anything at all only replace the whole thing. Do not call them for repairs, you will end up buying a whole new unit for no reason at all.

The guys at Buckeye plumbing were great to work with. They called the morning of our scheduled appointment to confirm when they would be able to swing by. They helped listen to my concerns and provide recommendations on what needed to be fixed as well as what could be left as-is. They were prepared with all of the necessary parts so that everything could be completed right there. Quick, courteous, professional, reasonably priced, and quality work. Would not hestiate to use them again for any future needs.

Our only shower started leaking through the ceiling below over the fourth of July weekend.  We were able to make an appointment for the 6th from 8-2.  We took a day off work to be available.  Our scheduled time came and we were told they would be late due to a number of emergency appointments that had come in.  When they called again hours later they were so far behind they weren't going to make it at all.  They offered a $50 credit to reschedule but the next available appointment wouldn't be for at least five days.  I'm sure their emergency appointments were far more profitable than our scheduled one but the inability to use our shower is an emergency to us.  They have shown they have no respect for their customers time and don't stand behind their own scheduling.  We will no longer consider using their services.

We had a leaking hose bib, and the water was running down into our basement. We called on a Friday to schedule an appointment (non-emergency, as it only leaked when we had the hose running) and got someone out on Monday. Tracy came in and quickly found the problem and got it fixed in a timely manner. He kept us informed on everything he was doing during the whole process. The charge was reasonable for the work done, and our problem was fixed. We would use this company again for future plumbing issues.

Dave came from  a social setting on Sunday afternoon, installed a stop so we could have water and committed and kept appointment for next day.  Exceptional service. Helpful wife an added bonus.  

Friendly and competent.

George

Look no further for a plumber! Weeks Plumbing is absolutely exceptional. They are friendly, honest, professional and expertly repaired my leaking water mainline at a fair price. Very impressive indeed!

Excellent experience with them!  Came out same day, had the needed sump pump in stock and were able to replace ours on the same day.  Their team were very friendly and professional and we now have our 20 year old pump that was on it's last legs replaced with a new one including battery backup pump!  Couldn't be happier and we will definitely use them again if we have any plumbing needs.

Our main drain was leaking so we contacted A Mann Plumbing. Deborah was very kind and helpful and was able to get us on the schedule quickly. David was kind and courteous and was able to determine the issue, once the part was ordered he was able to fix the pipe quickly. Communication was great throughout the process. Highly recommend this company.

Amazing service. Plumbing one has done service for my home and business. They  came out in a hurry when needed and the job was done right!!! Excellent pricing and always a job well done!
I recommend them to all my friends and family.

Fantastic experience! Don was the one that came out to what we all thought would be a simple snaking of the main house line. Unfortunately, it turned into an 8 hour ordeal of stubborn tree roots. Not once did he seem to be in bad spirits, even after his cable broke. He did have to call for backup, but he didn't leave until it the job was complete. I felt terrible that he was there until midnight as I'm sure he would have much rather been home! But he got the job done and was friendly the entire time. Thank you for have such great customer service! We will definitely use this company in the future.

Called for emergency on a Saturday. They promised to be out within the hour. They showed up in about 20 minutes. Very professional! I was a mess and they were super nice and helpful!

John was very professional, arrived on time - and confirmed appointment time the day prior. Project went smoothly, exactly as he described at our initial consult and price was exactly as estimated. Very happy to have found a reliable plumber - it is clear after meeting John that he is very knowledgeable and knows what he's doing.

Wanted to changed my electric tank water heater to a gas tankless one. Called around and got three quotes. Amanda Plumbing's quote was in the middle of the three. The cheapest quote I had l, the company wasn't responsive when I try to schedule for the the job to be done. I found Amanda Plumbing to be very professional. When you schedule for an apt. You will get a automated text reminding you of the apt. On the day of the apt you will get another txt showing the plumber face his rating etc.  The quote they gave me was more official looking also then some of the other quotes I was given. On the day of service Taylor n Preston came out n performed the work. They were great took almost the whole day from 9-5 but it's a lot of work they have to do. For about four hrs the water had to be off but once the first part of the install was done water is back on just no hot water till the second portion was done. Will recommend Amanda Plumbing to anyone that is in need of plumbing help.

Chris from CLB Plumbing did a fantastic job in adding a shower kit to my old claw foot tub. When I moved in to this home, I knew I didn't want to get rid of the tub - but, I also knew I could never begin to install a complicated shower kit like this by myself.

Chris showed up a little bit early, talked me through the details of my kit installation (needed some adjusting due to the awkward location of my tub), and got right to work. He had a true eye for detail and was incredibly thorough - even cleaned up afterward.

Before, my bathroom and tub looked horrible - and now, it's gorgeous! I've attached a picture to show what outstanding work CLB Plumbing can do. The price was more than fair, the customer service was top notch, and he even snaked the tub drain for me! Would recommend to anybody in the Columbus area and would use again in a heartbeat. 5 STARS!!!

Worst company of liars I've ever dealt with, they came to my house for a Tankless water heater they installed 5 years prior, the service guy from jack woods, had to call someone from the manufacture.  I heard the manufacture say that product is worthless a new valve ( $5.00 ) should make it work.
The service guy came up stairs and said : all you need is a new Valve, which cost $95.00.
He was at my house 15 minutes, they charged me $228.00, for the service call.  If this review offered negative stars I would mark that