Best Drain Installation in Cleveland OH

I can't say enough good things about Charlie's Drain Service.

I had a backed up downspout. I made a call, and was so impressed with how nice the gentleman that answered the phone was. I haaaaate when service professionals act annoyed with you, or act like they are doing you a favor. It was quite the opposite here. The customer service was top notch.

It's rained cats and dogs the last week, so you know they are swamped. They were able to come the very next day. They fixed the problem quickly, gave me a 90 day guarantee, and it was half the price I was expecting to pay. It wasn't even that much more than it would have been to rent a 100 ft snake from Home Depot and do it myself.

I highly recommend them.

We asked for an inspection on downspouts. Very unclear as what the diagnosis was. My calls have not been returned. Some of the downspouts were left un connected and blew across the yard within 24 hours. The workers seem to be in a hurry to finish their day,

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

wow what a great experience! I Cant say ive ever said that dealing with ANY service guy of any form! I had a clogged toilet due to my girlfriend flushing left over roast down it!  anyways I gave plumb nation a call, and Andy (the owner) gave me a rough estimate and as soon as I agreed he must have been on his way because he was there within an hour and had it fixed very quickly! He was very friendly and informative! I would give 6 stars if I could!

They guys came out during the scheduled time frame and were able to fix my broken pipe very quickly and inexpensively.  They also helped my mother to turn off the main water line and told he how to empty the pipes so we would have the issue again during the winter.  I would highly recommend Plumbing excellence!

The women answering the phone on October 27 in the evening was so incredibly rude and annoyed by taking the simplest information, that I can only imagine how your service is. Even after I shared that I was visiting from out of town and the plumbing issue it at my mothers house while she's in the hospital. She made a very rough day worse. Go elsewhere if you want to be treated like a human being.

I needed a 10' outdoor gas line run for a future generator, and hired Geisel HVAC to do the work.
On Day 1, two technicians came from Geisel HVAC in Elyria (one did all the work and the second tech was a go-fer) they spent 1 hour trying to break loose the couplings on the gas meter. I was told to call Columbia Gas Co., and have them replace the meter. Columbia Gas replaced the meter and locked it out until the work from Geisel was completed.
On Day 2, Geisel worked for 5 hours, completing the pipe work and a leak check; they found a leak at the furnace gas valve. The furnace was installed (by them) 2 years earlier and was still under full warranty, and repair was completed. I called Columbia Gas to have them inspect and turn on the gas. Columbia Gas noted that the Geisel job failed to 1)install to-code a pipe sleeve through the house wall for the gas line, and 2)still needed to paint  the outdoor above-ground pipeline. So, the work was red-tagged, and we were still without gas service.
On Day 3, Geisel came back to fix the code violations that required cutting out the new line they had just installed going into the house, and putting a sleeve over that new gas line plus paint the outdoor line.  They worked 3 1/2 hours.  After completing all work I was presented with a bill that listed 12 hours total of labor. After reviewing my security cameras for time (start/finish) I disputed their labor quote, pointing out the 3rd day of work was done because Geisel's techs didn't follow code, and had to re-do their work. Speaking with Zach, the tech's manager, plus his supervisor, they adamantly refused to adjust the total labor charge.
This is just a heads-up, that Geisel doesn't seem to know the plumbing codes or reconsider their error in charging for labor. I have read reviews on Geisel in the past that were negative, but Geisel would respond to the reviewer to make you think it was the customer's fault.  Well, you can decide, next time you hire them and they inflate the price to cover their mistakes.
Update: Within a week of this review Geisel HVAC operations manager reached out to me after seeing this YELP review and refunded me a dollar amount relative to six hours of the labor charge. I feel this is a satisfactory adjustment.

Parsons Plumbing did a fantastic job for us. They were very quick to respond to our needs and reasonably priced as well. I would recommend them to everyone in the Cleveland area!! I tried to give 5 stars but the site won't let me. Definitely worth a 5 star review!!

I had a leaking shower with holiday guests arriving in two days. Patrick was able to meet my need in time for guests! Professional! Great guy! Great service! Cleaned up! Reasonable price!!! Highly recommend! He's now my go-to guy for plumbing and gas needs.

There was some initial issues with scheduling but they handled it very professionally. The technician, Edward was amazing ! I will be sure to request him for some other work I will need done next month. This is the first time I used this company and I am very impressed !

Due to our home warranty, we were saddled with this company. They have come out to fix the same issue twice now and apparently it was never fixed accurately. I came home yesterday and the same hose they claimed to have fixed had leaked enough to drip to my first floor causing water damage. When I called to report the issue, the woman was very rude and put off that I would call in with a complaint. She asked why I didn't check the technicians work to make sure it was done correctly. Well, seeing as how I'm not a certified plumber, how am I to know the ins and outs of what he did? She then told me, clearly, you know nothing about plumbing. Instead of offering to send someone out to fix their mistake, she said what do you expect us to do? A legitimate company would apologize and send someone immediately. Instead, she continued to put the solution back on me. That $60 copay through my home warranty will now cost me thousands to repair in water damage. Steer clear of this company!

This is the most unprofessional guy I've ever dealt with and for him to be a. Business owner is crazy.  My appt was between 11-3 I took off work - I text at 330 to see when he'll be there. Says job ran late will be there 5 ish the close to 6 send him another text. He's stuck in traffic but he's on the way. Then 730 no responses and vm is full.  Run from this company.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!