Best Bathtub in Cleveland OH

Let me first start off by saying any reviews stating he did a great job and was out in done in less than an hour, you were ripped off. First off he is probably trying to unclog your mainline from a floor drain instead of doing the job properly. This type of company give a horrible warranty and doesn't clean the drain properly. They charge a little less but they know the drsin might stay open for 6 months, then you are calling them back. Just so everyone knows to properly clean a main line the drsin must be cleaned from a clean out, which is installed either at the front wall, kitchen sink drain ( close to the basement floor), near the base of the stack in the basement. If you don't have any of these then the only other option is to pull the commode and clean the drain from the closet bend, get on the roof and clean the drain from the vent, or if you have a septic tank sometimes they can open the lid and clean the drain back towards the house from the tank closets to the house. If you have be screwed by this company and anyone that used them have you need to file complaints with wnir. They are sponsors. Ask for their sales rep and let them know what type of work this company does. Bob, the owner is completely clueless and had no idea on how to do his his. Look at the pics he has on his website. He has a very dirty drain machine sitting in a counter top and trying to run the cable through a basket strainer. Bob you are s complete moron, try taking the trap apart and cleaning the drsin properly. He is at his best posing for the camera and completely clueless. Noe imagine him at your house. Total moron. Great job Bob you made me laugh. Moron

I reached out to McHugh's Plumbing for a replacement of two bathroom toilets. Owner Bob McHugh responded immediately to my message, understood my timeline, and placed me on the schedule quickly. He was transparent on pricing, and even though he was out of town, kept me updated on the scheduled repair, alerting me when the plumbers were on their way. I met Bob's brother, Tom, and plumber, Brian. They were professional, neat, and efficient. They also provided the parts I needed, and warranted them (not a surprise- the old toilets were, well, old). They were done within two hours, they hauled away the old toilets, and cleaned the walls where the old toilets once were (the new toilets had a different profile). All in all, I was impressed with the ease of scheduling, the efficiency of the work, and the quality of the work. Great experience.

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

They guys came out during the scheduled time frame and were able to fix my broken pipe very quickly and inexpensively.  They also helped my mother to turn off the main water line and told he how to empty the pipes so we would have the issue again during the winter.  I would highly recommend Plumbing excellence!

Jay called me within an hour of posting my job (repair of the cabinet under my kitchen sink) and gave me a quote over the phone.  He also let me know what factors might cause that price to go up depending on what he saw when he got here.  He was able to come the next morning and the price was exactly what he quoted over the phone.  And he fixed a pipe under the sink at no charge. He and his helper were neat and efficient.  I will definitely use Jay again.

Hired them to caulk the shower in our bathroom. After about 3 months half the caulk in the shower didn't hold and needed to be fixed again. They said it would be the same price as what I paid originally as they only have a 30 day warranty. What happened to doing the job right the first time....

Had a furnace cleaning scheduled this morning, and they never showed. I called to see when they were coming and left a voicemail. I still haven't been called back.

I had an issue with my hot water tank. They were out the next day and explained what they were doing. Ended up replacing my hot water tank.

Parsons Plumbing did a fantastic job for us. They were very quick to respond to our needs and reasonably priced as well. I would recommend them to everyone in the Cleveland area!! I tried to give 5 stars but the site won't let me. Definitely worth a 5 star review!!

Responsiveness was good, but the cost estimates I received on site were far over and above what I was quoted by two other local companies (for the exact same work), and ultimately what I ended up paying.  I question the estimations, which may have been rushed, but were seemingly inflated.

excellent services, very professional customer services, friendly and when ever  call they respond with the best services... i always recommend them to friends and family

Due to our home warranty, we were saddled with this company. They have come out to fix the same issue twice now and apparently it was never fixed accurately. I came home yesterday and the same hose they claimed to have fixed had leaked enough to drip to my first floor causing water damage. When I called to report the issue, the woman was very rude and put off that I would call in with a complaint. She asked why I didn't check the technicians work to make sure it was done correctly. Well, seeing as how I'm not a certified plumber, how am I to know the ins and outs of what he did? She then told me, clearly, you know nothing about plumbing. Instead of offering to send someone out to fix their mistake, she said what do you expect us to do? A legitimate company would apologize and send someone immediately. Instead, she continued to put the solution back on me. That $60 copay through my home warranty will now cost me thousands to repair in water damage. Steer clear of this company!

Office staff is always helpful and they get my service scheduled timely. Plumbers are all knowledgeable and professional.

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.

In fairness I have to say I've never got to work with them, but really loved their work on Yelp pictures and was excited to hire them. I called them and never heard back and it's been over a month ago so that's why I answered this way when asked about my reaching out to them....

The worst company I ever worked with!!!
He promised he will be in our house 9 AM Monday and when i call the afternoon he asked me why is this Monday? Than promised for the afternoon and after NO show for the next day, but never showed up or even call back.
Great business!