Best Water Heater Installation in Cleveland OH

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

We recently hired Bob and his team to run a new gas line and install a gas log insert into our existing fireplace. Bob came out to get an estimate and came up with a plan that worked really well for our old Cleveland Height house. Greg and Craig came out this week to do the installation. Everyone was a pleasure to work with and we are so happy to finally enjoy our fireplace. Additionally,  its excellent to know that we have plumbers that we can trust.

wow what a great experience! I Cant say ive ever said that dealing with ANY service guy of any form! I had a clogged toilet due to my girlfriend flushing left over roast down it!  anyways I gave plumb nation a call, and Andy (the owner) gave me a rough estimate and as soon as I agreed he must have been on his way because he was there within an hour and had it fixed very quickly! He was very friendly and informative! I would give 6 stars if I could!

Made an emergency call today after waiting for another company to come out who didn't show. They were out within 45 minutes and did a great job. Cleared my drain problem and explained why and how to prevent future problems. Anthony the owner called me back within minutes from leaving a message after hours. John and his apprentice were kind, prompt and effective. Can't recommend them enough!!  Thank you.

Really nice job! Outside sewer line clogged. Very Professional! Thank you!!

I hired Buckeye plumbing to install a kitchen sink and faucet set I bought from Costco (whose quality of products I find to be excellent) for my 83 year old mother in her home in Akron. Because of poor communication on their part, I thought I would let others know their policies
(1) they charge a $75 fee for coming out, and if you accept their bid to do the work, it is not credited to the job. Based on this lack of information up front, they agreed to refund us $37.50 of that show up fee.
(2) Although when my 4'10 95 lb mother found a week later that when she turned on the hot water it leaked - she made the normal assumption that it was a problem from the previous week installation. However, Buckeye plumbing insists on charging $75 to come back out regardless of what the origin of the problem is.
(3) Even though they agreed to do the installation - which in our case they charged $350 for installing the sink/faucet we supplied- they only guarantee the complete job if you buy the materials from them. Hence they assume that anything that goes wrong is the materials and not their plumbing work unless you can prove to them otherwise.

In summary, they answer the phone promptly, they show up when they say they will, and the owner called me back to explain all of the above -after the fact. I gave a 2 star rating because they should explain everything up front, I think over $450 in the end to install a sink/faucet is too expensive, and they charge extra for basic customer service.

These guys are the absolute worst plumbing service! Maybe because I have Home Serve as a protection plan on my water line so I wouldn't be paying the bill, but my experience with this company was absolutely unacceptable! I had an appointment on a Friday morning for my shutoff valve (the main coming into my house) to be replaced. When scheduling the appointment I was told someone over the age of 18 needed to be present. I had arranged for my sister to be there, however she was running late so when the repair person came my niece who is not quite 18 was the only person home (that's my fault I couldn't be there and my plan to have my sister be there didn't go as planned) The technician came in my house, acted like he didn't know what he was there for ( I know that the problem I was having was noted by the secretary so they would know what to do since I wasn't going to be there) He shut my water valve off, then asked my niece how old she was and when she told him she wasn't 18 he said I have to leave I'm not allowed to be alone in the house with you. Left my main water valve turned off and left my house, so I had NO RUNNING WATER in my home. I received a call from dispatch and was informed the technician was unable to complete the work and was asked to reschedule, I explained what happened with my sister and let them know she was at my house so whenever someone could go back an adult was home. I was given an appointment time of 12pm-4pm that day, at 4pm no one had showed up, I called and was told we didn't have you on our schedule.  I called Home serve and was given a further run around. Saturday I called and eventually someone called me back asked me what had happened the day before, said he needed to talk to the manager because he didn't know what to do they didn't have any appointments available ( this is the company that offers emergency appointments and I haven't had running water for over 24hrs) several phone calls later a manager calls me and sets an appointment for 8am-12pm on Sunday. At 1145am I called him to say I haven't heard from anyone he says someone named Roger was coming, but that he would call and see how long he would be and call me back, NEVER CALLED BACK and NOBODY SHOWED UP. I paid for an emergency call with another company to get my water valve turned back on after over 48hrs with no running water. I will never do business with this company again and I wouldn't recommend anyone else use them either!

I was told after my $650 charge to clean my unit it would be fixed.
3 weeks later my unit wasn't fixed. Then I was told it will cost another $450 to find out what was wrong with the unit. After several phone calls to upper management, I got them to come out and find the problem without the $450 charge.
I was told it will cost another $2,700 to fix the unit.
I end up finding a company on craigs list who installed a brand new unit for $1,000.
Saved me over $5,000 for a brand new unit from WF Hahn.
Not very happy with the experience I went through.

Due to our home warranty, we were saddled with this company. They have come out to fix the same issue twice now and apparently it was never fixed accurately. I came home yesterday and the same hose they claimed to have fixed had leaked enough to drip to my first floor causing water damage. When I called to report the issue, the woman was very rude and put off that I would call in with a complaint. She asked why I didn't check the technicians work to make sure it was done correctly. Well, seeing as how I'm not a certified plumber, how am I to know the ins and outs of what he did? She then told me, clearly, you know nothing about plumbing. Instead of offering to send someone out to fix their mistake, she said what do you expect us to do? A legitimate company would apologize and send someone immediately. Instead, she continued to put the solution back on me. That $60 copay through my home warranty will now cost me thousands to repair in water damage. Steer clear of this company!

Wow! It's unbelievable to me that the ONLY review for Litt's is FIVE years ago! I'm leaving my review now, even though the job is not yet complete. I'm having a new vanity installed in my bathroom; the vanity is in awaiting for the top from the company Jerry, the owner, deals with to finish making it. When Jerry came to give me an estimate and draw up the blueprint for the vanity, he noticed that the old vanity covered the vent that allows heat and AC into the room. The new vanity now has a vent at the base. While awaiting the new top for the vanity, my ole sink was installed so I have something to use. I have called weekly for status of the top and Jerry has always been pleasant to me. To add to what I had done, our dryer lint output hose fell out and Jerry I asked if that was something that they could replace; Jerry had his guys out the next day and they did a super job. Normally, I get handymen, but my experience with doing so has only led to spending money for shoddy work. It's worthwhile to spend more money for peace of mind. I highly recommend Litt's and they're very busy duty this pandemic, doing an awesome job.

A's started out great. Answered my request to look at a humming AC. Anthony came the same day. Looked at unit and installed a 350$ piece. However, I didn't get a say in if I wanted that piece went in. When i came back outside he said we are good now cuz I replaced the something- don't remember the name. So I did ask him if this isn't the reason for the problem what then? Meaning if the humming comes back what then. He said then i come back and replace the problem-don't worry. ok so all i spend 490.00 on about 1hr of time. 6 hrs later the humming came back. I called Anthony and got nothing. Later a text and from point on nothing but a run around. Said he could get new unit and replace. Said then he could get a less expensive unit and said by the text day. Decided to do that. HOWEVER Anthony did not show. Finally said truck broke down. Waited all day. That was a Friday. Told me he would try and get to me this weekend. He then text to say he picked up yet another unit that was yet 300$ more then the first. I did not talk to him at all about this used unit. He did that all on his own. Not a phone call nothing. Still will not answer phone only will text me about this. I finally decided this did not feel right. He also only gave me a 200$ credit after the fixdid even work for a day
So through text I told him I would not be using him. I am  out nearly 500.00. So please be aware of this contractor and make sure you try and communicate before you get anything done.

Hired to install a utility sink in the laundry room. Very polite and wore a mask the entire time he worked. Flexible in his thinking and willing to go with an unorthodox set-up to make our plumbing situation work. Reasonable with pricing even though the job took longer than expected as he needed to buy some extra parts. Will definitely hire again to do some plumbing work for my mom.

We used VIP plumbing during a major home renovation and throughout the whole process the entire team was professional, skilled and timely.  They were immediately responsive to any follow up requests as well.  Recently we experienced major issues with our sewer line and the team responded to both situations within an hour and worked diligently to repair and replace a 60 year old system that presented many challenges without a glitch during rain, snow and tons of mud.  My husband and I have appreciated their hard work throughout all of our projects, I can't say enough positive things about the entire crew and we have worked with every single team member.  Thank you VIP for getting our home in top notch shape and taking such great care of us!

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.