Best Water Heater Installation in Cleveland OH

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

Twas the week before Christmas
And in front of the house
A gas leak was brewing
Alarming my spouse...

McHugh's Plumbing came out the week before Christmas in the cold to replace a leaking gas line in front of our house. This was the only company that took our call on a Saturday, was able to come out the next day, and could get a team together to do the repair in a couple of days. Very detail oriented, responsive, and professional. Highly recommend!

Our main stack had a large crack and needed replaced. Andrew and Tim were here right on schedule and did the job right. They were meticulous and careful to not create a mess. Andrew explained every step and also showed us some other potential problems but nothing to scary. I highly recommend Plumb Nation!

Plumbing Excellence does plumbing like Apple makes software--they care about every detail of what they do; customer satisfaction and high value craftsmanship are top priority.

I called Plumbing Excellence in a pinch when our water heater started leaking. Anthony responded quickly and worked into the evening to get a new one installed, and we had hot water again that night! We were so satisfied with his work and his service that we hired him to fix a gas leak in our fireplace, too. He did, and now we have a working fireplace again, too! Thanks Anthony!

Anthony was meticulous but not slow in getting the job done right, kept communication open and honest, and waited patiently at my house while I finished pricing other options. He explained that a hardware store water heater is of cheaper quality than the professional model he would install. He also correctly guessed that a competitive quote had come in lower because they did not factor in permitting the work, which he felt was important, and I agreed.

He did look for multiple ways to save us some money, including combining visits, not charging for the initial investigation of our gas leak, discounting a subsequent job; he even researched the design lifetime of my new water heater and recommended against getting an extended warrantee in my case since the heater was built to last at least that long if not longer.

Anthony and team were friendly, passionate, and a delight to have at our house. I would hire Plumbing Excellence again or call them for advice any time!

My last experience with Plumbing Source was not positive but they made efforts to rectify the situation. I appreciate that and am satisfied with the outcome.

My well pump went out, By luck I called Buckeye Plumbing.
They came out with in hours of the call and diagnosed my problem reinstalled a new pump and pressure tank and with in hours I was back in business. They were courteous professionals and got right to work. They used top grade parts and did a top grade installation .I would highly recommend these guys ,I am very happy with the work they did ,how fast they got it done, and the cost was fair.

Hired Geisel to install some fixtures and fix some mistakes another company made. Geisel got the job done, showed up when they said they would, and were respectful, friendly and knowledgeable. If you want it done right the first time - call Geisel.

I called for a service due to a 30 psi valve not sealing. I did not receive a quote until the valve and expansion tank were removed. I was charged 400 for changing a 20 dollar valve and a 30 dollar tank. Total time on job 1 hour. I was ripped off. I asked for a ball park quote 3 times before the system was taken apart. I didn't get one until after. I will never call this company again. I am going to fill out a negative BBB complaint. I am a senior citizen and a retired veteran. The replacement of the tank involved removing 1 nut and the replacement of the valve required the removal of 2 nuts.

These guys are rockstars!!
They've been out a few times and it's always a pleasant experience. Kevin is so awesome!
He literally walks me through everything.
The prices are awesome! I know that whatever is broken, will be fixed quickly, correctly and at at a price that isn't going to kill me.
If you're looking for a reliable plumber that won't jerk you around.
You definitely want axis plumbing!

A couple of my neighbors recommended Litt's so I felt pretty good about having them redo my bathroom.

They were professional while the project was getting started.  They gave us reasonable options (cabinets, sink, colors, etc.).  The prices were OK.

I was initially happy with the work that Litt's did.  Then the shower surround started leaking.   The walls were installed incorrectly.   We found this out several months after the job was finished.  Unfortunately, since I didn't have another bathroom available at the time, the repair had to wait.  Aaarrgghh!

When Litt's finally did come to fix the problem, they chipped the shower surround and the grab bars.  We complained because the guy doing the drywall was doing a terrible job, so they sent out another, more conscientious, worker.  He finished the job and we are showering once again.

I have a feeling that if Litt's does the job right the first time, everything will be fine.  If anything goes wrong, bad things may happen.  Use caution.

This is the most unprofessional guy I've ever dealt with and for him to be a. Business owner is crazy.  My appt was between 11-3 I took off work - I text at 330 to see when he'll be there. Says job ran late will be there 5 ish the close to 6 send him another text. He's stuck in traffic but he's on the way. Then 730 no responses and vm is full.  Run from this company.

If a business has only one review and it's a five-star, you might wonder whether the company (and the reviewer) are legit. Yes, this is a good company-- Allen is awful at sales and marketing.

Plumbing, he's terrific at.

I've used him twice. The first call was when the kitchen sink clogged. I tried plunging it-- and the pipes separated. I started calling vendors with high reviews at 8:30 and left messages.

At around 11:30, after nobody responded, I started checking listings I'd passed on. Parsons Plumbing (which didn't have any reviews) also didn't have a website. But it DID have a Facebook page. The latest post was We just got the logo painted on the truck!, which suggested he was new.

He had a couple of videos of work-- they seemed fine. Called the number and heard Hi, this is Allen. So I got his cell. Told him the problem-- also mentioned I had a sump pump in the basement that wasn't working.

Yeah, I can come out there today. Give me a couple of hours.

He was about 20 minutes late. But he was there same day. If you've dealt with plumbers, you know how rare that is. Also, the company is located in Willowick (Lake County) and I live on the southwest corner of Cuyahoga-- five minutes from both Lorain and Medina. Most vendors aren't willing to drive that far.

He and Ryan snaked the drain, and then had to figure out how to reconstruct it. (The plumbing, like a lot of things in the house, had been 'improved' by the previous homeowner, who was a contractor). It took some futzing with a Sawzall and some experimentation, but they figured that out.

Onto the basement. Decided they needed to replace the check (backflow) valve. They check the truck; turns out they'd used all the ones in the truck and forgotten to restock. Had to go to a store to get one. (While they were gone, I ran the dishwasher on rinse to see if they got the sink right. Yup.)

When was the last time you had the tank pumped? About three months ago. OK, this shouldn't be too bad. Visions of my 1,000-gallon septic tank emptying into the basement filled my head, but they needed only two buckets.

They charged about what other places would charge for two hours work. Very good, for a two-man, same-day visit.

Last week, I tried to take a shower and got cold water. The internet explained it was probably a bad thermocouple-- an easy fix for a homeowner. I decided to call Allen anyway. I called at 3:30. Told him I think me he could be out there the next day at 12:30 and asked me to text him some photos.

Next morning he texts me: I'm gonna be honest. If the tank is 12 years old, you might really want to consider replacing the tank, rather than throw money at it.

My first response was to say let me think about it. He replied I'll come out and fix the thermocouple if you really want, but I think you'd be better off replacing the tank.

I checked. Turned out 8-12 years is normal lifecycle. He gave me a flat price that was about $200 more than I'd paid in 2008.

He had to go buy a model that would fit my home, so it delayed the visit a day. But he was out next afternoon and got it done. Had to 'borrow' a wire hanger to clear a clog in the drain line; the tank was so filled with sediment that it took 35 minutes to drain. Also, he and Ryan had to muscle the tank out, because they forgot to load the dolly on the truck that morning. But he got it done.

Because I didn't recognize the brand name of the unit he used, and I noticed their warranty was six years (my old one had been 12), I quizzed Allen about both things. He explained the issues to my satisfaction. I checked the internet after he left-- and it turned out he was correct.

I'm going into the details (including the warts) to make it clear that it's a new company, with all that entails. Allen had been working for two large vendors for about a decade before he decided to strike out in 2018 (the year the business was founded is in its gmail address).

Yes, an established firm with 10 crews and a warehouse would do things differently. (There would have been a video on why Bradford-White water heaters are best). But those companies don't always return your calls. They often turn jobs down because they're busy. They usually don't get out same-day or next business day. And they don't like to answer questions. Not honestly, at least.

When you call Parsons Plumbing, you talk to the owner. He comes out on every job. He doesn't BS-- and he answers dumb questions (electrical and carpentry I know; plumbing I'm still hopeless on) patiently.

I've used half a dozen plumbers since I bought this house: some retired, others went under, others ripped me off or were inept. Parsons Plumbing will (I hope) be the last plumber I ever use.

We had VIP come out twice and both times they were wonderful! As a suggestion from my realtor, they were quick to pick up the phone and quick to schedule.  We had some sewage issues and they quickly identified the problem.  Well, turns out that wasn't all the problems (there were three issues in total), but they came out again and fixed the issue at no additional cost.  Overall, we were happy with the price, the efficiency and the plumbers were both knowledgeable and personable.  I would highly recommend !

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.