Best Heater Installation in Cleveland OH

Had a strange leak. John showed up and diagnosed it. It wasn't easy to diagnose but he stuck with it. Had to cut wall to verify and he was right on the mark. He explained everything and answered all my questions. I thought it was the shower. He said it was the sink drain. He was right

We asked for an inspection on downspouts. Very unclear as what the diagnosis was. My calls have not been returned. Some of the downspouts were left un connected and blew across the yard within 24 hours. The workers seem to be in a hurry to finish their day,

wow what a great experience! I Cant say ive ever said that dealing with ANY service guy of any form! I had a clogged toilet due to my girlfriend flushing left over roast down it!  anyways I gave plumb nation a call, and Andy (the owner) gave me a rough estimate and as soon as I agreed he must have been on his way because he was there within an hour and had it fixed very quickly! He was very friendly and informative! I would give 6 stars if I could!

They guys came out during the scheduled time frame and were able to fix my broken pipe very quickly and inexpensively.  They also helped my mother to turn off the main water line and told he how to empty the pipes so we would have the issue again during the winter.  I would highly recommend Plumbing excellence!

Their service was excellent, they replaced our leaking water heater the same day we called in.  Very neat, clean, and professional.  All work was explained and quoted to us before anything was done. We will definitely call again!

We lost water in our house Friday evening.  They showed up at 9:00 AM Saturday.  Replaced well pressure switch and water logged pressure tank.  After testing system, they found the well pump had burned up.  It was 20 degrees outside and they were not too excited about replacing the well pump on a Saturday in the cold.  They had it done in less than 2 hours.  Very professional, capable, courteous, friendly.  These guys are the best!!!  Highly recommend!!!

I signed up for Geisel's service contract for my home approximately three years ago. They come out to my house and perform a thorough inspection of my central air in the spring and my furnace in the fall. Every time they come, the workers are courteous, they put paper shoe covers on and they explain everything that they do.  Their rates seem to be very reasonable and they are very prompt. Last Sunday, my air conditioning went out, I called on Monday and they were able to come out Tuesday morning. Within one hour, they had the problem fixed. I highly recommend them.

After dealing with overpriced and often inept local shops, we decided to try W.F. Hann & Sons after reading all of the positive Google & Yelp reviews, which did not steer us wrong. Each tech (for plumbing and HVAC) has been professional, friendly, respectful of our property, and each job has come in well done, on time, and at a very reasonable price. I won't use anyone else from here on out, and encourage anyone who is looking for a good plumbing and/or HVAC company to look no further! Special shout-out to Don Lowe, whose friendly professionalism, honest opinions, deep knowledge, and superior expertise have been invaluable to us in multiple homes.

Due to our home warranty, we were saddled with this company. They have come out to fix the same issue twice now and apparently it was never fixed accurately. I came home yesterday and the same hose they claimed to have fixed had leaked enough to drip to my first floor causing water damage. When I called to report the issue, the woman was very rude and put off that I would call in with a complaint. She asked why I didn't check the technicians work to make sure it was done correctly. Well, seeing as how I'm not a certified plumber, how am I to know the ins and outs of what he did? She then told me, clearly, you know nothing about plumbing. Instead of offering to send someone out to fix their mistake, she said what do you expect us to do? A legitimate company would apologize and send someone immediately. Instead, she continued to put the solution back on me. That $60 copay through my home warranty will now cost me thousands to repair in water damage. Steer clear of this company!

My husband and I made an appointment at Litt's for February 22, 2022 to look and pick out a kitchen sink and faucet.  We had a young girl who appeared fairly new she had to stop and ask other's question while helping us. We were there at least 2 hours picked out the sink and faucet. She wrote down what we picked out and handed it to us. I said dont you need to make a copy and take our name and number and she laughed and said Yes Of Course and then said she would give to owner and 'someone will call you'.
Today is April 16,2022 and no-one has called us. I understand if you are backed on orders and busy but no-one can call and say anything like we didn't forget you and we want your business? .
No I didn't call them I wanted to see how long or if they ever would. In the meantime we took our business elsewhere and already have the sink and faucet.

Great service. Fast, on time. He helped to troubleshoot an issue with my smart thermostat not working. Discovered it is indeed a defective thermostat and not the connections or wiring. And showed me how to hot-wire the AC to stay on until I receive a replacement thermostat device. Highly recommend!

If a business has only one review and it's a five-star, you might wonder whether the company (and the reviewer) are legit. Yes, this is a good company-- Allen is awful at sales and marketing.

Plumbing, he's terrific at.

I've used him twice. The first call was when the kitchen sink clogged. I tried plunging it-- and the pipes separated. I started calling vendors with high reviews at 8:30 and left messages.

At around 11:30, after nobody responded, I started checking listings I'd passed on. Parsons Plumbing (which didn't have any reviews) also didn't have a website. But it DID have a Facebook page. The latest post was We just got the logo painted on the truck!, which suggested he was new.

He had a couple of videos of work-- they seemed fine. Called the number and heard Hi, this is Allen. So I got his cell. Told him the problem-- also mentioned I had a sump pump in the basement that wasn't working.

Yeah, I can come out there today. Give me a couple of hours.

He was about 20 minutes late. But he was there same day. If you've dealt with plumbers, you know how rare that is. Also, the company is located in Willowick (Lake County) and I live on the southwest corner of Cuyahoga-- five minutes from both Lorain and Medina. Most vendors aren't willing to drive that far.

He and Ryan snaked the drain, and then had to figure out how to reconstruct it. (The plumbing, like a lot of things in the house, had been 'improved' by the previous homeowner, who was a contractor). It took some futzing with a Sawzall and some experimentation, but they figured that out.

Onto the basement. Decided they needed to replace the check (backflow) valve. They check the truck; turns out they'd used all the ones in the truck and forgotten to restock. Had to go to a store to get one. (While they were gone, I ran the dishwasher on rinse to see if they got the sink right. Yup.)

When was the last time you had the tank pumped? About three months ago. OK, this shouldn't be too bad. Visions of my 1,000-gallon septic tank emptying into the basement filled my head, but they needed only two buckets.

They charged about what other places would charge for two hours work. Very good, for a two-man, same-day visit.

Last week, I tried to take a shower and got cold water. The internet explained it was probably a bad thermocouple-- an easy fix for a homeowner. I decided to call Allen anyway. I called at 3:30. Told him I think me he could be out there the next day at 12:30 and asked me to text him some photos.

Next morning he texts me: I'm gonna be honest. If the tank is 12 years old, you might really want to consider replacing the tank, rather than throw money at it.

My first response was to say let me think about it. He replied I'll come out and fix the thermocouple if you really want, but I think you'd be better off replacing the tank.

I checked. Turned out 8-12 years is normal lifecycle. He gave me a flat price that was about $200 more than I'd paid in 2008.

He had to go buy a model that would fit my home, so it delayed the visit a day. But he was out next afternoon and got it done. Had to 'borrow' a wire hanger to clear a clog in the drain line; the tank was so filled with sediment that it took 35 minutes to drain. Also, he and Ryan had to muscle the tank out, because they forgot to load the dolly on the truck that morning. But he got it done.

Because I didn't recognize the brand name of the unit he used, and I noticed their warranty was six years (my old one had been 12), I quizzed Allen about both things. He explained the issues to my satisfaction. I checked the internet after he left-- and it turned out he was correct.

I'm going into the details (including the warts) to make it clear that it's a new company, with all that entails. Allen had been working for two large vendors for about a decade before he decided to strike out in 2018 (the year the business was founded is in its gmail address).

Yes, an established firm with 10 crews and a warehouse would do things differently. (There would have been a video on why Bradford-White water heaters are best). But those companies don't always return your calls. They often turn jobs down because they're busy. They usually don't get out same-day or next business day. And they don't like to answer questions. Not honestly, at least.

When you call Parsons Plumbing, you talk to the owner. He comes out on every job. He doesn't BS-- and he answers dumb questions (electrical and carpentry I know; plumbing I'm still hopeless on) patiently.

I've used half a dozen plumbers since I bought this house: some retired, others went under, others ripped me off or were inept. Parsons Plumbing will (I hope) be the last plumber I ever use.

Huge ripped off, my shower head broke and I can not turn it off so I called VIP plumbing. The guy came same day afternoon fixed it&replaced the filter and billed me $269. I should ask a quite ahead because I never expect they will asking that much... He spend half hour and one part( worth $30) top and charged $268. Don't get them!

the owner of this business and I had a verbal and written agreement for Payment for installing a hot water tank. Upon completion of the job the owner continually harassed me via text message for payment. We have had extensive conversations prior to him coming to the home to complete the job regarding payment. Payment was made prior to the agreed-upon date. After payment was made the owner of the company refused to respond to questions regarding warranty on his work. I would not recommend doing business with this company. Unprofessional and unresponsive.

Mobile home re-leveling, quoteed and scheduled, then ghosted me twice. Thanks for wasting my time!

Called them to replace a toilet at a rental that was not working while I was out of town. No call no show TWICE! To make it better the following week (out of town for a wedding again and probably more than I would be able to do myself anyway) downstairs tenant had a leak coming through the ceiling call about 10 plumbing places on Saturday 4 pm and they are the only one I can get ahold of... reluctantly I decided to give them another chance and made it known the previous week they were a no call no show.. someone was supposed to show up between 10 am and 2 pm... I called 3 times throughout the day, Noon was told someone would be there around 2. I called again at 2 and they said they were finishing another job and we're headed there shortly, I called again at 3:30 and again got that someone would be there shortly. Save your time and call someone else bc they won't show up anyway.