Best Leak Detection in Cincinnati OH

True Plumbing & Drain Cleaning just finished another job for me. Very professional, personable, & hard-working. It's a pleasure to recommend them.

Our shower pipe burst one night and we knew we needed someone to come fix it quick. These guys made an appointment with us at a time that was prompt and they were able to get it fixed for us and replaced in no time. They not only replaced the pipe but diagnosed what the issue was (clogged drain) and snaked out all the blockage. Also REASONABLY PRICED. We want good work and love a great deal. They had to make a trip to the store for a part or something but the timing that it took to fix the problem was great. We love these guys and will definitely use them anytime we have plumbing troubles in the future (hopefully not too soon).

Jason has completed two hard sewer/water line jobs for me that were far from routine repairs.  Jason fixed a 15-year sewage issue at one of my rentals in one day (including city permits, excavation of 15', etc.). In addition, Jason installed two new water lines for my rental property in Wyoming.  His quotes are lower than the other commercial companies, and he only charged material for additional equipment needed by Wyoming (outside well, new meters, etc., to meet new city codes). Jason is great at explaining what needs to happen and communicates well before, during, and after the job.  These updates were complex and I would not trust a commercial plumbing company or new contractor to do them.  So for your complex sewage water line issues  I highly recommend Brother's Custom.

We used Halpin a few years ago to repair a broken sewer line, and that was a great experience.

This time we called to get a small sink replaced in our half bath.  The person that showed up was late, and the estimate we received, according to the person that came, wasn't really an estimate, because he didn't really know what it would take to get the job done.  We paid for an estimate, we received fluff.

I called the office the next day, got a call the following day, and the conversation was mostly defensive and evasive.  We got back the money paid for the estimate, but we'll take our business elsewhere for this and future jobs.

Excellent and professional service at a fair price!   I would highly recommend them to anyone needing plumbing service and they are a locally owned and operated family business.

Super great customer service. Never been a customer before, but would for sure recommend and use this company again. Came out same day to look at my furnace. Really nice customer service contact, Dana, was very helpful. The gentleman who came out to the house was really personable, professional, and quick. Top notch!

Terrible customer service.  Set up appointment for a specific day and waited for them to show.  After wasting half the day, called only to find out that the pushed off the appointment for 2 weeks!

If you can't trust them to set up the appointment correctly the how are going to trust their work??

Over priced by $300 to evaluate the plumbing issue. Tried to come up with other issues on their evaluation. Declined all options they were trying to sell me on. Hours later, they sent a cleanup crew for an extra expense without notice. EXTREMELY a overpriced and unprofessional. Price gauging!

CME's service exceeded expectations. They were very thorough in the quality of the repairs they made and the team dd a great job explaining exactly what was going on. Our job turned into a bigger problem due to a previous plumbing job done wrong.  They not only fixed what they came to work on, but put the previous job right, all with no extra charge.  I haven't been this impressed with a service company in a long time. Thanks for the great job!

I have been very pleased with the plumbers that have come to my home. The office managers scheduling, but the plumber calls on the way, a text is sent with the plumber's picture and rating. They come in the time window promised. I've appreciated the thoroughness of these plumbers and I believe I have been treated honestly.

We had a water line leak outside and decided to use Wingate again. The job turned into a nightmare of issues, all completely beyond Wingate's control.  Crazy (really) original installation, incorrect utility marking lines, far too close electrical line placement - you name it.  Throughout it all Jason and eventually Chris stayed positive and flexible.  This is the second time I have used them and will continue to do so for plumbing, HVAC, etc.  Great company.

8-12 window, shows up at 2:00 PM.  Excellent, speedy and professional service when the plumber arrived.  Would have been happier if the dispatch/office was more communicative about the actual arrival time.

Great company, very transparent and informative during all the work they performed.  Crew was professional and clearly knowledgeable, incredibly satisfied and very fair price.

the only plumbing company I will call going forward!

I am writing an update to the business's comment.  I spoke to the manager of the business while service was being performed and after the fact when I contacted the business to complain.  I was told he was the head.  He told me that's the way they do business and that their competitors do the same.  I recently had Anderson Plumbing at our house and they charged me for time and materials.  I will continue using their sister company Willis one hour.  In fact they are coming in 1 week.

We talked via phone, schedule an appointment, text information to him with time agreed upon, never heard from him again.

A super young guy showed up to my house to snake a bathroom drain. He tried for about 5 min and said it was too bad and we'd have to replace the line coming upstairs. They had another guy come out and give me some options, none of which were less than $2,000. I decided to get a second opinion from a local guy. Said he'd like to try snaking it one more time and within 10 minutes it working great and haven't had an issue for 6 months now. Apollo is trying to rip you off and squeeze every last penny. There prices are absolutely insane and many times not even necessary.

If I could give a zero rating, I certainly would.  I asked for a quote on installing a city water line to a home that currently has a cistern.  The plumber showed up and stated immediately that his company would not be able to help me because the water line was on the opposite side of the road from the home that needed the water line installed. The plumber then told me to contact a boaring company instead.  I then contacted a boaring company who proceeded to tell me that the water district would most likely install the tie-in under the roadway and place a meter in the front yard of the subject property that needed the water line install.  The boaring company then told us that the plumber should have know this if they have don't this type of work in the past.  I then contacted the water district who confirmed what I was told by the boaring company.  From here I contacts Schneller Knochelmann back and told them what I was told and further asked them if they have ever done this type of requested work In the past.  They responded with a confirming, Yes.  Which confirmed what the boaring company and water district had said when they claimed the plumber should have known that the water district installed under the roadway.  So I asked for the plumber to call me back and he did.  (Super nice guy, just wanted to make that known.  He was never rude).  The plumber called me back and I explained that the water district would put the line under the road and place a meter tie-in in the front yard of the subject property that needed the water line.  The plumber confirmed some details with me and then gave me a quote of $4,500 for the line install from the water district tie-in in the front yard of the property, up to the residence.  This quote was fair with competing plumbers.  The next day the plumber calls me back and admits that he made a mistake and quotes me at $9,000 rather than $4,500.  Double the previous quoted price.  I mean, wow.  I told him that this was unacceptable because I already was getting the process started with the water district for the tie-in based on the quote I was given on the prior date.  He apologized but, he did not offer any kind of resolution for his mistake.  I asked him to have his manager contact me immediately, but hasn't happened yet.  Although the plumber was very nice, he and his company need to get their communications in order and stand behind their mistakes when they happen.  Thank goodness I can go to another plumbing business.  This does not reflect on the plumbers attitude because he was polite, just the fact that this company jerked me around and didn't back up their mistake.