Best Leak Detection in Cincinnati OH

True Plumbing & Drain Cleaning just finished another job for me. Very professional, personable, & hard-working. It's a pleasure to recommend them.

Our shower pipe burst one night and we knew we needed someone to come fix it quick. These guys made an appointment with us at a time that was prompt and they were able to get it fixed for us and replaced in no time. They not only replaced the pipe but diagnosed what the issue was (clogged drain) and snaked out all the blockage. Also REASONABLY PRICED. We want good work and love a great deal. They had to make a trip to the store for a part or something but the timing that it took to fix the problem was great. We love these guys and will definitely use them anytime we have plumbing troubles in the future (hopefully not too soon).

Jason at Brothers is extremely reliable. He has championed multiple projects for us and has exceeded expectations every time. I will always be calling Jason before anyone anytime we have a repair or install. Specifically, Jason installed two 8'x4' overhead shelves in our garage (these weren't easy), he repaired drywall, a sump pump connection, and mounted electronics. Thanks Jason - appreciate your craftsmanship!

I just had the VERY BEST POSSIBLE experience with HALPIN plumbing, and their excellent man, Joey Fay!  Joey's knowledge, experience, thoroughness, and, yes, even NEATNESS, all combined for a GREAT customer experience!

I give HALPIN my highest recommendation!  And if you want the BEST, just ask for Joey!

Excellent and professional service at a fair price!   I would highly recommend them to anyone needing plumbing service and they are a locally owned and operated family business.

After several HVAC companies, we finally found a keeper. Not just fair and honest, but they take the time to so thoroughly check absolutely everything. (example: code came up as faulty gas switch. Over $600 just for the part. Josh took over an hour and 1/2 to run diagnostics and check every little part and wire to see if there was an alternative to buying a whole new switch. Turned out there was, and it was over $500 less. Any one else could've just run the code and been done with it.)  And, I appreciate how he walked me through and explained what each part is, what the function is, how one relays to the other, etc.  This is the 2nd time I've called them out, 1st was for AC last year, and same thing - honest and reliable service.  They are so respectful of the fact that money is tight for some people - you want to know where it's going, and you want to save as much as you can. I would never call anyone else.

We use Schneller for our HVAC and plumbing because unlike many other similar businesses, Schneller has been around for many, many decades and they continue to grow in our community.  We know they'll be around to service and warranty the equipment and service they sell.  We've found them to be professional, considerate and good communicators.

We were very happy with the prompt service we received from Schneller when we had a sewer backup in our finished basement.  Yuck!  WE've never had one before and likewise had never used Schneller for this service.  

We woke up to 6 inches of water in our basement due to an unusually heavy rain and old sewer pipes.  Of course, the heavy rain caused issues for lots of homeowners so we were so happy that Schneller prioritized our call for help and appeared within 30 minutes with the heavy equipment needed to clear out the main sewer line.  Can't ask for more than that!

VERY happy that their plumbing manager was so knowledgeable because the equipment did not clear out the (nearly 100 year old) line!  The technicians called their manager and he taught them a trick that only very seasoned professionals would know.  Within an hour the line was cleared.  YAYYYY!  

Schneller also helped expedite the clean up by informing us of some of the professional services in town that deal with flooding and we selected Dry Effects who were awesome too.

Over priced by $300 to evaluate the plumbing issue. Tried to come up with other issues on their evaluation. Declined all options they were trying to sell me on. Hours later, they sent a cleanup crew for an extra expense without notice. EXTREMELY a overpriced and unprofessional. Price gauging!

A no show twice! First time Dave from CME called 15 minutes before scheduled arrival time to say his pipe camera was in the shop being repaired and asked if we could reschedule. I was disappointed but realize problems arise. I rescheduled with him for the following Thursday at 10 am and he assured me he would have his camera back by then. When he didn't show again I called him. He said he didn't know about the appointment! He also said his camera was still in the shop and he couldn't help that. My husband took off work to meet with him twice which was very frustrating. We heard about CME from 55KRC radio. Would not recommend.

Absolute Rip Off. Free Service Call means just showing up. They were at my house and diagnosed a problem faucet within 5 minutes and the only two options were to pay $105 dollars for the 5 min service call or $224 to replace th faucet. What a joke. Will never use them again.

Wingate responded to my service inquiry through Yelp. I had a leaky kitchen pipe and a clog or frozen pipes. I can only rate as to pricing. A plumber whose last name was Wingate showed up and quoted a price of $1796. He estimated it would take 3 hours and he could come back the next day to do the work. I said I'd need a second quote at that price. He charged me $89 for the quote, no diagnosis was given. I wasn't told about this fee when the appmt was scheduled but I didn't want to argue with a strange man so I paid it. My dad fixed the leak with some apoxy (?) and a plumber from a different company came here today and fixed the clog in under an hour at an hourly rate of $125. So I think the price quoted by Wingate was more than a little bit high.
Also-I wasn't told about the estimate fee up front. Every other company did.
-the Wingate plumber showed up only to give the quote, every other plumber that showed up was available to do the work when they showed up.

The technician was professional, courteous and fast. He repaired our clogged basement drain quickly and with no mess. We had a previous plumber wreck our carpet, so it was nice that he was concerned about the mess. The only complaint is that we could not get any type of price over the phone. It turned out that the price was reasonable and we could use a coupon to make it an even better deal, but it would have been nice to have some kind of estimate before the technician arrived.

Great company, very transparent and informative during all the work they performed.  Crew was professional and clearly knowledgeable, incredibly satisfied and very fair price.

the only plumbing company I will call going forward!

I am writing an update to the business's comment.  I spoke to the manager of the business while service was being performed and after the fact when I contacted the business to complain.  I was told he was the head.  He told me that's the way they do business and that their competitors do the same.  I recently had Anderson Plumbing at our house and they charged me for time and materials.  I will continue using their sister company Willis one hour.  In fact they are coming in 1 week.

We talked via phone, schedule an appointment, text information to him with time agreed upon, never heard from him again.

They have come out to my grandmothers house a few times over the years to fix or to do general tune ups on the HVAC and water heater. They have been quick to respond if there are any problems. Currently waiting on parts to help the AC preform better, but they came out the next day to make sure it was working. Friendly people and quick service.

After my initial call at 6 pm for emergency plumbing services, it took several
hours and another call before the technician called me back. He was very abrupt, focusing on the service costs. He couldn't promise a time but said it would be quite awhile. It has been 8 hours and no further contact. The emergency line now rings repeatedly before it disconnects. No voicemail and no person. The on line chat service gives scripted answers, promising to alert the team about my issues the next business day. They referred me to the emergency line again, even though I told them I couldn't get through. Meanwhile it is 4am on a holiday weekend and my basement is flooded from a burst pipe. Extremely poor customer service. Another company finally came out so they get my money for extensive work to be done. Now 8am, 13 hours after my initial call, and still no word back from the technician or company.