Best in Charlotte NC

For gas fireplace inserts, EPS is the best! Easy to schedule an appointment, punctual and efficient. Would HIGHLY recommend

As new residents to Charlotte, we did not know who to call for our plumbing needs. Luckily we saw Conrad on Yelp and decided to have him upgrade some minor plumbing items. Conrad texted his ETA and arrived on time.

Conrad did a great, clean, professional job and convinced us we did not need to replace some fixtures that were operating properly. This saved us money and gave us peace of mind.

We thoroughly enjoyed working with Conrad and would recommend his services.

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

Update to previous review: Diyan called me back the next day and informed me that there was a warranty on the tank he installed and that he forgot to mention. He said he left the registration paperwork near the tank (it was) but I informed him that I had already registered the product online. Overall I appreciated his honesty and effort to follow up.

I called because of a non-functioning electrical connection for my pool pump. The office person (unbeknownst to me) misunderstood the problem and sent two technicians who did nothing more than replace the breaker. They did not consult me. If they had, I could have told them that was not the problem. They did not even check to see if their solution solved the problem, which it did not. They scurried away, refusing to even discuss why they performed a useless service. I called the office twice (in a polite manner) and the owner refused to return my calls.

Never again!

I had a great experience with Ease Plumbing. As someone who knows nothing about plumbing, their prices were very fair compared to other estimates I received and they were upfront in explaining the problems I was having as well. Would highly recommend!

Jason came to my house and solved my problems with expertise, professionalism, logic, and understanding!  I have never in my life met a more polite service person.  Massey Plumbing---and especially Jason---is great!  Thanks too to Pete and April for scheduling the visit!  Very impressed!

I have used them in the past and thought highly of them. Today I called with a problem. When I told the scheduler it couldn't wait a week she simply hung up on me. Needless to say I went somewhere else. Their motto should be don't count on us

The service repairman, Adam, came out to my home yesterday late afternoon after I called them a few hours prior for service on my gas hot water heater. He diagnosed the problem with the unit which required a part replacement. In under an hour, he replaced the part, tested it and even discovered a gas leak in the pipe and fixed that as well. He was friendly and polite and I'll definitely recommend Charlotte Mechanical to my friends if they are ever in need of a repairman. Thanks for a job well done and giving me hot water again!

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.