Best in Charlotte NC

For gas fireplace inserts, EPS is the best! Easy to schedule an appointment, punctual and efficient. Would HIGHLY recommend

As new residents to Charlotte, we did not know who to call for our plumbing needs. Luckily we saw Conrad on Yelp and decided to have him upgrade some minor plumbing items. Conrad texted his ETA and arrived on time.

Conrad did a great, clean, professional job and convinced us we did not need to replace some fixtures that were operating properly. This saved us money and gave us peace of mind.

We thoroughly enjoyed working with Conrad and would recommend his services.

Very reliable and responsive. Work quality is great. He goes over and beyond to take care of his customers' needs. Definitely recommended.

Wayne Anderson and Shannon came out and resolved the problem quickly.  Pricing was fair and very nice people to deal with.

Our Home Warranty used this company with our plumbing issue. We had a clogged toilet, Jordan Johnson came out and took care of the issue. He worked for a good hour and a half to fix the situation. My wife and I are very happy with the service, we will use this company again if any other plumbing issues occur.

I called Roby for an after hours service request when my parents were having electrical issues and I couldn't be happier with how professional, quick and courteous Jake was. I chatted online with Joshua who had a customer service rep call me within minutes of hearing what I needed. Crystal the CSR was great, she collected my information and had the on call electrician Jake call to discuss rates and availability. Within 30 minutes of my reaching out online Jake was on the way. Talk about customer service! Jake diagnosed the problem quickly and made sure my parents would have electricity to their main appliances before coming back tomorrow. I highly recommend Jake and Roby for electrical work.

I had a great experience with Ease Plumbing. As someone who knows nothing about plumbing, their prices were very fair compared to other estimates I received and they were upfront in explaining the problems I was having as well. Would highly recommend!

They were prompt with getting my service appt scheduled. but I felt like I was overcharged for half hour of labor time and minimal parts.

Be aware this company over charges you
I had problem with my grinder pump. I was told that service call will be $125 and they handed a $265 bill to me and to not to even correct the problem. I was told that the replacement pump will cost $2,250 when I knew the cost of the pump is not more than $700 the most. After I refuse to have them change the pump, the technician did not bother to put it back in place and was leaving the pump in the middle of my yard.

I recently hired Charlotte Mechanical to install a compact whole house water filter in my townhome. Calvin arrived and was friendly, knowledgeable, and professional. The water filter was installed in a reasonable amount of time and for a fair price. I called two other plumbers and Charlotte Mechanical was within the same range.

have never in my life dealt with someone as rude as one of the technicians who was sent out to the property I rent to put in a new sewer line. There was a group of technicians who did the work and when I got home they were all sitting down on buckets eating plates of food at 4:30 in the afternoon. I asked when we would have access to the sanitary services again since we planned to have company for dinner (they came out a day early). They started to work after that. After speaking with them, I noticed that they had taken tree roots and thick pieces of tree trunk that they had cut out and put in our trash can and put at the curb. I let them know that the City will not pick that type of thing up with the trash and they needed to remove it themselves. A young technician started to argue with me and tell me they did not put those roots there, that I, in fact, had done it. Funny thing is, the reason they replaced the sewer line was because roots were growing into the old line. Another technician ended up removing them for me. When they were done with the job, I noticed a large PVC pipe sticking up out of the yard about 7 inches. It was capped. They indicated the City needed to come out and clear their side of the line, as there was a clog on the City side. He assured me he would call his supervisor and take care of that. He stated after the City took care of their issue, he would cap the line off. They never called the City. I did. Once the City finished their part of the job, I called their office and asked them to come cap the line off and finish the job to which the lady asked if I had called the rental company about it. I let them know that I should not need to call the rental company, as this was part of the job they hired them to do. She then called the technician and he said what they left was the clean out and it should be like that. He ended up coming back out and argued with myself and my husband saying it was normal. He was rude and arrogant continuing to ask, How is this? Is this what you want? What do you want? My husband had to point out to him that if he looked around, he would see that there were NO other homes that had a gigantic PVC pipe sticking out of their yard.
I would NEVER and I mean NEVER use this company if it was my money paying for them. I rent so I had no choice. Rude is putting it mildly.