Best Leak Detection in Albuquerque NM
Good service great job honest and reliable! Great rates nice to see an honest business not gouging customers!
107 Candelaria Rd NW, Albuquerque, NM 87107
Excellent and friendly service! Arrived quickly and exactly when he said he would to come and resolve a line clog. Very reasonable price!
Albuquerque, NM
We had a backed up main sewer line at our house. Called All Out based on good reviews on Angie's List. They answered the phone promptly and set up a call for the following morning . Bo the technician called me and told me he was on his way to the house. Bo was able to clear the sewer line in a very professional manor in a short period of time. He explained the procedure to me and updated me through the process. I would highly recommend the company as well as Bo the technician. Thanks again.
Albuquerque, NM 87114
I was extremely lucky to be referred to Eli at ER Water Services when my water wouldn't turn on. Eli came out to our home at 9pm to check our well, and unfortunately our well pump needed to be replaced. That next morning Eli found us a pump and went out of his way to pick everything up, which was over 200 mi round trip. They came back that night and replaced our pump and our water was back up and running by 10 o'clock. Eli mentioned that he comes from 3 generations of water technicians and how fast and efficient they worked proves his credentials. Moreover, they were courteous, kind, and affordable, making a desperate situation easier to handle. I highly recommend ER Water Services for anyone needing fast reliable 24hr services. Thanks so much!
Albuquerque, NM
Beware of this company. They sent out two technicians to service my air conditioners. I'm not sure what they did while they were here. The cameras caught one of them standing around most of the time. By the time they left several hours later, one of my units had been drained of refrigerant and was no longer working. When I questioned the technician about why he would have done that, he maintained that there was a leak in the line. I told him there was no leak in the line, as I had not had any problem with the AC. I asked him what I was supposed to do now that the AC wasn't working, and he told me they could write an estimate to come out and restore the refrigerant to get it working again. I told him I was having a gathering that weekend and could not afford to not have a functioning AC, and that they shouldn't have done that. I contacted the office immediately and didn't hear back until 4 days later. Meanwhile, I was able to get technicians from other HVAC companies out here to give me estimates, and ended up spending nearly $2,000 to restore the system. While the company initially apologized for the error, they only agreed to not charge for the visit, but the owner refused to compensate me for the costs I incurred to have the unit cleaned and recharged with refrigerant. I was very disappointed that the owner did not step up to do the right thing.
1715 57th St NW, Albuquerque, NM 87105
Our toilet was backed up so i called Number One Plumbing. My gosh they have a 4.9 rating on a couple of sites.
They sent a plumber who ran an auger in my toilet. Which did nothing. Then i let him know sometimes the plumbers i had before would run a thing into the clean outs outside. Well he did not have that equipment. My toilet was not fixed he left. I emailed the company. Not real happy. I asked that management call me back.
I received a call from David who was very nice and sent out another plumber. He ran that thing through the clean out towards the house. Walked into my bathroom turned on the sink and said the water is running fine in the sink and since its not backing up into your sink, its your toilet. Its old you need a new toilet.
Why didn't he run the water in the sink first before running that thing into the clean out towards the house? Why didn't he run that thing into the other clean out towards the street?
After speaking with David and explaining the situation. I do feel he is honest. I don't know if I just ended up with the wrong people or what happened but because of the way the situation was handled I would definitely recommend this company.
But I definitely would say to explain your situation to the person that you're trying to make the appointment with in great detail so that they send out the correct person with the right equipment. they have people that do electrical,people that do plumbing, and there's different people for different things so just be clear in what you need.
They sent a plumber who ran an auger in my toilet. Which did nothing. Then i let him know sometimes the plumbers i had before would run a thing into the clean outs outside. Well he did not have that equipment. My toilet was not fixed he left. I emailed the company. Not real happy. I asked that management call me back.
I received a call from David who was very nice and sent out another plumber. He ran that thing through the clean out towards the house. Walked into my bathroom turned on the sink and said the water is running fine in the sink and since its not backing up into your sink, its your toilet. Its old you need a new toilet.
Why didn't he run the water in the sink first before running that thing into the clean out towards the house? Why didn't he run that thing into the other clean out towards the street?
After speaking with David and explaining the situation. I do feel he is honest. I don't know if I just ended up with the wrong people or what happened but because of the way the situation was handled I would definitely recommend this company.
But I definitely would say to explain your situation to the person that you're trying to make the appointment with in great detail so that they send out the correct person with the right equipment. they have people that do electrical,people that do plumbing, and there's different people for different things so just be clear in what you need.
525 Candelaria NE, Albuquerque, NM 87107
I wouldn't recommend this company. When I call about prices, they told me the diagnosis was for free. Well, now I have a bill of $90. When I called the owner, he was yelling at me and being disrespectful that I either pay or he will send the bill to collections. He only cares about money. Please, be aware!
3301 Girard Blvd NE, Albuquerque, NM 87107
I called my home warranty company HWA to report that my evaporative cooler wasn't working and they assigned me to Ashcraft Mechanical. After performing a quick Google search for the company and saw the sole review they had, which was on Yelp with 1 star. To say the least I wasn't too enthusiastic about using them and decided to call the home warranty company to have another company assigned to assist us.
After 4 days of waiting for HWA to find another company we decided to use Ashcraft despite the review. During their first visit to evaluate the problem, the techs were on time, polite and very efficient. They told us the problem with the cooler and the it would require replacement as it wasn't worth it to fix. By this time we had been dealing with the high heat outside and it was even hotter in our house. The tech managed to do what I couldn't do, get the cooler to limp along and provide some cooling while they did the quote and submitted it to HWA. HWA sat on the quote for a few days and after repeated calls the quote was approved and we called Ashcraft late Thursday to let them know as they had been calling HWA also. Their office staff was incredibly polite and said they needed to confirm and would call us back. In less than 5 minutes they called us back and asked if we would be home the next day, which was a Friday. The techs showed up around noon and in less than an hour and a half they removed the old cooler and installed the new one and had it up and running.
I know the other review used HWA also, and felt that Ashcraft was the cause of the issues they experienced. But in my family's experience, it was HWA that caused the delays and issues not Ashcraft Mechanical. I would highly recommend Ashcraft to anyone, while advising those same people to stay away from HWA.
After 4 days of waiting for HWA to find another company we decided to use Ashcraft despite the review. During their first visit to evaluate the problem, the techs were on time, polite and very efficient. They told us the problem with the cooler and the it would require replacement as it wasn't worth it to fix. By this time we had been dealing with the high heat outside and it was even hotter in our house. The tech managed to do what I couldn't do, get the cooler to limp along and provide some cooling while they did the quote and submitted it to HWA. HWA sat on the quote for a few days and after repeated calls the quote was approved and we called Ashcraft late Thursday to let them know as they had been calling HWA also. Their office staff was incredibly polite and said they needed to confirm and would call us back. In less than 5 minutes they called us back and asked if we would be home the next day, which was a Friday. The techs showed up around noon and in less than an hour and a half they removed the old cooler and installed the new one and had it up and running.
I know the other review used HWA also, and felt that Ashcraft was the cause of the issues they experienced. But in my family's experience, it was HWA that caused the delays and issues not Ashcraft Mechanical. I would highly recommend Ashcraft to anyone, while advising those same people to stay away from HWA.
1903 Edith Blvd NE, Bldg B, Albuquerque, NM 87102
Abdul was patient and kind walking me through a phone consultation regarding a thermostat error with my air conditioning unit. He kept in contact throughout the process ensuring I was completely taken care of and the issue was resolved. Thank you Abdul!
Albuquerque, NM 87112
I called them to switch out my swamp cooler and to get a quote to switch to central heat and air. They quoted me somewhere around 167 dollars for the switchover but told me nothing about a trip charge.
The tech that came out to service my swamp cooler called the office after I complained about the charge, but whoever he talked to refused to remove it. The tech said I could call their office to dispute the charge but I did not want to deal with more aggravation at that point although I was upset over the charge.
I later received a call from someone in their office to set up an appointment for the estimate for the switch and I told her I was no longer interested because of the trip charge they snuck into my bill, she was very apologetic and assured me a refund. After not seeing my refund processed, I called them back and the lady I talked to said it would take 2 weeks, so I wonder if they are going to give it back. They were very quick to take it.
I sought to speak to someone about the status of my refund first, by calling management (one of their options), but the call went directly to voicemail. I then called the service center and after putting me on hold the lady I talked to then told me she had spoken to someone in management, and told me they would expedite the refund. Also, the tech that was coming today for the estimate never bothered showing up.
2 week waiting time for a refund for something they incorrectly charged me for is unacceptable. I would not recommend them for the above experience. Horrible!
The tech that came out to service my swamp cooler called the office after I complained about the charge, but whoever he talked to refused to remove it. The tech said I could call their office to dispute the charge but I did not want to deal with more aggravation at that point although I was upset over the charge.
I later received a call from someone in their office to set up an appointment for the estimate for the switch and I told her I was no longer interested because of the trip charge they snuck into my bill, she was very apologetic and assured me a refund. After not seeing my refund processed, I called them back and the lady I talked to said it would take 2 weeks, so I wonder if they are going to give it back. They were very quick to take it.
I sought to speak to someone about the status of my refund first, by calling management (one of their options), but the call went directly to voicemail. I then called the service center and after putting me on hold the lady I talked to then told me she had spoken to someone in management, and told me they would expedite the refund. Also, the tech that was coming today for the estimate never bothered showing up.
2 week waiting time for a refund for something they incorrectly charged me for is unacceptable. I would not recommend them for the above experience. Horrible!
8625 Paseo Alameda NE, Albuquerque, NM 87113
After reading reviews from all over the country I have come to the conclusion that the company is only as good as its regional office. My experience in Houston was vastly different in a good way from my experience in New Mexico. I found the NM office staff and plumbers to be totally dishonest and incompetent. Jonathan the boss is a total crook, dishonest and a flat out liar. They are not familiar with building codes in the various parts of the state and do not know how to weather proof radiant heating lines. Their methods here are to blast through your floor and slab, destroy the radiant heating lines and use heavy equipment that vibrates your entire foundation, causing more repairs to be done later on. In this latest case, the leak detector marked the spot (which subsequently turned out to be NOT THERE, but elsewhere) and the repair crew came out two weeks later. The repair crew was here an hour, helping me prep the area for demolition inside my home. I found several discrepancies in the plan and became concerned that they would not adequately put the foundation patch on correctly. Not only were they overcharging me for the repair (over $5000), they tried to nickel and dime me to death by requesting $500 for 6 buckets of free dirt, claiming the hole was wet., DUH! Leaks make the ground wet. You dig the hole and find water. What part of that should have been a surprise! So I provided them with said dirt on my own. I then found out they had no plan to insulate my pipes that control the temperature of the house, called radiant heat, which is used in NM instead of central heat and air. I asked for them to insulate properly to avoid cracked pipes in the winter. This apparently became too much for them because the next thing I know is the plumber is on his phone in my garage speaking in private, comes in and says, we're leaving. I was floored! I asked why, and he responded I don't know, but my boss told us to leave. I begged them to stay as we had been without water for 3 weeks, just waiting on them to show up. They literally spun out rocks from their tires running away. No explanation. The NM office will not return my calls. Dan, the office staffer never returned a promised call with an explanation. Jonathan who put the stop on the job has never reached out after several requests. I still do not know what went wrong, except to say they obviously wasted my time and money, and did not want to do the job. Literally left two old people and one disabled person with no water and no explanation. They never even began any work before they decided to up and leave without an explanation. People who advocate for this type of customer non-service have no business being in business. IMO the NM office should fire most their people. They are absolutely soul less. Who does this to people? Cannot recommend for either leak detection or leak repairs. Totally unqualified and unscrupulous. Wish I had seen the Yelp reviews over other sites sooner, because these reviews are spot on and in keeping with my exact experience.
4500 Bogan Ave NE, Albuquerque, NM 87109
Quality work by professional people. We had a main line water leak under our concrete driveway. They located and marked the leak and worked with the plumber to pinpoint the location. Good folks, easy to work with and I recommend them.
10401 Montgomery Pkwy NE, Ste 2E, Albuquerque, NM 87111
So far these guys seem awesome. Showed up in the morning and stayed until 6ish to finish replacing all the piping in the house. Extremely knowledgeable and kind. I would recommend them for sure. Very helpful when asked questions. Really like them a lot. Very professional!
Albuquerque, NM 87124