Description

AMI provides expert plumbing services including plumbing and drain repair and cleaning, leak detection and repair, water heaters and more. AMI Plumbing offers professional rooter service for drain problems ranging from roots to sewer backups and drain breaks. AMI utilizes Video camera inspection for sewer issues. Hard water can wreak havoc on your plumbing system, AMI offers systems to eliminate water problems in your home. AMI professionals can help with drain cleaning, burst pipe(s) repair, garbage disposal repair and much more. AMI's Heating technicians are qualified and experienced in repairing & servicing all types of residential heating systems. We provide expert heater repair, furnace check-up, new heater install and maintenance. AMI utilizes video camera inspection for sewer and duct work. From swamp coolers to refrigerated air AMI has all of your home's cooling needs covered including installation and scheduled maintenance -- stay cool with AMI. We offer air conditioning repair, check-up and maintenance as well as new installation, swamp cooler startup and shut down and system change overs. We offer full sprinkler and irrigation solutions including detected and eliminating water leaks. We also repair and replace broken sprinkler pipes, sprinkler timers, fittings, sprinkler heads, water pressure issues, automatic rain shut-off and new sprinkler heads.

HISTORY

Established in 1980.
AMI Service and Repair has been providing Albuquerque and surrounding area with outstanding plumbing, heating, cooling, A/C service and sprinkler and irrigation service and repair for over 40 years. You demand fast, guaranteed mechanical service - AMI Service and Repair delivers! AMI is a locally owned and operated Plumbing and HVAC. AMI is fully licensed, bonded and insured to perform a wide range of residential, commercial and construction services. The mission of AMI provides you peace of mind when it comes to servicing your home or business needs. We will deliver unparalleled customer service and technical expertise in service and repair of plumbing, heating, cooling, A/C and more.

ABOUT BUSINESS OWNER

David has been involved over 45 years in the Mechanical business owning and operating businesses in the Southwestern part of the U.S. and Puerto Rico.

With extensive experience in building plumbing, heating and air conditioning systems, David has overseen projects ranging from Health Facilities in Montana, Arizona, New Mexico to Assisted Living facilities in those same regions. We have constructed University campus building in Puerto Rico and New Mexico with a strong background in facilities for Albuquerque Public School System. We have constructed school facilities for the Santa Fe Public School system also.

David started my career in the housing industry before expanding into the commercial contracting and service business. Being born and raised in the construction field and has extensive background in the needs of the local community and the ever changing technical side of the industry.

SERVICES

HVAC installation or replacement, HVAC system repair, Plumbing installation or replacement, Irrigation construction, Irrigation repair or maintenance, HVAC system maintenance, Plumbing inspection, Plumbing repair, Irrigation design services, , ,

Reviews

Nicholas M.

6/25/2019

I called my home warranty company HWA to report that my evaporative cooler wasn't working and they assigned me to Ashcraft Mechanical. After performing a quick Google search for the company and saw the sole review they had, which was on Yelp with 1 star. To say the least I wasn't too enthusiastic about using them and decided to call the home warranty company to have another company assigned to assist us.

After 4 days of waiting for HWA to find another company we decided to use Ashcraft despite the review. During their first visit to evaluate the problem, the techs were on time, polite and very efficient. They told us the problem with the cooler and the it would require replacement as it wasn't worth it to fix. By this time we had been dealing with the high heat outside and it was even hotter in our house. The tech managed to do what I couldn't do, get the cooler to limp along and provide some cooling while they did the quote and submitted it to HWA. HWA sat on the quote for a few days and after repeated calls the quote was approved and we called Ashcraft late Thursday to let them know as they had been calling HWA also. Their office staff was incredibly polite and said they needed to confirm and would call us back. In less than 5 minutes they called us back and asked if we would be home the next day, which was a Friday. The techs showed up around noon and in less than an hour and a half they removed the old cooler and installed the new one and had it up and running.

I know the other review used HWA also, and felt that Ashcraft was the cause of the issues they experienced. But in my family's experience, it was HWA that caused the delays and issues not Ashcraft Mechanical. I would highly recommend Ashcraft to anyone, while advising those same people to stay away from HWA.

Arwen L.

03/11/2019 12:00:00 SA

I called in a non-working furnace on Wednesday 2/28 to my home warranty. Called Ashcraft the next day. Told that the woman who knew how to pull warranty requests was out for the day.

RED FLAG #1. There only one person who knows how to do that?

Technician came over. He immediately told me that home warranty was always a problem and rarely said yes.

RED FLAG #2. Why was he so anti-home warranty?

He looked at the unit. Moved the thermostat back & forth. Furnace never clicked on. He said gas solenoid was bad. I never claimed to be an HVAC tech so good. Furnace bad. He told me on Fri noon that he couldn't turn it into HWA until Mon. It wasn't turned in until Wed.

RED FLAG #3. Why did it take so long? He already said the furnace was no longer made but he was going to look up parts? And it took him until Wednesday afternoon to do that? And I had to call them three times?

They call me to tell me that HWA (Home Warranty of America) has refused the bid. I got mad at HWA and called them. Only to be told that Ashcraft had turned in a bid that included 20 hours of labor. Ashcraft's Ronnie (the supervisor I spoke with) told me the price they quoted was 2200 (give or take a bit.).

RED FLAG #4 The tech REFUSED to give me his quote via voice mail or email. As in didn't want to be able to be proven a liar.

So HWA sent out another company (whom I will be also reviewing glowingly.) That tech LIT THE PILOT LIGHT. That's right, he lit the pilot light. The supposedly bad gas solenoid pushed gas right through and the heater came on. I am now sitting in a warm home after 10 days of being cold. 10 days.

So I called Ronnie at Ashcraft who told me he was there with the tech. I could hear the tech in the background saying, It's a magic chef. I didn't want to work on it. I told Ronnie that he never even tried to light the pilot light. His tech responded It's a Magic Chef. So basically, the Ashcraft tech did not do his job AND tried to rip off my home warranty company.

Ashcraft refused to refund my $75 service fee.

Avoid!

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